Does Prop Number One pay out?
The verdict, the risk score and the figures behind them.
Payouts stopped on a datable day and the collapse signature is present.
No. On the evidence available in September 2026, Prop Number One is not reliably paying, and its own founder has publicly written the firm off.
- On 19 August 2026 founder Serghey Magala posted an official communication to the firm's Telegram channel headed 'Ho perso 1 milione di euro', conceding that Prop Number One had partly failed and speaking of it in the past tense while promoting a new venture.
- Trustpilot carries a continuous run of reports from February to September 2026 of payouts approved and then left unpaid for one to five months, with no company reply since March 2026.
- The storefront is still live and still discounting, and still promises that once a request is approved 'you receive guaranteed payment'.
- The firm's own payouts dashboard reports 692 of 692 requests paid and zero under review, which the independent record contradicts directly.
- Marketing figures on the site are demonstrably fabricated: the country payout totals change on every page load.
Risk breakdown
Six axes, each scored 1-10. Higher means more risk.
Six axes, scored 1 to 10, where a higher number means more risk. Being unregulated is normal for a prop firm and is not scored against them.
- Identity & transparency7/10
Four contracting entities named with numbers and addresses and two identifiable founders, but a 40-professional claim against three LinkedIn employees, a false 4.6/5 review claim, an uncited safest-prop-firm certification and site statistics that regenerate on each page load.
- Payout9/10
A time-clustered payout-integrity pattern from February to September 2026 across the English and Italian Trustpilot profiles and independent review sites, with approved requests unpaid for months against a site promise of guaranteed payment on approval.
- Terms & rug-pull risk8/10
Sole-discretion good-faith breach test, undefined risk and position-sizing bans, pre-funding review with fee forfeiture and unilateral amendment of withdrawal limits, offset by a genuinely published numeric consistency threshold and disclosed withdrawal caps.
- Trading conditions7/10
Simulated trading is disclosed plainly and prominently, which is credited, but no broker is ever named while payouts are made contingent on an unnamed Broker and Liquidity Provider, and headline statistics are fabricated.
- Reputation9/10
2.9 of 5 across 950 Trustpilot reviews with 27% at one star, an unresolved multi-platform pattern, company replies ceasing after March 2026, and a fabricated review wall on the firm's own pages.
- Operational & social9/10
Facebook dormant since 20 April 2026, Telegram silent for three months before a farewell-and-pivot post, YouTube last uploaded two years ago, the site's own Instagram link dead, three employees on LinkedIn and support reported unanswered.
Payout reality
Whether the money actually arrives, and what we could evidence.
Money did leave this firm in 2024 and early 2026, and then it largely stopped. We could evidence only two dated, attributable payouts against a self-claimed 692.
- Evidenced: a Trustpilot reviewer, Francesco, describing a first payout of 550 euro on 12 September 2024. A second, Stefano, on 6 March 2026 confirming a first payout received before his second, five-figure request was refused. Both are recent enough to matter and both are single, small, first payouts.
- Claimed, not evidenced: the site's own leaderboard reports 1,531,479.27 USD across 692 requests with 692 paid and none under review. The rows are self-reported, the timestamps on the last-30-days table increment by two to four seconds across every entry, and the accompanying country totals regenerate to different numbers on each page load. The homepage also advertises 4.6/5 from 3.2k verified reviews while the actual Trustpilot profile stands at 2.9/5 from 950.
- Disputed: a sustained, time-clustered pattern from February to September 2026. Traders report payouts approved and then unpaid for one to five months (requested 13 March, approved, still pending 14 April; approved 11 March after a 27 February request and never received; two months waiting on an approved payment; 'THEY SIMPLY DO NOT PAY' on 27 April). Others report accounts breached retroactively on min_trade_duration, on drawdown never exceeded, or on inactivity flagged while a payment sat in the queue.
- Aggravating: the site guarantees payment once a request is approved. The complaints are specifically about requests that were approved.
This is a confirmed pattern, not an absence of data.
How the program works
The evaluation, the funded phase and what the firm keeps.
A buyer pays a non-refundable access fee for an evaluation on a simulated account. The site sells Instant Funding from 625 USD to 10k USD, plus One-Step, Two-Step and Two-Step Pro programmes at 7k, 17k, 27k, 50k and 100k, with up to 300k advertised. Platforms offered are MT5, MatchTrader and cTrader. Add-ons at checkout buy swap-free trading, a wider drawdown band or a 90% split.
- Drawdown: phase one 5% daily and 10% overall; phase two and the funded stage 4% and 8%, extendable to 5% and 10% with the paid add-on. Instant Funding runs 2.5% daily and 5% overall.
