Wikilix
Contract reading

What FXCESS legally published, but does not want you to read

Every clause below is published by FXCESS itself, on its own website, today. The finding is not that the text exists. It is the distance between what a client is shown and what a client agreed to. Read from its own documents on .

Contracting entity: Notesco (BVI) Limited

sole discretionhidden feemissing documentdeemed acceptancedormancyjoint liabilitykyc freezeprofit voidingbonus lockchargeback

FXCess contracts through Notesco (BVI) Limited under British Virgin Islands law. It can cancel your profits when it decides your trading was abusive. Its own list of abuse includes not answering an email for 15 days. A 3% fee applies to deposited funds when you do not trade enough. FXCess markets in ten languages and holds you to the English contract only.

Contract risk

Money at risk
7.5/10

Where this contract sitsHow far this contract goes, overall. Under 2 is nothing beyond the ordinary; 6 to 9 means several clauses put money you have already earned at risk; 9 and above reads as designed to make payout refusable.

0510
CriticalClauses that can cost you money you have already earned or deposited, or that remove your ability to challenge it.
4
FlaggedEvery clause worth knowing about, at all three severities. Ordinary terms that every broker has are not counted.
18
DocumentsHow many of the broker's own legal files this reading is based on. Each one was downloaded and hashed on the date shown.
17
ContradictionsPlaces where a promise the broker makes in public is not kept by the clause that governs it.
3

How the 18 break downThe same flagged clauses, split by how much each one can cost you. Severity is our reading of the clause, not the broker's label.

Critical4
Warning12
Notice2

The numbers in this contractFigures taken from this broker's own clauses, so the labels differ from broker to broker. The four in the panel above are the same on every report.

3 of these 4 figures come from a clause we rate critical, which means it can take your money or your profit rather than only delay it.

What the documents say

18 clauses worth knowing about, worst first, each quoted from FXCESS's own files

01

FXCess can cancel your profits when it decides you took part in what it calls Abusive Behaviour. Its own list includes failing to reply to an email for 15 days or more. Clause 28.8 also lets it offset losses against accounts it treats as linked to yours.

Why this matters

Go quiet for two weeks and you hand FXCess a reason to void what you made. The decision is its own, at its sole discretion, and clause 28.8 sets out no appeal.

Exhibit 1CriticalRarely seen15 days

In case the Company in good faith has reason to believe that a Client (whether individually or as part of a group) has participated in Abusive Behaviour as defined below, then the Company is entitled at its sole discretion, to: (i) cancel any profits, as well as any Introducing Broker’s fees, generated from Abusive Behaviour, (ii) to offset any resulting losses against related/hedged winning accounts
Clause 28.8 in Terms of Business, p.34
Downloaded from the broker's site on Open the reference

Our readingProfit cancellation clauses usually turn on trading conduct alone. This one puts a missed email in the same list. An administrative lapse then costs you what risk free arbitrage would.

  • Worse together with Exhibit 9Treating your accounts as one account is what makes offsetting against a winning account possible.
  • Worse together with Exhibit 6Three separate clauses let FXCess reach back into trades that are already closed.
02

Deposit and withdraw without trading and FXCess can take 3% of the deposited funds. Clause 18.9 applies the same fee when it decides your trading falls below a normal threshold. FXCess sets that threshold itself and does not publish it.

Why this matters

Move $10,000 in and out without enough trades and you lose $300 of it. Nothing in the contract tells you what counts as enough trading.

Exhibit 2CriticalRarely seen3%

The Client further acknowledges and agrees that in cases where deposits and withdrawals are conducted on the Client account without any trading activity, the Company reserves the right to charge an administration fee of 3% of the deposited funds to cover any fees/transaction costs incurred by the Company.
Clause 18.9 in Terms of Business, p.26
Downloaded from the broker's site on Open the reference

What it costsA $10,000 deposit charged at 3% loses $300. The fee comes off the money you put in, not off any profit.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must disclose costs and charges to a retail client before that client trades. This fee sits in clause 18.9, and FXCess sets its trigger itself.

