Wikilix
BitMart logo

BitMart

Regulated
Canada
Since 2017
Last Updated:

Trading Conditions

Min Deposit:
USD5
Max Leverage:
100
Account Types
  • Crypto
  • STP
  • Crypto
  • VIP
  • Institutional

Official website

bitmart.com

Online · checked Sep 10, 2026

Funding Methods

7 methods

Bank Transfer (ACH)

bank transfer
Not recorded
Fee:Not recorded
Fee:Not recorded

Credit/Debit Card

credit card
Instant
Fee:Not recorded
Fee:Not recorded

Cryptocurrency

crypto
Not recorded
Fee:Not recorded
Fee:$0.54

Peer-to-Peer (P2P) Transfers

other
Not recorded
Fee:Not recorded
Fee:Not recorded

SEPA Transfers

bank transfer
Not recorded
Fee:Not recorded
Fee:Not recorded

SWIFT Transfers

wire transfer
Not recorded
Fee:Not recorded
Fee:Not recorded

Wire Transfers

wire transfer
Not recorded
Fee:Not recorded
Fee:Not recorded

Trust rating

High risk

49 out of 100 · 60% checked· Provisional

The licences it claims have not been checked on any official register.

We checked BitMart on 2026-10-25 across its regulation, company record, client terms, trading offer and service, and could verify 60% of its record. It claims 2 licences on its site, but none has been checked on an official register yet. The score of 49 is what the checked record adds up to; nothing held it down. The rating stays provisional until a claimed licence is checked on an official register. What would move the score: licence held by the onboarding entity, verified age, transparency. No investigation has been published yet, so complaints and reputation are unknown. Its client terms have not been reviewed yet.

Score last calculated 2026/10/25

Company Information

Full Name:BitMart
Founded:2017
Headquarters:Canada
Enterprise Offices:1offices

Customer Support

Phone:
—
Live Chat:
Available
Response Time:
—
Languages:
English
Scroll Down
Editorial review
Updated

Broker Summary

What Wikilix has recorded about BitMart: its history, the licences it holds, its trading conditions and its fees.

Introduction

As a broker facilitating trading globally, brokers like BitMart are important because they link investors with international markets. The advent of cryptocurrency and digital assets has only increased the relevance of brokers like BitMart as they accommodate customers looking to access these new kinds of financial products.

Although there has been an increase in the presence of BitMart since 2020, it is difficult to find updated information related to BitMart's actual origins, relationships to regulatory bodies, company history, and trading conditions. As a result, potential investors are encouraged to approach BitMart cautiously and to perform proper due diligence.

Background and History

When researching BitMart for the first time, it is evident that there is very little public information about BitMart related to its founding, headquarters, or founding team. You can find no information on the official BitMart website, nor have many verified historical sources provided any information related to the founding or growth of BitMart.

Given the lack of public information, it is recommended that users buying into BitMart perform appropriate due diligence prior to makingThe platform is active and provides global services to users, but without extensive background information traders will have to look at other aspects of BitMart, such as functionality of the platform, usability for users, and compliance with regulatory requirements.

Main Products & Services

BitMart is mainly a brokerage that provides access to a number of different financial instruments, focusing primarily on digital currency assets. There is little to no information provided on the website and supporting pages about the specific trading platforms, account types and/or instruments offered at BitMart. There is no mention of whether BitMart provides spot trading, futures trading, margin trading or other derivatives.

The account verification process is by far the most documented feature of BitMart, as it is required in order to withdraw funds from your account. The KYC process is designed to protect customers from fraud and to comply with anti money laundering laws (AML). Users will need to complete verification levels from the basic level of personal information to the highest level that includes government issued IDs and facial recognition to confirm identity.

Account Verification Levels at BitMart

Verification Level

| Requirements | Withdrawal Status |

| :-- | :-- |

| Level 0 (Unverified) | No verification | Withdrawals not permitted |

| Level 1 (Starter) | Kind of ID required: Country of residence, your name, date of birth | Withdrawals permitted |

| Level 2 (Advanced) | Upload of government issued photo ID, must complete facial recognition via the scan of your phone's camera | Withdrawals permitted |

Users may verify their accounts through the BitMart website or through the mobile application. Time to verify each of these levels can vary from just a couple of hours to multiple days depending on volume and/or availability of staff to review the submitted documentation. As soon as you submit the required information, you will be unable to modify that information. Your country/region or date of birth will remain in your user record as provided when you registered. You must, therefore, provide accurate information when you register.

