Wikilix
Contract reading

What CapitalXtend legally published, but does not want you to read

Every clause below is published by CapitalXtend itself, on its own website, today. The finding is not that the text exists. It is the distance between what a client is shown and what a client agreed to. Read from its own documents on . We have read it 2 times.

Contracting entity: CAPITALXTEND LIMITED

sole discretioncost disclosurehidden feemarketing contradictionprofit voidingdispute barrierlanguage arbitragewithdrawalscomplaint deadlinecountry restriction

CapitalXtend runs a complete website in Persian while its own notice says the information is not for residents of Iran. Its contract lets it void your winning trades and enforce your losing ones. It advertises $1M fund insurance and 100% negative balance protection that appear in no contract it publishes. You contract with a St. Vincent company, under St. Vincent law.

Back to CapitalXtend

Contract risk

Money at risk
8.0/10

Where this contract sitsHow far this contract goes, overall. Under 2 is nothing beyond the ordinary; 6 to 9 means several clauses put money you have already earned at risk; 9 and above reads as designed to make payout refusable.

0510
CriticalClauses that can cost you money you have already earned or deposited, or that remove your ability to challenge it.
6
FlaggedEvery clause worth knowing about, at all three severities. Ordinary terms that every broker has are not counted.
25
DocumentsHow many of the broker's own legal files this reading is based on. Each one was downloaded and hashed on the date shown.
12
ContradictionsPlaces where a promise the broker makes in public is not kept by the clause that governs it.
7

How the 25 break downThe same flagged clauses, split by how much each one can cost you. Severity is our reading of the clause, not the broker's label.

Critical6
Warning15
Notice4

section 513 of 555is where the deepest clause sits, 92% of the way into the document it is in

The numbers in this contractFigures taken from this broker's own clauses, so the labels differ from broker to broker. The four in the panel above are the same on every report.

2 of these 4 figures come from a clause we rate critical, which means it can take your money or your profit rather than only delay it.

Critical$1000000In the contract. Jump to the clause this comes from.$1M insurance and 100% protection appear in no contractCritical3 working daysWithdrawal limit. Jump to the clause this comes from.Withdrawals can be delayed, reversed or cancelled7Fee you were not shown. Jump to the clause this comes from.The contract points to a fee list with no fees on it90 daysFee on an unused account. Jump to the clause this comes from.Small balances go to charity after 90 days

What the documents say

25 clauses worth knowing about, worst first, each quoted from CapitalXtend's own files

01

CapitalXtend runs a complete website in Persian, from the homepage headline to the legal pages. The same site's own notice says the information is not meant for residents of Iran. In the Persian sentence that carries the exclusion, the word Iran is left in English letters while every other country is written in Persian.

Why this matters

Opening an account from Iran means making the promise in clause 19.9, that nothing about your nationality restricts your trading. That promise is false on the day you make it. Clause 19.1 then lets CapitalXtend end the agreement at once and take any other necessary action.

Exhibit 1CriticalRarely seen

That there are no restrictions, arising from their nationality or religion, on the markets or financial instruments in which any Transactions will be sent for execution.
Clause 19.9 in Client Agreement, p.41
Read from the broker's site on Open the reference

Buried at section 420 of 555 in the Client Agreement, 76% of the way through.

Our readingTranslating a restriction notice into Persian while leaving the excluded country's own name in Latin script is not a drafting accident anyone benefits from except the seller. A Persian reader scanning a Persian sentence sees their country named in an alphabet the rest of the sentence does not use.

  • Worse together with Exhibit 21The Persian page names Iran in the exclusion and the Spanish page drops it entirely, so the same notice tells two audiences two different things.
02

A dedicated page tells you your funds are automatically covered up to $1M and promises 100% negative balance protection. No document CapitalXtend publishes contains an insurance clause, a policy number or an insurer's name. The only compensation the paperwork describes is the Financial Commission fund, capped at 20,000 euros per case.

In plain words

Negative balance protection is a limit that stops you owing more than you put in. Without it, one fast market move can leave you owing the broker money on top of your deposit.

Why this matters

Clause 12.7 says that if a firm holding your money fails, CapitalXtend has only an unsecured claim and accepts no responsibility for your losses. That is the opposite of insurance. Clause 10.9.7 lets CapitalXtend refuse to clear a negative balance, so the 100% promise has an exception written into the contract.

Exhibit 2CriticalHarder than usual$1000000

In the event of the insolvency or any other analogous proceedings in relation to that third party, the Company may only have an unsecured claim against the third party on behalf of the Client
Clause 12.7 in Client Agreement, p.33
Read from the broker's site on Open the reference
Our own capture of capitalxtend.com, taken on Sep 15, 2026The claim, on Headline statistic on the $1M Client Fund Insurance pageVisit this page on the broker's siteDownload the full size image file

Buried at section 345 of 555 in the Client Agreement, 62% of the way through.

What it costsThe advertised cover is $1M. The only compensation scheme the documents actually describe pays up to 20,000 euros, and only for one ruling the Financial Commission has already made in your favour.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must hold retail client money in segregated accounts and belong to a named statutory compensation scheme, and must not describe a service as insured without identifying the cover. This contract names no insurer and disclaims responsibility for the solvency of any institution holding your money.

