Risk scorecard
Each area is scored 0 (clean) to 10 (worst). Higher means more risk.
Regulation
10/10 · CriticalNo licence on any register while taking client deposits for leveraged trading, plus a Hong Kong SFC alert-list entry naming the exact website and absence from Dubai's VARA register.
Identity & transparency
8/10 · CriticalThe terms name no company, number, address or governing law, and the operator's own publications give three different home countries; credit for not impersonating anyone and for a real named entity on its app listing.
Withdrawals & conduct
8/10 · CriticalFive fund-integrity reports across three platforms describe the identical sequence of withdrawal request, lost account access and silence, one with an amount and screenshot, and the operator never replies; tempered by credible reports of completed withdrawals.
Reputation
8/10 · CriticalTrustpilot 2.5 out of 5 with 57 percent one-star and a regulatory-attention notice, a scam-titled forum thread, the Android app delisted from Google Play, and an apparently managed five-star cluster elsewhere.
Website claims
7/10 · HighUser numbers that fell from 25 million to 15 million, unaudited claims of 5 billion under custody and 10 billion daily volume, and pre-IPO products priced on its own data; credit for claiming no licence it does not hold and for an age claim that checks out.
Operational history
4/10 · ModerateOldest domain registered August 2017 and still redirecting to the live site, main domain December 2020, but the operating company could not be dated so the figure is an upper bound, and the period includes a regulator warning and an app delisting.
Who they are
A quick desk file on the company behind the brand.
- Brand: CoinUnited.io
- Legal entity: CoinUnited Limited, shown as COINUNITED LTD on its Apple App Store listing. No entity is named anywhere on the website or in the terms of service.
- Registered: Not established. The About page says Dubai, UAE. The app store developer record gives Belize City. The contact address previously published was in Causeway Bay, Hong Kong.
- Website: coinunited.io, with coinunited.com redirecting to it
- Only licence: None. No licence or registration on any financial register, and the operator claims none.
- Offers: Crypto spot and perpetuals, 300 plus currency pairs, stocks, indices, commodities, staking at up to 45% APY, and pre-IPO contracts on private companies, at up to 2,000x leverage
- Not accepted: United States and its territories, Singapore, Hong Kong, China, Canada (Quebec and Ontario), Seychelles, Uzbekistan and sanctioned states
- Age claim: Advertises 2018 and carries a 2018 copyright line. Its oldest domain dates to August 2017, which is consistent with that claim.
Regulation
Who really oversees this broker, and what each licence is worth to you.
Proof of regulation on an official register: No
We could not confirm this broker on any genuine regulator’s register.
No licence claims on record.
Why we reached this verdict
How the evidence adds up.
The decisive evidence is a regulator's own record, not an opinion about the platform.
- A regulator names this exact website. On 25 July 2024 the Hong Kong SFC published a warning about an unlicensed virtual asset trading platform known as CoinUnited.io, identifying it as the operation at coinunited.io, and placed it on the Suspicious Virtual Asset Trading Platforms Alert List. The SFC states the platform has neither been licensed by it nor applied for a licence, and notes the operator had previously claimed a flagship store in Hong Kong and to be hiring there. The alert entry remains published.
- No licence exists anywhere. The platform advertises a Dubai headquarters, but it appears on neither VARA's list of licensed virtual asset service providers nor its in-principle approval list. The register answers correctly for other firms with similar names, so the absence is a real result rather than a gap in the data.
- Clients describe losing account access after asking for their money. Five accounts of the same failure appear across three unrelated platforms. A German trader documented three Litecoin withdrawals left in progress and then reported he could no longer log in and that his authenticator app began producing wrong codes, with 29 Litecoin at stake and a screenshot of the requests. A Japanese user wrote that on applying for a withdrawal he could no longer log into his account and received no communication. An Indian user described a withdrawal left pending and unapproved while his account logged him out and his tickets went unanswered. Another user reported a deposit followed by a withdrawal blocked behind a password step that would not complete. The mechanism is identical in each case, the reports come from different users in different countries, and one carries an amount and a screenshot. The operator does not reply to negative reviews.
