Valor runs a full Vietnamese version of its website, with Vietnamese menus, a Vietnamese help centre and a Vietnamese sign up button. Item 4 of its own Risk Policy lists Vietnam as a restricted territory.
Why this matters
If you open an account from Vietnam, Valor has already written down that it does not serve you. That clause is the one it can point to later when it freezes the account or refuses to pay you out.
Exhibit 1Every flagged clause gets its own number so you can point at this one. The number does not change, so a link to it keeps working.CriticalHow much this clause can cost you, in our reading. Critical can take your money or your profit. Warning can delay or limit it. Notice is simply worth knowing before you sign.Rarely seenHow ordinary this wording looks next to the contracts we read. This is our reading of the clause, not a count of other brokers.
Restricted Territories include, but are not limited to: Afghanistan, Botswana, Burma (Myanmar), the Democratic Republic of Congo, Crimea, Cuba, Ethiopia, Iran, Iraq, Japan, Lebanon, Libya, Malta, North Korea, Pakistan, the Republic of Congo, the Russian Federation, Somalia, Sri Lanka, Sudan, Syria, Trinidad and Tobago, Tunisia, Vietnam, Yemen, Australia, New Zealand, and Zimbabwe.
Our readingOur own comment on the clause, not the broker's words. Anything we quote is marked as a quotation.Marketing a service in the language of a country the same firm lists as restricted turns the restriction into an option the firm can exercise whenever it suits, rather than a rule it applies at signup.
- Worse together with Exhibit 12Read these two clauses together. Each one costs more because the other exists.Three separate Valor documents publish three different restricted country lists, and Vietnam appears on only one of them.