Compliance with Regulations and Licensing

When choosing a trading broker, regulatory compliance is one of the factors to consider because it determines whether the broker complies with financial regulations and protects users from becoming victims of fraudulent activity. Bit Mart has failed to publicly display any information regarding any regulatory licenses, areas of compliance, or jurisdictions on any of its official websites or other verification avenues.

Lacking this type of information prevents traders from assessing whether trading on this platform puts them at risk. Traders should continue to monitor any updates from Bit Mart regarding regulatory licensing or compliance with any financial jurisdictions in the future.

Trading Conditions & Platform Technical Requirements

Bit Mart does not disclose its trading conditions, including the number traded, their minimum deposit amounts, leverage options, commissions or fees; and technical details about the trading technology provided by Bit Mart (i.e., does Bit Mart have desktop software or require users to use a web-based layout to trade?) to anyone using the internet to look for such information.

Due to the lack of public availability of any such conditions or technical specifications, anyone wanting to use the Bit Mart trading platform should contact Bit Mart or their customer support for updated information on their trading conditions and technical specifications.The fact that an emphasis is placed on the verification of accounts by the broker indicates an effort made by the broker to demonstrate their commitment to safeguarding trade transactions. However, the absence of straightforward or clear trading conditions may cause conflict for some customers.

Trading Conditions

Spreads

Information provided is limited.

Leverage

Information provided is limited.

Minimum Deposit

Information provided is limited.

Commission

Information provided is limited.

Technologies Used in Platforms

Account verification that occurs through the broker's website/(i.e., telephone/other means) App. However, there is no specific information provided concerning what additional forms of technology are utilized by the broker to assist in facilitating trades.

Information on Fees/Expenses

Complete and accurate disclosure on any fees is very important to any trader. In order to gain a full understanding of any costs associated with the act of trading or the management of a trading account. This being said, no deposit, withdrawal, inactivity or commission fees are specifically stated through official channels and will not allow a trader to know the total amount of their costs associated with trading or managing an account.

It is highly suggested that all potential users request information concerning any fees by contacting the broker (i.e. Customer Service) directly or reviewing general terms & conditions during the process of setting up (i.e. opening) an account so that they have a clear understanding of any fees because they could have a significant impact on any trader's success, trading ability, and/or the management of his/her portfolio.

Fee Type

Deposit Fees

Information provided is limited.

Withdrawal Fees

Information provided is limited.

Commission

Information provided is limited.

Inactivity Fees

Information provided is limited.

User Experience/ UX/Market Reputation

The lack of information available to provide a thorough measure of UX and/or market reputation of the broker is directly related to the number of public reviews/ratings available. The Broker has a significant presence in the online trading industry and has made a public commitment to taking anti-fraud measures, i.e., requiring KYC compliance to protect customers from being defrauded through impersonation of broker employees or representatives.

Although, it is commendable that the broker takes the necessary steps to inform users on the various types of scams that take place; however, because there is no concrete/reliable (and/or) reliable information available related to trading conditions, fees, and regulatory compliance; this may create uncertainty concerning user confidence.

Users who are considering using this broker should proceed with caution. They should weigh all factors and if feasible, reference community data/independent reviews regarding this broker prior to using this broker.

Recent Events

A recent event related to this issue is the announcement made by the broker regarding the need for awareness regarding the increasing number of scammers as a result of the overall growth of the broker and the fact that this has been an area of concern to customers (specifically to those who have been defrauded by scammers impersonating the business of the broker).

The announcement makes it clear that the broker has experienced an increase in size and visibility while also indicating that as a result of this increase in size and visibility, this has created an increased risk of someone being scammed.

Conclusion

In conclusion, while the broker positions themselves as a global broker with secure account verification and processes for protecting their users; users prospectively will not have access to adequate information concerning the broker's company formation, regulatory status, trading conditions or fee structures and therefore will have a difficult time completely understanding the reality of the broker's offerings or capabilities.

In order to maximize the success of any trader, users should proceed with extreme caution when dealing with this broker, ensure they have completed the KYC process, and be aware of potential scams. As the broker continues to develop and adapt in the future, it will be necessary to monitor and document the progress concerning improving clarity of the true nature of their accuracy of offerings and compliance to the applicable regulatory authority.

Regulation check
Checked

Regulatory Licenses

BitMart is listed with a tier-1 or tier-2 licence that we have not yet checked against the regulator's register. An unchecked licence is not a finding either way.

1 of 4 checked
Licences on record
4
Confirmed on register
0
Tier 1 or 2
1
Offshore
1

WIKILIX

Licence intelligence

The strongest of 4 licences on file

Licence Verification Record

Securities and Futures Commission No number recorded

Recorded from the firm's own disclosure. Not yet checked against the register.

