Wikilix
Contract reading

What XLENCE legally published, but does not want you to read

Every clause below is published by XLENCE itself, on its own website, today. The finding is not that the text exists. It is the distance between what a client is shown and what a client agreed to. Read from its own documents on .

Contracting entity: Tradeco Limited

sole discretionhidden feeprofit voidingwithdrawalsdeemed acceptanceislamic accountkyc freezemissing documentswap freeunilateral amendment

Xlence sells a swap-free Islamic account as interest free on all instruments. Clause 8.4 caps that at 30 calendar days on major pairs and 10 days on everything else, then charges swap again. Clause 8.3 lets Xlence reverse every profit made on that account at any time. You get four business days to object to a trade before your silence counts as agreement. Two of the six legal documents Xlence links from its own legal page will not open.

Contract risk

Money at risk
7.6/10

Where this contract sitsHow far this contract goes, overall. Under 2 is nothing beyond the ordinary; 6 to 9 means several clauses put money you have already earned at risk; 9 and above reads as designed to make payout refusable.

0510
CriticalClauses that can cost you money you have already earned or deposited, or that remove your ability to challenge it.
6
FlaggedEvery clause worth knowing about, at all three severities. Ordinary terms that every broker has are not counted.
18
DocumentsHow many of the broker's own legal files this reading is based on. Each one was downloaded and hashed on the date shown.
11
ContradictionsPlaces where a promise the broker makes in public is not kept by the clause that governs it.
7

How the 18 break downThe same flagged clauses, split by how much each one can cost you. Severity is our reading of the clause, not the broker's label.

Critical6
Warning10
Notice2

The numbers in this contractFigures taken from this broker's own clauses, so the labels differ from broker to broker. The four in the panel above are the same on every report.

4 of these 4 figures come from a clause we rate critical, which means it can take your money or your profit rather than only delay it.

What the documents say

18 clauses worth knowing about, worst first, each quoted from XLENCE's own files

01

Xlence advertises swap-free trading on all instruments. Clause 8.4 limits that to 30 calendar days on major currency pairs and 10 calendar days on everything else. Past those limits, clause 8.5 charges you swap again.

Why this matters

You chose this account so you would never pay overnight interest. Hold gold, an index or a share past day 10 and Xlence charges the swap you were told did not exist. Clause 8.5 also allows a storage amount instead, set equal to the swap rates.

Exhibit 1CriticalHarder than usual10 days

The Client further acknowledges that swap-free applies for 30 calendar days on Major Pairs and 10 calendar days for every other instrument. Certain exclusions apply.
Clause 8.4 in Client Services Agreement, p.17
Downloaded from the broker's site on Open the reference

What it costsA gold position held for 20 calendar days sits 10 days past the limit. Clause 8.5 lets Xlence debit swap for those 10 days.

  • Worse together with Exhibit 2One clause charges the swap you were promised you would never pay, the other lets Xlence take back the profits you made while you believed it.
02

Clause 34.9 lets Xlence cancel any profits and block your account when it believes you took part in what it calls Abusive Behaviour. Its own list includes failing to reply to an email for 15 days, and hedging your position at a different broker.

Why this matters

You can lose profits you already earned for going quiet on holiday, or for holding an opposite trade in an account Xlence does not control. The same clause lets Xlence take losses from accounts it links to yours and set them against your winning one.

Exhibit 3CriticalRarely seen15 days

In case the Company in good faith has reason to believe that a Client (whether individually or as part of a group) has participated in Abusive Behaviour as defined below, then the Company is entitled at its sole discretion, to: (i) cancel any profits, as well as any Introducing Broker’s fees, generated from Abusive Behaviour, (ii) to offset any resulting losses against related/hedged winning accounts
Clause 34.9 in Client Services Agreement, p.41
Downloaded from the broker's site on Open the reference

Our readingMost agreements define abusive trading by what the trading does to the market or to the broker's pricing. Defining it to include an unanswered email, and a hedge placed at a different firm entirely, reaches conduct outside the account and outside trading altogether.

