Wikilix
Contract reading

What iXBROKER legally published, but does not want you to read

Every clause below is published by iXBROKER itself, on its own website, today. The finding is not that the text exists. It is the distance between what a client is shown and what a client agreed to. Read from its own documents on . We have read it 2 times.

Contracting entity: IXBROKER LTD

hidden feesole discretionwithdrawalscomplaint deadlineforum waiverunilateral amendmentbonus lockcost disclosuredeemed acceptancekyc freeze

iXBroker's contract lets it delete your profit on suspicion alone, with no test and no appeal. You get 5 working days to complain, and clause 23.1 lets iXBroker refuse the complaint outright. Below $3,000 no identity check is required, and clause 40 says an account that was never verified can never be recovered. The swap you were told is free for 30 days returns as a commission the platform does not display.

Back to iXBROKER

Contract risk

Money at risk
8.5/10

Where this contract sitsHow far this contract goes, overall. Under 2 is nothing beyond the ordinary; 6 to 9 means several clauses put money you have already earned at risk; 9 and above reads as designed to make payout refusable.

0510
CriticalClauses that can cost you money you have already earned or deposited, or that remove your ability to challenge it.
6
FlaggedEvery clause worth knowing about, at all three severities. Ordinary terms that every broker has are not counted.
24
DocumentsHow many of the broker's own legal files this reading is based on. Each one was downloaded and hashed on the date shown.
11
ContradictionsPlaces where a promise the broker makes in public is not kept by the clause that governs it.
8

How the 24 break downThe same flagged clauses, split by how much each one can cost you. Severity is our reading of the clause, not the broker's label.

Critical6
Warning17
Notice1

section 203 of 211is where the deepest clause sits, 96% of the way into the document it is in

The numbers in this contractFigures taken from this broker's own clauses, so the labels differ from broker to broker. The four in the panel above are the same on every report.

4 of these 4 figures come from a clause we rate critical, which means it can take your money or your profit rather than only delay it.

Critical5 working daysTime to complain. Jump to the clause this comes from.Five working days to complain, then refusal is absoluteCritical$3000Document deadline. Jump to the clause this comes from.No identity check under $3,000, and no way back in laterCritical$6Fee on an unused account. Jump to the clause this comes from.Six dollars a month until an idle account is emptyCritical1Profit at risk. Jump to the clause this comes from.Linked account balances blocked with no explanation owed

What the documents say

24 clauses worth knowing about, worst first, each quoted from iXBROKER's own files

01

iXBroker can decide on its own that your profit was gained the wrong way, then take it off your balance. Clause 5.17 lets it withdraw any profit it deems, in its sole discretion, to have been inappropriately gained.

Why this matters

Your profit is yours until iXBroker suspects something. Clause 21.9 lets it annul every profit on the account and add a penalty equal to the profit, and clause 5.17 says it is not liable for what you lose.

Exhibit 1CriticalHarder than usual

Under such circumstances, the Company shall be entitled to withdraw any profits and charge any costs which it deems, in its sole discretion, to have been inappropriately gained and shall not be liable for the cancelation of any Transaction or profits or in the event of any damages or losses which may result from the suspension, closure or unwinding.
Clause 5.17 in CLIENT AGREEMENT
Read from the broker's site on Archived copyOpen the reference

Where it sits: section 75 of 211 in the CLIENT AGREEMENT, 36% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must treat a retail client fairly when they cancel a trade, and must be able to show the grounds. This contract sets no test, names no evidence and gives you no appeal.

iXBROKER is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

  • Worse together with Exhibit 7One suspicion can reach several accounts at once, because clause 42 lets iXBroker treat linked accounts as one and block all their balances.
02

You have 5 working days from the day something goes wrong to lodge a complaint, under clause 22.1. Clause 23.1 then gives iXBroker the absolute right to refuse that complaint.

Why this matters

The clock starts on the day the problem happened, not the day you noticed it, so a trade you check at month end is already out of time. Miss those five working days and the contract gives you nothing to argue with.

Exhibit 2CriticalHarder than usual5 working days

If any conflict situation arises when the Client reasonably believes that the Company as a result of any action or failure to act has breached one or more of the terms of the Operative Agreements, the Client has the right to lodge a complaint with the Company within 5 (Five) working days after the occurrence of the event.
Clause 22.1 in CLIENT AGREEMENT
Read from the broker's site on Archived copyOpen the reference

Buried at section 154 of 211 in the CLIENT AGREEMENT, 73% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must consider a complaint made long after the event, and must tell a retail client about a free independent ombudsman. This contract closes the door in five working days.

iXBROKER is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

What happens, and when

The stages this clause runs through, taken from the broker's own document
TriggerWhat the broker may then doClause
Within 5 working daysYou must file the complaint form in your account, counting from the day the event happened.22.1
Within 30 business daysiXBroker aims to give a final answer.22.14
At any pointiXBroker can refuse the complaint outright, and it picks how the dispute is resolved.23.1
  • Worse together with Exhibit 23The evidence you would need is compressed to one line after a month, while iXBroker's own server log is treated as the most reliable record.
03

iXBroker asks for no identity check below $3,000 and markets that as a feature. Clause 40 then says a user who never verified cannot recover the account if they lose access to their email.

