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Contract reading

What Crystal Ball Markets legally published, but does not want you to read

Every clause below is published by Crystal Ball Markets itself, on its own website, today. The finding is not that the text exists. It is the distance between what a client is shown and what a client agreed to. Read from its own documents on .

Contracting entity: Crystal Ball Markets LLC

sole discretionhidden feemarketing claimbonus lockcomplaintsconflict of interestcountry restrictiondeemed acceptanceforum waivermarket maker

Crystal Ball Markets' client agreement treats money you pay in as the firm's own legal and beneficial property. Profits can be voided if you cannot disprove a suspicion within 30 days. No clause sets a date by which a withdrawal must be paid. The five core documents are dated April 2020 and are built on Australian law, while the website says it does not solicit Australians.

Back to Crystal Ball Markets

Contract risk

Money at risk
8.5/10

Where this contract sitsHow far this contract goes, overall. Under 2 is nothing beyond the ordinary; 6 to 9 means several clauses put money you have already earned at risk; 9 and above reads as designed to make payout refusable.

0510
CriticalClauses that can cost you money you have already earned or deposited, or that remove your ability to challenge it.
7
FlaggedEvery clause worth knowing about, at all three severities. Ordinary terms that every broker has are not counted.
21
DocumentsHow many of the broker's own legal files this reading is based on. Each one was downloaded and hashed on the date shown.
14
ContradictionsPlaces where a promise the broker makes in public is not kept by the clause that governs it.
8

How the 21 break downThe same flagged clauses, split by how much each one can cost you. Severity is our reading of the clause, not the broker's label.

Critical7
Warning12
Notice2

The numbers in this contractFigures taken from this broker's own clauses, so the labels differ from broker to broker. The four in the panel above are the same on every report.

4 of these 4 figures come from a clause we rate critical, which means it can take your money or your profit rather than only delay it.

Critical30 daysProfit at risk. Jump to the clause this comes from.Profits voided if you cannot disprove a suspicion in 30 daysCritical10 working daysWithdrawal limit. Jump to the clause this comes from.No deadline to pay a withdrawal, and permission is optionalCritical45 working daysTime to complain. Jump to the clause this comes from.Complaints end inside the firm, after 45 business daysCritical8In the contract. Jump to the clause this comes from.Eight language sites, and footers that exclude the EU

What the documents say

21 clauses worth knowing about, worst first, each quoted from Crystal Ball Markets's own files

01

Once your deposit arrives, clause 7.3 lets Crystal Ball Markets use it as collateral and treat it as its own property. Clause 7.6 lets the firm take money out of that account without telling you first.

In plain words

On a principal basis, as your counterparty, means the broker takes the other side of your trade itself. Your loss is then the firm’s gain, so it has an interest in how your trade ends.

Why this matters

What you hold stops being your money and becomes a promise to pay you back. If the firm fails, its own documents put you in line as an unsecured creditor.

Exhibit 1CriticalRarely seen

Such monies and property shall accordingly be treated as the legal and beneficial property of ours, subject to an obligation by us to transfer equivalent back to you in accordance with your transaction rights under this Client Agreement.
Clause 7.3 in CLIENT AGREEMENT, p.3
Read from the broker's site on Open the reference
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC must hold retail client money in trust, keep it apart from the firm's own money, and may not use it for their own account. This contract says the money becomes the firm's legal and beneficial property.

Crystal Ball Markets is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Our readingTransfer of title over client money belongs to professional collateral arrangements, where a counterparty gives up ownership knowingly in return for better terms. Pointed at a retail balance, it turns a deposit into an unsecured claim.

  • Worse together with Exhibit 4The firm owns the money under clause 7.3 and owes you no date to return it under clause 16.13.
02

If Crystal Ball Markets suspects your trading gave you an unfair advantage, you get 30 days to produce evidence that satisfies the firm. Miss that, and clause 12.10 enforces your losing trades and voids your winning ones.

Why this matters

You carry the burden of proving a negative about your own trading, with your funds already withheld. The firm keeps the losses and cancels the gains from the same trading.

Exhibit 2CriticalRarely seen30 days

you will be deemed to breach the client warranty under clause 10(8)(a) if any executed, or outstanding order(s), as applicable, do not subject you to any downside market risk.
Clause 12.8(c) in CLIENT AGREEMENT, p.5
Read from the broker's site on Open the reference

Our readingTwo things make this unusual. The warranty is broken by any order that leaves you with no downside risk, which is what a hedge is. And the outcome is one sided: losing trades stand, winning trades are void from the outset.

