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Contract reading

What XMR MARKETS legally published, but does not want you to read

Every clause below is published by XMR MARKETS itself, on its own website, today. The finding is not that the text exists. It is the distance between what a client is shown and what a client agreed to. Read from its own documents on .

Contracting entity: XMR Markets (Pty) Ltd

hidden feewithdrawalssole discretionmarketing gapprofit voidingaccount aggregationbonus lockcomplaint windowconclusive evidencecounterparty identity

XMR Markets charges $150 a month once your account sits 30 days without a deposit, withdrawal or trade. A year ago that fee was $50 after 90 days. Its bonus needs turnover of 20,000 times your deposit plus bonus before you can withdraw. Every withdrawal can be cancelled at the firm's own discretion, and the Spanish and Portuguese contracts name a different company.

Contract risk

Money at risk
8.7/10

Where this contract sitsHow far this contract goes, overall. Under 2 is nothing beyond the ordinary; 6 to 9 means several clauses put money you have already earned at risk; 9 and above reads as designed to make payout refusable.

0510
CriticalClauses that can cost you money you have already earned or deposited, or that remove your ability to challenge it.
8
FlaggedEvery clause worth knowing about, at all three severities. Ordinary terms that every broker has are not counted.
16
DocumentsHow many of the broker's own legal files this reading is based on. Each one was downloaded and hashed on the date shown.
15
ContradictionsPlaces where a promise the broker makes in public is not kept by the clause that governs it.
4

How the 16 break downThe same flagged clauses, split by how much each one can cost you. Severity is our reading of the clause, not the broker's label.

Critical8
Warning7
Notice1

section 782 of 952is where the deepest clause sits, 82% of the way into the document it is in

The numbers in this contractFigures taken from this broker's own clauses, so the labels differ from broker to broker. The four in the panel above are the same on every report.

4 of these 4 figures come from a clause we rate critical, which means it can take your money or your profit rather than only delay it.

What the documents say

16 clauses worth knowing about, worst first, each quoted from XMR MARKETS's own files

01

Leave your account alone for 30 days and XMR Markets starts charging $150 a month for holding it. The fee climbs to $500 at 60 days, $750 at 120 days and $1,000 at 180 days. It comes straight out of your balance.

In plain words

Dormancy means an account left unused.

Why this matters

A $1,000 account you stop using is gone inside seven months, and you never had to place a trade. Getting it back costs a EUR 2,000 reactivation fee, and XMR Markets can still refuse after you pay.

Exhibit 1CriticalRarely seen$150New

Where there are no deposits, withdrawals or trading activity on your Trading Account for a continuous period of more than thirty (30) days, the Company reserves the right to charge a monthly inactivity fee.
Quoted in Admin Fees, p.2
Read from the broker's site on Open the reference
Our own capture of xmrmarkets.com, taken on Aug 28, 2026Inactivity fee of $150 a month starts after 30 daysVisit this page on the broker's siteDownload the full size image file

What it costsAn untouched $1,000 account pays $150 in month two and $150 in month three. By day 180 the charges have taken more than the account ever held.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC must set inactivity charges that are proportionate to the cost of holding the account, and must tell a retail client the cost before they trade. This schedule charges $150 a month after 30 days and rises to $1,000 a month.

XMR MARKETS is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Our readingDormancy fees are ordinary. A fee that starts at 30 days, rises fourfold, and is backed by a four figure charge to reactivate is not. The escalation means the longer you fail to notice, the faster the balance drains.

What happens, and when

The stages this clause runs through, taken from the broker's own document
TriggerWhat the broker may then doClause
Day 30A monthly fee of USD 150 starts, taken from your balance.Admin Fees, note ***
Day 60The monthly fee rises to USD 500.Admin Fees, note ***
Day 120The monthly fee rises to USD 750.Admin Fees, note ***
Day 180The monthly fee rises to USD 1,000.Admin Fees, note ***
Reactivation requestYou pay EUR 2,000 plus all unpaid inactivity fees, and XMR Markets may still refuse to reopen the account.Admin Fees, note ***
  • Worse together with Exhibit 5The fee drains a balance you may not be able to withdraw, because every withdrawal request can be cancelled at the firm's discretion.
02

Take a bonus from XMR Markets and you must trade 20,000 times your deposit plus the bonus before you can withdraw. The firm's own example turns a $1,000 deposit with a $1,000 bonus into a $40,000,000 turnover target.