Why this matters

Lose your email or your password with no verification on file, and the money in that account is beyond reach for good. The one step that would let support identify you is the step iXBroker told you to skip.

Exhibit 3CriticalHarder than usual$3000

Users who have never completed any form of identity verification (KYC) will not be eligible to recover their accounts if they lose access to their email or user panel.
Clause 40 in CLIENT AGREEMENT
Read from the broker's site on Archived copyOpen the reference

Buried at section 200 of 211 in the CLIENT AGREEMENT, 95% of the way through.

04

Clause 20.12 says anything iXBroker publishes in a language other than English does not bind it and has no legal effect. iXBroker publishes a full Persian edition of this same client agreement, and a Persian version of every other document.

Why this matters

If you signed up from a Persian page, the agreement you read is the one iXBroker says cannot be held against it. The English edition is the contract, and the two are not the same document.

Exhibit 5CriticalRarely seen

Translation or information provided in languages other than English in the Company’s local websites is for informational purposes only and do not bind the Company or have any legal effect whatsoever, the Company having no responsibility or liability regarding the correctness of the information therein.
Clause 20.12 in CLIENT AGREEMENT
Read from the broker's site on Archived copyOpen the reference

Buried at section 143 of 211 in the CLIENT AGREEMENT, 68% of the way through.

Our readingA language primacy clause is ordinary where one short translation exists for convenience. Publishing a complete second edition of the contract in the language most of your clients read, and then voiding it, leaves those clients with no binding text they can read.

  • Worse together with Exhibit 22The Persian pages carry a deposit route and a bonus warning the English documents do not, and clause 20.12 says none of it binds iXBroker.
05

Stop trading for three months and iXBroker charges $6 a month under clause 33.1. Clause 33.3 keeps deducting it until the balance reaches zero, and then closes the account.

Why this matters

A forgotten account with $40 in it is empty in eight months and then gone. If your balance is already under $6, clause 33.2 takes whatever is left after a single month.

Exhibit 6CriticalHarder than usual$6

Monthly Fee: Inactive accounts are subject to a maintenance fee of 6$ per month.
Clause 33.1 in CLIENT AGREEMENT
Read from the broker's site on Archived copyOpen the reference

Buried at section 192 of 211 in the CLIENT AGREEMENT, 91% of the way through.

What it costsLeave $40 in an idle account: month one is free, then $6 goes each month, so the balance is gone in the eighth month and the account closes.

What happens, and when

The stages this clause runs through, taken from the broker's own document
TriggerWhat the broker may then doClause
After three months with no tradeiXBroker treats the account as dormant. Clause 1.1 prices the same fee at 1 USDT a month.1.1
Second month onwardiXBroker deducts $6, and $6 again for every further month of inactivity.33.3
Balance under $6After one month iXBroker deducts whatever is left and closes the account.33.2
  • Worse together with Exhibit 9A balance under $10 can never be withdrawn, so the only thing that can still move it is the monthly dormancy fee.
06

Trades are swap free for 30 days. After that, clause 35 says the swap is charged as a commission instead, and that this fee will not be displayed in the swap section.

Why this matters

You pay for holding a position open, and the contract tells you in advance that you will not see the charge where you would look for it. Working out what it cost you means reading your own balance backwards.

Exhibit 4WarningRarely seen30 days

When the 30-day period ends, the swap fee will be indirectly calculated and applied as a commission, and this fee will not be displayed in the swap section.
Clause 35 in CLIENT AGREEMENT
Read from the broker's site on Archived copyOpen the reference

Buried at section 196 of 211 in the CLIENT AGREEMENT, 93% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus), ESMA (EU)

Firms licensed by the FCA or CySEC must show a retail client the costs on a position, including overnight financing, before and after the trade. This clause says the charge is applied as a commission and not shown in the swap section.

iXBROKER is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Our readingOvernight financing is an ordinary charge. A clause stating the charge will be moved to another line and not displayed is not: it writes the concealment into the contract.

  • Worse together with Exhibit 11Clause 7.2 lets iXBroker change the commission rate with no notice, so a charge you cannot see can also move without warning.

iXBroker can take back profit it decides was gained the wrong way

Clause 5.17 lets iXBroker withdraw any profit it decides, at its sole discretion, was inappropriately gained. Clause 21.9 lets it annul every profit on the account and add a penalty equal to that profit. Clause 42 lets it block the balances of accounts it links together, with no explanation owed to you.

