Deposit money, trade fewer than ten times, then ask for it back, and OnFin can take 13% of your deposit. Clause 12 calls it a deposit and withdrawal fee. The fee is charged on what you paid in, not on what you take out.
Why this matters
Withdrawing $100 from a $1,000 deposit still costs you $130, because the fee follows the deposit and not the withdrawal. OnFin's withdrawal page shows 0% on every method and never mentions trading activity.
Exhibit 1Every flagged clause gets its own number so you can point at this one. The number does not change, so a link to it keeps working.CriticalHow much this clause can cost you, in our reading. Critical can take your money or your profit. Warning can delay or limit it. Notice is simply worth knowing before you sign.Rarely seenHow ordinary this wording looks next to the contracts we read. This is our reading of the clause, not a count of other brokers.13%The figure this clause puts a number on, taken from the broker's own words.
In the event that the Client creates a withdrawal request without sufficient trading activity on the account, the Company has the right to deduct from the Client's account a deposit and withdrawal fee in the amount of 13% of the deposit amount. Sufficient trading activity is considered to be the presence of at least 10 trading operations each lasting at least 3 minutes.
Where it sits: section 30 of 106 in the Client Agreement, 28% of the way through.We counted the numbered sections in the Client Agreement. This clause sits in section 30 of 106, about 28% of the way through. A fee written on the first page and the same fee written near the end are not the same disclosure.
What it costsThe same clause worked out on a round number, so you can see it in money or in days. It is an example, not a quotation.A $1,000 deposit with nine trades on it carries a 13% fee of $130. Ask for $100 back and the fee is still $130.
Firms licensed by the FCA or CySEC must set out all costs and charges to a retail client before they trade. OnFin puts this fee in clause 12, under a heading about margin, and leaves it off the withdrawal page.
OnFin is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.
Our readingOur own comment on the clause, not the broker's words. Anything we quote is marked as a quotation.Most withdrawal penalties are charged on the amount withdrawn. This one is charged on the deposit, so it does not shrink when you take out less, and a small withdrawal can cost more than it returns.
- Worse together with Exhibit 5Read these two clauses together. Each one costs more because the other exists.Two separate clauses gate your withdrawal on trading volume, one with a fee and one with a suspicion review, and neither appears on the withdrawal page.