You are told on the licence page that you cannot lose more than your deposit. The Terms of Use say any negative balance treatment is not a guarantee, and no clause in the Client Agreement grants it.
Negative balance protection is a limit that stops you owing more than you put in. Without it, one fast market move can leave you owing the broker money on top of your deposit.
Why this matters
If a weekend gap takes your account below zero, the protection you relied on sits on a web page and not in the contract. The Client Agreement says it beats any marketing material, so the page loses.
Exhibit 1Every flagged clause gets its own number so you can point at this one. The number does not change, so a link to it keeps working.CriticalHow much this clause can cost you, in our reading. Critical can take your money or your profit. Warning can delay or limit it. Notice is simply worth knowing before you sign.Harder than usualHow ordinary this wording looks next to the contracts we read. This is our reading of the clause, not a count of other brokers.
Negative balance treatment, if any, is as stated in the Client Agreement and does not constitute a guarantee.
Where it sits: section 26 of 53 in the Terms of Use, 49% of the way through.We counted the numbered sections in the Terms of Use. This clause sits in section 26 of 53, about 49% of the way through. A fee written on the first page and the same fee written near the end are not the same disclosure.
Firms licensed by the FCA, CySEC or under ESMA rules must give retail CFD clients negative balance protection as a binding account term, not as a marketing statement. The DOYOS Terms of Use say any such treatment is not a guarantee.
DOYOS is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

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