Profit at risk2 clauses flagged

You may hold one account. If iXBroker decides several accounts are controlled by one person or group, clause 42 lets it block the balances of all of them without having to explain why.

Why this matters

Two people in one home, on one internet connection, can look like one person to a monitoring system. The partner agreement defines related people by shared address, phone, email or IP, and no reason or appeal is owed to you.

Exhibit 7CriticalRarely seen1

Multiple Registrations: Registering two or more user accounts for a single individual is considered a violation. If such a violation is detected, the brokerage can block the balances of the associated accounts without the obligation to provide an explanation to the client.
Clause 42 in CLIENT AGREEMENT
Read from the broker's site on Archived copyOpen the reference

Buried at section 203 of 211 in the CLIENT AGREEMENT, 96% of the way through.

Our readingOne account per person is common. Blocking the balance of every account a firm decides is connected, while stating that no explanation is owed, pushes the cost of its own guess onto people who may be unrelated.

Clause 5.13 lets iXBroker archive your trading history to a single summarised line once the records are more than a month old. It can do that at any time, with no notice to you.

Why this matters

The detail you would need to question a fill is gone a month later, while clause 22.10 treats iXBroker's own server log as the most reliable record. Download your statements every month.

Exhibit 23NoticeRarely seen

The Client understands, confirms and accepts herein that any and/or all of his/her trading history in Exclusive trading platform of iXBROKER may at any time and without prior written consent and/or notice to the Client, further be archived by the Company to a single summarized line in the respective Exclusive trading platform of iXBROKER account, where such trading history records exceed a timeframe of one (1) month.
Clause 5.13 in CLIENT AGREEMENT
Read from the broker's site on Archived copyOpen the reference

Where it sits: section 70 of 211 in the CLIENT AGREEMENT, 33% of the way through.

Our readingBrokers normally keep per trade records available to the client for years. Compressing them to one line after a month removes the client's copy of the evidence while the firm keeps its full log.

iXBroker publishes a Persian contract and then says Persian has no legal effect

Clause 20.12 says anything iXBroker publishes in a language other than English does not bind it or have any legal effect. iXBroker publishes a full Persian edition of the client agreement beside the English one. Its Persian pages also offer a Toman payment bot and a bonus warning the English pages do not carry.

Language arbitrage2 clauses flagged

The bonus policy says the system resets a negative balance to zero after a stop out. Business Account Terms 6.5 says the client is responsible for that loss and must pay the full amount immediately.

In plain words

Negative balance protection is a limit that stops you owing more than you put in. Without it, one fast market move can leave you owing the broker money on top of your deposit.

Why this matters

Whether a loss below zero is written off or billed to you depends on which iXBroker document you read. Clause 8.5 gives you 2 working days to pay anything owed above your equity.

Exhibit 18WarningHarder than usual2 working days

If caution execution is made to negative balance creation in the client's trading account, the client is responsible for this loss and must pay the full amount immediately.
Clause 6.5 in BUSINESS ACCOUNT TERMS
Read from the broker's site on Open the reference

Buried at section 40 of 47 in the BUSINESS ACCOUNT TERMS, 85% of the way through.

Set against a regulated standard: ESMA (EU), FCA (UK), CySEC (Cyprus)

Firms under ESMA rules, including the FCA and CySEC, must give retail CFD clients negative balance protection per account, so a client can never owe more than they put in. This contract promises the reset in one document and demands payment in another.

iXBROKER is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

iXBroker's Persian pages offer a Toman gateway through a Telegram payment bot. The contract's deposit rules list cryptocurrencies only, and clause 31.5 lets money out solely as Tether on the TRC20 and BEP20 networks.

Why this matters

Money that goes in through a route the contract never mentions comes back only as crypto. None of the deposit protections, fees or timings in clause 30 were written for the Toman channel you used.

Exhibit 22WarningHarder than usual

Deposit via cryptocurrencies (USDT: TRC20/BEP20/ERC20, as well as BTC, ETH, TRX, and BNB)
Clause 30 in CLIENT AGREEMENT
Read from the broker's site on Archived copyOpen the reference

Buried at section 181 of 211 in the CLIENT AGREEMENT, 86% of the way through.

  • Only applies after Exhibit 5Clause 20.12 says the Persian page offering that route does not bind iXBroker at all.

The swap you were told is free comes back as a commission nobody shows you

Clause 35 says the swap charge after 30 days is applied as a commission and will not be displayed in the swap section. Clause 7.2 lets iXBroker change any commission with no notice, counting a website post as notice. Business Account Terms 5.22 adds iXBroker's hedging cost to the price your stop loss is filled at.

Cost disclosure3 clauses flagged

Clause 31.8 says amounts below $10 are not withdrawable under any circumstances. Clause 30.6 says a deposit under 20 Tether is lost in the network, will not be credited and will not even be displayed.