Why this matters

Miss that target and you pay an extra 20% of whatever you withdraw. Your bonus and your profit are then voided, and your losses come off what is left.

Exhibit 2CriticalRarely seen20%

It is a prerequisite that Clients who wish to withdraw the Bonus offered must execute a minimum open trading volume of the Minimum Volume. Example: The Client deposited USD 1,000 and received a Bonus of USD 1,000. Then, the Minimum Volume in order for the Client to be eligible to withdraw (and to reach the Withdrawal Balance) will be 40,000,000 USD [= (1,000+1,000) *20,000].
Clause 5 in Bonus Agreement, p.2
Read from the broker's site on Archived copyOpen the reference
Our own capture of xmrmarkets.com, taken on Aug 28, 2026Bonus demands 20,000 times your deposit in turnover (clause 5)Visit this page on the broker's siteDownload the full size image file

What it costsThe target on the firm's own example is $40,000,000 of turnover. A trader doing $100,000 of volume a month would need over thirty years, and the bonus expires after 90 days.

Our readingBonus turnover requirements are common and usually run to between ten and forty times the bonus. A multiplier of 20,000 applied to the deposit as well as the bonus sets a target retail volumes cannot reach.

  • Worse together with Exhibit 12The same document that voids your profit for missing the turnover target also voids your earnings for holding a second account.
03

XMR Markets tells you on its own security of funds page that client money is kept apart and stays untouched if the firm hits financial trouble. The client agreement says your money can sit in a pooled account where you have no claim to any specific sum if the institution holding it fails.

Why this matters

The page you read before depositing promises your money is ring fenced. The contract you accepted says you may be an unsecured creditor of a bank nobody named to you, and that your funds can be exposed to other clients' positions.

Exhibit 3CriticalHarder than usual

The third party to whom the Company will pass money, on behalf of the Principal, may hold it in an omnibus account and it may not be possible to separate it from the Client’s money, or the third party’s money in which case the Client will not have any claim against a specific sum in a specific account in the event of insolvency.
Clause 11.9 in General Terms and Conditions (Client Agreement), p.13
Read from the broker's site on Open the reference
Our own capture of xmrmarkets.com, taken on Aug 28, 2026The claim, on Security of funds page, English siteVisit this page on the broker's siteDownload the full size image file
Our own capture of xmrmarkets.com, taken on Aug 28, 2026What the contract says, clause 11.9Visit this page on the broker's siteDownload the full size image file
Our own capture of xmrmarkets.com, taken on Aug 28, 2026The claim, on Seguridad de los fondos page, Spanish siteVisit this page on the broker's siteDownload the full size image file
Our own capture of xmrmarkets.com, taken on Aug 28, 2026What the contract says, clause 11.7Visit this page on the broker's siteDownload the full size image file

Where it sits: section 424 of 952 in the General Terms and Conditions (Client Agreement), 45% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC must hold retail client money in segregated accounts with institutions that apply client money protection, and must not pass it to a third party that does not. This contract asks you to consent to exactly that.

XMR MARKETS is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

  • Worse together with Exhibit 16No compensation scheme is named anywhere in the document set, so a pooled account failure leaves you with nothing to claim against.
04

XMR Markets publishes the same client agreement in two more languages, and both name a different company as the firm you contract with: Tample Capital (Pty) Ltd. The Spanish and Portuguese privacy policies name it too. That is two different company names across one document set.

Why this matters

If something goes wrong you need to know which company owes you money. Read the English file and it is XMR Markets. Read the Spanish or Portuguese file and it is Tample Capital, on the same licence number.