  • Worse together with Exhibit 16The same clause returns your balance minus any bonus, and the bonus rules it deducts under are not published anywhere.
03

Leave your account untouched for a year and clause 21.8 lets Xlence charge $50 a year. Once the balance falls under $50, the same clause lets Xlence take whatever is left and archive the account.

Why this matters

Your money runs out rather than waits for you. Nothing in the clause makes Xlence warn you first, and nothing gives an archived account back.

Exhibit 4CriticalHarder than usual$50

The Client acknowledges and accepts that in the case of no activity, including funding or trading, within one year, the Company reserves the right to charge an annual fixed administrative fee of 50 USD (or currency equivalent). In case the account balance is below USD 50 (or currency equivalent), the Company will charge any remaining balance and archive the Client’s Account.
Clause 21.8 in Client Services Agreement, p.30
Downloaded from the broker's site on Open the reference

What it costsAn inactive account holding $60 pays the $50 fee and drops to $10. A balance under $50 then lets Xlence take the last $10 and archive the account.

What happens, and when

The stages this clause runs through, taken from the broker's own document
TriggerWhat the broker may then doClause
Day 90, balance up to 1 centXlence archives the account and may deduct what is left.18.10
One year, no funding or tradingA $50 yearly fee starts for holding the account.21.8
Balance under $50Xlence takes the remaining balance and archives the account.21.8
  • Worse together with Exhibit 7A balance under $100 cannot be sent by bank transfer at all, so the money most exposed to the yearly fee is the money you cannot get out.
04

Clause 13.3 gives you four business days to object to a trade in writing. Miss that and clause 13.2 makes the confirmation conclusive and binding on you. The clock starts on the date of the trade, not the day you spot the problem.

In plain words

A manifest error means an obvious mistake by the broker.

Why this matters

A pricing error you notice a week later is already settled against you. The Complaint Handling Policy then gives you only 10 days to reply to a final answer before the complaint is treated as resolved.

Exhibit 6CriticalHarder than usual4 working days

Any objection or enquiry that the Client has in relation to an executed Transaction shall be investigated by the Company only if it receives notice in writing within four (4) business days of the date of such Transaction.
Clause 13.3 in Client Services Agreement, p.21
Downloaded from the broker's site on Open the reference
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC must handle a retail complaint and point the client to an independent scheme, and the UK ombudsman generally takes a case up to six years after the event. This contract closes the door on a trade after four business days.

XLENCE is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

  • Worse together with Exhibit 10Xlence can reprice a trade after it has settled, and you have four business days from the trade date to notice and object.
05

Xlence can take 3% of your deposit under clause 21.9 when you pay money in and take it out without trading. The same clause applies it whenever your trading falls below a level Xlence sets and does not publish. Its own FAQ says there are no costs associated with deposits.

Why this matters

You can pay 3% of your own money for changing your mind about trading. The trigger is a threshold Xlence decides alone, so you cannot check in advance whether you are above it.

Exhibit 5CriticalHarder than usual3%

The Client further acknowledges and agrees that in cases where deposits and withdrawals are conducted on the Client account without any trading activity, the Company reserves the right to charge an administration fee of 3% of the deposited funds to cover any fees/transaction costs incurred by the Company.
Clause 21.9 in Client Services Agreement, p.30
Downloaded from the broker's site on Open the reference

What it costsA $10,000 deposit that you move in and out without trading can carry a $300 fee under clause 21.9.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC must tell a retail client the costs and charges of a service before that client trades. This contract puts a 3% charge on page 30 of a 45 page agreement, while the public FAQ says deposits carry no costs.

XLENCE is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

  • Worse together with Exhibit 8The 3% is not fixed either: a separate clause lets Xlence change its charges without asking you.
06

Clause 18.3 promises segregated accounts. Two clauses later, clause 18.5 has you consent to Xlence holding your money with a payment provider or third party that does not treat it under those same rules.

Why this matters

If that third party fails, clause 18.7 says you have no claim against any specific sum in any specific account. No compensation scheme is named anywhere in the document set.

