Wikilix
Contract reading

What FX24 legally published, but does not want you to read

Every clause below is published by FX24 itself, on its own website, today. The finding is not that the text exists. It is the distance between what a client is shown and what a client agreed to. Read from its own documents on .

Contracting entity: Bigray Finance Group LLC

sole discretionprofit voidingdeemed acceptancemarketing contradictionwithdrawalsaccount deletioncomplaint deadlineforum waiverhidden feeincorporated terms

FX24 is Bigray Finance Group LLC. Its homepage claims two regulatory licences. None of its eleven legal documents names a regulator, a licence number, or even the country whose law governs the contract. FX24 can decide alone that your trading was abusive, then take the profit and reclaim money it already paid you. You get three working days to complain, and silence counts as agreement.

Back to FX24

Contract risk

Payout refusable
9.0/10

Where this contract sitsHow far this contract goes, overall. Under 2 is nothing beyond the ordinary; 6 to 9 means several clauses put money you have already earned at risk; 9 and above reads as designed to make payout refusable.

0510
CriticalClauses that can cost you money you have already earned or deposited, or that remove your ability to challenge it.
11
FlaggedEvery clause worth knowing about, at all three severities. Ordinary terms that every broker has are not counted.
23
DocumentsHow many of the broker's own legal files this reading is based on. Each one was downloaded and hashed on the date shown.
2
ContradictionsPlaces where a promise the broker makes in public is not kept by the clause that governs it.
5

How the 23 break downThe same flagged clauses, split by how much each one can cost you. Severity is our reading of the clause, not the broker's label.

Critical11
Warning10
Notice2

The numbers in this contractFigures taken from this broker's own clauses, so the labels differ from broker to broker. The four in the panel above are the same on every report.

4 of these 4 figures come from a clause we rate critical, which means it can take your money or your profit rather than only delay it.

Critical2In the contract. Jump to the clause this comes from.FX24 advertises two licences its documents never nameCritical3 working daysTime to complain. Jump to the clause this comes from.Three working days to complain, then silence means agreementCritical$10000Withdrawal limit. Jump to the clause this comes from.A $10,000 review can hold your withdrawal with no deadlineCritical30 daysFee on an unused account. Jump to the clause this comes from.A quiet account is charged, blocked, then deleted

What the documents say

23 clauses worth knowing about, worst first, each quoted from FX24's own files

01

FX24's homepage says the FSA and Azerbaijan's financial regulator licensed it, and counts 2 regulatory licences. None of the eleven legal documents on fx24.market names a regulator, a licence number or a supervisor. The Client Agreement will not even name the country whose law governs it.

Why this matters

A licence is what gives you somewhere to go when a broker keeps your money. You cannot check a licence that no document names, and no named regulator has to hear you.

Exhibit 1CriticalHarder than usual2

The present Agreement is executed and applied in accordance with legal regulations of the Company's country of incorporation.
Clause Applicable Law and Jurisdiction in Cookie Policy
Read from the broker's site on Open the reference
Our own capture of fx24.market, taken on Sep 16, 2026The claim, on Persian homepage, under the heading رگولاتوری معتبر و ثبت رسمیVisit this page on the broker's siteDownload the full size image file
Our own capture of fx24broker.com, taken on Sep 16, 2026What the contract says, clause 1.1.2Visit this page on the broker's siteDownload the full size image file
Our own capture of fx24.market, taken on Sep 16, 2026FX24 advertises two licences its documents never name (clause Applicable Law and Jurisdiction)This capture shows the page the quotation was taken from. The words themselves are not marked in it, so please read the quotation above as the evidence.Visit this page on the broker's siteDownload the full size image file
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must state the regulator and the firm reference number in their client terms, so a client can look the firm up on a public register. FX24's contract names no regulator and no register entry.

FX24 is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

  • Worse together with Exhibit 10A licence nobody can look up and a court nobody can name leave you with no forum at all.
02

If FX24 decides your trading was abusive, it can void the trade, take the profit and close the account, with no notice and no appeal. Its contract says that money was never legally earned. FX24 can also demand back money it has already paid you.

Why this matters

Nothing in the clause defines abusive trading or sets a test FX24 has to meet. A withdrawal that reached your bank months ago can be clawed back on the same decision.

Exhibit 2CriticalHarder than usual

Where the Company reasonably determines that the Client has engaged in Trading Abuse or otherwise breached this Agreement, the Company may, without prior notice and at its sole discretion, take one or more of the following actions:
Clause Trading Abuse, Fair Trading and Compliance in Cookie Policy
Read from the broker's site on Open the reference
Our own capture of fx24.market, taken on Sep 16, 2026Profit FX24 calls abusive stops being your profit (clause Trading Abuse, Fair Trading and Compliance)This capture shows the page the quotation was taken from. The words themselves are not marked in it, so please read the quotation above as the evidence.Visit this page on the broker's siteDownload the full size image file
  • Worse together with Exhibit 4FX24 can void the profit without notice, and you then have three working days to challenge it.
03

Every FX24 account type advertises hedging as allowed, even in negative margin. The Client Agreement then lists abusive Hedging and Lock Positions among the things it calls Trading Abuse, and never says where the line falls. FX24 decides which side of it you were on.