- The operator does not say who it is. The terms of service identify no contracting company, no registration number, no registered address and no governing law. A platform that holds client crypto and sets its own prices on pre-IPO products is asking for money without telling anyone which company receives it or which court would hear a dispute.
- The scale claims do not survive contact with the evidence. The site advertises more than 15 million users in over 160 countries, more than 5 billion dollars under custody and more than 10 billion dollars of daily volume. In January 2024 the figure advertised was 25 million users, so the claimed user base has halved. Against that, the platform has 16 Trustpilot reviews, an iOS app with too few ratings to display a score and last updated in August 2023, and an Android app no longer listed on Google Play.
- The product set needs permission that the operator does not hold. Leveraged foreign exchange is a regulated activity in Hong Kong, and 2,000x leverage is many times the cap in every major jurisdiction. Users posting about this platform were based in Germany, Italy, India, Japan, Australia, Canada and South Africa, so the operation is reaching residents of countries where it is authorised by nobody.
We stop short of a confirmed finding for three reasons. No regulator or court has made a finding of fraud, and the SFC's conclusion is that the platform is unlicensed rather than that it has stolen from anyone. The withdrawal failures are consistent and cross-platform but number five reports in total, with the most recent in April 2025, so we cannot call the pattern systematic. And several users report withdrawals that completed normally. One further limit on the figures: the operating entity could not be dated, so the roughly nine year history implied by the oldest domain is an upper bound rather than a verified track record.
Evidence ledger
Every finding, with its source and how strongly it points.
E1The Hong Kong SFC lists CoinUnited.io on its Suspicious Virtual Asset Trading Platforms Alert List, naming the website https://coinunited.io/ and recording that the entity is suspected of conducting unlicensed activities and had previously claimed a flagship store in Hong Kong and to be hiring there. Added 25 July 2024 and still published.
E2The SFC's warning statement of 25 July 2024 says CoinUnited.io claims to provide trading in cryptocurrency, stocks, indices, forex and commodities but has neither been licensed by the SFC nor applied for a licence, and notes that leveraged foreign exchange trading is a regulated activity under the Securities and Futures Ordinance.
E3Dubai's virtual asset regulator holds no record of this operation. Searching its public register for CoinUnited returns no results on both the licensed providers list and the in-principle approval list, while the same search for Coin correctly returns other licensed firms, so the absence is a genuine result. The platform advertises a Dubai headquarters.
E4A trader documented three Litecoin withdrawals left in progress with support unreachable and no reply to emails, posting a screenshot of the requests and putting 29 Litecoin at stake, then reported the next day that he could no longer log in and that his authenticator app had begun generating wrong codes. The thread is titled as a scam report against coinunited.io.
E5Trustpilot rates coinunited.io 2.5 out of 5 across 16 reviews, with 57 percent one-star, 31 percent five-star and nothing at three stars, carries a notice that the company has received regulatory attention, and records that it has not replied to negative reviews. Two reviewers describe the same failure: one that on applying for a withdrawal he could no longer log in and received no communication, another that his funds stayed pending and unapproved while his account logged him out and his tickets went unanswered.
E6The terms of service identify no contracting company, no registration number, no jurisdiction of incorporation, no registered address and no governing law or arbitration venue. They state that CoinUnited.io is not a financial institution, bank, credit union or trust, and list restricted territories including the United States, Singapore, Hong Kong, China, Canada (Quebec and Ontario) and Seychelles.
E7The About page claims more than 15 million users across more than 160 countries, more than 5 billion dollars under custody and more than 10 billion dollars of daily trading volume, and says the company was founded in 2018 and is headquartered in Dubai, UAE. No licence, regulator, named executive or office address is given.