Exhibit 13WarningRarely seen

Without prejudice to Clause 17.3, the Client further understands and consents that the Company may hold Client Money with a payment provider or a third party that do not treat such Client Money in accordance with the abovementioned Client Money rules.
Clause 18.5 in Client Services Agreement, p.25
Downloaded from the broker's site on Open the reference
Set against a regulated standard: FCA (UK), CySEC (Cyprus), ASIC (Australia)

Firms licensed by the FCA, CySEC and ASIC must hold retail client money in segregated accounts with approved institutions and keep it apart from their own. This contract asks you to consent to your money being held by a party that does not follow those rules.

XLENCE is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Our readingClient money clauses normally promise segregation and stop there. Setting out the protection and then taking consent to hold the money outside it, three paragraphs later in the same section, is unusual drafting for a retail agreement.

Four separate clauses let Xlence take back profits you have already made

Clause 34.9 lets Xlence cancel any profits from what it calls Abusive Behaviour, and its own list of that behaviour includes not answering an email for 15 days. Clause 8.3 reverses cumulative profits on a swap-free account at any time. Clause 7.22 adds a fee of 10% of deposited funds, capped at $200, and clause 37.1 lets Xlence reprice a trade that has already settled.

Profit reversal3 clauses flagged

Xlence can reverse every profit you made on a swap-free account and charge you the overnight interest it waived. Clause 8.3 gives it that power at any given time, with no deadline and no test it has to meet.

Why this matters

Your balance can drop back to what you paid in, months after the trades closed. The clause needs only a suspicion of swap abuse, or a view that your trading threatens Xlence's own trading facility, and it defines neither.

Exhibit 2CriticalHarder than usual

The Company reserves the right to disable and/or enable swap-free trading for Client’s trading account and/or reverse any cumulative profits derived from the said trading at any given time and/or retrospectively charge the waived swap fee.
Clause 8.3 in Client Services Agreement, p.17
Downloaded from the broker's site on Open the reference

Clause 7.22 lets Xlence reprice your trades, cancel them all, close your account without notice, and charge 10% of your deposited funds, capped at $200. Clause 7.23 reverses the profit from any cash and carry hedge outright.

Why this matters

Xlence decides on its own whether your trading relied on price latency. The $200 cap is a real limit on the fee, but nothing caps the profit that can be cancelled alongside it.

Exhibit 9WarningHarder than usual10%

If the Client acts in contravention of this clause the Company reserves the right to (i) make corrections or adjustments to the relevant Transaction execution prices to reflect what would have occurred had there been no price latency arbitrage; and/or (ii) cancel all the relevant Transactions; and/or (iii) terminate without notice the Client’s Account with the Company; and/or (iv) charge an administration fee equal to 10% of the deposited funds, with the maximum charge set at $200 or deposit currency equivalent.
Clause 7.22 in Client Services Agreement, p.16
Downloaded from the broker's site on Open the reference

What it costsA $2,000 deposit gives a 10% fee of $200, which is also the cap. On a $10,000 deposit the fee stays at $200.

Clause 37.1 lets Xlence unwind a trade or change its price after it has been confirmed and settled, if Xlence decides the price was wrong because of a technical problem. Clause 7.13 lets it cancel an executed order outright on the same kind of ground.

Why this matters

A profit you have already banked can be taken back later. Both clauses say Xlence is not liable for what that costs you.

Exhibit 10WarningHarder than usual

The Company further reserves the right, in its reasonable discretion to unwind an executed Transaction or adjust the price of executed Transactions (including Transactions that have been confirmed or settled) to a fair market price if the Transaction was mispriced because of technical difficulties with the Electronic Systems.
Clause 37.1 in Client Services Agreement, p.43
Downloaded from the broker's site on Open the reference

The swap-free account Xlence sells is not the swap-free account it contracts for

Xlence advertises swap-free trading on all instruments, in English and in Arabic. Clause 8.4 of its Client Services Agreement allows 30 calendar days on major currency pairs and 10 on everything else, after which swap is charged again. Two of the six legal documents that would let a client check any of this return 403 Forbidden from Xlence's own legal page.