CapitalXtend is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

03

Clause 10.9.2 lets CapitalXtend cancel your open positions even where you are in profit, and in the very next line keep the positions where you are in loss. Clause 10.9.4 then makes every profitable trade you ever made null and void unless you prove no breach happened.

Why this matters

You carry the burden of proof, and the contract never says what evidence would satisfy CapitalXtend or how long you get. Clause 10.9.5 lets it do this whatever the damage to your other positions, and even where the cancellation itself causes you a loss.

Exhibit 3CriticalHarder than usual

enforce the Open Position or Trade against the Client if it is an Open Position or Trade under which the Client had made losses.
Clause 10.9.2.b in Client Agreement, p.25
Read from the broker's site on Open the reference

Where it sits: section 272 of 555 in the Client Agreement, 49% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must treat clients fairly and cannot select which executed trades to honour after the outcome is known. This contract reserves the profitable side for cancellation and the loss making side for enforcement, in the same clause.

CapitalXtend is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

  • Worse together with Exhibit 12Your trading history is compressed to one line after a month and CapitalXtend's own records are conclusive, so the evidence clause 10.9.4 demands from you is evidence you no longer hold.
04

Clause 13.10 promises your withdrawal inside three business days, but only once CapitalXtend agrees every condition in clause 13.9 is met. Clause 10.9.14 then lets it restrict, delay, reject, reverse or cancel a withdrawal whenever it suspects what it calls abusive conduct.

Why this matters

Reverse is the word that matters here. Money already sent to you can be pulled back, and no clause puts a deadline on the review that justifies it. Clause 13.13 lets CapitalXtend decline an internal transfer without giving you any reason at all.

Exhibit 4CriticalHarder than usual3 working days

The Company reserves the right to restrict, delay, reject, reverse, or cancel internal transfers, transfers between trading accounts, transfers from trading accounts to wallets, withdrawals or other movement of Client funds where Open Positions exist
Clause 10.9.14 in Client Agreement, p.28
Read from the broker's site on Open the reference

Where it sits: section 296 of 555 in the Client Agreement, 53% of the way through.

Set against a regulated standard: FCA (UK), ASIC (Australia)

Firms licensed by the FCA or ASIC must pay a verified client's money out promptly and must give reasons when they refuse. This contract lets a withdrawal be reversed after payment and lets an internal transfer be declined with no reasoning given.

CapitalXtend is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

  • Only applies after Exhibit 5The abusive conduct that unlocks the withdrawal freeze is the same conduct clause 10.9.13 says can be inferred from a shared device or a shared IP address.
05

Clause 10.9.13 lets CapitalXtend treat separate accounts as one where they share a device, an IP address, a payment method or a funding source. Once it does, any profit, rebate, credit or protection on those accounts can be cancelled, reversed or withdrawn.

Why this matters

Two people trading from one home connection, or funded by one family card, meet this test without doing anything wrong. Clause 15.4 then lets CapitalXtend combine the balances of all your accounts, and clause 10.9.10 lets it take money from your wallet to cover a negative balance.

Exhibit 5CriticalRarely seen

IP addresses, payment methods, funding sources, or any other linked identifiers, the Company reserves the right to treat such accounts as related for the purposes of risk management, abuse prevention, enforcement of this Agreement, and recovery of any amounts owed to the Company.
Clause 10.9.13 in Client Agreement, p.27
Read from the broker's site on Open the reference

Where it sits: section 291 of 555 in the Client Agreement, 52% of the way through.

Our readingTreating accounts as linked on an IP address or a shared device imports a fraud detection signal into a liability rule. A shared internet connection is a fact about a household, not evidence of coordinated trading, yet here it can carry another person's loss onto your balance.

  • Worse together with Exhibit 3Being labelled a related account is the trigger, and voiding every profitable trade is the consequence, so a shared connection can reach profits you earned alone.

Clause 10.9 lets CapitalXtend keep your losses and cancel your gains

Clause 10.9.2 of the CapitalXtend Client Agreement lets the firm void open positions where you are in profit and enforce the ones where you are in loss. Clause 10.9.4 makes every profitable trade null and void unless you prove no breach occurred, with no deadline stated and no test for the evidence. Clause 10.9.6 lets CapitalXtend alone decide what counts as scalping after the trade has closed.

Profit voiding1 clause flagged

Clause 10.9.6 gives CapitalXtend sole discretion to decide which strategies count as scalping or high frequency trading. Trades it judges that way can be delayed, cancelled, or stripped of their profit. Clause 10.9.8 extends this to any method it finds abusive that the contract never defined.

Why this matters

There is no speed, no holding time and no order count anywhere in the contract that tells you which side of the line you are on. You can only find out after the trade, when the profit is removed. On a swap free account, clause 10.6.4 also lets CapitalXtend charge you a penalty on top.

Exhibit 6CriticalHarder than usual

The Company has sole discretion and right to define scalping or HFT (High Frequency Trading) strategies
Clause 10.9.6 in Client Agreement, p.26
Read from the broker's site on Open the reference

Where it sits: section 280 of 555 in the Client Agreement, 50% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must set out the trading restrictions that apply to a retail client in terms the client can check before trading. This contract leaves the definition to be settled by CapitalXtend after the trade has closed.

CapitalXtend is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

  • Same clause as Exhibit 3Both sit in clause 10.9, so the same market abuse section decides what you did wrong and what happens to the money.