Why this matters

You can open the hedge the homepage sold you and still lose the profit on it. Hedging across two FX24 accounts is banned outright, and so is hedging to exploit a price difference.

Exhibit 3CriticalHarder than usual

Grid Trading, abusive Hedging, Lock Positions, Mirrored Trading, Coordinated Trading, Copy Trading Abuse, or any similar trading structure intended to circumvent normal market risk, execution principles, pricing mechanisms, liquidity arrangements, or margin requirements.
Clause Trading Abuse, Fair Trading and Compliance in Cookie Policy
Read from the broker's site on Open the reference
Our own capture of fx24.market, taken on Sep 16, 2026Hedging is sold as a feature and listed as abuse (clause Trading Abuse, Fair Trading and Compliance)This capture shows the page the quotation was taken from. The words themselves are not marked in it, so please read the quotation above as the evidence.Visit this page on the broker's siteDownload the full size image file
  • Only applies after Exhibit 2Once FX24 calls the hedge abusive, the profit voiding clause is what takes the money.
  • Worse together with Exhibit 11Negative margin is a feature on the homepage and a debt you must repay in the contract.
04

You get three working days to dispute a trade with FX24, counted from the day the problem arose, not the day you noticed it. Miss that and the contract treats your silence as agreement that nothing went wrong. FX24 itself can bring a claim against you at any time.

Why this matters

Three working days is the whole window on a trade that cost you money. A complaint posted publicly, or made by phone, is not considered at all.

Exhibit 4CriticalHarder than usual3 working days

The claim, submission of which is based on the relation of the Parties in regards to performance of trading transactions in exchange markets, shall be submitted by the Client within three working days from the date of appearance of ground for submission of such claim.
Clause Procedure of Dispute Settlement in Cookie Policy
Read from the broker's site on Open the reference
Our own capture of fx24.market, taken on Sep 16, 2026Three working days to complain, then silence means agreement (clause Procedure of Dispute Settlement)This capture shows the page the quotation was taken from. The words themselves are not marked in it, so please read the quotation above as the evidence.Visit this page on the broker's siteDownload the full size image file

What it costsIf the problem happens on a Monday, your three working days run out on Thursday. FX24 has no deadline of its own.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must give retail clients months rather than days to complain, and must point them to an independent ombudsman afterwards. FX24 gives three working days for a trading claim and names no outside body.

FX24 is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

  • Worse together with Exhibit 17Two narrow channels, a three day clock, and a penalty for using any other route.
05

Deposits, withdrawals or transfers adding up to USD 10,000 in any rolling 30 days can trigger an enhanced review at FX24. While it runs, FX24 can delay, hold, reverse or refuse your withdrawal without telling you first. No clause sets a limit on how long it lasts.

Why this matters

Your money can sit frozen while FX24 waits for documents it may keep asking for. The same clause lets it reverse a payment that already reached you.

Exhibit 5CriticalHarder than usual$10000

Any single deposit, withdrawal, transfer, or any series of related transactions, including cumulative transaction activity equal to or exceeding USD 10,000 (or equivalent in any other currency) within any rolling thirty (30) calendar day period, may be subject to enhanced compliance review and verification procedures.
Clause Enhanced AML, Source of Funds, and Large Transaction Review in Cookie Policy
Read from the broker's site on Open the reference
Our own capture of fx24.market, taken on Sep 16, 2026A $10,000 review can hold your withdrawal with no deadline (clause Enhanced AML, Source of Funds, and Large Transaction Review)This capture shows the page the quotation was taken from. The words themselves are not marked in it, so please read the quotation above as the evidence.Visit this page on the broker's siteDownload the full size image file

What it costsTwo deposits of $5,000 inside the same 30 days reach USD 10,000 together. That is the level at which the enhanced review can start.

  • Worse together with Exhibit 14A review with no time limit, above a deadline document FX24 does not publish.
06

If FX24 ends the agreement for a breach, it pays back no more than your deposits minus your withdrawals. Everything above that line is taken from the account and never returned. A separate clause resets the balance to your first deposits after an investigation into automated trading.

Why this matters

Years of profit can come to zero while your original money is handed back to you. FX24 decides on its own whether you breached the agreement.

Exhibit 6CriticalRarely seen

Company shall recover the funds remaining on Client’s account to Client or his/her duly authorized representative, but these funds shall not exceed net receipt of funds (the amount of all deposit with deduction of all withdrawals) on accounts of Client. Upon that, Company shall debit remains of funds on Client's account and won't recover these funds further.
Clause Amendment and Termination of the Agreement in Cookie Policy
Read from the broker's site on Open the reference
Our own capture of fx24.market, taken on Sep 16, 2026On termination you get your deposits back, not your profit (clause Amendment and Termination of the Agreement)This capture shows the page the quotation was taken from. The words themselves are not marked in it, so please read the quotation above as the evidence.Visit this page on the broker's siteDownload the full size image file

Our readingMost agreements let a broker close an account and return the balance. This one caps the return at net deposits and then deletes the remainder, so ending the relationship is also the event that takes the profit.