In plain words

Dormancy means an account left unused.

Why this matters

Anything left under $10 stays with iXBroker, and the dormancy fee is the only thing that can still move it. Three clauses give three different answers about small deposits, so you cannot tell which applies to yours.

Exhibit 9WarningHarder than usual$10

Amounts below 10$ are not withdrawable under any circumstances.
Clause 31.8 in CLIENT AGREEMENT
Read from the broker's site on Archived copyOpen the reference

Buried at section 188 of 211 in the CLIENT AGREEMENT, 89% of the way through.

Bring in no new active client for 90 days and clause 5.8 lets iXBroker suspend commission on the clients you brought in earlier, without notice. Nothing is paid for the period of the suspension.

Why this matters

Income from work you already did stops because of recruiting you did not do. Clause 5.1 also pays nothing on a trade that lasted under 15 seconds, and the agreement never states your commission rate at all.

Exhibit 20WarningHarder than usual90 days

Affiliate commission shall not be paid during the period between the dates of discontinuance and resumption.
Clause 5.8.2 in AFFILIATE AGREEMENT
Read from the broker's site on Open the reference

Buried at section 34 of 41 in the AFFILIATE AGREEMENT, 83% of the way through.

Business Account Terms 5.22 lets iXBroker fill a stop loss or stop order at the price it covered its own trade at, and adjust that price for its hedging expense. The clause before it says the same orders are filled at your order level.

Why this matters

Two consecutive clauses give opposite answers about the price you get, and the one that costs you money is the later one. Clause 5.25 adds that your stop loss is a market order, so no price is promised.

Exhibit 21WarningHarder than usual

The company has the right to adjust this price to reflect the risk coverage expense (hedging expense). The client acknowledges that the execution expenses may differ from the order level.
Clause 5.22 in BUSINESS ACCOUNT TERMS
Read from the broker's site on Open the reference

Buried at section 35 of 47 in the BUSINESS ACCOUNT TERMS, 74% of the way through.

Withdrawing without trading enough costs you three percent of the money

Clause 34 takes 3% of any withdrawal if you have not put 30% of your balance into trades since the last one. Clause 31.9 blocks the withdrawal entirely while a trade is open and your margin level is under 70%. Clause 31.8 puts anything under $10 beyond reach for good.

Exit conditions2 clauses flagged

Clause 34 takes 3% of your withdrawal if you have not put at least 30% of your balance into trades since your last withdrawal. The 30% is measured from the margin when each trade was opened.

Why this matters

Deposit and change your mind, and taking your own money back costs 3% of it. The rule is not on the deposit page, and nothing tells you the counter resets after every withdrawal.

Exhibit 8WarningHarder than usual3%

No Trade Requirement: The user must have invested at least 30% of the current balance from the time of the last withdrawal to the current withdrawal.
Clause 34 in CLIENT AGREEMENT
Read from the broker's site on Archived copyOpen the reference

Buried at section 192 of 211 in the CLIENT AGREEMENT, 91% of the way through.

What it costsDeposit $1,000, place no trades, then withdraw it: the 3% no trade fee takes $30 and the network fee takes $1, so $969 reaches you.

  • Worse together with Exhibit 12Trading enough to avoid the 3% fee uses the bonus, and the withdrawal that follows deletes whatever bonus is left.

With a trade open, clause 31.9 only lets you withdraw if your margin level is at least 70%. Clause 44 sets the stop out at 30% and the margin call at 100%.

Why this matters

Between 70% and 30% your money is locked in but the position can still be closed out against you. The only way to reach your funds in that window is to close the trade yourself and take the loss.

Exhibit 10WarningHarder than usual70%

If the trader has an open trade at the time of withdrawal. He will be able to withdraw his account equity if he has a margin level of at least 70%.
Clause 31.9 in CLIENT AGREEMENT
Read from the broker's site on Archived copyOpen the reference

Buried at section 188 of 211 in the CLIENT AGREEMENT, 89% of the way through.

Asking for a withdrawal cancels every bonus on the account

iXBroker's bonus policy says any withdrawal request cancels all active bonuses, and clause 36.3 removes them on your first withdrawal. The bonus is 30% of each deposit, up to $3,000, and it is never withdrawable. At stop out, clause 36.7 removes all of it.

Bonus lock1 clause flagged

The bonus is 30% of each deposit, up to $3,000, and it is never withdrawable. The bonus policy says any withdrawal request cancels all active bonuses, and clause 36.3 removes them on your first withdrawal.

Why this matters

The request alone is enough, so the trading power disappears before the money arrives. If a position is open on that bonus when it goes, your margin drops with it.