FXCESS is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Our readingA percentage of your deposit is an unusual shape for a non trading charge. It is normally a flat monthly amount. Here the charge scales with the money you put in.

  • Worse together with Exhibit 4FXCess sets the trading threshold and can also change the fee itself, with no consent from you.
03

FXCess sells in ten languages and contracts in one. Clause 31 says the English text wins wherever a translation differs. Clause 24.2 also requires every notice you send to be in English.

Why this matters

You can read the sales page in Korean or Japanese and still be bound by English words you never saw. A complaint you write in your own language does not count.

Exhibit 3CriticalHarder than usual10

This Agreement as well as any additional agreement hereto (both present and future) are made in English. Any other language translation is provided as a convenience only. In the case of any inconsistency or discrepancy between original English texts and their translation into any other language, as the case may be, original versions in English shall prevail.
Clause 31 in Terms of Business, p.38
Downloaded from the broker's site on Open the reference
Our own capture of shared.gighl.com, taken on Sep 21, 2026What the contract says, clause 31Visit this page on the broker's siteDownload the full size image file
Our own capture of fxcess.com, taken on Sep 21, 2026The claim, on Japanese legal documents page, which then lists five documentsVisit this page on the broker's siteDownload the full size image file
Our own capture of fxcess.com, taken on Sep 21, 2026What the contract saysVisit this page on the broker's siteDownload the full size image file
  • Worse together with Exhibit 12A complaint has to be made in English, then escalated to authorities the policy never names.
04

FXCess can raise its fees whenever it likes. Clause 18.1 says it needs no consultation and no consent from you. Clause 18.12 puts the duty on you to check the website before every order.

Why this matters

The cost of a trade you plan today can be different by the time you place it. FXCess has no duty to write to you first.

Exhibit 4WarningHarder than usual

The Client agrees that the Company is entitled to change fees unilaterally without any consultation or prior consent from the Client.
Clause 18.1 in Terms of Business, p.25
Downloaded from the broker's site on Open the reference
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must give a retail client the costs of a service before that client trades. Clause 18.1 lets FXCess change fees with no consultation and no consent.

FXCESS is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

05

FXCess aims to pay withdrawals in three business days, though clause 17.14 says only that it will generally do so. The same clause lets it reject any request where it wants more documents. Money must go back the way it came in, to the same person.

Why this matters

Your money can sit while FXCess asks for more paperwork, and the three days never start. If it does not like your documents, clause 17.12 reverses the withdrawal and you pay the transfer charges.

Exhibit 5WarningStandard wording3 working days

The Company will generally process all withdrawal requests within three business days for requests received in good order. The Company reserves the right to reject any withdrawal requests where additional documentation or information is required from the Client.
Clause 17.14 in Terms of Business, p.24
Downloaded from the broker's site on Open the reference
  • Worse together with Exhibit 17A document request can stop a withdrawal, and clause 23.3 lets FXCess hold your instructions until you satisfy it.

FXCess can take back profits it has already paid you

Clause 28.8 lets FXCess cancel profits it links to what it calls Abusive Behaviour, and its own definition includes failing to answer an email for 15 days. Clause 7.3 reverses profits from swap free trading it suspects, and clause 27.4 lets it cancel every earlier transaction on your account. Each decision is the firm's alone.

Earned money1 clause flagged

FXCess can take back profits you already made, on several separate grounds. Clause 7.3 covers swap free trading it suspects of abuse, and it can reclaim the overnight charges it waived. Clause 27.4 lets it cancel all previous transactions on your account.

Why this matters

Closed and settled trades are not final. Clause 18.11 lets FXCess close your positions regardless of profit or loss and debit the account, on suspicion alone.

Exhibit 6CriticalHarder than usual

The Company reserves the right to disable and/or enable swap-free trading for Client’s trading account and/or reverse any cumulative profits derived from the said trading at any given time and/or retrospectively charge the waived swap fee.
Clause 7.3 in Terms of Business, p.15
Downloaded from the broker's site on Open the reference

A 3% charge for not trading, and fees FXCess can change alone

Clause 18.9 lets FXCess charge 3% of deposited funds when money moves in and out without enough trading, and it sets the trading threshold itself. Clause 18.1 lets it change any fee with no consultation and no consent from you. A chargeback costs EUR 60 under clause 18.10.