Exhibit 4CriticalRarely seen2

This agreement is entered into between Tample Capital (Pty) Ltd (hereinafter the “Company”) on the one part and the Client (which may be a legal entity or a natural person) who has completed the Account Opening Application Form and has been accepted by the Company as a Client on the other part.
Quoted in Términos y condiciones, p.1
Downloaded from the broker's site on Open the reference
Our own capture of xmrmarkets.com, taken on Aug 28, 2026The claim, on Footer of the Spanish about us pageVisit this page on the broker's siteDownload the full size image file
Our own capture of xmrmarkets.com, taken on Aug 28, 2026What the contract says, clause 1.1This capture shows the page the quotation was taken from. The words themselves are not marked in it, so please read the quotation above as the evidence.Visit this page on the broker's siteDownload the full size image file
Our own capture of xmrmarkets.com, taken on Aug 28, 2026Spanish and Portuguese contracts name a different companyVisit this page on the broker's siteDownload the full size image file

Our readingBrokers often run several entities and say which one serves which client. Publishing the same agreement under two different company names, on the same registration and licence numbers, is an identity inconsistency rather than a group structure.

  • Worse together with Exhibit 8You must sue in Saint Vincent, and the contract set does not agree on which company you would be suing.
05

Every withdrawal request you make goes through a review that XMR Markets can cancel at its own discretion, with no test it has to meet. A second clause lets the firm reject a payout with no warning, if it decides your activity was inappropriate.

Why this matters

Neither clause gives you a reason you can argue with, a deadline, or an appeal. The contract also lets XMR Markets block your login and freeze your balance while it decides.

Exhibit 5CriticalHarder than usual

All withdrawal requests are subject to a comprehensive review by the Principal and are liable for cancellation upon the discretion of the Principal.
Clause 29.4 in General Terms and Conditions (Client Agreement), p.24
Read from the broker's site on Open the reference
Our own capture of xmrmarkets.com, taken on Aug 28, 2026Any withdrawal can be cancelled at the firm's discretion (clause 29.4)This capture shows the page the quotation was taken from. The words themselves are not marked in it, so please read the quotation above as the evidence.Visit this page on the broker's siteDownload the full size image file

Buried at section 782 of 952 in the General Terms and Conditions (Client Agreement), 82% of the way through.

Set against a regulated standard: FCA (UK), ASIC (Australia)

Firms licensed by the FCA and ASIC must pay a retail client's money out promptly on request and may refuse only on defined grounds. This contract makes cancellation a matter of discretion with no stated grounds.

XMR MARKETS is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

06

XMR Markets charges 1% of your position every night you hold it open, on every instrument. The fee schedule works the example itself: $100 invested costs $1 a night.

Why this matters

Holding a position for two weeks costs roughly 14% of it in overnight charges alone, before any spread or loss. The firm's own example shows a position closing itself at midnight because the charge could not be paid.

Exhibit 6CriticalRarely seen1%

Overnight Rollover Swap fees 1% on all instruments*****
Quoted in Admin Fees, p.1
Read from the broker's site on Open the reference
Our own capture of xmrmarkets.com, taken on Aug 28, 2026Overnight swap fee of 1% on all instruments, every nightThis capture shows the page the quotation was taken from. The words themselves are not marked in it, so please read the quotation above as the evidence.Visit this page on the broker's siteDownload the full size image file

What it costsA $10,000 position costs $100 a night. Held for ten nights it costs $1,000, which is 10% of the position, whichever way the price moved.

Our readingOvernight financing normally tracks interest rates and runs to small fractions of a percent per night. A flat 1% per night across every instrument is a financing charge far above the market convention.

A rule about account numbers can void what you earned

XMR Markets can close duplicate accounts without notice, keep any bonus, and waive everything the client earned, returning only the deposit less losses and fees. Clause 10.4 lets it treat all of a client's accounts as one unit. Clause 24.4 lets it reverse and cancel every past trade on an account it terminates.

Earnings at risk1 clause flagged

Open a duplicate account and XMR Markets can close it without warning, keep any bonus, and waive everything you earned. You get back only what you paid in, less losses and fees.