Exhibit 12WarningStandard wording30%

Any withdrawal request will result in the automatic cancellation of all active bonuses on the account.
Quoted in Terms and Conditions of Bonuses
Read from the broker's site on Open the reference

Buried at section 196 of 211 in the Terms and Conditions of Bonuses, 93% of the way through.

iXBroker can change the terms, your leverage and your access by posting a notice

Clause 12.1 lets iXBroker rewrite any term alone, and clause 11.3 treats a website post as served on you one hour later. Clause 7.2 changes fees with no notice at all. Business Account Terms 2.13 and 2.14 let iXBroker change your leverage at any time and apply the new margin to trades you already hold.

Unilateral control3 clauses flagged

Clause 7.2 lets iXBroker change any commission or charge with no notice to you, treating the website post as notice. Clause 12.1 lets it rewrite any term alone, and clause 11.3 treats a post as served on you one hour later.

Why this matters

The price you agreed to can change while you hold a position, and you are treated as told an hour after a page is updated. Clause 29 puts the duty to go and read the changes on you.

Exhibit 11WarningHarder than usual

The Company may vary commissions, charges and other costs from time to time without prior Written Notice to the Client. All changes in commissions, charges and other costs are displayed on the Company’s Website and posting on the Website shall be considered due notice.
Clause 7.2 in CLIENT AGREEMENT
Read from the broker's site on Archived copyOpen the reference

Where it sits: section 83 of 211 in the CLIENT AGREEMENT, 39% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must give a retail client advance notice of a change that affects their costs, in writing and with time to object. Here a website post counts, and clause 7.2 gives no notice at all.

iXBROKER is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Business Account Terms 2.13 lets iXBroker amend your trading leverage at any time without prior notice. Clause 2.14 applies the new margin requirement to positions you already have open.

Why this matters

A margin change on a live position can push you towards the 30% stop out without the market moving at all. Clause 2.15 says iXBroker owes you nothing for a margin call or a loss that follows.

Exhibit 16WarningHarder than usual

The Company reserves the right to amend or change the trading leverage at any time without prior notice, in line with its policies, market conditions, or risk management requirements.
Clause 2.13 in BUSINESS ACCOUNT TERMS
Read from the broker's site on Open the reference

Where it sits: section 14 of 47 in the BUSINESS ACCOUNT TERMS, 30% of the way through.

Set against a regulated standard: ESMA (EU), FCA (UK), CySEC (Cyprus)

Firms under ESMA rules, including the FCA and CySEC, cap retail leverage at 30:1 on major currency pairs and 2:1 on crypto. Clause 1.1 of this contract sets leverage at 1:300 and lets iXBroker change it without notice.

iXBROKER is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Business Account Terms 9.1 lets iXBroker block all of a client's accounts without any warning or definition. Clause 20.1 lets it suspend your account at any time for any good reason, with or without notice to you.

Why this matters

Access to your positions and your balance can stop before anyone tells you why. Clause 20.13 adds that any dispute about being put into close only mode is decided by iXBroker alone.

Exhibit 17WarningHarder than usual

If ‘iXBROKER' realizes malicious activities, client violence, or abuse from the conditions, the company has the right to block all client's accounts without any warning or definition and avoid offering services to the client.
Clause 9.1 in BUSINESS ACCOUNT TERMS
Read from the broker's site on Open the reference

Buried at section 132 of 211 in the BUSINESS ACCOUNT TERMS, 63% of the way through.

Five working days to complain, and the complaint can be refused anyway

Clause 22.1 gives you 5 working days from the event to lodge a complaint with iXBroker. Clause 23.1 then gives iXBroker the absolute right to refuse it. Clause 22.10 makes iXBroker's own server log the most reliable evidence, and partners get three business days under clause 6.2 of the partner agreement.

Complaint window2 clauses flagged

Clause 8.4 says your deposits and withdrawals are governed by the Regulations for Non-Trading Operations. That document is not on iXBroker's legal page, and neither is the Terms of Business the contract leans on for its definitions and its complaint form.

Why this matters

The rules that decide what happens to your money point at a document you cannot read. Clause 22.1.1 asks you to cite the clauses of that same unpublished rulebook when you complain.

Exhibit 15WarningHarder than usual

Funds deposits and withdrawals to/from the Trading Account shall be governed by the Regulations for Non-Trading Operations.
Clause 8.4 in CLIENT AGREEMENT
Read from the broker's site on Archived copyOpen the reference

Where it sits: section 90 of 211 in the CLIENT AGREEMENT, 43% of the way through.

Clause 6.2 of the partner agreement accepts only written claims, made no later than 3 business days from the day the dispute happens. Clause 6.5 lets iXBroker reject the claim if the partner threatens to denigrate the image of the company.

Why this matters

Say in public that you were not paid and the contract gives iXBroker a reason to refuse your claim. The three day window also runs from the dispute, not from the day you noticed a commission was missing.