What happens, and when

The stages this clause runs through, taken from the broker's own document
TriggerWhat the broker may then doClause
On suspicionThe firm can withhold the funds, close your open trades and cancel your orders, with no notice.12.9
Written noticeYou have 30 days to produce evidence that satisfies the firm that you did not breach the warranty.12.10
After 30 daysTrades that lost money are enforced against you. Trades that made money are treated as void from the outset.12.10
  • Worse together with Exhibit 8A 30 day burden of proof sits above a two day window in which you were allowed to object to the trade at all.
03

Crystal Ball Markets tells you on its About Us page that every trade is executed through regulated outside liquidity providers. Its product disclosure statement says it may keep your trade in house and set the price itself.

In plain words

Liquidity providers are outside banks and brokers.

Why this matters

If the firm holds your trade instead of passing it on, it makes money when you lose it. The price you are filled at is then set by the party on the other side of your position.

Exhibit 3CriticalHarder than usual

Generally, we may not hedge a client’s position of post the trade straight through and instead set the prices at which we are prepared to deal with you.
Clause 12 in PRODUCT DISCLOSURE STATEMENT, p.17
Read from the broker's site on Archived copyOpen the reference
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC have to tell a retail client clearly and in advance when the firm is the counterparty to the trade, and manage that conflict. Here the admission sits on page 17 of a 19 page document.

Crystal Ball Markets is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

  • Same clause as Exhibit 14The same arrangement is what makes the firm your counterparty, a fact clause 10.7 discloses only on written request.
04

Nothing in the Crystal Ball Markets contract says when a withdrawal must be paid. Clause 16.13 says the firm may permit you to take out spare money, and its own payments page allows card and bank payouts up to 10 business days.

Why this matters

You cannot point to a clause when a payout is late, because no clause gives a date. Clause 16.14 says the money you lodged is not a debt owed to you until every obligation is settled in full.

Exhibit 4CriticalHarder than usual10 working days

Subject to you meeting all margin call obligations, we may permit you to withdraw from your account any excess net free equity.
Clause 16.13 in CLIENT AGREEMENT, p.7
Read from the broker's site on Open the reference
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC must return retail client money promptly on request and must state the grounds for refusing. This contract gives no deadline and no stated grounds.

Crystal Ball Markets is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

05

Crystal Ball Markets gives itself up to 45 business days to investigate a complaint it has not resolved at first contact. If it still cannot resolve it, the policy only promises a reason for the delay and a date to expect a decision.

Why this matters

No ombudsman, regulator or outside scheme is named anywhere in the document set. When the firm has finished deciding, the only step left is a court in St. Vincent and the Grenadines.

Exhibit 5CriticalHarder than usual45 working days

If the matter is not resolved to your satisfaction after the initial level, then as per our internal dispute handling procedure, we have up to 45 business days to further investigate and resolve the complaint.
Clause Investigation of Your Complaint in DISPUTE HANDLING POLICY, p.2
Read from the broker's site on Open the reference
Set against a regulated standard: FCA (UK), ASIC (Australia), CySEC (Cyprus)

Firms licensed by the FCA must send a final response within eight weeks and point the client to the Financial Ombudsman Service. Firms licensed by ASIC or CySEC must belong to an equivalent outside scheme. These documents name none.

Crystal Ball Markets is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

06

The trading conditions page tells you there are no hidden charges and that you pay 0.3 pips of commission for the whole deal. The financial services guide says what Crystal Ball Markets earns on your trade cannot be worked out until the trade is closed.

In plain words

Remuneration means payments it receives.

Why this matters

You cannot check the cost of a trade against the contract, because the contract says the figure is unknowable in advance. Clause 18.10 also lets the firm share your fees with other people and keep that arrangement from you.

Exhibit 6WarningHarder than usual

In general, CrystalballMarkets’ remuneration is built into the terms of the OTC derivative price quoted to you (which is unknown prior to the date of issue and cannot be properly ascertained until the trade is closed).
Clause REMUNERATION in FINANCIAL SERVICES GUIDE, p.2
Read from the broker's site on Open the reference
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC must give a retail client the total costs and charges of a trade before they trade. This document set says the firm's own payment cannot be established until afterwards.