- Minimum trading days: 5. Trades must stay open at least one minute.
- Consistency: the published 'Simple 50% Protection' requires total profit to be at least double the best single day. That threshold is numeric and stated, which is better than the industry norm.
- Split and cadence: 100% advertised, requests every 21 days, processed within 24 hours according to the marketing.
- The catch: clause 38 caps a withdrawal at 15% of account size per 21-day cycle, so a 100k account paying 16k of profit releases 15k now and the rest a cycle later.
- A monthly bonus of up to 3,000 USD is advertised after two consecutive profitable months.
Who they are
The company behind the brand, and where it is registered.
- Brand: Prop Number One
- Contracting entities (from its own Terms): EDU TECHNOLOGIES - FZCO (Dubai Silicon Oasis, registration DSO-FZCO-44390, licence 46581), EDU TECHNOLOGIES - EUROPE LIMITED (Malta, C123910), EDU TECHNOLOGIES - AFRICA LIMITED (Nigeria, 6054870), and PROP NUMBER ONE LIMITED (Saint Lucia, 2026 - 00275)
- Registered address: Robin Kelton Building, Choe Bay, Castries, Saint Lucia
- Stated physical address: Teniente Atanacio 869, Asuncion, Paraguay; Dubai Silicon Oasis is given on Facebook and LinkedIn
- Website: propnumberone.com, domain created 13 September 2023
- Founded: marketing says 2024; the Saint Lucia contracting entity carries a 2026 registration number
- Team disclosed: partly. Luca Cerullo appears as CEO and Founder on the Discord invite and Serghey Magala signs as founder on Telegram. There is no team page on the site, and LinkedIn lists three employees against a homepage claim of 40 dedicated professionals.
- Traders accepted from: worldwide bar a sanctions list; marketing and reviews are overwhelmingly Italian.
Company on record
The legal entity named in the terms, as found on a public registry.
- Legal name
- PROP NUMBER ONE LIMITED
- Registration number
- 2026 - 00275
- Jurisdiction
- Saint Lucia
- Registered address
- Robin Kelton Building, Choe Bay, Castries, Saint Lucia
- Registry
- Saint Lucia Registry of Companies and Intellectual Property
Why this verdict
How the findings add up to this verdict.
Five of the six collapse markers are present with dates, and the sixth is the one that makes it worse rather than better.
- Payouts moved to an indefinite queue. Independent reports run continuously from February 2026 to the first week of September 2026, one reviewer stating the firm had stopped paying since the start of the year.
- Support stopped answering. The company replied to negative reviews through March 2026 and to none after it. Reviewers describe tickets closed without explanation.
- Marketing went quiet. Facebook's last post is 20 April 2026, Telegram fell silent from 25 May to 19 August 2026, YouTube holds one video from two years ago, and the site's own Instagram link now lands on a dead checkout page.
- The founder said so himself. The 19 August 2026 Telegram communication concedes the firm partly failed, asks why some companies get into difficulty exactly when they should pay their traders, and redirects the audience to a webinar for a replacement model built on 'the lessons learned with Prop Number One'.
- The storefront is still taking money. As of 5 September 2026 the checkout is live, a 20% first-purchase code is displayed, and the pages still promise guaranteed payment on approval.
Counterpoints
The strongest case in their favour, and what would change our mind.
The case in their favour
The honest case in its favour is narrower than it once was, but it is not empty.
- This is a genuine prop firm, not a brokerage in prop clothing. The full terms contain no deposit, client-funds, segregation or principal language, there is no live-account path in the funnel, and the simulated nature of every account is stated plainly and prominently on the site rather than buried.
- Its consistency rule is published with a number. 'Simple 50% Protection' requires total profit to be at least double the best day, with a worked example. That removes the undefined-consistency mechanic that most denial disputes in this industry turn on.
- The 15% per-cycle withdrawal cap is disclosed in the terms with the exact figure for every account size, and the unwithdrawn remainder is stated to roll to the next cycle rather than being forfeited.
- Contracting entities are named with registration numbers and addresses in four jurisdictions, which is more disclosure than many competitors offer, and the founders are identifiable by name.
- Money genuinely did reach traders: two independent, dated first payouts, and 61% of 950 Trustpilot reviews remain positive, many of them from the 2024 and 2025 period when the firm was paying.
- The founder's August 2026 message is at least a public acknowledgement rather than a silent disappearance.
What would change our mind
Specific, checkable things, in both directions.