  • Same clause as Exhibit 2One decision that your trading was abusive both voids the profit and ends the agreement that returns only deposits.

FX24 decides alone that your profit was never legally earned

FX24 can decide without notice that your trading was abusive, then void the trade, take the profit and demand back money it already paid you. If it ends the agreement for a breach it returns your deposits minus your withdrawals and deletes the rest. Accounts sharing an address or an internet connection can be treated as one account for all of this.

Profit at risk1 clause flagged

FX24's glossary can treat you and anyone sharing your address, phone, email or internet connection as Affiliated Persons. Their accounts may then be treated as a single trading account. Joint trades by different people count as coordinated activity, whether a bonus is involved or not.

Why this matters

Someone else's trading can pull your balance into a case you knew nothing about. A shared home connection, or a card you both used, is enough to make the link.

Exhibit 7CriticalRarely seen

Affiliated Persons means individuals whose relationship may affect the terms or financial results of the Company's activities. Individuals may be deemed Affiliated Persons if they share passport details, an address, a telephone number, an email address, an IP address, a CID, payment details, or other identifying information.
Clause General Contractual Terms and Parties in Cookie Policy
Read from the broker's site on Open the reference
Our own capture of fx24.market, taken on Sep 16, 2026Accounts sharing an address or connection count as one (clause General Contractual Terms and Parties)This capture shows the page the quotation was taken from. The words themselves are not marked in it, so please read the quotation above as the evidence.Visit this page on the broker's siteDownload the full size image file

Our readingMerging separate people's accounts into one is a group liability device borrowed from commercial lending. Pointed at a retail balance, it means another person's trades decide what happens to your money.

  • Only applies after Exhibit 12The one account per internet address rule is what makes a shared connection evidence of affiliation.
  • Worse together with Exhibit 2Once two accounts are one account, one person's conduct can void the profit sitting in the other.

One connection, one account, and a negative balance you must repay in 10 days

FX24 allows one trading account per internet address and calls even brief sharing a violation, with closure of every account involved at its own discretion. A balance below zero becomes a debt payable within 10 calendar days, because the contract offers no negative balance protection. FX24 can also change the terms on its own, effective the next day.

In plain words

Negative balance protection is a limit that stops you owing more than you put in. Without it, one fast market move can leave you owing the broker money on top of your deposit.

Account control5 clauses flagged

If your FX24 account falls below zero, the contract has you deposit enough to bring it back to zero within 10 calendar days. The Risk Disclosure says losses can run past your balance. No clause offers negative balance protection, the promise to write off a debt below zero.

Why this matters

One gap in the market can leave you owing FX24 money you never deposited. The homepage sells hedging in negative margin, and the contract sends you the bill.

Exhibit 11CriticalHarder than usual10 days

in the event there is a negative balance on his trading account, Client is entitled to depositing his own funds to bring account to zero within 10 (ten) calendar days on Company's requirement.
Clause Rights and Liabilities of Parties in Cookie Policy
Read from the broker's site on Open the reference
Our own capture of fx24.market, taken on Sep 16, 2026A negative balance becomes a debt you repay in 10 days (clause Rights and Liabilities of Parties)This capture shows the page the quotation was taken from. The words themselves are not marked in it, so please read the quotation above as the evidence.Visit this page on the broker's siteDownload the full size image file

What it costsA balance of minus $500 is a $500 bill payable within 10 calendar days of FX24 asking.

Set against a regulated standard: FCA (UK), CySEC (Cyprus), ESMA (EU)

Firms licensed by the FCA, CySEC or any regulator applying ESMA rules must give retail clients negative balance protection, so a client can never owe more than the account holds. FX24's contract has the client top the account back up to zero within 10 calendar days instead.

FX24 is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

FX24 allows one trading account per internet address, and says even brief shared use counts as a violation. It can then close every account involved, at its own discretion. Two people in one house on one connection meet the description exactly.

Why this matters

Your account can be closed for something a flatmate or a family member did. FX24 says it monitors addresses for this.

Exhibit 12WarningHarder than usual1

It is strictly prohibited to open and use more than one trading account with the Company per the same IP address. Each Client is permitted to maintain only one trading account per unique IP address.
Clause Procedure of Opening of Trading Account in Cookie Policy
Read from the broker's site on Open the reference

FX24's contract has you certify that you are not a resident or citizen of the United States, Canada or Türkiye, and puts all legal responsibility on you if that turns out to be false. Its own registration form at id.fx24.market lists all three as countries of residence you can pick and continue.

Why this matters

Choosing your real country at signup can make the certification you gave FX24 false. FX24 can end the agreement for a breach, and termination returns your deposits only.

