FIBO Group can ask you for documents at any time, and you have 14 calendar days to answer. From day 15 it can charge up to $200 a day and take the money straight off your account.
Why this matters
A lost email or a passport stuck at renewal can cost you more than most people deposit. If your balance runs short, FIBO Group takes whatever is left instead.
Exhibit 1Every flagged clause gets its own number so you can point at this one. The number does not change, so a link to it keeps working.CriticalHow much this clause can cost you, in our reading. Critical can take your money or your profit. Warning can delay or limit it. Notice is simply worth knowing before you sign.Rarely seenHow ordinary this wording looks next to the contracts we read. This is our reading of the clause, not a count of other brokers.$200The figure this clause puts a number on, taken from the broker's own words.
The Company reserves the right at any time and at its sole discretion to introduce a daily fee at the rate of up to 200 (two hundrer) US Dollars in case of incompliance by the Client with the requirements stipulated in paragraph 3.3.1. of this Agreement within 14 (fourteen) calendar days from the date of such request from the Company.
Where it sits: section 19 of 40 in the Customer agreement, 48% of the way through.We counted the numbered sections in the Customer agreement. This clause sits in section 19 of 40, about 48% of the way through. A fee written on the first page and the same fee written near the end are not the same disclosure.
What it costsThe same clause worked out on a round number, so you can see it in money or in days. It is an example, not a quotation.Reply 10 days late at the top rate and $2,000 comes off the account.
Firms licensed by the FCA and CySEC must give a retail client the costs and charges of the service before they trade, and say when each charge applies. This contract lets FIBO Group set the daily amount itself, up to $200, after the account is open.
FIBOGROUP is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.
Our readingOur own comment on the clause, not the broker's words. Anything we quote is marked as a quotation.Brokers normally answer late paperwork by freezing the account until the documents arrive. Charging a daily sum for the delay, collected from the client's own balance, turns a compliance step into a running bill.
What happens, and whenThe Trigger column is what has to happen first. Once that point is reached, the broker may do what the next column says. Every rung names the clause it came from, so you can check it.
| Trigger | What the broker may then do | Clause |
|---|---|---|
| Day 1 | FIBO Group asks for identification documents or information. | 3.3.1 |
| Day 14 | Your 14 calendar days to answer run out. | 6.7 |
| Day 15 | A fee of up to $200 a day can be debited from the account. | 6.7 |
| Balance below the daily fee | FIBO Group takes whatever is left in the account. | 6.7 |
- Worse together with Exhibit 3Read these two clauses together. Each one costs more because the other exists.The charge lands on the account and you then have two working days to call it wrong before it becomes final.