- Would move it up: the queue of approved-but-unpaid requests from the February to August 2026 window being settled, evidenced by those same named Trustpilot reviewers posting updates. Company replies resuming on payout complaints with account-specific detail rather than templates. The Telegram channel returning to operational posting about Prop Number One rather than about a successor product. The payouts dashboard showing dated entries in the last-7-days tab that traders independently confirm.
- Would move it down further: the checkout continuing to sell into 2027 while the queue stays unsettled. The client dashboard or support desk going offline, which one reviewer already reported on 4 September 2026. A regulator warning-list entry naming propnumberone.com or any of the four contracting entities. The Discord being closed or its payout channel removed. Former traders being routed to pay for the successor venture as a condition of resolution.
- We would also revisit if the firm published an audited reconciliation of the 692 paid requests it claims, since that single figure is what the independent record most directly contradicts.
Evidence ledger
Every finding behind the verdict, with its source.
- Against
E1Official communication from founder Serghey Magala on the firm's own Telegram channel, 19 August 2026, headed 'Ho perso 1 milione di euro', conceding Prop Number One partly failed, asking why firms get into difficulty precisely when they should pay their traders, and directing subscribers to a webinar for a redesigned model built on the lessons learned with Prop Number One.
- Against
E2Trustpilot one-star tail running February to September 2026 with a single repeated failure mode: payouts approved then unpaid for one to five months, accounts breached retroactively, support unresponsive. Named examples include a 13 March request approved and still pending 14 April, an approved payment awaited two months, and a 27 April review stating the firm simply does not pay.
- Against
E3The storefront is live on 5 September 2026, displaying a 20% first-purchase discount code and the claim 'Approved? Paid! Once your request is approved, you receive guaranteed payment', while the independent record shows approved requests unpaid for months.
Hard proofProp Number One Two-Step Challenge page - Against
E4The firm's own payouts dashboard reports 692 total requests, 692 paid and 0 under review, with the In Review tab returning no records, directly contradicting the independent reports of a months-long approved-but-unpaid queue.
- Against
E5The Real Time Statistics block regenerates different country payout totals on every page load. The United States figure was observed at 85,810, 58,744, 63,052 and 96,709 USD within minutes on the same pages, showing the headline figures are generated rather than reported.
- Against
E6The site advertises 'Rated 4.6/5 from 3.2k+ verified reviews' alongside a wall of twelve testimonials dated one per calendar month with generic names, while the linked Trustpilot profile reads 2.9 of 5 from 950 reviews with 27% at one star.
- Against
E7Social cadence has collapsed: Facebook's last post is 20 April 2026 against 7.9k followers, Telegram went silent from 25 May to 19 August 2026, the YouTube channel holds one video uploaded about two years ago with 75 subscribers, and the site's own Instagram link now resolves to a dead checkout page.
- Against
E8Clause 24 lets the firm void trading it deems, in its exclusive discretion, not to represent individual trading in good faith; clause 25 bans a high level of margin or an extremely risky strategy and positions noticeably smaller or larger than the trader's others, with no numbers; clause 38 lets the firm amend withdrawal limits at sole discretion without notice.
- Against
E9The homepage claims 40 dedicated professionals and 3 offices worldwide, while the company's LinkedIn page lists 3 employees and 49 followers.
- In favour
E10The business model is a genuine prop model. The full terms contain no instance of deposit, segregated, client funds or acting as principal; every account is disclosed as a demo account in a simulated environment; the funnel offers no live account; and the consistency rule is published as a specific numeric threshold with a worked example.
Official channels
Official accounts and the captures we archived.
Official channels
Audience size and the latest post we could see, captured on the review date. A prop firm usually goes quiet before it stops paying, so an inactive channel is worth noticing.
- InstagramQuietAudience size not public
What we captured
Screenshots taken by WIKILIX on the review date. Pages change; these do not.
Questions about Prop Number One
The questions traders actually ask about this firm.
What we would do
What we would do with our own money.
Do not buy an evaluation from this firm at present.
- If you are considering a challenge: wait. The money at risk is not only the access fee but the weeks of work behind a payout that may join a queue that is not currently clearing.
- If you hold an approved but unpaid payout: put the request in writing to support@propnumberone.com with your account number, request date and approval date, and keep the thread. Preserve dashboard screenshots of the approval before access changes.
- If you paid by card: check your issuer's chargeback window now. Note that the terms state the firm may cease and deny services over a disputed fee, and that it treats first execution of a trade as completion of the service.
- Treat the successor venture with caution. A pitch promising that a payout will never be denied, and up to 200% of profit, comes from the same people whose current queue is unsettled.
- Do not use the on-site review wall or leaderboard as reassurance. The named testimonials run one per calendar month with generic names, and the statistics beside them change on every page load. Read the independent Trustpilot profile instead.