Trade245's homepage promises you negative balance protection, meaning a loss cannot push your account below zero. The agreement you sign says the opposite. Clause 23.1 makes a negative balance your debt, payable to RocketX.
Negative balance protection is a limit that stops you owing more than you put in. Without it, one fast market move can leave you owing the broker money on top of your deposit.
Why this matters
You can walk away owing RocketX money after your balance runs out. The margin policy says the firm need not step in to protect you, and it keeps full rights of recovery.
Exhibit 1Every flagged clause gets its own number so you can point at this one. The number does not change, so a link to it keeps working.CriticalHow much this clause can cost you, in our reading. Critical can take your money or your profit. Warning can delay or limit it. Notice is simply worth knowing before you sign.Rarely seenHow ordinary this wording looks next to the contracts we read. This is our reading of the clause, not a count of other brokers.
Any negative balance in the Trading Account arising from or the occurrence of Abnormal Market Conditions shall be for the account of the Client and will be payable by the Client to RocketX upon delivery of a Trading Account statement, indicating such negative balance.
Firms licensed by the FCA and CySEC, and others applying ESMA measures, must give retail clients negative balance protection so a client cannot lose more than the account holds. This contract makes the client liable for the shortfall.
trade245 is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.
Our readingOur own comment on the clause, not the broker's words. Anything we quote is marked as a quotation.Trading without this protection is common offshore. Naming the protection on the homepage while three other documents deny it is the unusual part. The margin policy gives the denial its own heading: NEGATIVE BALANCE AND LIABILITY.
What happens, and whenThe Trigger column is what has to happen first. Once that point is reached, the broker may do what the next column says. Every rung names the clause it came from, so you can check it.
| Trigger | What the broker may then do | Clause |
|---|---|---|
| Maintenance margin breached | RocketX can demand an immediate top up or close your positions without notice. | 4.2 |
| Margin call issued | You must respond immediately, and no grace period is implied. | 7.2 |
| Margin call missed | Liquidation can follow immediately. | 7.3 |
| Balance below zero | You stay liable for the shortfall and the firm keeps full recovery rights. | 8.2 |
- Worse together with Exhibit 5Read these two clauses together. Each one costs more because the other exists.You can owe money on an account whose payout timetable no document sets.