Jurisdiction
Hong Kong
Authority strength
Tier 1
Licence type
Financial Service
Not yet checked on the register

Client protection under this licence

  • No compensation schemeNo mandatory insurance (but strict fund segregation)
  • Client money kept separate
  • Negative balance protection
  • Complaints routeSFC Complaints / FDRC
  • Maximum leverage1:13

These are the rules SFC sets for the firms it licenses. They are not a statement about how BitMart applies them, or about which of its companies would hold your account.

A licence record describes what an authority published. It is not an endorsement, and Wikilix does not issue authorisations.

Trading accounts
Updated

Account Types

5 account types on record. Leverage up to 1:5.

5 account types
AccountMin DepositMax LeverageCommission
CryptoCrypto CFDNot recorded1:1Not specified
STPECNNot recorded1:5Not specified
CryptoCrypto CFDNot recorded1:1Not specified
VIPNot recorded1:1Not specified
InstitutionalCorporateNot recorded1:1Not specified
Account names and conditions as published by BitMart, recorded by Wikilix.
Deposits & withdrawals

Funding Methods

7 ways to fund an account. One credits instantly.

7 methods
MethodDeposit feeWithdrawal feeMin depositWithdrawal min / maxProcessing
Bank Transfer (ACH)Bank Transfer
Minimum fiat deposit is $5. Withdrawal fees vary by cryptocurrency and are not specified per bank transfer.
Not recordedNot recordedUSD 5Not recordedNot recordedNot recorded
Credit/Debit CardCredit Card
Minimum fiat deposit is $5. Withdrawal fees vary by cryptocurrency and are not specified per card withdrawal.
Not recordedNot recordedUSD 5Not recordedNot recordedInstant
CryptocurrencyCryptocurrency
Withdrawal fees vary by cryptocurrency. Example: Litecoin withdrawal fee is 0.008 LTC (~$0.54).
Not recordedUSD 0.54USD 5Not recordedNot recordedNot recorded
Peer-to-Peer (P2P) TransfersOther
P2P trading fees are 0.1% maker and 0.1% taker. Withdrawal fees vary by cryptocurrency.
Not recordedNot recordedUSD 5Not recordedNot recordedNot recorded
SEPA TransfersBank Transfer
Minimum fiat deposit is $5. Withdrawal fees vary by cryptocurrency and are not specified per SEPA transfer.
Not recordedNot recordedUSD 5Not recordedNot recordedNot recorded
SWIFT TransfersWire Transfer
Minimum fiat deposit is $5. Withdrawal fees vary by cryptocurrency and are not specified per SWIFT transfer.
Not recordedNot recordedUSD 5Not recordedNot recordedNot recorded
Wire TransfersWire Transfer
Minimum fiat deposit is $5. Withdrawal fees vary by cryptocurrency and are not specified per wire transfer.
Not recordedNot recordedUSD 5Not recordedNot recordedNot recorded
Fees, limits and processing times as published by BitMart, recorded by Wikilix.
Social channels

Social Presence

2 official channels on record.

2 channels
Channels as published by the broker, recorded by Wikilix.
Legal entities

Corporate Network

One legal entity behind the BitMart brand.

1 entity
  • GESTION CHOLAB INC.inactiveCanadaRegistration 1437429Established Dec 29, 2022
Entities named in the broker's own documents and company registers, recorded by Wikilix.
Frequently Asked Questions

Frequently Asked Questions

Common questions about BitMart

Most Popular Questions
Yes — BitMart does have specific KYC (Know Your Customer) and regulatory compliance requirements for clients, and these affect what users can do on the platform:
BitMart offers customer support primarily in English. Support is available via live chat during business hours and through email at support@bitmart.com. The broker also maintains social media presence on platforms like Facebook and Twitter for additional contact.
BitMart offers a maximum leverage of up to 100 times. However, leverage may vary depending on the firm and local regulations applicable to the trader's jurisdiction.
BitMart supports multiple deposit methods including bank transfers (ACH), credit/debit cards, cryptocurrency, P2P transfers, SEPA, SWIFT, and wire transfers. The minimum deposit amount for fiat currency is generally $5 USD across these methods. Withdrawal fees vary by cryptocurrency and are not specified for fiat withdrawals.
BitMart is regulated by several authorities including the Financial Crimes Enforcement Network (FinCEN) in the United States, the Securities and Futures Commission (SFC) in Hong Kong, the Cayman Islands Monetary Authority (CIMA), and the Bank of Lithuania. These regulators provide oversight and compliance requirements, but client fund insurance and investor protection vary by jurisdiction.
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