Cost disclosure1 clause flagged

A chargeback on any deposit costs you EUR 60 under clause 18.10. Clause 6.22 charges 10% of deposited funds, up to $200, for trading FXCess calls latency arbitrage. Clause 7.2 lifts the overnight financing charge above the published levels after 10 calendar days.

Why this matters

A disputed card payment costs you EUR 60, even when the dispute was an honest mistake. The charge is written in the contract, not in a price list.

Exhibit 8WarningHarder than usual$60

The client acknowledges that the company reserves the right to charge an administration fee in the amount of EUR 60 (or equivalent in other currency)
Clause 18.10 in Terms of Business, p.26
Downloaded from the broker's site on Open the reference

You agree to promotion rules FXCess has not published

Clause 29(l) binds you in advance to the terms of any FXCess promotion you join, and says those terms depend on your country of residence. FXCess advertises promotions and an introducing broker reward on its own menu. Neither has terms among the five documents on its legal page.

Promotions1 clause flagged

Signing up binds you to the terms of any FXCess promotion you join, under clause 29(l). Those terms change with your country of residence. None of them sit among the five documents on the legal page.

Why this matters

You agree now to rules you cannot read yet. FXCess advertises promotions and an introducing broker reward, and publishes terms for neither.

Exhibit 16WarningHarder than usual

By entering into this Agreement, the Client acknowledges and understands that, when participating in the Company’s promotions, he will be bound by the terms and conditions of such promotions applicable at the time on the country of residence of the Client;
Clause 29(l) in Terms of Business, p.36
Downloaded from the broker's site on Open the reference

FXCess can merge your accounts and reset your leverage

Clause 15.4 lets FXCess treat several of your accounts as one and move margin between them, even where that closes open positions. Clause 28.3 lets it set off any amount with no notice, using any account you hold. Clause 9.2 lets it change your leverage at any time and takes no responsibility for the losses that follow.

Account control2 clauses flagged

You may hold only one client profile with FXCess. If you open more than one account, clause 15.4 lets it treat them as a single account. It can move your margin between them even if that closes your positions.

Why this matters

A loss in one account can be paid for by closing a winning position in another. Clause 28.3 lets FXCess take the money with no notice to you.

Exhibit 9WarningHarder than usual

If the Client has opened more than one Client Account, the Company shall have the right to treat these Client Accounts as a single Client Account.
Clause 15.4 in Terms of Business, p.21
Downloaded from the broker's site on Open the reference

Leverage lets you trade more than you deposited. Clause 9.2 lets FXCess change yours at any time without your consent, and it takes no responsibility for the losses that follow. Clause 9.3 caps new weekend positions at 1:100 on currencies.

Why this matters

A leverage cut mid position raises the margin you must hold. A new trade you place at the weekend needs more margin than the same trade on Tuesday.

Exhibit 14WarningHarder than usual

The Client acknowledges that the Company has the discretion to change the Client’s trading account leverage at any given time, without the Client’s consent, either on a permanent basis or for a limited period of time in accordance with the Company’s risk parameters, and that the Company bears no responsibility for any losses/damages incurred by the Client as a result.
Clause 9.2 in Terms of Business, p.17
Downloaded from the broker's site on Open the reference

Eight weeks each way, and no ombudsman is named

The FXCess Complaint Handling Policy allows eight weeks for a final response, or a holding letter in its place, which puts no outer limit on the process. If you do not object within eight weeks of the final response, your complaint counts as resolved. Clause 30.2 of the contract excludes liability for loss arising from FXCess providing the service at all.

Complaints2 clauses flagged

FXCess has eight weeks to send you a final response to a complaint, or a holding letter instead. Once you get the final response, the policy gives you eight weeks to object. Say nothing and your complaint counts as resolved.