The site sells in five languages and excludes the readers of one

CapitalXtend runs a complete Persian website while its own notice says the information is not for residents of Iran, and in the Persian version of that notice the word Iran is left in English letters. The Spanish pages list six restricted countries where the English text on the same page lists nine. A separate page promises $1M of fund insurance and 100% negative balance protection that appear in no contract CapitalXtend publishes.

Language arbitrage2 clauses flagged

The about page advertises 350+ trading instruments. The Contract Specifications page, the one clause 17.1 makes your source for charges, lists 7. All seven are major currency pairs.

Why this matters

For the metals, indices, shares and crypto CapitalXtend sells, you get no published contract size, no swap rate and no trading hours. The contract's own glossary entry for Financial Instruments breaks off before naming the document that defines them.

Exhibit 20WarningHarder than usual7

Contract Specifications
Quoted in Contract Specifications
Read from the broker's site on Open the reference

Every Spanish legal page carries the restricted regions notice twice, once in Spanish and once in English. The Spanish version lists six countries. The English version, on the same page, lists nine, adding Iran, Russia and Myanmar.

Why this matters

A Spanish reader is told the restriction does not cover their country when the English text on the same page says it does. Clause 4.3 then says the translation binds CapitalXtend to nothing, so the shorter list protects no one but CapitalXtend.

Exhibit 21WarningRarely seen

Regiones restringidas: La información contenida en este sitio no está destinada a ser proporcionada a los residentes de los EE.UU., Canadá, Haití, Surinam, Corea del Norte, Puerto Rico
Quoted in Política de reembolsos y retiros
Read from the broker's site on Open the reference
Our own capture of capitalxtend.com, taken on Sep 15, 2026The claim, on Spanish restricted regions notice in the page footerVisit this page on the broker's siteDownload the full size image file
Our own capture of capitalxtend.com, taken on Sep 15, 2026What the contract says, clause DisclaimerVisit this page on the broker's siteDownload the full size image file

Buried at section 50 of 58 in the Política de reembolsos y retiros, 86% of the way through.

Our readingPublishing two country lists of different lengths inside a single page is not a translation lapse a reader can detect, because the two versions never appear side by side in the same language.

The page the contract names as its fee list carries no spread and no commission

Clause 17.1 of the CapitalXtend Client Agreement tells you to find spreads, commissions and swaps on the Contract Specifications page, and that page publishes 7 instruments with no spread column and no commission column. The Refund and Withdrawal Policy says there are no internal withdrawal fees while the payments page charges $2.50 per card withdrawal. Clause 17.6 lets charges change with no warning, and clause 14.2 lets CapitalXtend pick the exchange rate and bill you the conversion costs.

Cost disclosure3 clauses flagged

Clause 17.1 tells you to read the Contract Specifications page for spreads, commissions and swaps. That page carries no spread column and no commission column. It publishes swap values for 7 currency pairs and nothing else.

Why this matters

The spread is the main cost of every trade you place, and CapitalXtend never publishes it. Clause 17.6 then lets charges change with no warning to you, and says posting the change on the website counts as telling you.

Exhibit 7WarningHarder than usual7

The Client must ensure that that all applicable charges such as Spread(s), Commissions and Swap(s) are well considered and understood. All relevant charges, fees and costs shall be available in the Contract Specifications section, on the Company's Website.
Clause 17.1 in Client Agreement, p.37
Read from the broker's site on Open the reference

Buried at section 390 of 555 in the Client Agreement, 70% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must disclose costs and charges to a retail client before that client trades, in a form the client can see. This contract sends you to a page that lists no spread and no commission for any instrument.

CapitalXtend is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

The Refund and Withdrawal Policy says CapitalXtend charges no internal withdrawal fees. Its own payments page charges $2.50 to withdraw to Visa or Mastercard. For crypto, the fee box does not carry a number at all: it reads "Fee".

Why this matters

Crypto is the instant method and the one many clients rely on, and its price is the word Fee. Clause 13.4 also makes you pay every payment and transfer charge, and lets CapitalXtend take it straight out of your account.

Exhibit 8WarningHarder than usual$2.5

CapitalXtend does not charge internal withdrawal fees, but external banking, or payment processor fees may apply.
Clause 1.4 in Refund and Withdrawal Policy
Read from the broker's site on Open the reference
Our own capture of capitalxtend.com, taken on Sep 15, 2026The claim, on Section 1.4, Fees, of the Refund and Withdrawal PolicyVisit this page on the broker's siteDownload the full size image file
Our own capture of capitalxtend.com, taken on Sep 15, 2026What the contract says, clause Withdrawal Method, Local TransferVisit this page on the broker's siteDownload the full size image file

What it costsTen card withdrawals of $100 each cost you $25 in fees. The policy page describing those withdrawals says there are none.

Deposit in a currency other than your account currency and clause 14.1 lets CapitalXtend convert it without telling you first. Clause 14.2 lets it choose the rate itself and then charge you the costs of the conversion on top.

Why this matters

You pay twice, once in the gap between CapitalXtend's rate and the market rate, and once in the fees it adds. Clause 14.3 puts all the currency risk on you, and the contract never publishes the margin it applies.

Exhibit 9WarningStandard wording

the Company is entitled, without prior notice to the Client, to implement any currency conversions are
Clause 14.1 in Client Agreement, p.36
Read from the broker's site on Open the reference

Buried at section 377 of 555 in the Client Agreement, 68% of the way through.