Crystal Ball Markets is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Three public promises the Crystal Ball Markets contract does not make

Crystal Ball Markets tells you on its About Us page that every trade is executed through regulated outside liquidity providers. Its product disclosure statement says it may keep the trade in house and set the price itself. The same gap runs through zero slippage, and through eight language sites whose own footers exclude the European Union.

Claim against contract2 clauses flagged

Crystal Ball Markets runs its whole site in eight languages besides English, including French, Spanish and Portuguese. The footer of those same pages says the content is not addressed to residents of the European Union or the European Economic Area.

Why this matters

If you signed up from an EU country after reading the French, Spanish or Portuguese site, the firm's own wording says you were never the intended audience. That is the sentence a firm reaches for when a client complains.

Exhibit 7CriticalHarder than usual8

Les informations présentes sur ce site web sont de nature générale et ne s'adressent pas aux citoyens ou résidents des États-Unis d'Amérique, du Canada, du Royaume-Uni, de l'Union européenne/Espace économique européen, de la Suisse, de l'Australie, du Japon, de la République populaire démocratique de Corée, de Cuba, de l'Inde, de l'Iran, de l'Irak, de l'Afghanistan, de la Syrie, du Soudan du Sud, du Soudan, du Yémen, de Saint-Vincent-et-les-Grenadines, ni à ceux de tout autre pays ou juridiction où une telle distribution ou utilisation est réglementée, soumise à autorisation, accréditation ou non autorisée, ou serait contraire à la législation ou à la réglementation locale.
Clause PAYS SOUS RESTRICTIONS in PAYS SOUS RESTRICTIONS (French site)
Downloaded from the broker's site on Open the reference
Our own capture of crystalballmarkets.com, taken on Oct 9, 2026The claim, on French home page, opening offer paragraphVisit this page on the broker's siteDownload the full size image file
Our own capture of crystalballmarkets.com, taken on Oct 9, 2026What the contract says, clause PAYS SOUS RESTRICTIONSVisit this page on the broker's siteDownload the full size image file

Zero Slippage is one of the platform features Crystal Ball Markets lists on its home page. Its product disclosure statement tells you to expect to be stopped out at a price worse than the one you set.

Why this matters

A stop that fills below your level costs you the difference, every time. The same document says an order is accepted at the new price if the market moved while your order was in flight.

Exhibit 18WarningHarder than usual

Clients should anticipate being stopped out at, or limited at, a price worse than the price you set
Clause 6.6 in PRODUCT DISCLOSURE STATEMENT, p.5
Read from the broker's site on Archived copyOpen the reference

Two days to object, 45 business days to be answered, and no outside body

Crystal Ball Markets treats a trade confirmation as proof if you do not object within 48 hours. Its dispute handling policy then gives the firm up to 45 business days to investigate. No ombudsman, regulator or outside scheme is named anywhere in the document set.

Challenge window1 clause flagged

You have two days to object to a trade confirmation or a statement from Crystal Ball Markets. After that, clause 10.16 treats the firm's own record as proof of what happened, and clause 14.6 calls it conclusive evidence.

In plain words

A manifest error means an obvious mistake by the broker.

Why this matters

A wrong fill you notice on day three is a fill you have already agreed to. The product disclosure statement does keep your right to complain alive, while reserving the firm's right to rely on the deadline.

Exhibit 8CriticalHarder than usual2 days

Reports to the Client on the execution of contract notes by us, and the content of such contract notes, open position statements and monthly statements, unless otherwise objected to within 48 hours after communication to you, shall be deemed proof of the accuracy of such contents and their execution in accordance with this Client Agreement.
Clause 10.16 in CLIENT AGREEMENT, p.4
Read from the broker's site on Open the reference
  • Worse together with Exhibit 5A two day objection window feeds a complaints process that can take 45 business days and ends with the firm's own decision.

The conditions page promises no hidden charges, the contract cannot measure its own

A 0.5% conversion fee, up to 1% of every swap and default interest from 10% a year all sit in the Crystal Ball Markets documents. Its trading conditions page says you pay 0.3 pips of commission and that there are no hidden charges. The financial services guide says what the firm earns cannot be established until your trade closes.

Cost disclosure2 clauses flagged

Crystal Ball Markets reserves a conversion fee of up to 0.5% on money moved into your account currency, and says it is waived today. Thirty days of notice is all it takes to switch it on, and the same clause lets the firm raise any fee or spread.

Why this matters

Your profit in a currency other than your account currency passes through that charge on the way out. A separate clause takes up to 1% of every overnight swap, charge or credit alike.