Why this matters

Profit you made on the account is voided by a rule about how many accounts you hold, not by anything you did wrong in the market. The client agreement separately lets the firm treat all your accounts as one unit.

Exhibit 12CriticalHarder than usual

The Company reserves the right to close such duplicate accounts without prior notice, retain any Bonus(es) offered to the Client, waive any earnings of the Client and simply return to the Client any amount deposited by the Client to his/her account (after the deduction of loses and fees).
Clause 14 in Bonus Agreement, p.3
Read from the broker's site on Archived copyOpen the reference
Our own capture of xmrmarkets.com, taken on Aug 28, 2026A second account lets the firm wipe your earnings (clause 14)Visit this page on the broker's siteDownload the full size image file

Where it sits: section 381 of 952 in the Bonus Agreement, 40% of the way through.

Five business days of silence counts as agreement

Clause 8.2 gives an XMR Markets client five business days to object in writing before a statement becomes final and binding. Clause 8.3 applies the same five days to any completed transaction, counted from the trade date rather than the day the client noticed. The complaint form then treats the firm's final response as closing the matter.

Complaint window1 clause flagged

You get five business days to object in writing to a statement or a completed trade. Miss that window and the client agreement treats the firm's own record as final and binding on you.

Why this matters

The clock runs from the date of the transaction, not from the day you spotted the problem. A trade you query in week three cannot be challenged, whatever the evidence.

Exhibit 7CriticalHarder than usual5 working days

A statement of account or any certification or any confirmation issued by the Principal in relation to any Transaction or other matter shall be final and binding to the Client, unless the Client files in writing his objection within five (5) business days from the receipt of the said statement of account, certification or confirmation.
Clause 8.2 in General Terms and Conditions (Client Agreement), p.11
Read from the broker's site on Open the reference
Our own capture of xmrmarkets.com, taken on Aug 28, 2026Five business days to object, then the record is final (clause 8.2)Visit this page on the broker's siteDownload the full size image file

Where it sits: section 350 of 952 in the General Terms and Conditions (Client Agreement), 37% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC must accept a retail complaint and cannot treat a client's silence as agreement to a disputed transaction. This contract makes five business days of silence binding.

XMR MARKETS is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

  • Worse together with Exhibit 8Five business days to object, and the only court that can hear you afterwards sits in Saint Vincent and the Grenadines.

The safety page and the contract describe different arrangements

The XMR Markets security of funds page, in English and in Spanish, says client money stays untouched if the firm hits financial difficulty. Clause 11.9 says a pooled account may leave the client with no claim to any specific sum on insolvency, and clause 11.7 asks for consent to a third party that applies no client money rules. The FAQ also quotes 5 to 10 business days for withdrawals where the refunds policy says 3 to 5.

Promise against clause1 clause flagged

The FAQ page tells you withdrawals are usually processed within 5 to 10 business days. The client agreement and the refunds policy both say 3 to 5 business days.

Why this matters

The two documents you would check before depositing give you different answers about when your money comes back. Neither is a promise: the refunds policy adds that the figure should not be treated as the norm.

Exhibit 15WarningStandard wording10 working days

Typically, the time frame for a withdrawal to be executed is between 3 to 5 business days; however, said number should not be construed as the norm.
Quoted in Refunds & Returns Policy, p.3
Read from the broker's site on Open the reference
Our own capture of xmrmarkets.com, taken on Aug 28, 2026The claim, on FAQ page, answer to how long it takes to withdraw fundsVisit this page on the broker's siteDownload the full size image file
Our own capture of xmrmarkets.com, taken on Aug 28, 2026What the contract says, clause Processing Times, item 1Visit this page on the broker's siteDownload the full size image file

The charges live in one file that no funding page links to

XMR Markets charges 1% of your position every night you hold it, on every instrument, and works the example itself. Withdrawals cost $30 by wire, $15 by card, or 1% by anything else. Deposits from Brazil lose 3.5%. Depositing and withdrawing without trading costs another 3% under clause 13.8.