Three business days, once CapitalXtend agrees the conditions are met

Clause 13.10 gives CapitalXtend three business days to pay you, but only after clause 13.9's conditions are satisfied to its own satisfaction. Clause 10.9.14 lets it restrict, delay, reject, reverse or cancel a withdrawal on suspicion of abusive conduct, with no outer limit on the review. Clause 13.13 lets it decline an internal transfer without any reasoning, and clause 13.3 makes you leave by the route you arrived on.

Exit conditions1 clause flagged

Clause 13.3 makes you withdraw through the same method you used to deposit, unless CapitalXtend chooses otherwise. Fund the account with more than one method and the money must come out split across all of them in proportion.

Why this matters

If the card you deposited with expires, is cancelled or stops working in your country, the exit it controls closes with it. Clause 13.2 also refuses any payment to a third party, so nobody else can receive the money on your behalf.

Exhibit 22WarningStandard wording

Unless the Company discretionary approves, the Client shall use the same to withdraw, as chose to fund their Trading Account.
Clause 13.3 in Client Agreement, p.34
Read from the broker's site on Open the reference

Buried at section 366 of 555 in the Client Agreement, 66% of the way through.

Three live promotions and no promotion terms anywhere on the site

CapitalXtend advertises a 50% deposit bonus worth up to $500, a cashback reward and a 3% return on equity, and links none of them to their conditions. The return on equity page asks you to reply that you accept terms it will email you. Clause 10.8.5 then lets CapitalXtend cancel every reward, order and profit you made during the campaign period if it suspects misuse.

Unpublished terms1 clause flagged

CapitalXtend advertises a 50% deposit bonus worth up to $500, a cashback reward and a 3% return on equity. None of the three links to its terms. The return on equity page asks you to reply "T&Cs Accepted" to conditions it sends by email.

Why this matters

Clause 10.8.5 lets CapitalXtend cancel every reward, order and profit you made during the campaign period if it suspects you misused the offer. You are agreeing to rules you cannot read until after you ask for them, and breaking them costs you profits the bonus never touched.

Exhibit 11WarningHarder than usual$500

If the Company suspects that the Client misuses or is attempting to misuses the campaign reward or breaches any term of this Agreement or the Terms and Conditions of the campaign, the Company shall remove the Client from the campaign and cancel all rewards
Clause 10.8.5 in Client Agreement, p.25
Read from the broker's site on Open the reference

Where it sits: section 262 of 555 in the Client Agreement, 47% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus), ESMA (EU)

Firms licensed by the FCA or CySEC must publish the full conditions of a promotion alongside the promotion itself, and ESMA restricts offering bonuses to retail CFD clients at all. Here the conditions arrive by email after you express interest.

CapitalXtend is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

A shared connection can make you answerable for someone else's account

Clause 10.9.13 lets CapitalXtend treat accounts as related where they share a device, an IP address or a payment method, and cancel any profit or protection on them. Clause 15.4 lets it combine the balances of all your accounts to settle what it says you owe. Clause 25.1 lets it change these terms at any time, and clause 23.5 treats a website post as delivered to you one hour later.

Linked accounts2 clauses flagged

Clause 25.1 lets CapitalXtend change the agreement at any time and puts the duty on you to stay informed by checking its website. Clause 23.5 treats anything posted there as received by you one hour later.

Why this matters

You are bound by wording you never saw, an hour after it appears on a page you had no reason to open. Clause 24.2 also lets CapitalXtend suspend your account with or without written notice.

Exhibit 16WarningHarder than usual

The latest version of the Agreement shall always be available on the Website and the Client has the responsibility to remain informed with amendments at all times.
Clause 25.1 in Client Agreement, p.48
Read from the broker's site on Open the reference

Buried at section 503 of 555 in the Client Agreement, 91% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must give a retail client advance personal notice of a change that affects them, usually in writing and with time to object. This contract treats a website post as delivered to you after one hour.

CapitalXtend is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Clause 10.5.6 lets CapitalXtend reduce your leverage once your equity goes above $20,000, with one hour of notice by email. In urgent cases it can act with no notice at all. The public Leverage and Margin page never mentions this.

Why this matters

Less leverage means more margin needed for the positions you already hold, so a successful run can force you to add money or close trades. Clause 10.5.3 recalculates the margin on every open position when the change lands.

Exhibit 17WarningHarder than usual$20000

If a client's equity exceeds USD twenty thousand the Company may reduce the client's leverage
Clause 10.5.6 in Client Agreement, p.22
Read from the broker's site on Open the reference

Where it sits: section 232 of 555 in the Client Agreement, 42% of the way through.

CapitalXtend's records are conclusive and your complaint closes on your silence

Clause 23.6 makes CapitalXtend's own records conclusive evidence of what you instructed, without your consent, while clause 10.1.12 lets it compress your trading history older than one month into a single line. Clause 21.6 lets it dismiss a complaint it judges rude or inaccurately expressed, and clause 21.7 closes the file if you do not object within an undefined reasonable timeframe. The refund policy gives you 14 calendar days from the deposit and still names the broker as [Broker Name].

Evidence and deadlines4 clauses flagged

Clause 23.6 lets CapitalXtend use its own recordings and records as conclusive evidence of what you instructed, without your consent. Clause 10.1.12 lets it compress your trading history older than one month into a single summarised line, with no notice to you.