ModerateCoinUnited.io About pageE8The homepage markets up to 2,000x leverage, 300 plus currency pairs, stocks, indices and commodities, and pre-IPO contracts on OpenAI, Anthropic, TikTok, Polymarket, Stripe, Neuralink and Waymo among others, with a disclaimer that these give market exposure rather than ownership of registered shares and that prices are based on CoinUnited.io market data and may differ from private valuations or IPO prices.
ModerateCoinUnited.io homepageE9The only published legal entity is CoinUnited Limited, with COINUNITED LTD named as the provider. The iOS app was released in May 2021, was last updated in August 2023, and has too few ratings to display a score, for a platform advertising more than 15 million users.
E10No company named CoinUnited is registered in the United Kingdom. A search of the Companies House register returns no results, which contradicts the United Kingdom registration recorded against this platform on third-party directories and in our own record.
ModerateUK Companies House registerE11The Android app is no longer listed on Google Play. The listing for the package io.coinunited.app returns not found, consistent with reporting that the app was removed in August 2025 after having been rated 2.9 out of 5 across 280 ratings.
E12coinunited.com was registered on 7 August 2017 through the same registrar as the main site and returns a permanent redirect to https://coinunited.io/. This supports the platform's advertised 2018 start date and is the reason we do not treat the age claim as a misrepresentation.
E13coinunited.io was registered on 8 December 2020 through NameCheap, with Cloudflare nameservers and an expiry in December 2029.
E14A separate review site rates the platform 4.29 out of 5 across 32 reviews with 97 percent five-star, the opposite shape to its Trustpilot profile. One of those reviews promotes a named fund-recovery service rather than discussing the platform, which is a standard way of targeting people who have already lost money.
E15The staking page advertises up to 45 percent APY with hourly interest distribution, no minimum holding and no lock-up period, with a disclaimer that the figures are projected and for reference only. The platform's app description previously advertised a 125 percent staking interest rate.
E16A Hong Kong Bitcoin ATM operator trading under the similar name CoinUnit.io is frequently confused with this platform. Its domain was registered in February 2023 through a different registrar, it publishes different contact addresses and it makes no reference to coinunited.io. No evidence ties the two operations together, so none of its history has been attributed to this broker.
The other side
The strongest case in this broker’s favour.
The case against this platform is serious, so the points in its favour deserve stating plainly.
- It does not fake a licence. We found no fabricated licence number, no borrowed regulator logo and no other company's credentials anywhere on the site or in third-party records. The terms state openly that CoinUnited.io is not a financial institution, bank, credit union or trust, and that these instruments are not regulated products in many jurisdictions. That is materially more honest than the clone operations that make up most of this category.
- It is not impersonating anyone. The brand, the domain and the apps are its own. No other firm's licence number, legal entity, registration number or registered address is being used.
- The 2018 start date checks out. The advertised founding year initially looked impossible against a domain registered in December 2020, but coinunited.com was registered in August 2017 and redirects to the live site today. The age claim is supported, and we withdrew the misrepresentation finding we had opened against it.
- A real company stands behind the apps. Apple's developer record names CoinUnited Limited, with COINUNITED LTD as the provider. The platform also runs a help centre and claimed its Trustpilot profile in February 2025, which is not the behaviour of an operation planning to vanish.
- Some people do get paid. Several reviewers describe withdrawals completing, one calling the cash-out process quick, and the most recent critical reviewer complains that withdrawals take several hours rather than that they never arrive. These reports come from single-review accounts in a review profile that shows signs of being managed, so we weigh them lightly, but they are real and they argue against a platform that simply keeps everything.
- Crypto itself is genuinely unregulated in many places. An exchange offering only crypto spot trading would need no licence in much of the world. That defence does not reach this product set, because leveraged currency, index, commodity and equity exposure is regulated almost everywhere, and Hong Kong's own ordinance names leveraged foreign exchange trading as a regulated activity.
- A similarly named business is not this one. A Hong Kong Bitcoin ATM operator trading as CoinUnit.io dates to 2018 and is often confused with this platform. Its domain was registered in February 2023, it links to nothing here, and we found no evidence connecting the two. None of its history has been counted against this operation.