Why this matters

A holding letter keeps the clock running with no outer limit. If you go quiet after the final answer, the case closes without you agreeing to anything.

Exhibit 12WarningStandard wording

When the complainant has received the final response, he will have eight (8) weeks to respond. If no response has been received from the complainant indicating that he is still dissatisfied with the explanation, then the Complaint will be considered resolved;
Clause 6 in Complaint Handling Policy, p.3
Downloaded from the broker's site on Open the reference
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must point a dissatisfied retail client to a named independent ombudsman. This policy refers only to the competent authorities and names none.

FXCESS is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

FXCess accepts no liability for loss you suffer as a result of it providing the service, under clause 30.2. Clause 30.6 rules out indirect and consequential loss unless there is fraud.

Why this matters

Even a clear service failure leaves you with little to claim. Your one opening is the firm's own records, which clause 28.5 lets you challenge by proving them wrong.

Exhibit 13WarningHarder than usual

The Company shall not be liable for any loss, liability or cost suffered or incurred by the Client as a result of providing the services as described in this Agreement.
Clause 30.2 in Terms of Business, p.37
Downloaded from the broker's site on Open the reference

You contract with a British Virgin Islands company, and only there

Clause 32 puts FXCess disputes under British Virgin Islands law in BVI courts, wherever the client lives. Your counterparty is Notesco (BVI) Limited, registration 2112827, where the same brand named a Bermuda company in 2023 and an Anguilla company in 2025. Clause 16.3 sends payments through a Gibraltar firm owned by a different Notesco entity.

In plain words

On a principal basis, as your counterparty, means the broker takes the other side of your trade itself. Your loss is then the firm’s gain, so it has an interest in how your trade ends.

Counterparty1 clause flagged

You contract with Notesco (BVI) Limited under British Virgin Islands law, and BVI courts hear any dispute. The same brand named a Bermuda company in 2023 and an Anguilla company in 2025. Clause 16.3 routes payments through a Gibraltar firm owned by a different Notesco entity.

Why this matters

Suing FXCess means suing in Tortola, wherever you live. The company you paid may not be the company that held your money.

Exhibit 11WarningHarder than usual

This Agreement and all transactional relations between the Client and the Company are governed by the Laws of the British Virgin Islands, and the competent court for the settlement of any dispute which may arise between them under or in relation to this Agreement shall be the Courts of the British Virgin Islands.
Clause 32 in Terms of Business, p.38
Downloaded from the broker's site on Open the reference

FXCess keeps your data seven years and can share it without telling you

The FXCess privacy policy keeps your personal information for at least seven years after the relationship ends. It allows the firm to pass your details to technology providers and social trading businesses, and to disclose them without notice. Clause 23.3 lets FXCess hold your orders until you supply the documents it asks for.

Your information1 clause flagged

FXCess keeps your personal information for at least seven years after your relationship with it ends. Its privacy policy lets it pass your details to technology providers and social trading businesses. It can also disclose them without telling you.

Why this matters

Closing the account does not end the retention. Clause 23.3 also lets FXCess hold your orders until you supply whatever documents it asks for.

Exhibit 17WarningHarder than usual

We generally need to keep your personal information on record for a period of at least seven years, which is calculated after the execution of the transactions or the termination of the business relationship or in the case you wish to terminate your working relationship with us.
Quoted in Privacy Policy, p.2
Downloaded from the broker's site on Open the reference

A year of silence costs $50, and a small balance costs all of it

Clause 18.8 lets FXCess charge $50 a year on an account with no funding or trading, and take the whole remaining balance where that balance is under $50. Clause 16.6 archives an account after 90 days when the balance is a cent or less. After three years, FXCess can release your money from the client accounts.

In plain words

Dormancy means an account left unused.

Dormancy1 clause flagged

Leave the account alone for a year and FXCess can charge $50 a year to hold it. Clause 18.8 says that if your balance is under $50, it takes whatever is left and archives the account. Clause 16.6 lets it release your money entirely after three years if it cannot trace you.

Why this matters

A forgotten account with $40 in it ends up empty and closed. Neither clause promises you any notice first.