Why this matters

Clause 10.9.4 asks you for conclusive evidence that you did nothing wrong. The record you would need is the one clause 10.1.12 lets CapitalXtend flatten after a month, while its own version is the one treated as conclusive.

Exhibit 12WarningRarely seen

The Company reserves the right to use such records as conclusive evidence of the Orders/instructions/requests or conversations by and with the Client or to comply with regulatory obligations, without the Client's consent.
Clause 23.6 in Client Agreement, p.46
Read from the broker's site on Open the reference

Buried at section 482 of 555 in the Client Agreement, 87% of the way through.

Our readingDeclaring the firm's own records conclusive is common. Reserving the right to compress the client's side of that record into one line after a month is not, because it removes the only material a client could bring to a dispute.

Clause 21.6 lets CapitalXtend dismiss a complaint it judges rude, offensive or not accurately expressed. Clause 21.7 treats a complaint as closed when you fail to say the answer was unsatisfactory within what it calls a reasonable timeframe.

Why this matters

Nowhere does the contract say how many days reasonable means, so you cannot tell when your complaint dies. Clause 21.8 says CapitalXtend may notify you that it closed the matter, which means it may also not.

Exhibit 13WarningRarely seen

Where a query or complaint does not comply with the provision of this Agreement, or it is not expressed accurately and/or it comprises obscene/rude words and/or includes offensive language and/or threats towards the Company or its representatives
Clause 21.6 in Client Agreement, p.43
Read from the broker's site on Open the reference

Buried at section 457 of 555 in the Client Agreement, 82% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must acknowledge a complaint within a set number of days and give a final response inside a published deadline, with a route to an independent ombudsman. This contract sets no deadline on either side and lets the firm close the file itself.

CapitalXtend is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Our readingAn undefined deadline that closes a complaint through the client's silence is an ordinary barrier. Allowing dismissal on the tone of the complaint is not, because it lets the firm judge the manner of a grievance rather than its substance.

The Refund and Withdrawal Policy still carries the template placeholder it was drafted from: it governs requests submitted by clients of [Broker Name]. It gives you 14 calendar days from the deposit to ask for a refund.

Why this matters

The clock runs from the deposit date, not from the day you noticed the problem. A decision can then take another 10 business days, and the document binding you does not name the company you are dealing with.

Exhibit 14NoticeHarder than usual14 days

This Refund and Withdrawal Policy governs all requests for withdrawals and refunds submitted by clients of [Broker Name] (“we,” “us,” “our”).
Quoted in Refund and Withdrawal Policy
Read from the broker's site on Open the reference

Where it sits: section 30 of 58 in the Refund and Withdrawal Policy, 52% of the way through.

Clause 26.5 tells you to follow the complaints procedure in Clause 20, but Clause 20 is Liability and Indemnity and complaints are Clause 21. Clause 3.3 sends you to Clause 24 for termination, which is Miscellaneous, and clause 5.2.j refers to a part 4.1 that does not exist in that list.

In plain words

Indemnities are money it says you owe it.

Why this matters

Following the contract's own directions takes you to the wrong clause at the moment you are trying to complain. The glossary does the same thing, defining a Force Majeure Event by reference to Clause 17, which is Cost and Charges.

Exhibit 25NoticeHarder than usual

Should the Client want to submit any complaints to the Company, they must follow the procedure and terms mentioned in Clause 20 of this agreement.
Clause 26.5 in Client Agreement, p.49
Read from the broker's site on Open the reference

Buried at section 513 of 555 in the Client Agreement, 92% of the way through.

Five languages sell the account, one language binds it

CapitalXtend markets in English, Persian, Korean, Turkish and Spanish, and clause 4.1 makes English the only official language. Clause 4.3 says translations are for convenience, bind CapitalXtend to nothing, and carry no liability for any inaccuracy or omission. Clause 26.2 settles every dispute in the courts of St. Vincent and the Grenadines.

Binding language1 clause flagged

CapitalXtend sells in English, Persian, Korean, Turkish and Spanish, 5 languages in its own menu. Clause 4.1 makes English the only official language, and clause 4.3 says translations are for convenience and bind CapitalXtend to nothing.

Why this matters

If the Persian or Spanish page told you something the English contract does not, clause 4.3 says CapitalXtend accepts no responsibility for it. Any dispute goes to the courts of St. Vincent and the Grenadines under clause 26.2.

Exhibit 15WarningHarder than usual5

Any translation provided in a language other than English is supplied for convenience and informational purposes only. Such translations shall not be legally binding on the Company
Clause 4.3 in Client Agreement, p.11
Read from the broker's site on Open the reference

Where it sits: section 118 of 555 in the Client Agreement, near the start.

An employee's opinion is enough to suspend the account

The CapitalXtend AML Policy lets the firm suspend a customer's activity on the opinion of its employees, then block the account or end the relationship at its discretion. No test, no review and no time limit are attached. Clause 6.8 adds that an expired document lets CapitalXtend suspend your services until you replace it.

Account freezes1 clause flagged

The AML Policy lets CapitalXtend suspend your activity on what it describes as the opinion of its employees. It can then block the account temporarily or end the relationship, at its discretion.

Why this matters

An opinion is not a finding, and the policy sets no test, no review and no time limit on the block. Clause 6.8 adds that letting a document expire lets CapitalXtend suspend your services until you replace it.