Promise against clause1 clause flagged

The Privacy Policy and the Risk Disclosure both return 403 Forbidden from the links on Xlence's own legal documents page. Clauses 5.9 and 32.4 have you confirm you read and accepted both. The four other documents on the same page open normally.

Why this matters

You are asked to warrant that you read two documents nobody can download today. The About Us page invites you to read the risk disclosure for your peace of mind, and the link to it is dead.

Exhibit 17WarningRarely seen

The Client also acknowledges and accepts that he has read and accepted the “Risk Disclosure” document, which is available on the Company’s website.
Clause 5.9 in Client Services Agreement, p.9
Downloaded from the broker's site on Open the reference
Our own capture of xlence.com, taken on Sep 2, 2026The claim, on About Us page, Legal Documents panelVisit this page on the broker's siteDownload the full size image file

Our readingBrokers routinely make a client confirm they have read the risk disclosure. Requiring that confirmation while the file itself refuses to open is not something a client can actually comply with.

Fees Xlence can charge, and change, without telling you the number

Clause 21.9 allows a 3% charge on funds you deposit and withdraw without trading, while the Xlence FAQ says there are no costs associated with deposits. Clause 21.1 lets Xlence change any charge unilaterally, with no consultation and no consent. Clause 21.10 adds EUR 60 for a card chargeback, including one raised by mistake.

Cost disclosure1 clause flagged

Clause 21.1 lets Xlence change the size, amount and percentage of its charges unilaterally, with no consultation and no consent from you. Clause 21.12 puts the job of checking on you, by visiting the website before you trade.

Why this matters

Any fee you read today can be a different fee next month. Xlence also charges EUR 60 under clause 21.10 whenever a card chargeback is placed, even one raised by mistake.

Exhibit 8WarningHarder than usual$60

The Client agrees that the Company is entitled to change its Charges unilaterally without any consultation or prior consent from the Client.
Clause 21.1 in Client Services Agreement, p.29
Downloaded from the broker's site on Open the reference

Xlence sets a $100 floor on the only route your profits can take

Clause 20.1 will not process a bank transfer below USD 100, and the Xlence FAQ says profits can only be withdrawn via bank wire. Clause 20.4 lets Xlence reject any withdrawal where it wants more documents, with no deadline on the review. Clause 20.2 lets it reverse a withdrawal it already accepted, and you pay the bank charges.

Getting paid1 clause flagged

Clause 20.1 sets a $100 minimum for a bank transfer and says requests below it will not be processed. The FAQ says profits can only be withdrawn via bank wire. Xlence aims to pay within three business days but does not promise it.

Why this matters

A profit of $90 has no exit. Clause 20.2 also lets Xlence reverse a withdrawal it has already accepted if it is not satisfied with your documents, and you pay the bank charges on the reversal.

Exhibit 7WarningHarder than usual$100

The minimum withdrawal amount to process via Bank transfer is USD 100 or equivalent. Withdrawal requests below this amount will not be processed.
Clause 20.1 in Client Services Agreement, p.28
Downloaded from the broker's site on Open the reference

What it costs$100 is the floor for a bank transfer. A $90 profit cannot be sent by bank wire at all.

  • Only applies after Exhibit 12The document demand that stops a withdrawal has no deadline attached to it, so the hold has no end date either.

Xlence bonus terms bind you and appear in no document

The Xlence promotions page offers a welcome bonus and a reload bonus, footnoted T&Cs apply, bonus cannot be withdrawn. Clause 35.1 binds you to those promotion terms. No bonus terms document exists in the legal documents section, and the Learn more buttons open the sign-up form.

Unpublished rules1 clause flagged

Xlence offers a welcome bonus and a reload bonus, marked T&Cs apply. Clause 35.1 binds you to those promotion terms. No bonus terms document appears in the legal documents section, and the Learn more buttons lead to the sign-up form.