Exhibit 7WarningHarder than usual$50

The Client acknowledges and accepts that in the case of no activity, including funding or trading, within one year, the Company reserves the right to charge an annual fixed administrative fee of 50 USD (or currency equivalent). In case the account balance is below USD 50 (or currency equivalent), the Company will charge any remaining balance and archive the Client’s Account.
Clause 18.8 in Terms of Business, p.26
Downloaded from the broker's site on Open the reference

What it costsAn account left untouched for a year with $40 in it meets the $50 fee. The balance is under $50, so FXCess takes the $40 and archives the account.

What happens, and when

The stages this clause runs through, taken from the broker's own document
TriggerWhat the broker may then doClause
Day 90A balance of 1 cent or less is archived and FXCess can deduct what remains.16.6
After one yearA $50 annual administrative fee starts for holding an inactive account.18.8
Balance under $50FXCess charges the whole remaining balance and archives the account.18.8
After three yearsFXCess can release your remaining money from the client accounts if it cannot trace you.16.6

Segregation is promised, then qualified, with no compensation scheme

Clause 16.1 of the FXCess contract promises client money in accounts segregated from the firm's own, and clause 16.5 allows a third party to pool it so that you have no claim on a specific sum in an insolvency. No compensation scheme is named in any document. All five legal documents download from a host outside fxcess.com.

Where the money sits2 clauses flagged

FXCess promises in clause 16.1 to hold your money separately from its own. Clause 16.5 then allows a third party to pool it with other people's money in one account. In an insolvency you would have no claim on a specific sum.

Why this matters

If the firm holding the pooled money fails, you join a queue rather than point at your own balance. Clause 16.4 says FXCess is not liable for that firm.

Exhibit 10WarningStandard wording

The third party to whom the Company will pass money may hold it in an omnibus account and it may not be possible to separate it from the Client’s money, or the third party’s money in which case the Client will not have any claim against a specific sum in a specific account in the event of insolvency.
Clause 16.5 in Terms of Business, p.22
Downloaded from the broker's site on Open the reference
Our own capture of fxcess.com, taken on Sep 21, 2026The claim, on opening line of the English legal documents pageVisit this page on the broker's siteDownload the full size image file
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must segregate retail client money. Their clients can also claim on a statutory compensation scheme if the firm fails. FXCess names no compensation scheme in any document we read.

FXCESS is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

All five FXCess legal documents download from shared.gighl.com rather than from fxcess.com. The page at fxcess.com/privacy-policy shows the document index instead of a privacy policy. The cookie policy page carries no cookie terms at all.

In plain words

Supersedes means beats: where two documents disagree, that one wins.

Why this matters

You cannot tell from the address whether the contract you are downloading is the one FXCess stands behind. Two superseded Terms of Business, from 2022 and 2023, are still downloadable from its own site.

Exhibit 18NoticeHarder than usual

Home > FXCess > Legal Documents
Quoted in Privacy policy page
Read from the broker's site on Open the reference

FXCess is the counterparty to your trades

Clause 6.1 states that FXCess deals as principal and is the contractual counterparty to the client, with STP-ECN accounts as the exception. Clause 22 says the firm may be required to manage conflicts of interest. No conflicts of interest policy sits among the five documents it publishes.

Both sides of the trade1 clause flagged

FXCess takes the other side of your trades as principal, which clause 6.1 states plainly. Clause 22 says it may be required to manage conflicts of interest. No conflicts of interest policy appears among its five legal documents.

Why this matters

Your loss can be the firm's gain, and nothing published tells you how it manages that. STP-ECN accounts are the one exception the contract names.

Exhibit 15NoticeStandard wording

the Company will enter into transactions with the client as principal (counterparty) not as an agent and where the client holds an STP-ECN account the Company will nonetheless act on behalf of the Client in the capacity of agent for all STP-ECN Client Account Transactions.
Clause 6.1 in Terms of Business, p.10
Downloaded from the broker's site on Open the reference
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must keep a conflicts of interest policy and disclose it on request. Clause 22 of this contract says FXCess may be required to have such arrangements.