Cost disclosure3 clauses flagged

A wire withdrawal under $10,000 costs you $30. A card withdrawal costs $15. Anything else costs 1% with a $15 minimum. None of these appear on the account types page or in the FAQ.

Why this matters

The FAQ tells you the minimum deposit is $250 and how to fund the account. It says nothing about paying $30 to get money back out, which is 12% of that minimum.

Exhibit 9WarningHarder than usual$30

Fees for alternative payment methods are 1% with a minimum Fee of 15 $ **
Quoted in Admin Fees, p.1
Read from the broker's site on Open the reference

What it costsWithdraw the $250 minimum deposit by wire and $30 comes off it. You receive $220.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC must give a retail client a breakdown of costs and charges before they trade, where the service is sold. These charges sit only in a separate admin fees file.

XMR MARKETS is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Deposits from Brazil have 3.5% taken off before the money reaches your account. One row below in the same table, XMR Markets tells you deposits are free of charge. The firm runs a full Brazilian Portuguese site.

Why this matters

You fund $1,000 and $965 arrives. The deduction is applied automatically at the moment of the transaction, so there is no point at which you can decline it.

Exhibit 10WarningHarder than usual3.5%New

Due to the IOF (Financial Operations Tax) in Brazil, a 3.5% fee will be deducted from any deposit made.
Quoted in Admin Fees, p.1
Read from the broker's site on Open the reference

What it costsA $1,000 deposit from Brazil reaches the account as $965. The $35 is gone before the first trade.

Put money in and take it back out without placing a trade, and XMR Markets can charge you 3% of what you deposited. The clause sits in the fees section of the client agreement, not on any funding page.

Why this matters

Changing your mind after funding an account costs 3% of the deposit. On $1,000 that is $30, on top of the $30 wire withdrawal fee.

Exhibit 11WarningHarder than usual3%

The Client further acknowledges and agrees that in cases where deposits and withdrawals are conducted on the Client account without any trading activity, the Principal reserves the right to charge an administration fee of 3% of the deposited funds to cover any fees/transaction costs incurred by the Principal and the Company on behalf of the Principal as the collection agent.
Clause 13.8 in General Terms and Conditions (Client Agreement), p.14
Read from the broker's site on Open the reference

Where it sits: section 501 of 952 in the General Terms and Conditions (Client Agreement), 53% of the way through.

The two country lists do not match

Clause 26.2 of the XMR Markets client agreement bars residents of 49 countries. The list linked from the footer of every page bars those plus the United Kingdom, the United States, Canada, Australia, Singapore and every European Union state. A client in Spain or Germany reading only the agreement would not know they were excluded.

Where clients are accepted1 clause flagged

The client agreement bars clients from 49 countries. A separate list linked from the footer of every page bars those plus the United Kingdom, the United States, Canada, Australia, Singapore and every European Union country.

Why this matters

Read the agreement you accepted and Spain, Germany or the United Kingdom are not on it. Read the footer list and they are, which gives XMR Markets a reason to close your account after you have funded it.

Exhibit 13WarningHarder than usual

Zimbabwe, Gibraltar, Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, United Kingdom, United States
Quoted in List of blocked countries, p.1
Read from the broker's site on Open the reference

Buried at section 724 of 952 in the List of blocked countries, 76% of the way through.

Two company names, and a court in the Caribbean

The Spanish and Portuguese versions of the XMR Markets client agreement name Tample Capital (Pty) Ltd as the contracting company, on the same FSCA licence number 46452. The English version names XMR Markets (Pty) Ltd. Clause 18.9 sends every dispute to the courts of Kingstown, Saint Vincent and the Grenadines, and states that a client may not use the courts where they live.

Who you contract with1 clause flagged

Disputes go to the courts of Kingstown, Saint Vincent and the Grenadines. Clause 18.9 states that you are not entitled to bring a claim in the courts where you live.

In plain words

On a principal basis, as your counterparty, means the broker takes the other side of your trade itself. Your loss is then the firm’s gain, so it has an interest in how your trade ends.

Why this matters

Flying a claim to the Caribbean costs more than most retail balances. The complaints document does point you to South Africa's FAIS Ombud, but that covers the licensed intermediary, not the Saint Vincent company that is the counterparty to your trades.