Exhibit 19WarningRarely seen3 working days

The Company accepts the Partner’s claims, arising out of this Agreement, only in writing and no later than three business days from the date when the dispute takes place.
Clause 6.2 in AFFILIATE AGREEMENT
Read from the broker's site on Open the reference

Buried at section 39 of 41 in the AFFILIATE AGREEMENT, 95% of the way through.

Our readingA complaints procedure that lets the firm reject a claim because the complainant threatened its reputation ties your right to be heard to staying quiet in public.

No law and no court is named anywhere in fifty six pages

The iXBroker client agreement runs to 56 pages and never names a governing law or a court. Clause 22.3 says disputes the contract does not cover are settled at iXBroker's sole discretion. Clause 3.3 also removes your right to cancel the agreement as a distance contract.

Nowhere to sue1 clause flagged

The client agreement runs to 56 pages and never names a governing law or a court. Clause 22.3 says disputes the contract does not cover are settled by common market practice and at iXBroker's sole discretion.

Why this matters

You cannot tell which country's law protects you or where you would bring a claim. Clause 3.3 also strips the cancellation right you would have had as a distance customer.

Exhibit 14WarningRarely seen

Disputes not mentioned in the Operative Agreements are resolved in accordance with the common market practice and at the sole discretion of the Company.
Clause 22.3 in CLIENT AGREEMENT
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Buried at section 136 of 211 in the CLIENT AGREEMENT, 64% of the way through.

Our readingAlmost every retail client agreement names a governing law and a forum, because without one a client cannot work out which consumer protections apply or who could hear a claim.

iXBroker sets the price, takes the other side and owns the evidence

Business Account Terms 2.6 gives iXBroker exclusive authority to determine the current market price. Client agreement 6.1 says it may deal as principal, buying from you and selling to you. Clause 22.10 then makes its own server log the most reliable source in any dispute.

Both sides of the trade1 clause flagged

Business Account Terms 2.6 gives iXBroker exclusive authority to determine the current market price. Client agreement 6.1 says it may deal as principal, buying the instrument from you and selling it to you.

Why this matters

The firm on the other side of your trade decides the price your trade is filled at. Clause 22.10 then makes its own server log the most reliable record if you disagree.

Exhibit 13WarningHarder than usual

The company with its exclusive authority can determine the current market price.
Clause 2.6 in BUSINESS ACCOUNT TERMS
Read from the broker's site on Open the reference

Where it sits: section 12 of 47 in the BUSINESS ACCOUNT TERMS, 26% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus), ESMA (EU)

Firms licensed by the FCA or CySEC owe a retail client best execution and must be able to show a price was fair against outside sources. This contract gives iXBroker exclusive authority over the market price.

iXBROKER is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

  • Worse together with Exhibit 21The same firm that sets the price may also add its own hedging cost to the price your stop loss is filled at.

Client money sits in the company's own name, and no compensation scheme is named

Clause 7.7 says your funds are held on iXBroker's accounts, including segregated accounts opened in the company's name. No document names a compensation scheme or an investor protection fund. The only company in the contract is IXBROKER LTD, registered in the Comoros Union under licence BFX2025127.

Who holds your money1 clause flagged

Clause 7.7 says your funds are held on iXBroker's accounts, including segregated accounts opened in the company's name. No document in the set names a compensation scheme or an investor protection fund.

Why this matters

Segregation in the firm's own name is not money held for you by someone else. If iXBroker fails, nothing in these documents points to anyone who would pay you back.

Exhibit 24WarningHarder than usual

Client’s funds are held on the Company’s accounts including segregated accounts opened in the Company’s name for holding Client funds separate from the Company’s funds.
Clause 7.7 in CLIENT AGREEMENT
Read from the broker's site on Archived copyOpen the reference
Our own capture of ixbroker.com, taken on Oct 11, 2026The claim, on English About us page, segregated client funds claimVisit this page on the broker's siteDownload the full size image file

Where it sits: section 87 of 211 in the CLIENT AGREEMENT, 41% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must hold retail client money in trust at a separate institution and belong to a compensation scheme that pays out if the firm fails. iXBroker holds funds on its own accounts and names no such scheme.

iXBROKER is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Where the marketing and the contract disagree

A promise made in public, set against the clause that governs it

01

Every assurance iXBroker gives a Persian reader is disclaimed by the English clause that says nothing published in Persian binds the company.

Said in public, in Persian

سرمایه مشتریان در حساب‌های تفکیک‌شده نگهداری می‌شود — شامل حساب بانکی اختصاصی و کیف پول اختصاصی رمزارز — که کاملاً جدا از سرمایه عملیاتی شرکت هستند.

Word for word in English: Client capital is held in segregated accounts, including a dedicated bank account and a dedicated crypto wallet, which are completely separate from the company's operational capital.

