Deposit money, trade less than half that amount, and Upway takes 6% of what you deposited when you withdraw. The fee sits in clause 11 of the user agreement, under Withdrawal. Trade enough and you get three free withdrawals a day instead.
Why this matters
Put in $1,000, change your mind, and $60 is gone before you have placed a single trade. The percentage is charged on your deposit, not on the smaller sum you take out.
Exhibit 1Every flagged clause gets its own number so you can point at this one. The number does not change, so a link to it keeps working.CriticalHow much this clause can cost you, in our reading. Critical can take your money or your profit. Warning can delay or limit it. Notice is simply worth knowing before you sign.Rarely seenHow ordinary this wording looks next to the contracts we read. This is our reading of the clause, not a count of other brokers.6%The figure this clause puts a number on, taken from the broker's own words.
If the Client’s trading volume after deposit is less than 50% of the deposit amount, a withdrawal fee equal to 6% of the deposited amount will be deducted.
What it costsThe same clause worked out on a round number, so you can see it in money or in days. It is an example, not a quotation.A $1,000 deposit withdrawn without meeting the volume test returns $940. The $60 is 6% of the deposit, not of the withdrawal.
Firms licensed by the FCA and CySEC must tell a retail client the costs and charges of a service before they trade. Upway publishes this 6% charge only in the user agreement, and not on the page where it sets out what trading costs.
Upway is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.
Our readingOur own comment on the clause, not the broker's words. Anything we quote is marked as a quotation.A withdrawal fee is normally a flat charge or a percentage of the amount leaving. Upway calculates it on the sum you paid in, and triggers it by how little you traded, so the charge grows with your deposit while the withdrawal shrinks it.
- Worse together with Exhibit 11Read these two clauses together. Each one costs more because the other exists.A bonus you cannot read the rules for encourages a deposit, and this clause charges you 6% of that deposit to take it back out untraded.