Exhibit 8WarningHarder than usual

Without derogating the provisions above, this Clause explicitly sets exclusive jurisdictions to the courts of Kingstown, St. Vincent and the Grenadiers, and Client shall not be entitled to submit any dispute to the courts of their domicile which contradicts said process.
Clause 18.9 in General Terms and Conditions (Client Agreement), p.17
Read from the broker's site on Open the reference

Buried at section 583 of 952 in the General Terms and Conditions (Client Agreement), 61% of the way through.

The firm sets the price and takes the other side

The XMR Markets fee schedule states that a mark-up is charged on every instrument, defined as the gap between the price given to the client and the price received from the Principal, and gives no figure for it. Clause 5.17 lets the firm widen spreads at its discretion. Clause 9.2 confirms trades sit outside a regulated market with the Principal as counterparty.

Price setting1 clause flagged

XMR Markets adds a mark-up to every instrument, described as the gap between the price it gives you and the price it gets from the Principal. No amount is stated anywhere, and the firm can widen spreads at its discretion.

Why this matters

You cannot work out what a trade cost you, because the size of the mark-up is never published. The firm you trade against is also the firm setting the price, and the contract says so.

Exhibit 14WarningHarder than usual

For each instrument, a mark-up is charged which represent the difference between the price given to the client to the price received from the principal
Quoted in Admin Fees, p.1
Read from the broker's site on Open the reference

Where it sits: section 254 of 952 in the Admin Fees, 27% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC must disclose the total cost of a transaction to a retail client, including any mark-up applied to the price. This schedule names the mark-up and gives no figure for it.

XMR MARKETS is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

The regulated company is not the trading counterparty

FSCA licence 46452 belongs to XMR Markets (Pty) Ltd in South Africa, which markets the service and collects client money. Every trade is with LP Solutions LLC of Saint Vincent and the Grenadines, and no licence is claimed for that company anywhere in the document set. No compensation scheme is named in any of the documents.

Licence scope1 clause flagged

The FSCA licence belongs to XMR Markets (Pty) Ltd in South Africa, which markets the service and collects your money. Your trades are with LP Solutions LLC in Saint Vincent and the Grenadines, which holds no licence named anywhere in the documents.

Why this matters

The regulator named on every page supervises the company that took your deposit, not the company that owes you your balance. No compensation scheme is named in any document.

Exhibit 16NoticeStandard wording

LP Solutions LLC (hereinafter the “Principal”) is a company registered under the laws of Saint Vincent and the Grenadines It is the principal entity and the counter party to the trades executed on the Trading Platform as set forth in these terms and conditions (hereinafter the “Agreement”).
Quoted in General Terms and Conditions (Client Agreement), p.1
Read from the broker's site on Open the reference
Set against a regulated standard: FSCA (South Africa)

Firms licensed by the FSCA under the FAIS Act as advice and intermediary providers are supervised for how they advise and handle client money. That licence does not extend to a foreign company acting as counterparty to the trades.

XMR MARKETS is not licensed by this regulator, so this is a comparison of practice, not a finding of any breach.

Where the marketing and the contract disagree

A promise made in public, set against the clause that governs it

01

The page promises your money stays untouched if the firm fails, and the contract says a pooled account leaves you with no claim to any specific sum.

Said in public, in English

Client funds at XMR Markets are kept separate from our operational funds. This separation ensures that your assets remain untouched even in the unlikely event of financial difficulties for the company.

Security of funds page, English site

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of xmrmarkets.com

In the contract · clause 11.9

The third party to whom the Company will pass money, on behalf of the Principal, may hold it in an omnibus account and it may not be possible to separate it from the Client’s money, or the third party’s money in which case the Client will not have any claim against a specific sum in a specific account in the event of insolvency.

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of xmrmarkets.com

02

The Spanish page guarantees separation, and the English contract asks you to consent to your money sitting with a third party that applies no client money rules.