Why this matters

You agree to rules you cannot read before you deposit. Clause 34.9 also returns your balance minus any bonus if Xlence blocks the account.

Exhibit 16WarningHarder than usual

By entering into this Agreement, the Client acknowledges and understands that, when participating in the Company’s promotions, he will be bound by the terms and conditions of such promotions applicable at the time on the country of residence of the Client;
Clause 35.1.xiv in Client Services Agreement, p.42
Downloaded from the broker's site on Open the reference

Xlence can rewrite the contract by posting it on its website

Clause 34.7 lets Xlence amend the agreement and notify you either in writing or through its website. The clause tells a client who disagrees to leave under paragraph 29, which is the anti-money-laundering section. Clause 10.2 separately changes your margin and leverage without notice and disclaims responsibility for the losses that follow.

Changing the deal1 clause flagged

Clause 34.7 lets Xlence amend the agreement and tell you either in writing or by putting it on its website. If you disagree, the clause sends you to paragraph 29 to leave. Paragraph 29 is the anti-money-laundering section, not the termination section.

Why this matters

The one escape route the contract offers when it changes the deal points at the wrong page. Clause 10.2 separately lets Xlence change your margin and leverage without notice, and says it carries no responsibility for your losses if it does.

Exhibit 11WarningHarder than usual

This Agreement may be amended from time to time and the Company shall notify the Client of the relevant amendment or about the updated Agreement either in writing or through the Company’s Website.
Clause 34.7 in Client Services Agreement, p.40
Downloaded from the broker's site on Open the reference
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC must give a retail client fair notice of a change to their contract and a real way to object. This contract allows a website posting to do the job, and misdirects the client who wants to leave.

XLENCE is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Xlence sells in Arabic and contracts only in English, under Seychelles law

Every language version of the Xlence legal documents page links to the same English PDFs. Clause 30.3 requires all notices in both directions to be in English, and section 38 makes translations a convenience only. Any dispute goes to the Courts of Seychelles.

Language arbitrage1 clause flagged

Xlence promises support in Arabic and sells an Islamic account to Arabic speakers. The contract is English only, translations are for convenience, and clause 30.3 says every notice you send or receive should be in English. Any dispute goes to the Courts of Seychelles.

Why this matters

The Arabic page you were sold on has no legal weight. Your complaint has to be written in English, and enforcing anything means going to the Seychelles.

Exhibit 15WarningStandard wording

All notices/information provided by the Company or received from the Clients should be in the English language.
Clause 30.3 in Client Services Agreement, p.36
Downloaded from the broker's site on Open the reference

Xlence can ask for more documents at any point, with no clock running

Clause 20.4 lets Xlence reject a withdrawal whenever it wants further documents from you. Clause 29.3 lets it refuse your orders for as long as those documents are outstanding. Neither clause sets any deadline for Xlence to reach a decision.

Verification holds1 clause flagged

Clause 20.4 lets Xlence reject any withdrawal where it wants more documents from you. Clause 29.3 lets it refuse your orders for as long as you have not supplied what it asked for. Neither clause sets a deadline for Xlence to decide.

Why this matters

A review can start when you ask for your money rather than when you open the account, and nothing in the contract says when it has to end.

Exhibit 12WarningHarder than usual

The Company reserves the right to reject any withdrawal requests where additional documentation or information is required from the Client.
Clause 20.4 in Client Services Agreement, p.29
Downloaded from the broker's site on Open the reference

Xlence is both your broker and the counterparty to your trades

The Xlence Order Execution Policy states that the company enters into all transactions as principal and acts as the sole execution venue. Your loss on a trade is its gain on the same trade. The disclosure is made properly there, and the Conflicts of Interest Policy, dated July 2025, never mentions it.

In plain words

On a principal basis, as your counterparty, means the broker takes the other side of your trade itself. Your loss is then the firm’s gain, so it has an interest in how your trade ends.

Who you trade against1 clause flagged

Xlence takes the opposite side of your trades and is the only place they can be executed. The Order Execution Policy says so plainly. The Conflicts of Interest Policy, whose job is to disclose conflicts, never mentions it.