Exhibit 10WarningHarder than usual0.5%

Under the Client Agreement, we are entitled to charge you a ‘conversion calculation fee’ of up to 0.5% for converting amounts into your nominated currency
Clause 10.6 in PRODUCT DISCLOSURE STATEMENT, p.16
Read from the broker's site on Archived copyOpen the reference

What it costsAt the full rate, converting $10,000 costs $50. On a $100,000 conversion it is $500.

If you owe Crystal Ball Markets anything, clause 18.1 charges interest of 3% above LIBOR with a floor of 10% a year, compounded monthly. LIBOR, the benchmark that clause points at, stopped being published in 2023.

Why this matters

The floor is what survives, so a shortfall costs you at least 10% a year while it stands. The product disclosure statement sets a different rate for the same debt, and does not say which one wins.

Exhibit 11WarningHarder than usual10%

interest, in respect of any unpaid amount due under this Client Agreement, at a rate of three (3) per cent per annum above LIBOR (at a minimum of 10% per annum)
Clause 18.1(f) in CLIENT AGREEMENT, p.9
Read from the broker's site on Open the reference

What it costsOn $1,000 left unpaid for a year, the 10% floor adds $100 before any compounding.

A free bonus with a 30 day clock and a cap written as a multiplication

Crystal Ball Markets requires 10 standard lots of forex inside 30 calendar days before any profit from its no deposit bonus can leave. Miss the 30 days and the bonus and the profits are both removed. Bonus money itself can be deducted at any time without notice, at the firm's discretion.

Bonus conditions2 clauses flagged

To take out any profit from the free bonus, you must trade 10 standard lots within 30 calendar days and make a deposit of at least $1. Clause 5.4 then caps the payout at the bonus multiplied by everything you have ever deposited.

Why this matters

Deposit the stated $1 minimum and that formula caps your payout at the bonus amount itself. Anything you earned before your first deposit is void from the outset under clause 1.2.

Exhibit 9WarningRarely seen30 days

The maximum amount that can be withdrawn from profits earned using the Bonus is limited to Total Bonus Amount Received multiplied by Total Cumulative Deposits (Total Bonus Amount Received X Total Cumulative Deposits).
Clause 5.4 in Free Rewards No Deposit Bonus Terms and Conditions, p.2
Read from the broker's site on Open the reference

What it costsA standard lot is 100,000 units of the base currency. Ten of them means trading 1,000,000 units before any bonus profit can leave the account.

Our readingThe cap multiplies two sums of money together, which is not an amount of money in any currency. The contract does not say how the result is read, and the only worked figure a client can apply is the $1 minimum deposit.

What happens, and when

The stages this clause runs through, taken from the broker's own document
TriggerWhat the broker may then doClause
On creditThe bonus arrives after you verify the account and finish the required tasks.3.2
Within 30 calendar daysYou must trade 10 standard lots of forex pairs, counting only trades held open 20 minutes or more.4.1
Before any payoutYou must have made at least one deposit of $1, and traded the 10 lots since that deposit.5.3
After 30 calendar daysThe bonus and any profit made with it are removed from the account.6.2
  • Only applies after Exhibit 12The no deposit bonus runs on top of the general bonus terms, which allow the bonus to be deducted at any time without notice.

Clause 15 of the bonus terms is one sentence long, and it lets Crystal Ball Markets take bonus funds out of your account at any time, without notice, at its own discretion. A withdrawal that drops you under an unstated minimum balance also removes the bonus automatically.

Why this matters

Any position sized on the bonus can lose its margin while it is open. The minimum balance you must keep is never given a number, so you cannot tell which withdrawal triggers the deduction.

Exhibit 12WarningHarder than usual

Bonus funds can be deducted from the Trading Account at any time without prior notice at the Company’s sole discretion.
Clause 15 in Bonus Terms and Conditions, p.2
Read from the broker's site on Open the reference
Our own capture of crystalballmarkets.com, taken on Oct 9, 2026The claim, on Deposit Bonus landing page, headline offerVisit this page on the broker's siteDownload the full size image file

Leverage to 1:1,000, and terms that change when you next log in

Crystal Ball Markets offers leverage up to 1:1,000 and says its close out process cannot stop an account going below zero. Clause 12.2 treats your continued use of the platform as agreement to any change in the terms. Clause 24.1 of the same contract promises 30 days of written notice instead.