Said in public, in Spanish

Los fondos de los clientes en XMR Markets se mantienen separados de nuestros fondos operativos. Esta separación garantiza que tus activos permanezcan intactos incluso en el improbable caso de dificultades financieras para la empresa.

Word for word in English: Client funds at XMR Markets are kept separate from our operational funds. This separation guarantees that your assets remain intact even in the unlikely event of financial difficulties for the company.

Seguridad de los fondos page, Spanish site

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of xmrmarkets.com

In the contract · clause 11.7

The Client further understands and consents that the Company may hold Client Money on behalf of the Principal with a payment provider or a third party that does not treat such Client Money in accordance with the abovementioned Client Money rules.

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of xmrmarkets.com

03

The Spanish page footer names XMR Markets, and the Spanish privacy policy it links to names Tample Capital on the same registration number.

Said in public, in English

The domain www.xmrmarkets.com is solely and exclusively operated by XMR Markets (Pty) Ltd, a company incorporated in South Africa, with registration number 2015/241042/07

Footer of the Spanish about us page

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of xmrmarkets.com

In the contract · clause 1.1

Esta Política de Privacidad de Tample Capital (Pty) Ltd (2015/241042/07), proveedora de servicios financieros autorizada (número de licencia FSP: 46452), con domicilio social en 33 Scott Street, Waverley, Johanesburg, 2090, South Africa

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of xmrmarkets.com

04

The FAQ says 5 to 10 business days and the refunds policy says 3 to 5, so the two answers a client would find disagree.

Said in public, in English

Withdrawal requests are usually processed within 5-10 business days.

FAQ page, answer to how long it takes to withdraw funds

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of xmrmarkets.com

In the contract · clause Processing Times, item 1

Typically, the time frame for a withdrawal to be executed is between 3 to 5 business days; however, said number should not be construed as the norm.

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of xmrmarkets.com

What changed quietly

This is our first reading of XMR Markets, so there is no earlier version of this page to compare it against.

  • REWRITTENClause Inactive / Dormant Accounts

    The inactivity fee now starts at 30 days instead of 90 and costs $150 a month instead of $50.

    Inactive / Dormant Accounts (Charged Monthly for accounts that have been inactive for more than 30 days) $ 150.00 ***
  • ADDEDClause Admin Fees, note ***

    A EUR 2,000 charge to reopen a dormant account was added, and paying it does not oblige the firm to reopen anything.

    As a condition of reactivation, you shall pay a Trading Account Reactivation Fee of EUR 2,000 (or the equivalent amount in another currency designated by the Company), together with any outstanding inactivity fees or other amounts due and payable to the Company.
  • ADDEDClause IOF (Financial Operations Tax)

    A 3.5% deduction on every Brazilian deposit was added to a table that still says deposits are free of charge.

    Due to the IOF (Financial Operations Tax) in Brazil, a 3.5% fee will be deducted from any deposit made.
  • REWRITTENClause Client Agreement, opening paragraph

    The registration number in the English client agreement changed, while the website footer and every other document still print the old one.

    XMR Markets (Pty) Ltd is a company registered under the laws of South Africa, with registration number 2019/241042/07.

The documents this reading is based on

15 files, all published by XMR MARKETS. Each shows when we read it and a fingerprint of its wording.

WIKILIX keeps the copy of each file it read, and does not republish it: what is published is the fingerprint of its wording. Download the file yourself and hash its text, lowercased with runs of whitespace collapsed, and a matching fingerprint means the wording quoted above is still the wording XMR MARKETS publishes.

How this reading was done

Every clause above was read out of a document XMR MARKETS publishes itself

This reading was published on .

Documents
11 of 15downloaded from the broker's site, and 11 read in full
Pages opened
24pages walked to find those documents, footer links included
Older copies
5earlier versions downloaded, 5 identical to the copy we hold by fingerprint
Marketing pages
11public pages set against what the contract says
Languages
EN vs ESthe language it advertises in, against the language it contracts in
Position measured
8clauses whose position was counted: which numbered section of the document holds them, out of how many

Who the contract is with

XMR Markets (Pty) Ltd

The English client agreement is between XMR Markets (Pty) Ltd, a South African company, and you. It names LP Solutions LLC of Saint Vincent and the Grenadines as the Principal and the counterparty to every trade you place. XMR Markets holds the FSCA licence, markets the service and collects your money. The Spanish and Portuguese versions of the same agreement name Tample Capital (Pty) Ltd instead, on the same licence number and the same registration number. A third company, Grodena Ltd of Cyprus, is named as distributor.