Why this matters

Your loss is Xlence's gain on the same trade. The disclosure is properly made, but it sits in an execution policy last updated in April 2024, not on any page you pass on the way to opening an account.

Exhibit 14NoticeStandard wording

The Company will enter into all transactions with the Client as principal (counterparty) and act as the sole execution venue for all Client orders.
Clause 9 in Order Execution Policy, p.6
Downloaded from the broker's site on Open the reference
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC that deal on their own account against a retail client must identify and disclose that conflict clearly. Xlence discloses it in its Order Execution Policy and leaves it out of its Conflicts of Interest Policy.

XLENCE is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Xlence asks you to consent to your money leaving the client money rules

Clause 18.3 promises segregated accounts, and clause 18.5 takes your consent for Xlence to hold client money with a third party that does not follow those rules. Clause 18.7 leaves you with no claim against a specific sum if that party fails. You contract with Tradeco Limited under Seychelles licence SD029, and no compensation scheme is named anywhere.

Who holds the money1 clause flagged

You contract with Tradeco Limited under Seychelles licence SD029. Clause 18.2 puts payments through Damadah Holding Limited in Cyprus and gives one address. Every Xlence page footer gives a different Cyprus address for the same company.

Why this matters

The firm holding your deposits is described two different ways by the same broker. Clause 18.8 adds a third company, Quandero Pay Ltd in Canada, for digital assets, and none of the three is covered by a named compensation scheme.

Exhibit 18NoticeStandard wording

Damadah Holding Limited, which is wholly owned by Tradeco Limited, is registered at Spyrou Kyprianou, 68, Germasogeia, 4042 Limassol, Cyprus, and facilitates payment services to the Company.
Clause 18.2 in Client Services Agreement, p.25
Downloaded from the broker's site on Open the reference

Where the marketing and the contract disagree

A promise made in public, set against the clause that governs it

01

The page selling the upgrade says all instruments, the contract says 10 calendar days for everything except major pairs.

Said in public, in English

Swap-free trading on all instruments

Swap-Free Upgrade page, one of the four reasons to choose the account

In the contract · clause 8.4

The Client further acknowledges that swap-free applies for 30 calendar days on Major Pairs and 10 calendar days for every other instrument. Certain exclusions apply.

02

The Arabic page repeats the all instruments promise to the readers the account is aimed at, and the English contract they are given caps it at 10 days.

Said in public, in Arabic

تداول بدون فوائد تبييت على جميع الأدوات

Word for word in English: Swap-free trading on all instruments

Arabic swap-free upgrade page, reasons to choose the account

In the contract · clause 8.5

Further to the above, swap-free accounts holding a position open on Major Pairs for more than 30 calendar days and/or on other Instruments for more than 10 calendar days, will be credited or debited swap accordingly.

03

Interest-free trading is guaranteed on the page, and the contract lets Xlence charge the waived interest back and reverse the profits.

Said in public, in Arabic

تم تصميم حساباتنا الخالية من فوائد التبييت بعناية لتتوافق مع مبادئ التمويل الإسلامي، مما يضمن عمليات تداول أخلاقية وخالية من الفوائد.

Word for word in English: Our swap-free accounts have been carefully designed to comply with the principles of Islamic finance, which guarantees ethical and interest-free trading.

Arabic swap-free upgrade page, FAQ answer on Sharia compliance

In the contract · clause 8.3

The Company reserves the right to disable and/or enable swap-free trading for Client’s trading account and/or reverse any cumulative profits derived from the said trading at any given time and/or retrospectively charge the waived swap fee.

04

The FAQ says deposits carry no cost, and clause 21.9 puts a 3% charge on the deposit.

Said in public, in English

There are no costs associated with deposits. You may incur additional fees from your respective bank or payment provider.

FAQ, answer to Which fees apply to each method of payment?