Persian About us page, why trade with iX Broker section

In the contract · clause 20.12

Translation or information provided in languages other than English in the Company’s local websites is for informational purposes only and do not bind the Company or have any legal effect whatsoever, the Company having no responsibility or liability regarding the correctness of the information therein.

02

Trading without KYC is sold as convenience, and the contract makes it the reason an account can never be recovered.

Said in public, in English

iX Basic for beginners and those who value simplicity and speed; features a smooth user interface and allows trading without KYC.

English About us page, trading platforms section

In the contract · clause 40

Users who have never completed any form of identity verification (KYC) will not be eligible to recover their accounts if they lose access to their email or user panel.

03

The FAQ sets out a three stage escalation ending at the regulator, while the contract lets iXBroker refuse the complaint outright and gives you five working days to make it.

Said in public, in English

If you remain dissatisfied with the outcome after receiving the response from the Complaint Handling Department, you may refer your complaint to the independent authority MISA, in accordance with the applicable laws and regulations, for further independent review.

English FAQ, complaint handling procedure, stage three

In the contract · clause 23.1

The Company shall have the absolute right to refuse a complaint lodged by a Client.

04

The Persian bonus page warns that the bonus can take your balance below zero, and the English page says it only increases leverage and margin.

Said in public, in English

Bonuses are non-withdrawable and are provided solely to increase trading leverage and margin availability.

English bonus policy page, non-withdrawable bonus section

In the contract

بونوس‌های قابلِ ضرر، علاوه بر افزایش مارجین و قدرت معاملاتی، امکان ورود بالانس به محدوده منفی را به شما می‌دهند.

05

The bonus page promises a negative balance is reset to zero, and the Business Account Terms make the client pay it in full immediately.

Said in public, in English

Following the removal of Bonus, should the account balance remain negative, the system will automatically reset the negative balance to zero after all open positions are closed, restoring the account to a zero-balance status.

English bonus policy page, stop-out conditions with active credit

In the contract · clause 6.5

If caution execution is made to negative balance creation in the client's trading account, the client is responsible for this loss and must pay the full amount immediately.

06

The Persian FAQ offers a Toman deposit gateway that the contract's deposit rules and the English FAQ do not recognise.

Said in public, in Persian

درگاه تومانی (بات پرداخت) @iXBROKER_Exchange_Bot

Word for word in English: Toman gateway (payment bot) @iXBROKER_Exchange_Bot

Persian FAQ, deposit methods answer

In the contract · clause 30

Deposit via cryptocurrencies (USDT: TRC20/BEP20/ERC20, as well as BTC, ETH, TRX, and BNB)

07

The partnership page promises monthly automatic payouts, and the agreement it links to says weekly, with no rate stated anywhere.

Said in public, in English

Commissions are paid automatically on the first day of the next month.

English partnership page, payout terms

In the contract · clause 5.1

The commissions are summed up and paid into the Partner’s Main trading account every week.

08

The marketing says client money is separated from company capital, and the contract says it is held on the company's own accounts in the company's own name.

Said in public, in English

Client funds are held in segregated accounts — a dedicated bank account and a dedicated crypto wallet — separated from company operational capital.

English About us page, segregated client funds claim

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of ixbroker.com

In the contract · clause 7.7

Client’s funds are held on the Company’s accounts including segregated accounts opened in the Company’s name for holding Client funds separate from the Company’s funds.

The documents this reading is based on

11 files, all published by iXBROKER. Each shows when we read it and a fingerprint of its wording.

WIKILIX keeps the copy of each file it read, and does not republish it: what is published is the fingerprint of its wording. Download the file yourself and hash its text, lowercased with runs of whitespace collapsed, and a matching fingerprint means the wording quoted above is still the wording iXBROKER publishes.

How this reading was done

Every clause above was read out of a document iXBROKER publishes itself

This reading was published on . It is the newest of 2 readings we keep of these documents. See every reading.

Documents
6 of 11downloaded from the broker's site, and 6 read in full
Pages opened
75pages walked to find those documents, footer links included
Older copies
5earlier versions downloaded
Marketing pages
11public pages set against what the contract says
Languages
EN vs FAthe language it advertises in, against the language it contracts in
Position measured
24clauses whose position was counted: which numbered section of the document holds them, out of how many

Who the contract is with

IXBROKER LTD

You contract with IXBROKER LTD, registered company number HT01025102, registered office Bonovo Road, Fomboni, Island of Mohéli, Comoros Union. Clause 1.1 says it holds International Brokerage License No. BFX2025127 from the Mwali International Services Authority. No UK, EU or other entity appears anywhere in the five documents. The privacy policy adds that the company is represented by its Affiliated Partners, and it never names them.

Quotations are copied verbatim from the documents named above, with the clause number and the page each one came from. Where a clause is quoted in another language, the original is shown first and the English is a translation.

