Eplanet Brokers Ltd builds a markup into the price you trade at. Clause 28.5 of the User Agreement calls that markup its own payment. The same clause says it will not appear on your trade confirmation, or anywhere else.
Remuneration means payments it receives.
Why this matters
You cannot work out what a trade actually cost you. Clause 28.8, and clause 6.3 of the Terms and Conditions, remove the duty to tell you.
Exhibit 1Every flagged clause gets its own number so you can point at this one. The number does not change, so a link to it keeps working.CriticalHow much this clause can cost you, in our reading. Critical can take your money or your profit. Warning can delay or limit it. Notice is simply worth knowing before you sign.Harder than usualHow ordinary this wording looks next to the contracts we read. This is our reading of the clause, not a count of other brokers.
you acknowledge, understand and accept that such “spread difference” represents a remuneration to us and that such “spread” will not be disclosed on Trade Settlement/Confirmation or otherwise disclosed to you.
Firms licensed by the FCA and CySEC must give a retail client the costs of a trade before that client trades, including the cost inside the spread. This contract states the opposite: the markup is payment to the firm and will not be disclosed.
ePlanet is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.
- Worse together with Exhibit 12Read these two clauses together. Each one costs more because the other exists.Eplanet Brokers Ltd sets the price, keeps the markup secret, and clause 9.5.4 stops you arguing the price was wrong.