Exhibit 18WarningHarder than usual

The customer hereby certifies that they are neither a resident nor a citizen of the United States of America, Canada, or Türkiye. The customer acknowledges that if this certification is found to be false, all legal responsibility will be borne by them.
Clause Procedure of Opening of Trading Account in Cookie Policy
Read from the broker's site on Open the reference
  • Worse together with Exhibit 6A false certification is a breach, and a breach is the event that caps your payout at net deposits.

FX24 can change the Client Agreement on its own, and the change takes effect the next calendar day after it notifies you. A notice published on its website counts as received by you one hour later. The trading conditions on the website are part of the contract and can change without notice.

Why this matters

Terms you agreed to can be different tomorrow because of a page you never opened. Placing one trade after that counts as accepting them in full.

Exhibit 20WarningHarder than usual

The Company has the right to unilaterally change and add this Agreement with the necessary notification of the Client about it. Any changes and additions hereto shall become effective on the following calendar day after notification the Client about it, unless otherwise is set forth within the content of such changes and additions or within the content of the notice thereof.
Clause Amendment and Termination of the Agreement in Cookie Policy
Read from the broker's site on Open the reference

Send FX24's server more than 1,000 requests in 300 seconds and your trading account switches to read-only. Pass 10,000 requests in an hour and FX24 blocks it. Position counts have their own ceilings, at 225 in five minutes and 2,700 in an hour.

Why this matters

An automated strategy can cross these limits while you are not watching. Read-only means you cannot close a position that is losing money.

Exhibit 23NoticeRarely seen1000

If the number of requests sent by the customer to the server exceeds 1,000 transactions within a 300-second timeframe, the trading account will automatically switch to “read-only” mode.
Clause Transaction Request Thresholds in Customer Contract in Cookie Policy
Read from the broker's site on Open the reference

What it costs1,000 requests in 300 seconds works out at more than three a second.

Our readingRequest throttles are usually an internal risk control the client never sees written down. Publishing them as contract terms makes an automated strategy a breach the moment it crosses a count.

FX24's contract never says which country's law governs it

The governing law clause points to the Company's country of incorporation and stops there, while 2 companies called Bigray Finance Group LLC exist in two countries. You also agree never to argue that the court is inconveniently located. That leaves you unable to name the law, the court or the distance you would have to travel.

Governing law1 clause flagged

FX24's contract says it is governed by the law of the Company's country of incorporation, and stops there. Two companies called Bigray Finance Group LLC exist, one in Azerbaijan and one in Saint Vincent and the Grenadines. You also give up any objection that the court is inconvenient.

Why this matters

You cannot know which country's law you agreed to, or which court would hear you. You have already waived the argument that travelling there is unreasonable.

Exhibit 10CriticalRarely seen2

All disputes and controversies that cannot be settled through the negotiations between the Parties subject to submission to the court of competent jurisdiction of Company's country of incorporation.
Clause Applicable Law and Jurisdiction in Cookie Policy
Read from the broker's site on Open the reference
Our own capture of fx24.market, taken on Sep 16, 2026The governing law clause never names a country (clause Applicable Law and Jurisdiction)This capture shows the page the quotation was taken from. The words themselves are not marked in it, so please read the quotation above as the evidence.Visit this page on the broker's siteDownload the full size image file

Our readingMost agreements name a country and a court, even when both are far from the client. Naming neither, while two companies share one name in two countries, leaves the clause with no fixed meaning.

Miss FX24's document deadline and the account is archived for good

FX24 can demand identity documents at any time and sets two different deadlines for the same request, fifteen working days in one clause and 15 calendar days in the next. At 15 days it can freeze the assets and close your positions. At 30 calendar days the agreement ends and FX24 can archive the account irreversibly.

Document deadlines1 clause flagged

FX24 can ask you for identity documents at any time, and the contract gives you two different deadlines for the same request. At 15 calendar days it can freeze your assets and close your open positions. At 30 calendar days the agreement ends and FX24 can archive the account irreversibly.

Why this matters

One clause says fifteen working days and the next says 15 calendar days, so you cannot tell which clock you are on. Missing the later one ends your access to the balance permanently.

Exhibit 9CriticalHarder than usual30 days

The Client should provide documents requested by the Company within fifteen working days of receipt of the relevant request, as well as meet the following requirements:
Clause Proof of Identity of the Client and Policy of Money Laundering Prevention in Cookie Policy
Read from the broker's site on Open the reference
Our own capture of fx24.market, taken on Sep 16, 2026Miss the document deadline and the account is archived for good (clause Proof of Identity of the Client and Policy of Money Laundering Prevention)This capture shows the page the quotation was taken from. The words themselves are not marked in it, so please read the quotation above as the evidence.Visit this page on the broker's siteDownload the full size image file

What happens, and when

The stages this clause runs through, taken from the broker's own document
TriggerWhat the broker may then doClause
Fifteen working daysThe stated deadline to send FX24 the documents it asked for.Proof of Identity of the Client and Policy of Money Laundering Prevention
15 calendar daysFX24 can suspend all activity, close your open positions at market price and freeze the assets.Proof of Identity of the Client and Policy of Money Laundering Prevention
30 calendar daysThe agreement ends, FX24 can block the funds and archive the account irreversibly.Proof of Identity of the Client and Policy of Money Laundering Prevention

A quiet FX24 account is charged, blocked, then deleted

At 30 calendar days without activity FX24 can block or delete the account and take back any bonus. At 90 days a $1 monthly fee starts, at 270 days FX24 blocks the account, and once the balance cannot cover the fee it deletes the account permanently. Nothing in the clause requires a warning first.