Terms and leverage2 clauses flagged

Clause 24.1 promises you 30 days of written notice before the contract changes. Clause 12.2 of the same contract says Crystal Ball Markets may change any term, and that carrying on trading counts as your agreement to it.

Why this matters

Two clauses in one document give you two different answers, and the firm picks which to rely on. The preamble also makes keeping up with the current version your job, not the firm's.

Exhibit 15WarningHarder than usual30 days

We may amend any of the terms of this Client Agreement and by continuing to deal with us or to access or use our online trading facility, you agree to any amendments.
Clause 12.2 in CLIENT AGREEMENT, p.5
Read from the broker's site on Open the reference

Crystal Ball Markets offers leverage up to 1:1,000 on all three account types. Its product disclosure statement says the automatic close out cannot be relied on to stop an account falling below zero, and clause 16.9 makes you pay the shortfall.

In plain words

Negative balance protection is a limit that stops you owing more than you put in. Without it, one fast market move can leave you owing the broker money on top of your deposit.

Why this matters

A gap through your stop can leave you owing the firm money you never deposited. At 1:1,000, a move of one tenth of one percent against you wipes out the margin behind the position.

Exhibit 16WarningStandard wording1000

In all events, the close out process does not guarantee to prevent an account from running into negative equity.
Clause 9.5 in PRODUCT DISCLOSURE STATEMENT, p.14
Read from the broker's site on Archived copyOpen the reference
Set against a regulated standard: FCA (UK), ESMA (EU), ASIC (Australia)

Firms licensed by the FCA, ESMA regulators and ASIC must give retail clients negative balance protection and cap leverage on major currency pairs at 1:30. This firm offers 1:1,000 and makes you liable for the deficit.

Crystal Ball Markets is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

What happens, and when

The stages this clause runs through, taken from the broker's own document
TriggerWhat the broker may then doClause
Margin at 100%Your account is treated as being on margin call.9.5
Margin at 80%A visual warning appears on the platform, and nothing else happens.9.5
Margin at 50%The firm closes your worst position automatically, then the next, until you are back above 50%.9.5

St Vincent courts, in a country whose residents cannot be clients

Crystal Ball Markets puts the contract under the law of St. Vincent and the Grenadines and sends disputes to its courts. The website's own restricted list names Saint Vincent and the Grenadines among the places it does not solicit. The registered address given in the documents is a post office box in Kingstown.

Where you sue1 clause flagged

Crystal Ball Markets puts the contract under the law of St. Vincent and the Grenadines and sends you to its courts. The website's own restricted list names Saint Vincent and the Grenadines among the places it does not solicit clients.

Why this matters

Enforcing the contract means hiring lawyers in a Caribbean jurisdiction where you are not allowed to hold the account. The firm's registered address there is a post office box.

Exhibit 19WarningStandard wording

This Client Agreement is governed by and construed in accordance with the laws of St. Vincent & the Grenadines, and the parties submit to the non-exclusive jurisdiction of its courts and tribunals.
Clause 27 in CLIENT AGREEMENT, p.11
Read from the broker's site on Open the reference

Your introducer can be shown your account, and a data request can carry a fee

Crystal Ball Markets may disclose your personal and account information to whoever introduced you. Its privacy policy claims to follow the GDPR and still reserves a fee for finding and copying your own data. It gives no retention period beyond a significant period of time.

Your data1 clause flagged

If a third party introduced you, Crystal Ball Markets may pass that party your personal and account information. Ask the firm for a copy of your own data and the privacy policy reserves a fee for finding, reviewing and copying it.

Why this matters

Whoever earns commission on your trading can be told what is in your account. The same policy claims to follow the GDPR, which gives you a copy of your data free of charge.

Exhibit 17WarningHarder than usual

if you were introduced to CrystalballMarkets by a third-party, we may disclose personal and account information about you to them, their related companies and licensee or authorised representatives;
Clause SHARING YOUR PERSONAL INFORMATION in PRIVACY POLICY, p.3
Read from the broker's site on Open the reference

The firm is the counterparty, and says so only if you ask in writing

Crystal Ball Markets acts as principal on every trade you place, which means it gains when you lose. Clause 10.7 says it will confirm it is a market maker only in answer to a written request. Its product disclosure statement also states it has no relationships that might influence the service.

Who you trade against1 clause flagged

Crystal Ball Markets acts as principal on every trade you place, so it is the party on the other side of your position. Clause 10.7 says it will confirm that it is acting as a market maker only in answer to a written request from you.