What would change this
What we would need to see to revise the verdict.
Specific, checkable things would move this verdict in either direction.
- Removal from the SFC alert list, or an SFC licence appearing on its list of licensed virtual asset trading platforms, would remove the single heaviest finding against the platform.
- A VARA licence or in-principle approval appearing on Dubai's public register under CoinUnited Limited would turn the advertised Dubai headquarters into a supervised operation.
- Naming the contracting company in the terms of service, with its registration number, jurisdiction, registered address and governing law, and a matching entry in that country's companies registry, would resolve most of the identity problem on its own.
- Documented resolution of the withdrawal cases. If the users who reported losing account access confirm their funds were released, or the operator answers those reports publicly with ticket detail, the fund integrity finding weakens considerably.
- Evidence pushing the other way would be a second regulator naming the domain, an enforcement action or court filing, a demand for a payment before funds are released, or a fresh cluster of withdrawal failures. Any of those would take this to a confirmed finding.
- Audited proof of the advertised scale, such as independently verified reserves or volume reporting, would close the gap between 15 million claimed users and the footprint we can actually observe.
Check it yourself
Official registers and warning lists. Verify every claim first-hand.
Hong Kong SFC alert list entry for CoinUnited.io
The regulator's own entry naming the website, listed since 25 July 2024.
Hong Kong SFC warning statement, 25 July 2024
The SFC states the platform is neither licensed nor an applicant.
VARA public register of virtual asset service providers, Dubai
Search here for CoinUnited; it appears on neither the licensed nor the approved list.
UK Companies House company search
No UK company of this name exists, despite the platform being filed under the UK on some directories.
Trustpilot reviews for coinunited.io
Per-domain review page, rated 2.5 out of 5 with a majority of one-star reviews.
Apple App Store listing for the CoinUnited.io app
The only place a legal entity name is published: CoinUnited Limited.
Frequently asked questions
Quick answers about this broker’s safety.
Is CoinUnited.io a scam?
We rate it a likely scam at 79 percent risk. Hong Kong's Securities and Futures Commission lists the exact website on its alert list for suspicious virtual asset trading platforms and says the operator has never held or applied for a licence. No regulator anywhere supervises it, and users on three separate platforms describe losing access to their accounts after requesting a withdrawal.
Is CoinUnited.io a fraud?
No regulator or court has made a finding of fraud against it, and we do not make that accusation. What we can say is that the Hong Kong SFC has publicly warned that it operates without a licence, and that we assess the risk of fraud as high based on the unlicensed status, the refusal to name any legal entity, and the pattern of clients losing account access after asking to withdraw.
Is CoinUnited.io regulated?
No. It holds no licence from any financial regulator and does not claim one. Its terms state that it is not a financial institution and that these instruments are not regulated products in many jurisdictions. The Hong Kong SFC confirms it was never licensed there and never applied, and it does not appear on Dubai's VARA register despite advertising a Dubai headquarters.
Can I withdraw my money from CoinUnited.io?
Some users report withdrawals completing, including quickly. Others describe the opposite: five reports across Trustpilot, BitcoinTalk and Quora describe requesting a withdrawal and then being unable to log in, with support not replying. One trader documented 29 Litecoin stuck across three withdrawal requests. If you hold a balance, try to withdraw it now and keep records of every step.
Is my money safe on CoinUnited.io?
No independent protection applies. Because no regulator licenses the platform, there is no compensation scheme, no client-money segregation requirement anyone enforces, and no authority with power to compel a payout. The terms do not even name the company that holds your funds.
Who owns CoinUnited.io?
Ownership is not disclosed. The website and terms of service name no company, no directors and no registered address. The only legal entity we could find is CoinUnited Limited, shown as COINUNITED LTD on its Apple App Store listing. No corporate registry entry for it could be located, and no individual is named anywhere.
Where is CoinUnited.io based?
The operator gives three different answers. Its About page says it is headquartered in Dubai, UAE. Its app store developer record gives an address in Belize City. The contact address it previously published was in Causeway Bay, Hong Kong. One directory files it under the United Kingdom, but no UK company of this name exists at Companies House.