Exhibit 18WarningHarder than usual

The Company reserves the right to suspend any Customer's operation, which can be regarded as illegal or may be related to Money Laundering in the opinion of its employees.
Clause 3 in AML Policy, p.2
Downloaded from the broker's site on Open the reference

Where it sits: section 20 of 48 in the AML Policy, 42% of the way through.

On some accounts CapitalXtend is the venue and the counterparty

Clause 10.1.1 of the CapitalXtend Client Agreement says the firm executes orders as counterparty on some account types and is itself the execution venue. Clause 16.7 lets it deal for you in any manner it considers appropriate despite that conflict and without telling you first. Clause 10.3.2 lets it set the quotes itself whenever the underlying market is closed.

In plain words

On a principal basis, as your counterparty, means the broker takes the other side of your trade itself. Your loss is then the firm’s gain, so it has an interest in how your trade ends.

Who is opposite you1 clause flagged

Clause 10.1.1 says that on some account types CapitalXtend executes your orders as the counterparty and is itself the execution venue. Clause 16.7 lets it deal for you in any way it considers appropriate despite that conflict, without asking you first.

Why this matters

When CapitalXtend is on the other side, your loss is its gain on that trade. Clause 10.3.2 also lets it set the quotes itself whenever the underlying market is closed.

Exhibit 19WarningStandard wording

the Company shall be executing Orders as a counterparty
Clause 10.1.1 in Client Agreement, p.17
Read from the broker's site on Open the reference

Buried at section 387 of 555 in the Client Agreement, 70% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must disclose whether they deal on their own account against a client and manage the conflict, and the website of a firm doing so is expected to say it. This contract discloses it in clause 10.1.1 while the marketing pages do not mention it.

CapitalXtend is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Ninety quiet days can hand your balance to a charity CapitalXtend picks

Clause 12.13 lets CapitalXtend take a balance of $1 or less after 90 calendar days without trading and use it for charity at its absolute discretion. The account is treated as dormant at 90 days without a trade, or six months without a transaction. After five years with no movement and no contact, clause 12.12 lets your money leave the segregated account.

In plain words

Dormancy means an account left unused.

Dormancy1 clause flagged

If your balance is $1 or less and you have not traded for 90 calendar days, clause 12.13 lets CapitalXtend take what is left and give it to charity. It picks the charity, and the clause says it may do this at its absolute discretion.

Why this matters

Nothing in the clause requires CapitalXtend to email you first or to offer the money back. If the account sits untouched for five years and it cannot reach you, clause 12.12 lets your money leave the segregated account altogether.

Exhibit 10WarningRarely seen90 days

In the event that the Client's Trading Account Balance is up to 1 USD/EUR/GBP and the Client has not shown any Trading activity for more than 90 calendar days, the Company has the right to deduct this remaining
Clause 12.13 in Client Agreement, p.33
Read from the broker's site on Open the reference

Buried at section 348 of 555 in the Client Agreement, 63% of the way through.

Our readingDormancy fees are ordinary. Transferring a client's remaining balance to a charity the firm chooses is not, because the money leaves the client's reach entirely rather than being consumed by a disclosed fee.

What happens, and when

The stages this clause runs through, taken from the broker's own document
TriggerWhat the broker may then doClause
Day 90With no trading in that time, CapitalXtend treats your account as dormant.2.1
Day 90, balance $1 or lessCapitalXtend can take the remaining balance and use it for charity.12.13
After 6 monthsWith no transactions carried out on your instructions, the account is dormant on the second test too.2.1
After 5 yearsIf the balance has not moved and CapitalXtend cannot trace you, it can release your money from the segregated account.12.12

The advertised licence and your counterparty are different companies

Every CapitalXtend page advertises FSC Mauritius licence GB23201599, while clause 1.1 makes your contract one with CAPITALXTEND LIMITED under the law of St. Vincent and the Grenadines. Clause 1.2 gives that company the number 365LLC2020 and the footer of the same agreement gives 395LLC2020. The whole risk disclosure runs to three short sections and never states what share of client accounts lose money.

Who you sign with2 clauses flagged

Every page advertises an FSC Mauritius licence, GB23201599. Clause 1.1 makes your contract one with CAPITALXTEND LIMITED, and clause 26.1 puts it under the law of St. Vincent and the Grenadines. Clause 21.9 sends your complaint to the St. Vincent regulator.

Why this matters

The licence in the advertising belongs to a different company from the one you sign with. Clause 1.2 also gives your counterparty the number 365LLC2020 while the footer of every page of the same agreement gives 395LLC2020.

Exhibit 23NoticeHarder than usual

CXDT Global LTD (Cyprus), with registration number HE448937, registered office at Aiolou & Panagioti Diomidous 9 Katholiki, 3020 Limassol, Cyprus, is the payment agent processing on behalf of CapitalXtend
Clause 1.2 in Client Agreement, p.1
Read from the broker's site on Open the reference

Where it sits: section 12 of 555 in the Client Agreement, near the start.

CapitalXtend's whole risk disclosure covers deposits and withdrawals, technical risks and force majeure. Its first section is headed Deposits and Withdrawals but talks about leverage. Every point in it explains something CapitalXtend is not responsible for.

Why this matters

A document this short cannot tell you what CFD trading does to most retail accounts. It never gives a loss rate, never explains margin close out, and never states what happens if your position gaps past your stop.