In plain words

Dormancy means an account left unused.

Dormancy chain1 clause flagged

Leave an FX24 account untouched for 30 calendar days and FX24 can block or delete it and take back any bonus. At 90 days a $1 monthly fee starts. At 270 days FX24 blocks it, and once the balance cannot cover the fee it deletes the account permanently.

Why this matters

Your own money pays the fee that empties the account. Nothing in the clause says FX24 has to warn you before any of the four steps.

Exhibit 8CriticalHarder than usual30 days

Charge a monthly commission in the amount of 1 USD or the equivalent in the account currency for maintaining the Client's inactive account, on which there are no operations initiated by the Client for more than 90 (ninety) calendar days in a row (deposits, withdrawals, trading operations).
Clause Non-trading operations in Cookie Policy
Read from the broker's site on Open the reference
Our own capture of fx24.market, taken on Sep 16, 2026A quiet account is charged, blocked, then deleted (clause Non-trading operations)This capture shows the page the quotation was taken from. The words themselves are not marked in it, so please read the quotation above as the evidence.Visit this page on the broker's siteDownload the full size image file

What it costsA $10 balance pays $1 a month from day 90. After ten months nothing is left to cover the fee, which is the point at which FX24 may delete the account.

What happens, and when

The stages this clause runs through, taken from the broker's own document
TriggerWhat the broker may then doClause
Day 30FX24 can block or permanently delete the account, and take back any bonus paid to it.Non-trading operations
Day 90A $1 monthly fee starts for holding the inactive account.Non-trading operations
Day 270FX24 can block the account.Non-trading operations
Balance cannot pay the feeFX24 can permanently delete the account.Non-trading operations

FX24 advertises licences and hedging its own contract does not support

FX24's homepage counts 2 regulatory licences and names the FSA as its licensor. None of the eleven legal documents on fx24.market names a regulator, a licence number or a supervisor, and the same claim runs in English, Arabic and Persian. Hedging is the headline feature on that page and a listed form of Trading Abuse in the Client Agreement.

Claim against contract1 clause flagged

FX24's Fraud Warning says any website in Arabic or Persian using the name FX24 belongs to third parties, not to FX24, and that those parties cannot provide brokerage services. FX24 runs its own Arabic and Persian site at fx24.market and takes account registrations through it.

Why this matters

An Arabic or Persian reader has no way to tell a genuine FX24 page from one the company disowns. The same document says FX24 has no other websites and gives no service through social networks, while its pages link WhatsApp and a Telegram support bot.

Exhibit 19WarningRarely seen

Please note that any websites in Arabic or Persian referencing the name FX24 are NOT owned by us and are operated by third parties for marketing and promotional purposes.
Clause Our Official Website in Cookie Policy
Read from the broker's site on Open the reference

Our readingA fraud warning normally names the clone domains it is warning about. This one disqualifies two whole languages, including the two the company publishes its own marketing in.

FX24 does not have to tell you what it charged you

FX24's contract removes its duty to disclose fees, remuneration or expenses arising from your trading, and puts every bank and transfer charge on you. It can take what it says you owe from your account without asking. It also sets its own exchange rates, one for deposits and another for withdrawals, and can change them without notice.

In plain words

Remuneration means payments it receives.

Cost disclosure1 clause flagged

FX24 is not obliged to tell you about fees or other charges arising from your trading. Every bank and transfer charge falls on you, and FX24 can take what it says you owe straight from the account. It sets its own exchange rates, with one rate for deposits and a different one for withdrawals.

Why this matters

Money can leave your balance with no statement and no reason given. Converting in and then out at rates FX24 sets alone costs you on both trips.

Exhibit 13WarningHarder than usual

The Company is not obliged to disclose or provide information to the Client about fees or other remuneration, and other expenses incurred by the Company from the trading or non-trading transaction of the Client.
Clause Non-trading operations in Cookie Policy
Read from the broker's site on Open the reference
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must disclose costs and charges to a retail client before they trade, and report them afterwards. FX24's contract states the opposite duty, that it is not obliged to disclose fees, remuneration or expenses at all.

FX24 is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

  • Worse together with Exhibit 20Fees need not be disclosed, and the website page that carries them can change without notice.

Every FX24 withdrawal is a review that can be paused without a deadline

Transactions reaching USD 10,000 in any rolling 30 days can put your withdrawal into an enhanced review that FX24 may delay, hold or reverse without notice. No clause limits how long it runs. FX24 also picks the method and currency you are paid in, and the document that sets the actual deadline is one it does not publish.