In the contract · clause 21.9

The Client further acknowledges and agrees that in cases where deposits and withdrawals are conducted on the Client account without any trading activity, the Company reserves the right to charge an administration fee of 3% of the deposited funds to cover any fees/transaction costs incurred by the Company.

05

Full control of your profits is promised on the promotions page, and clause 34.9 lets Xlence cancel them at its sole discretion.

Said in public, in English

Trade using our bonuses and keep full control of your profits. Withdraw anytime.

Promotions page, Convenient trading panel

In the contract · clause 34.9

the Company is entitled at its sole discretion, to: (i) cancel any profits, as well as any Introducing Broker’s fees, generated from Abusive Behaviour

06

The risk disclosure a client is told to read carefully, and made to confirm they read, returns 403 Forbidden from the broker's own legal page.

Said in public, in English

Our legal documents and policies are available for your review. Take the time to carefully read and understand our various agreements, policies, and risk disclosure for your peace of mind.

About Us page, Legal Documents panel

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of xlence.com

In the contract · clause 5.9

The Client also acknowledges and accepts that he has read and accepted the “Risk Disclosure” document, which is available on the Company’s website.

07

Support is offered in Arabic while the contract requires every notice in either direction to be in English.

Said in public, in Arabic

دعم مخصص 24/5 باللغة العربية ولغات أخرى

Word for word in English: Dedicated 24/5 support in Arabic and other languages

Arabic complaints page, reasons Xlence traders do not go back

In the contract · clause 30.3

All notices/information provided by the Company or received from the Clients should be in the English language.

What changed quietly

This is our first reading of Xlence, so there is nothing yet to compare it with.

  • REWRITTENClause · 2026-04-22 to 2026-09-02

    Myanmar was added to the countries Xlence says it does not serve, in the site footer rather than in the contract.

    Xlence does not offer its services to residents of certain jurisdictions such as USA, Iran, Cuba, Sudan, Syria, North Korea and Myanmar.
  • REWRITTENClause · 2026-04-22 to 2026-09-02

    The footer stopped saying Damadah handles payments and moved its address, while clause 18.2 of the August 2026 contract still gives the old address and the payment role.

    The Group includes Damadah Holding Limited with registered address at 365, Agiou Andreou, Efstathiou Court, 2nd Floor, Flat 201, 3035 Limassol, Cyprus.
  • REWRITTENClause · 2026-02-17 to 2026-09-02

    The version number left the contract filename, so a returning client can no longer tell from the link whether the agreement changed.

    https://shared.gighl.com/XLENCE/XLENCE_Client_Services_Agreement.pdf

The documents this reading is based on

11 files, all published by XLENCE. Each shows when we read it and a fingerprint of its wording.

WIKILIX keeps the copy of each file it read, and does not republish it: what is published is the fingerprint of its wording. Download the file yourself and hash its text, lowercased with runs of whitespace collapsed, and a matching fingerprint means the wording quoted above is still the wording XLENCE publishes.

How this reading was done

Every clause above was read out of a document XLENCE publishes itself

This reading was published on .

Documents
4 of 11downloaded from the broker's site, and 4 read in full
Pages opened
30pages walked to find those documents, footer links included
Older copies
4earlier versions downloaded, 1 identical to the copy we hold by fingerprint
Marketing pages
11public pages set against what the contract says
Languages
AR vs ENthe language it advertises in, against the language it contracts in

Who the contract is with

Tradeco Limited

You contract with Tradeco Limited, a Seychelles company numbered 8422971-1 and licensed by the Seychelles Financial Services Authority under number SD029. Xlence is a trade name of that company, not a company itself. Two other firms touch your money. Clause 18.2 names Damadah Holding Limited, wholly owned by Tradeco, for payments, and clause 18.8 names Quandero Pay Ltd of Vancouver for digital assets. The contract and the website disagree on where Damadah is: clause 18.2 puts it at Spyrou Kyprianou 68, Germasogeia, 4042 Limassol, while every Xlence page footer today says 365 Agiou Andreou, Efstathiou Court, 3035 Limassol. Xlence is also the other side of every trade you place.

