Thunder Markets tells you to log in and withdraw your money. The contract that sets the withdrawal rules is no longer on its site. Only two legal documents remain: a privacy policy and a complaint policy.
Why this matters
You cannot check what Thunder Markets owes you, or on what terms, because the agreement you accepted is no longer published. The firm holds your money under rules you can no longer read.
Exhibit 1Every flagged clause gets its own number so you can point at this one. The number does not change, so a link to it keeps working.CriticalHow much this clause can cost you, in our reading. Critical can take your money or your profit. Warning can delay or limit it. Notice is simply worth knowing before you sign.Rarely seenHow ordinary this wording looks next to the contracts we read. This is our reading of the clause, not a count of other brokers.2The figure this clause puts a number on, taken from the broker's own words.
A withdrawal of your funds is possible at any time. Please login to your client portal to update the relevant account information and request the withdrawal of your funds.
Firms licensed by the FCA or CySEC must give a retail client the terms of business and keep them available while the relationship runs. Thunder Markets has taken its client agreement off its website while it still holds client money.
Thunder Markets is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.
Our readingOur own comment on the clause, not the broker's words. Anything we quote is marked as a quotation.Brokers normally keep the client agreement published through a wind-down, because it is the document that governs how the money goes back. Here every legal address on the site returns the closure notice instead.
- Worse together with Exhibit 2Read these two clauses together. Each one costs more because the other exists.The fee that eats a dormant balance sits in the one document a client can no longer open.