How old is CoinUnited.io?
The platform advertises 2018, and that is consistent with its oldest domain: coinunited.com was registered in August 2017 and redirects to the live site. The main domain coinunited.io dates to December 2020. Because no corporate registry entry for the operating company could be located, roughly nine years is an upper bound rather than a verified track record.
Is CoinUnited.io a clone of another broker?
No. We found no sign of impersonation. The brand, domain and apps are its own, and it does not use another company's licence number, legal entity, registration number or registered address. The risk here comes from operating with no licence at all, not from wearing someone else's.
What does the Hong Kong SFC say about CoinUnited.io?
On 25 July 2024 the SFC warned the public about an unlicensed virtual asset trading platform known as CoinUnited.io, operating at coinunited.io. It said the platform claims to offer trading in cryptocurrency, stocks, indices, forex and commodities, and had claimed a flagship store in Hong Kong and to be hiring there, but had neither been licensed by the SFC nor applied for a licence. The alert entry is still published.
Is 2,000x leverage on CoinUnited.io safe?
No. At 2,000x, a price move of about 0.05 percent against you wipes out the position. Regulators in the UK, the EU and Australia cap retail leverage at around 30 to 1 for exactly this reason. Leverage at this level is only available from platforms that answer to no regulator.
What are CoinUnited.io's pre-IPO products?
They are contracts offering exposure to private companies such as OpenAI, Anthropic, Stripe and Neuralink. The platform's own disclaimer states they give market exposure rather than ownership of registered shares, and that prices are based on CoinUnited.io market data and may differ from private valuations or IPO prices. In other words the platform sets the price you trade against, with nobody auditing it.
Are the positive reviews of CoinUnited.io genuine?
Treat them with care. Trustpilot shows 2.5 out of 5 across 16 reviews, with 57 percent one-star, 31 percent five-star and nothing in the middle, which is the shape planted reviews produce. A separate review site shows 97 percent five-star across 32 reviews, and one of its reviews promotes a named fund-recovery service, which is a known way of harvesting victims.
What should I do if I lost money on CoinUnited.io?
Gather your evidence first: deposit and withdrawal records, transaction IDs, screenshots and all support messages. Report it to the Hong Kong SFC, which already lists the platform, and to the police or financial regulator where you live. Contact your bank or card issuer straight away, because chargeback deadlines are short. Do not pay anyone who offers to recover your funds for an upfront fee.
What should I check before depositing with any trading platform?
Find the platform on a regulator's own public register yourself, and confirm the register lists the same company name and the same website. Check that the terms of service name a specific company, its registration number and its registered address. Look up that company in its national registry. If any of those steps fails, as all of them do here, keep your money.
What we recommend
The practical takeaway from everything above.
Treat this platform as unsuitable for client money.
- Do not deposit. No regulator supervises this operation, so there is no compensation scheme, no ombudsman and no authority with power to make it release your funds.
- If you hold a balance there, withdraw it now, in stages, and keep screenshots of every request, the transaction IDs and all support correspondence.
- Never pay a fee, tax or verification charge to release a withdrawal. No legitimate platform requires a further payment before returning your own money.
- If you cannot get your funds out, report it to the Hong Kong SFC, which already lists this platform, to the police or financial regulator where you live, and to your bank or card issuer immediately, since chargeback windows are short.
- Ignore anyone offering to recover your money for an upfront fee. Reviews of this platform already attract that kind of referral, and it is a second fraud aimed at the same victims.
- If you want leveraged trading, use a firm you can find yourself on a regulator's public register, with the entity name and website matching what the register shows.
This is an independent assessment of risk, not a legal ruling. Scores and verdicts follow the Wikilix broker-safety methodology and can change as new evidence appears. Review scores are treated with caution when a broker’s reviews look manipulated. Last reviewed October 17, 2026. If any detail here is out of date or incorrect, or you represent this broker, please contact us.
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