Quotations are copied verbatim from the documents named above, with the clause number and the page each one came from. Where a clause is quoted in another language, the original is shown first and the English is a translation.

The plain-language parts, what a clause means for a client, how ordinary it is, and how it reads against a regulated standard, are WIKILIX's analysis and are labelled as such on every card. This is a reading of public documents, not legal advice and not an allegation of wrongdoing.

In fairness, and what we could not check

A reader who knows the edges of the work can trust the middle of it

XMR Markets publishes a real complaints route. Its Complaint Handling Process names the FAIS Ombud in South Africa, sets a 40 business day answer deadline, and prints the Ombud's address, phone and email. Few brokers contracting out of Saint Vincent name an external adjudicator at all. The fee schedule is also unusually frank: it states the overnight swap rate, works two examples, and admits a mark-up is taken on every instrument.

We read every current legal document XMR Markets publishes. The link on its own legal page for the AML and KYC policy is broken. We opened that file at its working address and read it there. The Spanish and Portuguese terms, and the Spanish and Portuguese privacy policies, we read only in part: the opening pages. That is where the company name sits, and it is the part that matters here. We could not open the archived copy of the blocked countries list. So we cannot say when the United Kingdom, the United States and the European Union were added to it.

How to check any of this yourself

Every quote above links to the XMR MARKETS file it came from. This is what to do with it.

Open the three stepsFind the words in the source, work out the fingerprint, and read what a difference does and does not prove.

Open the source and search for the words

Every quote has a link under it. Open the file, or the web page, and search it for the words we quote. The clause number next to the quote tells you where to look.

If the words are not there any more, the source may have changed after we read it. That is worth knowing too. We keep the date we read it, and a code worked out from its wording, so the quote stays checkable.

What a fingerprint is

A fingerprint is a code worked out from what a source says. Change one word and the code changes completely. We keep two codes for every file we read, and the panel on each source shows both.

The first is the code of the exact file we downloaded. The second is the code of its wording alone, with capital letters lowered and runs of spaces collapsed. When the same words are saved as a new file, the first code changes and the second one stays the same.

Only the first code can be worked out on your own computer. Save the file, then run one of these, putting the name of the file you saved where the example is. The panel on each source prints the command with that source's real file name already in it.

macOS or Linux:
  shasum -a 256 the-file-you-saved.pdf

Windows:
  certutil -hashfile the-file-you-saved.pdf SHA256

The two codes are different from each other, and they are not meant to match. Comparing one against the other proves nothing.

What a difference means, and what it does not

A different file code on its own proves nothing. A PDF saved again with a new date inside it is a new file saying exactly the same thing.

A different wording code means the words themselves changed. That is the one that matters, and it is why we keep it.

Even then, a change is not proof of bad faith. Companies update their documents. What this report says is what the document said on the day we read it, and every quote carries that date.

A source that is a web page and not a file has no file to save, so only the code of its wording is shown.

How this report is made

Every clause quoted above comes from a document XMR MARKETS publishes on its own website, downloaded and hashed on the date shown, with the clause number and page recorded so any reader can check it. We do not allege anything the documents do not say, and we do not judge XMR MARKETS on anything other than its own published terms and its own public marketing. Where a clause has a qualifier that softens it, the report says so. Last read Aug 28, 2026.

If you represent XMR MARKETS and a clause has changed, been withdrawn, or is being read out of context, tell us and we will re-read the documents and update this page. Corrections from the broker are welcome and are published with the reading they change. Contact us.

This is a reading of a contract, not legal advice and not a ruling on XMR MARKETS. Whether its licence is real and current is a separate check on the broker profile.