Why this matters

The firm quotes the price, holds the other side and decides what the closing price is. You consent in the same clause to it taking a position against yours.

Exhibit 14WarningHarder than usual

We will only disclose that we are acting as a market maker in response to a written request from you to make such disclosure.
Clause 10.7 in CLIENT AGREEMENT, p.4
Read from the broker's site on Open the reference

12 months without a trade archives the account, and the fees come back

After 12 months without trading, Crystal Ball Markets makes your account dormant and archives it. If you then withdraw, the firm reserves the right to charge you the banking and payment processing fees it had promised to cover. Neither rule appears in any document you sign.

In plain words

Dormancy means an account left unused.

Dormancy1 clause flagged

After 12 months without a trade, Crystal Ball Markets makes your account dormant and archives it. If you then ask for your money, the firm reserves the right to charge you the banking, payment processing or network fees it had promised to cover.

Why this matters

The no fee promise on the same page is conditional on you trading. Neither the dormancy rule nor the fee clawback appears in any of the documents you agree to when you open the account.

Exhibit 13WarningHarder than usual

If there has been no trading activity on your account for at least 12 months, your trading account becomes automatically dormant and will be archived. If you request to withdraw your funds after no material trading activity, we reserve the right to charge you the equivalent amount of any banking or payment processing or network fees incurred.
Clause Deposits and Withdrawals in Deposits and Withdrawals
Downloaded from the broker's site on Open the reference

What happens, and when

The stages this clause runs through, taken from the broker's own document
TriggerWhat the broker may then doClause
12 months without tradingThe account becomes dormant automatically and is archived.
Withdrawal after no material tradingThe firm may charge you the banking, payment processing or network fees it paid on your deposits and payouts.

An Australian rulebook on a St Vincent company number

Crystal Ball Markets built its contract set on the Australian Corporations Act 2001, the Australian anti money laundering act and Australian tax rulings. The company behind it is registered in St. Vincent and the Grenadines under number 262 LLC 2020, and no licence number appears. Five policies the documents rely on are not published at all.

Who you contract with2 clauses flagged

The contract set Crystal Ball Markets asks you to accept is built on Australian law. It classifies you under the Corporations Act 2001, collects your identity under the Australian anti money laundering act, and explains your tax position for residents of Australia.

Why this matters

Australia is on the firm's own restricted list, so the law the contract leans on does not reach you. The documents give a company registration number and no financial services licence number.

Exhibit 20NoticeHarder than usual

For residents of Australia, please note the following is a summary of the taxation implications for dealing in Forex, CFDs or any margin trading derivative products
Clause 11 in PRODUCT DISCLOSURE STATEMENT, p.16
Read from the broker's site on Archived copyOpen the reference

The documents point you at a Client Qualification Policy and a counterparty credit and hedging policy that Crystal Ball Markets does not publish. Its paid funded trading programme, its contests and its copy trading service have no published terms at all.

Why this matters

You agree to be assessed and priced under rules you cannot read. The funded programme takes a one time payment from you, and the only rules it states sit on a marketing page.

Exhibit 21NoticeHarder than usual

Investors applying for a trading account must qualify through a set of assessment criteria which are set out in detail in our Client Qualification Policy.
Clause 8.1 in PRODUCT DISCLOSURE STATEMENT, p.11
Read from the broker's site on Archived copyOpen the reference

Where the marketing and the contract disagree

A promise made in public, set against the clause that governs it

01

The marketing says every trade goes out to a liquidity provider, and the contract reserves the right to keep it in house and price it.

Said in public, in English

All trades are executed through regulated, Tier 1 liquidity providers.

About Us page, Why Crystal Ball Markets section

In the contract · clause 12

Generally, we may not hedge a client’s position of post the trade straight through and instead set the prices at which we are prepared to deal with you.

02

One page says your whole cost is 0.3 pips, and the financial services guide says the firm's own earnings cannot be established until the trade closes.

Said in public, in English

Please note: The spreads are minimal when the market is most active. The commission is 0.3 pips. We do not have any hidden charges: you pay 0.3 pips of commission to us for the whole deal.

Trading Conditions table, forex section

In the contract · clause REMUNERATION

In general, CrystalballMarkets’ remuneration is built into the terms of the OTC derivative price quoted to you (which is unknown prior to the date of issue and cannot be properly ascertained until the trade is closed).

03

The FAQ promises payment inside a day, and the contract gives no deadline and makes the payout a permission the firm grants.