Exhibit 24NoticeHarder than usual

The Company is not responsible for the client losses sustained because of an incorrect trading strategy choice or his/her disregard of the rules of capital management.
Clause 1.2 in Divulgación de Riesgos
Read from the broker's site on Open the reference

Where it sits: section 10 of 26 in the Divulgación de Riesgos, 38% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus), ESMA (EU)

Firms licensed by the FCA or CySEC must show retail clients a standing risk warning with the percentage of their own client accounts that lose money on CFDs. This disclosure gives no figure of any kind.

CapitalXtend is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Where the marketing and the contract disagree

A promise made in public, set against the clause that governs it

01

CapitalXtend sells in Persian to readers who must then promise that their nationality places no restriction on their trading.

Said in public, in Persian

یک کارگزاری بین المللی برای معامله‌گران حرفه ای

Word for word in English: An international brokerage for professional traders

Persian homepage hero headline

In the contract · clause 19.9

That there are no restrictions, arising from their nationality or religion, on the markets or financial instruments in which any Transactions will be sent for execution.

02

The Persian page excludes Iran in a Persian sentence that leaves the word Iran in Latin script, while the contract makes a false nationality warranty grounds for immediate termination.

Said in public, in Persian

مناطق ممنوعه: اطلاعات این محتوا برای ارائه به و یا استفاده توسط ساکنان ایالات متحده آمریکا، کانادا،Iran، Russia Myanmar، هائیتی، سورینام، کره شمالی، پورتوریکو در نظر گرفته نشده است

Word for word in English: Restricted regions: The information in this content is not intended to be provided to or used by residents of the United States of America, Canada, Iran, Russia Myanmar, Haiti, Suriname, North Korea, Puerto Rico

Restricted regions notice in the footer of the Persian homepage

In the contract · clause 19.1

Warranty by the Client assures the Company that any statement below is true. If proven false, the

03

The insurance page promises automatic cover up to $1M while the contract accepts no responsibility for losses if a firm holding your money fails.

Said in public, in English

Your funds are automatically covered up to $1M.

Step 03 of the $1M Client Fund Insurance page

In the contract · clause 12.7

The Company does not accept any liability or responsibility for any resulting losses.

04

The marketing promises 100% negative balance protection while the contract lets CapitalXtend take the negative balance out of your wallet.

Said in public, in English

100% Negative Balance Protection

Headline statistic on the $1M Client Fund Insurance page

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of capitalxtend.com

In the contract · clause 10.9.10

The Company reserves the right to transfer funds from the Client's wallet to cover any negative balance on the Client's trading account

05

The policy says there are no internal withdrawal fees while the payments page charges $2.50 on card withdrawals and leaves the crypto fee unstated.

Said in public, in English

CapitalXtend does not charge internal withdrawal fees, but external banking, or payment processor fees may apply.

Section 1.4, Fees, of the Refund and Withdrawal Policy

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of capitalxtend.com

In the contract · clause Withdrawal Method, Local Transfer

Charges might apply per region

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of capitalxtend.com

06

CapitalXtend advertises more than 350 instruments and publishes specifications for seven.

Said in public, in English

350+

Trading Instruments statistic on the About Us page

In the contract · clause Instruments table

Showing 1-7 of 7 instruments

07

The Spanish notice names six restricted countries and the English notice on the same page names nine.

Said in public, in Spanish

Regiones restringidas: La información contenida en este sitio no está destinada a ser proporcionada a los residentes de los EE.UU., Canadá, Haití, Surinam, Corea del Norte, Puerto Rico

Word for word in English: Restricted regions: The information contained on this site is not intended to be provided to residents of the USA, Canada, Haiti, Suriname, North Korea, Puerto Rico

Spanish restricted regions notice in the page footer

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of capitalxtend.com

In the contract · clause Disclaimer

Disclaimer : The information in this content is not intended to be provided to residents of the USA, Iran, Russia, Myanmar, Canada, Haiti, Suriname, North Korea, Puerto Rico

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of capitalxtend.com

The documents this reading is based on

12 files, all published by CapitalXtend. Each shows when we read it and a fingerprint of its wording.

WIKILIX keeps the copy of each file it read, and does not republish it: what is published is the fingerprint of its wording. Download the file yourself and hash its text, lowercased with runs of whitespace collapsed, and a matching fingerprint means the wording quoted above is still the wording CapitalXtend publishes.

How this reading was done

Every clause above was read out of a document CapitalXtend publishes itself

This reading was published on . It is the newest of 2 readings we keep of these documents. See every reading.

Documents
11 of 12downloaded from the broker's site, and 11 read in full
Pages opened
54pages walked to find those documents, footer links included
Marketing pages
11public pages set against what the contract says
Languages
EN vs ES vs FAthe language it advertises in, against the language it contracts in
Position measured
23clauses whose position was counted: which numbered section of the document holds them, out of how many

Who the contract is with

CAPITALXTEND LIMITED

Clause 1.1 makes your agreement one between CAPITALXTEND LIMITED and you, and clause 26.1 puts it under the law of St. Vincent and the Grenadines. Clause 1.2 gives that company the number 365LLC2020, while the footer of every page of the same agreement gives 395LLC2020. The FSC Mauritius licence the website advertises, GB23201599, belongs to CapitalXtend (Mauritius) LLC, which clause 1.2 mentions only as the firm a Cyprus payment agent collects money for. Clause 21.9 sends your complaint to the regulator of St. Vincent and the Grenadines, not to Mauritius.