Exit conditions2 clauses flagged

FX24 says withdrawals take 5 to 72 hours on business days, then points to its Regulations for non-trading operations for the binding deadline. That document is not one of the eleven FX24 publishes, and not one of the five addenda the contract lists. A second missing document governs trading disputes.

Why this matters

The rule that decides when you actually get paid is one you cannot read before you deposit. You are agreeing to terms FX24 has not shown you.

Exhibit 14WarningHarder than usual

All requests for funds withdrawals from the trading account of the Client shall be performed by the Company within the time, specified in the Regulations for non-trading operations.
Clause Non-trading operations in Cookie Policy
Read from the broker's site on Open the reference

FX24 can decide at its own discretion which method and which currency you may withdraw in, and can reject a request to send you to another route. Money has to go back the way it came in. If your payment provider stops working, FX24 can block those withdrawals for up to six months.

Why this matters

A closed wallet or a cancelled card can lock your money for half a year. You cannot pick a route that still works for you.

Exhibit 21WarningHarder than usual

determine at its own discretion by what method and in what currency the Client can withdraw funds;
Clause Non-trading operations in Cookie Policy
Read from the broker's site on Open the reference

FX24 can remove a bonus mid-trade and its decision is final

FX24 can withdraw or cancel a bonus at any time, whatever the market is doing and whatever state your account is in, without giving a reason. Any bonus dispute ends with FX24's own decision, which the terms call final and binding. Profits made with the bonus do remain withdrawable under the normal rules.

Bonus terms1 clause flagged

FX24 can withdraw or cancel a bonus at any time, whatever the market is doing and whatever state your account is in. It does not have to tell you why it suspended one. Any dispute about a bonus ends with FX24's own decision, which the terms call final and binding.

Why this matters

A bonus counted in your margin can disappear while a position is open, moving you closer to a stop out. Profits you made with the bonus do stay withdrawable under the normal rules.

Exhibit 15WarningHarder than usual

The broker may withdraw or cancel bonuses if a user violates any rules. Bonus removal may occur at any time, regardless of market conditions or account status.
Clause Bonus Changes & Cancellation in Cookie Policy
Read from the broker's site on Open the reference

Three working days to complain, while FX24 can claim against you at any time

FX24 gives you three working days to dispute a trade, counted from the day the problem arose rather than the day you noticed it. Miss it and the contract treats your silence as agreement. FX24's own server log outranks your evidence, complaints made in public are not considered, and posting one lets FX24 disclose your information.

Complaint window1 clause flagged

If you take a complaint about FX24 to a public forum, the contract lets FX24 disclose information it holds about you. Complaints made anywhere other than email or the ticket system in your client area are not considered at all.

Why this matters

Posting about a frozen withdrawal can put your own documents into FX24's reply. The only two channels that count are the ones FX24 controls.

Exhibit 17WarningHarder than usual

In the event of the Client making a claim against the Company via publicly available resources, the Company reserves the right to disclose obtained information about the Client to fully and objectively review the situation.
Clause Confidentiality in Cookie Policy
Read from the broker's site on Open the reference

FX24 calls itself no dealing desk while its policy allows gain at your expense

FX24's homepage sells it as a true NDD broker with no dealing desk and no candle manipulation. Its own Conflicts of Interest Policy lists the company making a financial gain at the client's expense as a situation that arises, and liquidity providers only may be used to hedge your trades. In any dispute FX24's server log outranks what your terminal recorded.

In plain words

Liquidity providers are outside banks and brokers.

Whose side1 clause flagged

FX24's homepage sells it as a true NDD broker with no dealing desk and no candle manipulation. Its own Conflicts of Interest Policy lists FX24 making a financial gain at your expense as a situation that can arise. Liquidity providers only may be used to hedge your trades.

In plain words

On a principal basis, as your counterparty, means the broker takes the other side of your trade itself. Your loss is then the firm’s gain, so it has an interest in how your trade ends.

Supersedes means beats: where two documents disagree, that one wins.

Why this matters

If FX24 keeps the other side of your trade, your profit is its loss. In a dispute, its server log outranks anything your own terminal recorded.

Exhibit 16WarningStandard wording

The Company, or a Relevant person, or a Linked person, is likely to make a financial gain,or avoid a financial loss, or receive another kind of benefit at the expense of the client.
Clause Introduction in Cookie Policy
Read from the broker's site on Open the reference
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must tell a retail client clearly when they deal on their own account as the counterparty, and must not let marketing contradict that disclosure. FX24 discloses the conflict inside its policy while the homepage advertises no dealing desk.

FX24 is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Two companies share one name and no regulator is named anywhere

Bigray Finance Group LLC exists twice, in Azerbaijan and in Saint Vincent and the Grenadines, and the Client Agreement names only the Azerbaijan company as your counterparty. No document in the set says client money is kept separate from FX24's own, and none names a compensation scheme. The Baku address in clause 1.1.1 changed within the last eight days under the same registration number.

Who you contract with1 clause flagged

Two companies share the name Bigray Finance Group LLC, one in Azerbaijan and one in Saint Vincent and the Grenadines. The Client Agreement names only the Azerbaijan company as the party you sign with. No document says client money is kept separate from FX24's own, and none names a compensation scheme.