Quotations are copied verbatim from the documents named above, with the clause number and the page each one came from. Where a clause is quoted in another language, the original is shown first and the English is a translation.

The plain-language parts, what a clause means for a client, how ordinary it is, and how it reads against a regulated standard, are WIKILIX's analysis and are labelled as such on every card. This is a reading of public documents, not legal advice and not an allegation of wrongdoing.

In fairness, and what we could not check

A reader who knows the edges of the work can trust the middle of it

Negative balance protection is written into the contract at clause 5.1, not just promised in marketing. The Complaint Handling Policy is genuinely useful: it names compliance@Xlence.com, sets a 21 day deadline for a response, and tells you a rejected complaint can go to the Seychelles FSA and then its Appeals Board. Many offshore brokers name no outside route at all. Every policy carries a version number and a date. The Islamic Plus page publishes the 30 and 10 calendar day holding limits in plain sight, even though the swap-free upgrade page does not. Clause 25.1 puts every client in the Retail category by default, which is the higher protection tier.

We could not open two of the six legal documents. The Privacy Policy and the Risk Disclosure both return 403 Forbidden from the links on Xlence's own legal documents page, and we checked each twice by two different routes. We read an earlier Risk Disclosure instead, version 2025/002 dated 17 November 2025, from a copy still sitting on xlence.com, and everything credited to it comes from that copy. The previous Client Services Agreement, version 2025-0010, is blocked too, so we could not compare the August 2026 contract clause by clause against the one it replaced. The Arabic, Spanish, French, German, Portuguese and Korean legal pages all link to the same English PDFs, so there was no translated contract to compare. Xlence publishes no bonus terms, no payment terms and no copy trading terms, so we could not read those.

How to check any of this yourself

Every quote above links to the XLENCE file it came from. This is what to do with it.

Open the three stepsFind the words in the source, work out the fingerprint, and read what a difference does and does not prove.

Open the source and search for the words

Every quote has a link under it. Open the file, or the web page, and search it for the words we quote. The clause number next to the quote tells you where to look.

If the words are not there any more, the source may have changed after we read it. That is worth knowing too. We keep the date we read it, and a code worked out from its wording, so the quote stays checkable.

What a fingerprint is

A fingerprint is a code worked out from what a source says. Change one word and the code changes completely. We keep two codes for every file we read, and the panel on each source shows both.

The first is the code of the exact file we downloaded. The second is the code of its wording alone, with capital letters lowered and runs of spaces collapsed. When the same words are saved as a new file, the first code changes and the second one stays the same.

Only the first code can be worked out on your own computer. Save the file, then run one of these, putting the name of the file you saved where the example is. The panel on each source prints the command with that source's real file name already in it.

macOS or Linux:
  shasum -a 256 the-file-you-saved.pdf

Windows:
  certutil -hashfile the-file-you-saved.pdf SHA256

The two codes are different from each other, and they are not meant to match. Comparing one against the other proves nothing.

What a difference means, and what it does not

A different file code on its own proves nothing. A PDF saved again with a new date inside it is a new file saying exactly the same thing.

A different wording code means the words themselves changed. That is the one that matters, and it is why we keep it.

Even then, a change is not proof of bad faith. Companies update their documents. What this report says is what the document said on the day we read it, and every quote carries that date.

A source that is a web page and not a file has no file to save, so only the code of its wording is shown.

How this report is made

Every clause quoted above comes from a document XLENCE publishes on its own website, downloaded and hashed on the date shown, with the clause number and page recorded so any reader can check it. We do not allege anything the documents do not say, and we do not judge XLENCE on anything other than its own published terms and its own public marketing. Where a clause has a qualifier that softens it, the report says so. Last read Sep 2, 2026.

If you represent XLENCE and a clause has changed, been withdrawn, or is being read out of context, tell us and we will re-read the documents and update this page. Corrections from the broker are welcome and are published with the reading they change. Contact us.

This is a reading of a contract, not legal advice and not a ruling on XLENCE. Whether its licence is real and current is a separate check on the broker profile.