Quotations are copied verbatim from the documents named above, with the clause number and the page each one came from. Where a clause is quoted in another language, the original is shown first and the English is a translation.

The plain-language parts, what a clause means for a client, how ordinary it is, and how it reads against a regulated standard, are WIKILIX's analysis and are labelled as such on every card. This is a reading of public documents, not legal advice and not an allegation of wrongdoing.

Every time we have read this contract

We keep 2 readings of CapitalXtend’s documents, newest first. Each one shows what we said at the time.

2 readings

What changed since Sep 12, 2026

The counts below are about our own list of clauses. A clause can join it because the broker added it, or because this reading found something the last one missed.

New on our list
7 clauses
Off our list
2 clauses
We rate critical
6 now, 6 then
Our risk score
8 out of 10, unchanged

The wording of every document is the same as at the previous review three days ago; the files were only republished. All twenty clauses flagged before are still in force, unchanged. We add six we had not told you about: the currency conversion charge at clauses 14.1 and 14.2, the Spanish restricted regions list that drops Iran, Russia and Myanmar, the gap between 350+ advertised instruments and the 7 published, the same method withdrawal rule at clause 13.3, the crypto withdrawal fee printed as the word "Fee", and a cluster of clause cross references that point at the wrong clauses. The risk score stays at 8.0 because the contract did not move.

The counts above are the totals each reading published. They show that a total moved. They do not yet say which single clause was added or dropped.

  1. CurrentRisk 8/1025 clauses6 critical
  2. Risk 8/1020 clauses6 criticalReplaced

We keep every past reading so you can check what we said before, and when we said it. Those pages are archived snapshots of an older contract, so search engines are asked not to index them.

In fairness, and what we could not check

A reader who knows the edges of the work can trust the middle of it

Three things here are better than most of the market. Clause 10.11.4 says that none of the inactivity limits will stop you withdrawing your money. Clause 10.2.4 gives you three business days of written notice before margin requirements change, where most brokers give none. The withdrawal minimum is $10, which is low, and the refund policy sets a one business day target for CapitalXtend's own side of the transfer. The contract specifications page also publishes real swap values per instrument rather than sending you to a login.

The AML policy text stops in the middle of section 7, at the words "the Company shall keep records of:", so the list that follows it is missing. No earlier copy of any of these documents exists, so the review rests on the versions published today. CapitalXtend does not publish terms for its three live promotions: the return on equity page says its conditions are emailed to you after you ask. Deposit and withdrawal charges are shown only in the client Personal Area, which needs an account, so they are not covered. The instrument table and the leverage table appear only on CapitalXtend's own pages, and both are quoted from there.

How to check any of this yourself

Every quote above links to the CapitalXtend file it came from. This is what to do with it.

Open the three stepsFind the words in the source, work out the fingerprint, and read what a difference does and does not prove.

Open the source and search for the words

Every quote has a link under it. Open the file, or the web page, and search it for the words we quote. The clause number next to the quote tells you where to look.

If the words are not there any more, the source may have changed after we read it. That is worth knowing too. We keep the date we read it, and a code worked out from its wording, so the quote stays checkable.

What a fingerprint is

A fingerprint is a code worked out from what a source says. Change one word and the code changes completely. We keep two codes for every file we read, and the panel on each source shows both.

The first is the code of the exact file we downloaded. The second is the code of its wording alone, with capital letters lowered and runs of spaces collapsed. When the same words are saved as a new file, the first code changes and the second one stays the same.

Only the first code can be worked out on your own computer. Save the file, then run one of these, putting the name of the file you saved where the example is. The panel on each source prints the command with that source's real file name already in it.

macOS or Linux:
  shasum -a 256 the-file-you-saved.pdf

Windows:
  certutil -hashfile the-file-you-saved.pdf SHA256

The two codes are different from each other, and they are not meant to match. Comparing one against the other proves nothing.

What a difference means, and what it does not

A different file code on its own proves nothing. A PDF saved again with a new date inside it is a new file saying exactly the same thing.

A different wording code means the words themselves changed. That is the one that matters, and it is why we keep it.

Even then, a change is not proof of bad faith. Companies update their documents. What this report says is what the document said on the day we read it, and every quote carries that date.

A source that is a web page and not a file has no file to save, so only the code of its wording is shown.

How this report is made

Every clause quoted above comes from a document CapitalXtend publishes on its own website, downloaded and hashed on the date shown, with the clause number and page recorded so any reader can check it. We do not allege anything the documents do not say, and we do not judge CapitalXtend on anything other than its own published terms and its own public marketing. Where a clause has a qualifier that softens it, the report says so. Last read Sep 15, 2026.

If you represent CapitalXtend and a clause has changed, been withdrawn, or is being read out of context, tell us and we will re-read the documents and update this page. Corrections from the broker are welcome and are published with the reading they change. Contact us.

This is a reading of a contract, not legal advice and not a ruling on CapitalXtend. Whether its licence is real and current is a separate check on the broker profile.

What traders say about CapitalXtend

Comments on CapitalXtend are posted on its profile

Nobody has commented on CapitalXtend yet. If you have traded with them, your experience helps the next reader decide.

Write the first comment
Back to the CapitalXtend profile