Why this matters

Nothing tells you which of the two holds your money if they disagree. The Baku address in clause 1.1.1 changed within the last eight days, while the registration number stayed the same.

Exhibit 22NoticeHarder than usual

Bigray Finance Group LLC, registration No. 1406246501, with its registered address at House 25E, Neighborhood 1978, Mammad Araz Street, Narimanov District, Baku AZ1069, Republic of Azerbaijan.
Clause 1.1.1 in Terms and Conditions
Read from the broker's site on Open the reference
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must hold retail client money in segregated accounts and must name the compensation scheme that covers it. FX24's eleven documents contain no segregation clause and name no scheme.

FX24 is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Where the marketing and the contract disagree

A promise made in public, set against the clause that governs it

01

The homepage names a regulator the contract does not, and the contract will not name even the country whose law applies.

Said in public, in English

FX24 Broker is officially registered and licensed by the FSA and Azerbaijan's financial regulator, offering traders a transparent, regulated, and secure trading environment.

English homepage, under the heading Trusted Regulation & Official Registration

In the contract · clause Applicable Law and Jurisdiction

The present Agreement is executed and applied in accordance with legal regulations of the Company's country of incorporation.

02

The same licence claim runs in Persian, while the documents name two companies, two countries and no regulator.

Said in public, in Persian

بروکر FX24 به‌صورت رسمی ثبت شده و تحت مجوز FSA و نهاد ناظر مالی جمهوری آذربایجان فعالیت می‌کند تا محیطی شفاف، قانون‌مند و امن برای معامله‌گران فراهم کند.

Word for word in English: FX24 broker is officially registered and operates under the licence of the FSA and the financial supervisory body of the Republic of Azerbaijan, to provide a transparent, lawful and secure environment for traders.

Persian homepage, under the heading رگولاتوری معتبر و ثبت رسمی

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of fx24.market

In the contract · clause 1.1.2

Bigray Finance Group LLC, registration No. 4044, incorporated as a limited liability company in Saint Vincent and the Grenadines.

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of fx24broker.com

03

Hedging is the headline feature on the homepage and a listed form of Trading Abuse in the contract.

Said in public, in English

FX24 supports flexible hedging, even under negative margin conditions, helping traders manage risk and optimize positions in changing markets.

English homepage, under the heading Hedging Capability Even in Negative Margin

In the contract · clause Trading Abuse, Fair Trading and Compliance

Grid Trading, abusive Hedging, Lock Positions, Mirrored Trading, Coordinated Trading, Copy Trading Abuse, or any similar trading structure intended to circumvent normal market risk, execution principles, pricing mechanisms, liquidity arrangements, or margin requirements.

04

The homepage says FX24 never takes the other side, and its own conflicts policy lists gaining at the client's expense as a situation that arises.

Said in public, in English

True NDD Broker (No Dealing Desk, No Candle Manipulation)

English homepage, under the heading Real Execution, No Manipulation

In the contract · clause Introduction

The Company, or a Relevant person, or a Linked person, is likely to make a financial gain,or avoid a financial loss, or receive another kind of benefit at the expense of the client.

05

FX24 markets in Arabic on its own domain, and its Fraud Warning tells readers that Arabic FX24 sites are not its own.

Said in public, in Arabic

تداول في بيئة شفافة وموثوقة مع FX24. إيداعات وسحوبات آمنة، ودعم على مدار الساعة بجانبك.

Word for word in English: Trade in a transparent and trusted environment with FX24. Safe deposits and withdrawals, and round the clock support beside you.

Arabic homepage on the broker's own domain, above the Create account button

In the contract · clause Our Official Website

Please note that any websites in Arabic or Persian referencing the name FX24 are NOT owned by us and are operated by third parties for marketing and promotional purposes.

What changed quietly

All eleven documents are still published on fx24.market, and the wording is unchanged except in one place. Clause 1.1.1 now gives a different Baku address for Bigray Finance Group LLC, in a different district, under the same registration number. New in this review: the glossary clause letting FX24 treat accounts that share an address or an internet connection as a single trading account, and the licence claim on its homepage that no document supports. The fast withdrawal contradiction is no longer listed, because the current pages promise safe withdrawals rather than quick ones. The score moves from 8.8 to 9.0 on the affiliated accounts clause and the licence claim.

  • REWRITTENClause 1.1.1 · August 2026 (8 September 2026 copy) to August 2026 (16 September 2026 copy)

    The registered address of the company you contract with moved to a different district of Baku in eight days, under the same registration number, with no change to the version label.

    Bigray Finance Group LLC, registration No. 1406246501, with its registered address at House 25E, Neighborhood 1978, Mammad Araz Street, Narimanov District, Baku AZ1069, Republic of Azerbaijan.

The documents this reading is based on

2 files, all published by FX24. Each shows when we read it and a fingerprint of its wording.

WIKILIX keeps the copy of each file it read, and does not republish it: what is published is the fingerprint of its wording. Download the file yourself and hash its text, lowercased with runs of whitespace collapsed, and a matching fingerprint means the wording quoted above is still the wording FX24 publishes.