Said in public, in English

Submit the online Withdrawal form found in the Secure Client Area. Withdrawals are processed within 24 hours (1 business day or less).

About Us page, FAQ answer on making a withdrawal

In the contract · clause 16.13

Subject to you meeting all margin call obligations, we may permit you to withdraw from your account any excess net free equity.

04

The payments page says the firm pays all processing fees, and clause 18.6 lets it deduct payment processing charges from your account without asking.

Said in public, in English

We will not charge you any commission or fees on Deposit or Withdrawals. In line with our dedication towards offering our clients the best trading conditions, We pay all applicable payment processing fees on deposits and withdrawals on your behalf (T&Cs Apply).

Deposits and Withdrawals section, note under the payment tables

In the contract · clause 18.6

You confirm and acknowledge that we are permitted to deduct, without further reference to you, charges relating to any services provided by us including administration charges (including but not limited to fees associated with returned cheques, payment processing, debt collection and telephone transcript copies)

05

The French page sells the service in French, and the footer of the same page says it is not addressed to residents of the European Union.

Said in public, in French

Crystal Ball Markets offre un accès rapide aux marchés financiers (CFDs - devises, Produits Agricoles, métaux, énergie, actions/parts, indices, devises numériques) par l'intermédiaire de fournisseurs de liquidités régulés de niveau 1 pour une expérience de trading sans faille !

Word for word in English: Crystal Ball Markets gives fast access to the financial markets (CFDs, currencies, agricultural products, metals, energy, shares/units, indices, digital currencies) through regulated tier 1 liquidity providers for a trading experience without a hitch!

French home page, opening offer paragraph

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In the contract · clause PAYS SOUS RESTRICTIONS

Les informations présentes sur ce site web sont de nature générale et ne s'adressent pas aux citoyens ou résidents des États-Unis d'Amérique, du Canada, du Royaume-Uni, de l'Union européenne/Espace économique européen, de la Suisse, de l'Australie, du Japon, de la République populaire démocratique de Corée, de Cuba, de l'Inde, de l'Iran, de l'Irak, de l'Afghanistan, de la Syrie, du Soudan du Sud, du Soudan, du Yémen, de Saint-Vincent-et-les-Grenadines, ni à ceux de tout autre pays ou juridiction où une telle distribution ou utilisation est réglementée, soumise à autorisation, accréditation ou non autorisée, ou serait contraire à la législation ou à la réglementation locale.

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06

The footer says the firm does not solicit residents of Australia, and the contract set is written for them, down to the tax section.

Said in public, in English

The information on this website is of a general nature only and is not directed at soliciting citizens or residents of the United States of America, Canada, United Kingdom, European Union/ European Economic Area, Switzerland, Australia, Japan, Democratic People's Republic of Korea, Cuba, India, Iran, Iraq, Afghanistan, Syria, South Sudan, Sudan, Yemen, Saint Vincent and the Grenadines or any other country or jurisdiction where such distribution or use may be regulated, licensed, accredited or unauthorized or would be contrary to local law or regulation.

Home page footer, Restricted Countries block

In the contract · clause 11

For residents of Australia, please note the following is a summary of the taxation implications for dealing in Forex, CFDs or any margin trading derivative products

07

The platform is advertised with zero slippage, and the risk disclosure tells you to expect fills worse than the price you asked for.

Said in public, in English

Zero Slippage

Home page, Next Generation Trading Platform feature list

In the contract · clause 6.6

Clients should anticipate being stopped out at, or limited at, a price worse than the price you set

08

The landing page offers a bonus on every deposit, and the bonus terms make both the decision and the amount the firm's own choice.

Said in public, in English

Get up to 100% bonus on every deposit amount lodged into your real trading account with us. Enjoy your bonuses hassle free, in a few, simple steps:

Deposit Bonus landing page, headline offer

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In the contract · clause 19

The amount of Bonus credited to the Client’s trading account is determined at the Company’s sole discretion. Unused Bonuses will be annulled and debited upon expiration.

The documents this reading is based on

14 files, all published by Crystal Ball Markets. Each shows when we read it and a fingerprint of its wording.

WIKILIX keeps the copy of each file it read, and does not republish it: what is published is the fingerprint of its wording. Download the file yourself and hash its text, lowercased with runs of whitespace collapsed, and a matching fingerprint means the wording quoted above is still the wording Crystal Ball Markets publishes.

How this reading was done

Every clause above was read out of a document Crystal Ball Markets publishes itself

This reading was published on .