The plain-language parts, what a clause means for a client, how ordinary it is, and how it reads against a regulated standard, are WIKILIX's analysis and are labelled as such on every card. This is a reading of public documents, not legal advice and not an allegation of wrongdoing.

Every time we have read this contract

We keep 2 readings of iXBROKER’s documents, newest first. Each one shows what we said at the time.

2 readings

What changed since Sep 8, 2026

The counts below are about our own list of clauses. A clause can join it because the broker added it, or because this reading found something the last one missed.

New on our list
6 clauses
Off our list
5 clauses
We rate critical
6 now, 6 then
Our risk score
8.5 out of 10, unchanged

Every document from the previous review now sits at a new address. The old addresses are dead, so a clause-by-clause comparison of the wording is not possible. The clauses we warned you about are all still live under the same numbers: 5.17, 22.1, 23.1, 20.12, 33.1, 34, 35, 40 and 42. New this time, the partner agreement pays nothing on a trade that lasts under 15 seconds (5.1) and stops commission after 90 days without a new active client (5.8). The inactivity fee is also stated twice at two different amounts: $6 in clause 33.1 and 1 USDT in clause 1.1. The risk score stays at 8.5.

The counts above are the totals each reading published. They show that a total moved. They do not yet say which single clause was added or dropped.

  1. CurrentRisk 8.5/1024 clauses6 critical
  2. Risk 8.5/1023 clauses6 criticalReplaced

We keep every past reading so you can check what we said before, and when we said it. Those pages are archived snapshots of an older contract, so search engines are asked not to index them.

In fairness, and what we could not check

A reader who knows the edges of the work can trust the middle of it

iXBroker publishes all five of its legal documents in English and Persian, free and without a login. The figures in them are real numbers rather than adjectives: 0.002% commission on forex, 0.035% on crypto, a $1 network fee, a 30% stop out and a 100% margin call. Most broker contracts state none of those. Clause 5.2 of the privacy policy gives you a viewable log of every time a partner firm looked at your data. Clause 22.14 commits to a final answer on a complaint within 30 business days.

The five Persian documents are PDFs whose text comes out with the characters reversed. The review compares their structure with the English sections but quotes nothing from them. Every address used for these documents in the previous review is dead, so no earlier version of today's files exists for comparison. Two rulebooks the contract relies on are not published anywhere on the site: the Terms of Business and the Regulations for Non-Trading Operations. We also did not see the client portal at our.ixbroker.com, where the Contract Specifications with the real spreads live.

How to check any of this yourself

Every quote above links to the iXBROKER file it came from. This is what to do with it.

Open the three stepsFind the words in the source, work out the fingerprint, and read what a difference does and does not prove.

Open the source and search for the words

Every quote has a link under it. Open the file, or the web page, and search it for the words we quote. The clause number next to the quote tells you where to look.

If the words are not there any more, the source may have changed after we read it. That is worth knowing too. We keep the date we read it, and a code worked out from its wording, so the quote stays checkable.

What a fingerprint is

A fingerprint is a code worked out from what a source says. Change one word and the code changes completely. We keep two codes for every file we read, and the panel on each source shows both.

The first is the code of the exact file we downloaded. The second is the code of its wording alone, with capital letters lowered and runs of spaces collapsed. When the same words are saved as a new file, the first code changes and the second one stays the same.

Only the first code can be worked out on your own computer. Save the file, then run one of these, putting the name of the file you saved where the example is. The panel on each source prints the command with that source's real file name already in it.

macOS or Linux:
  shasum -a 256 the-file-you-saved.pdf

Windows:
  certutil -hashfile the-file-you-saved.pdf SHA256

The two codes are different from each other, and they are not meant to match. Comparing one against the other proves nothing.

What a difference means, and what it does not

A different file code on its own proves nothing. A PDF saved again with a new date inside it is a new file saying exactly the same thing.

A different wording code means the words themselves changed. That is the one that matters, and it is why we keep it.

Even then, a change is not proof of bad faith. Companies update their documents. What this report says is what the document said on the day we read it, and every quote carries that date.

A source that is a web page and not a file has no file to save, so only the code of its wording is shown.

How this report is made

Every clause quoted above comes from a document iXBROKER publishes on its own website, downloaded and hashed on the date shown, with the clause number and page recorded so any reader can check it. We do not allege anything the documents do not say, and we do not judge iXBROKER on anything other than its own published terms and its own public marketing. Where a clause has a qualifier that softens it, the report says so. Last read Oct 11, 2026.

If you represent iXBROKER and a clause has changed, been withdrawn, or is being read out of context, tell us and we will re-read the documents and update this page. Corrections from the broker are welcome and are published with the reading they change. Contact us.

This is a reading of a contract, not legal advice and not a ruling on iXBROKER. Whether its licence is real and current is a separate check on the broker profile.

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