How this reading was done

Every clause above was read out of a document FX24 publishes itself

This reading was published on .

Documents
2 of 2downloaded from the broker's site, and 2 read in full
Pages opened
80pages walked to find those documents, footer links included
Older copies
2earlier versions downloaded, 1 identical to the copy we hold by fingerprint
Marketing pages
9public pages set against what the contract says
Languages
AR vs EN vs FAthe language it advertises in, against the language it contracts in

Who the contract is with

Bigray Finance Group LLC

Two different companies share the name Bigray Finance Group LLC. One is registered in Azerbaijan under No. 1406246501, the other in Saint Vincent and the Grenadines under No. 4044. The Terms and Conditions call both of them the Company, but the Client Agreement's opening paragraph names only the Azerbaijan company as the party you sign with. The footer, the phone number and the registered address on every page are the Azerbaijan one. No document names a regulator, a licence number or a supervisory authority for either company, and the governing law clause names no country at all.

Quotations are copied verbatim from the documents named above, with the clause number and the page each one came from. Where a clause is quoted in another language, the original is shown first and the English is a translation.

The plain-language parts, what a clause means for a client, how ordinary it is, and how it reads against a regulated standard, are WIKILIX's analysis and are labelled as such on every card. This is a reading of public documents, not legal advice and not an allegation of wrongdoing.

In fairness, and what we could not check

A reader who knows the edges of the work can trust the middle of it

FX24 puts all eleven of its legal documents on one page, free and with no login, where most brokers scatter them across separate files. Its Terms and Definitions glossary is unusually careful: it spells out leverage, margin level, free margin and stop out with the actual formulas, so a reader can check the maths. The Risk Disclosure says that losses can run past your account balance. The Bonus Terms are short and state clearly that profits made with a bonus can still be withdrawn under the normal rules. Every withdrawal needs a one time code sent to your registered phone, and requests without it are rejected automatically.

This review covers nine of FX24's eleven legal documents in full. The Privacy Policy and the IB Agreement are covered in part, and only clauses from the parts reviewed are quoted. FX24 refers to two further documents it does not publish, the Regulations for non-trading operations and the Regulations for performance of trading transactions. That means the rules that set its own withdrawal deadline are not available. Only the Terms and Conditions has an earlier copy to compare against, dated 8 September 2026, so the other ten documents have no history we could check. We also did not compare the instrument by instrument trading conditions, which the contract makes part of the agreement.

How to check any of this yourself

Every quote above links to the FX24 file it came from. This is what to do with it.

Open the three stepsFind the words in the source, work out the fingerprint, and read what a difference does and does not prove.

Open the source and search for the words

Every quote has a link under it. Open the file, or the web page, and search it for the words we quote. The clause number next to the quote tells you where to look.

If the words are not there any more, the source may have changed after we read it. That is worth knowing too. We keep the date we read it, and a code worked out from its wording, so the quote stays checkable.

What a fingerprint is

A fingerprint is a code worked out from what a source says. Change one word and the code changes completely. We keep two codes for every file we read, and the panel on each source shows both.

The first is the code of the exact file we downloaded. The second is the code of its wording alone, with capital letters lowered and runs of spaces collapsed. When the same words are saved as a new file, the first code changes and the second one stays the same.

Only the first code can be worked out on your own computer. Save the file, then run one of these, putting the name of the file you saved where the example is. The panel on each source prints the command with that source's real file name already in it.

macOS or Linux:
  shasum -a 256 the-file-you-saved.pdf

Windows:
  certutil -hashfile the-file-you-saved.pdf SHA256

The two codes are different from each other, and they are not meant to match. Comparing one against the other proves nothing.

What a difference means, and what it does not

A different file code on its own proves nothing. A PDF saved again with a new date inside it is a new file saying exactly the same thing.

A different wording code means the words themselves changed. That is the one that matters, and it is why we keep it.

Even then, a change is not proof of bad faith. Companies update their documents. What this report says is what the document said on the day we read it, and every quote carries that date.

A source that is a web page and not a file has no file to save, so only the code of its wording is shown.

How this report is made

Every clause quoted above comes from a document FX24 publishes on its own website, downloaded and hashed on the date shown, with the clause number and page recorded so any reader can check it. We do not allege anything the documents do not say, and we do not judge FX24 on anything other than its own published terms and its own public marketing. Where a clause has a qualifier that softens it, the report says so. Last read Sep 16, 2026.

If you represent FX24 and a clause has changed, been withdrawn, or is being read out of context, tell us and we will re-read the documents and update this page. Corrections from the broker are welcome and are published with the reading they change. Contact us.

This is a reading of a contract, not legal advice and not a ruling on FX24. Whether its licence is real and current is a separate check on the broker profile.

What traders say about FX24

Comments on FX24 are posted on its profile

Nobody has commented on FX24 yet. If you have traded with them, your experience helps the next reader decide.

Write the first comment
Back to the FX24 profile