You sign an undertaking to pay F-Wise's fees, and the page meant to list them is empty. Both client agreements print the fee annexure as a heading above ruled lines, with no figure on it.
Why this matters
You agree to a price nobody has shown you. No commission, booking fee or spread is stated anywhere on fwise.co.za. You cannot compare F-Wise with another broker before you sign.
Exhibit 1Every flagged clause gets its own number so you can point at this one. The number does not change, so a link to it keeps working.CriticalHow much this clause can cost you, in our reading. Critical can take your money or your profit. Warning can delay or limit it. Notice is simply worth knowing before you sign.Rarely seenHow ordinary this wording looks next to the contracts we read. This is our reading of the clause, not a count of other brokers.
Fees for services rendered shall be levied by the member in accordance with the rules and the client hereby undertakes to pay such amount on the due date for the payment thereof.
Buried at section 53 of 56 in the Client Documentation Pack: Client Agreement and Registration Form for Bond Futures, 95% of the way through.We counted the numbered sections in the Client Documentation Pack: Client Agreement and Registration Form for Bond Futures. This clause sits in section 53 of 56, about 95% of the way through. A fee written on the first page and the same fee written near the end are not the same disclosure.
Firms licensed by the FCA and CySEC must tell a retail client the costs and charges of a service before that client trades. Firms licensed by the FSCA must disclose the actual charges a client will bear. This agreement binds you to pay fees it never states.
F-wise Capital is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.
Our readingOur own comment on the clause, not the broker's words. Anything we quote is marked as a quotation.Most client agreements print a tariff or point to one published on the website. Here the annexure that should carry the numbers is a set of ruled lines, and it is the one annexure the agreement lets the parties alter without the exchange officer's approval.
- Worse together with Exhibit 9Read these two clauses together. Each one costs more because the other exists.The pack arrives with the box ticked that lets F-Wise charge you on trades where it is the other side, and the schedule that would state that charge is blank.

What traders say about F-wise Capital
Comments on F-wise Capital are posted on its profile
Nobody has commented on F-wise Capital yet. If you have traded with them, your experience helps the next reader decide.
Write the first comment