Documents
10 of 14downloaded from the broker's site, and 10 read in full
Pages opened
23pages walked to find those documents, footer links included
Marketing pages
7public pages set against what the contract says
Languages
EN vs FRthe language it advertises in, against the language it contracts in

Who the contract is with

Crystal Ball Markets LLC

Your contract is with Crystal Ball Markets, registered in St. Vincent and the Grenadines with registration number 262 LLC 2020. Only the 2024 bonus terms add the letters LLC to that name. The website footer names a different company as the site operator, CBM BUSINESS DEVELOPERS LTD (1805466). That company appears in none of the legal documents. 262 LLC 2020 is a company registration number, and no financial services licence number appears anywhere in the five core documents.

Quotations are copied verbatim from the documents named above, with the clause number and the page each one came from. Where a clause is quoted in another language, the original is shown first and the English is a translation.

The plain-language parts, what a clause means for a client, how ordinary it is, and how it reads against a regulated standard, are WIKILIX's analysis and are labelled as such on every card. This is a reading of public documents, not legal advice and not an allegation of wrongdoing.

In fairness, and what we could not check

A reader who knows the edges of the work can trust the middle of it

The bonus terms say plainly that profits made with a bonus can be withdrawn, which many bonus schemes do not allow. The product disclosure statement sets out the margin close out ladder at 100%, 80% and 50% with worked arithmetic. It also admits the firm is unrated and that insolvency could leave you unpaid. The 0.5% conversion fee is waived today, and the contract requires 30 days of notice before it can start. Crystal Ball Markets charges no deposit fee and no withdrawal fee today.

Five documents the contract leans on are not published. They are the Client Qualification Policy, the counterparty credit and hedging policy, the funded trading rules, the contest rules and any copy trading terms. No earlier version of any of these documents is available, so this is a first reading with nothing to compare against. The per symbol spreads, swap rates and commissions we quote are shown inside the client area rather than in any document you sign. We did not open an account, so we did not see the deposit or withdrawal screens a client uses.

How to check any of this yourself

Every quote above links to the Crystal Ball Markets file it came from. This is what to do with it.

Open the three stepsFind the words in the source, work out the fingerprint, and read what a difference does and does not prove.

Open the source and search for the words

Every quote has a link under it. Open the file, or the web page, and search it for the words we quote. The clause number next to the quote tells you where to look.

If the words are not there any more, the source may have changed after we read it. That is worth knowing too. We keep the date we read it, and a code worked out from its wording, so the quote stays checkable.

What a fingerprint is

A fingerprint is a code worked out from what a source says. Change one word and the code changes completely. We keep two codes for every file we read, and the panel on each source shows both.

The first is the code of the exact file we downloaded. The second is the code of its wording alone, with capital letters lowered and runs of spaces collapsed. When the same words are saved as a new file, the first code changes and the second one stays the same.

Only the first code can be worked out on your own computer. Save the file, then run one of these, putting the name of the file you saved where the example is. The panel on each source prints the command with that source's real file name already in it.

macOS or Linux:
  shasum -a 256 the-file-you-saved.pdf

Windows:
  certutil -hashfile the-file-you-saved.pdf SHA256

The two codes are different from each other, and they are not meant to match. Comparing one against the other proves nothing.

What a difference means, and what it does not

A different file code on its own proves nothing. A PDF saved again with a new date inside it is a new file saying exactly the same thing.

A different wording code means the words themselves changed. That is the one that matters, and it is why we keep it.

Even then, a change is not proof of bad faith. Companies update their documents. What this report says is what the document said on the day we read it, and every quote carries that date.

A source that is a web page and not a file has no file to save, so only the code of its wording is shown.

How this report is made

Every clause quoted above comes from a document Crystal Ball Markets publishes on its own website, downloaded and hashed on the date shown, with the clause number and page recorded so any reader can check it. We do not allege anything the documents do not say, and we do not judge Crystal Ball Markets on anything other than its own published terms and its own public marketing. Where a clause has a qualifier that softens it, the report says so. Last read Oct 9, 2026.

If you represent Crystal Ball Markets and a clause has changed, been withdrawn, or is being read out of context, tell us and we will re-read the documents and update this page. Corrections from the broker are welcome and are published with the reading they change. Contact us.

This is a reading of a contract, not legal advice and not a ruling on Crystal Ball Markets. Whether its licence is real and current is a separate check on the broker profile.

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