The Financial Conduct Authority (FCA) has issued a public warning about JupiterBanking, stating that the firm may be providing or promoting financial services or products in the United Kingdom without the necessary regulatory permission.
The warning, first published on 24 June 2026, notes that JupiterBanking is not authorised by the FCA and may be targeting people in the UK. According to the regulator, consumers dealing with unauthorised firms do not have access to key protections that apply when using authorised financial institutions.
Details of the unauthorised firm
The FCA lists the following details for JupiterBanking:
- Name: JupiterBanking
- Address: PO Box 223158, Oliver Street East, Victoria, United Kingdom
- Email: [email protected]
- Website: www.jupiterbanking.com
The regulator cautions that firms operating without authorisation may provide incorrect or changing contact details, including postal addresses, telephone numbers and email addresses. It also notes that such firms may give details that belong to another business or individual in order to appear genuine.
Regulatory protections and consumer risk
The FCA emphasises that consumers who deal with JupiterBanking will not be able to refer complaints to the Financial Ombudsman Service. In addition, they will not be protected by the Financial Services Compensation Scheme (FSCS) if things go wrong.
Without FSCS protection, it is unlikely that customers would get their money back if the firm were to go out of business. The FCA highlights this as a key risk for anyone considering using the services of an unauthorised firm.
FCA guidance for consumers
The FCA advises consumers to deal only with financial firms that are authorised by the regulator. It recommends the use of the FCA Firm Checker to verify whether a firm is properly authorised before engaging with it or transferring money.
Consumers who believe they have been contacted or approached by an unauthorised firm are advised to contact the FCA directly. The regulator states that concerned individuals can call it on 0800 111 6768 to report such approaches or seek further guidance.