FXCESS is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Where the marketing and the contract disagree

A promise made in public, set against the clause that governs it

01

FXCess tells French readers to understand the documents, then makes only the English wording count.

Said in public, in French

Vous devez lire et comprendre ces documents avant d'ouvrir un compte avec FXCess

Word for word in English: You must read and understand these documents before opening an account with FXCess

French legal documents page

In the contract · clause 31

Any other language translation is provided as a convenience only. In the case of any inconsistency or discrepancy between original English texts and their translation into any other language, as the case may be, original versions in English shall prevail.

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of shared.gighl.com

02

The Japanese page says two documents bind you while five are listed on it.

Said in public, in Japanese

以下の2つの書類・Fxcessが発行する追加の取引規約等は、Fxcessの取引口座・入出金・お客様の取引全てに適用されます。

Word for word in English: The following two documents, and additional trading terms issued by Fxcess, apply to your Fxcess trading account, your deposits and withdrawals, and all of your trades.

Japanese legal documents page, which then lists five documents

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of fxcess.com

In the contract

The relevant documents below, as well as any relevant additional terms and conditions issued by us from time to time, will govern your relationship with us if you open an account with us and/or enter into any Transactions with us.

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of fxcess.com

03

Security is the stated priority, while clause 16.5 leaves you no claim on a specific sum if a third party fails.

Said in public, in English

Our priority is the security of our clients.

opening line of the English legal documents page

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of fxcess.com

In the contract · clause 16.5

The third party to whom the Company will pass money may hold it in an omnibus account and it may not be possible to separate it from the Client’s money, or the third party’s money in which case the Client will not have any claim against a specific sum in a specific account in the event of insolvency.

What changed quietly

This is our first reading of FXCess, so there is nothing yet to compare it against.

  • REWRITTENClause

    The company behind the brand moved from Anguilla to the British Virgin Islands during 2025.

    FXCess is a trade name of Notesco (BVI) Limited, a company authorized by the Financial Services Commission (FSC) in the British Virgin Islands with Investment Business License Number SIBA/L/24/1175, and registered address of PO Box 4301, Road Town, Tortola, British Virgin Islands.
  • REMOVEDClause

    The risk line that sat at the top of the legal page in January is gone, though the footer warning remains.

  • ADDEDClause

    FXCess added a money laundering policy and a complaint handling policy to a shelf that carried three documents in 2023.

    Anti-Money Laundering Policy

The documents this reading is based on

17 files, all published by FXCESS. Each shows when we read it and a fingerprint of its wording.

WIKILIX keeps the copy of each file it read, and does not republish it: what is published is the fingerprint of its wording. Download the file yourself and hash its text, lowercased with runs of whitespace collapsed, and a matching fingerprint means the wording quoted above is still the wording FXCESS publishes.

How this reading was done

Every clause above was read out of a document FXCESS publishes itself

This reading was published on .

Documents
7 of 17downloaded from the broker's site, and 7 read in full
Pages opened
40pages walked to find those documents, footer links included
Older copies
8earlier versions downloaded, 5 identical to the copy we hold by fingerprint
Languages
EN vs FR vs JAthe language it advertises in, against the language it contracts in

Who the contract is with

Notesco (BVI) Limited

Notesco (BVI) Limited, registration number 2112827, registered at Trinity Chambers, PO Box 4301, Road Town, Tortola, holds British Virgin Islands FSC licence SIBA/L/24/1175 and is named as your counterparty throughout the contract. It is not the Bermuda company Notesco Limited, number 51491, that the brand named in 2023, nor Notesco Int Limited in Anguilla, number A000001800, named on the cookie page in 2025. Clause 16.3 adds that payment services may be provided by CIFOI Limited in Gibraltar, which the contract says is wholly owned by Notesco Int Limited rather than by your counterparty.

Quotations are copied verbatim from the documents named above, with the clause number and the page each one came from. Where a clause is quoted in another language, the original is shown first and the English is a translation.

The plain-language parts, what a clause means for a client, how ordinary it is, and how it reads against a regulated standard, are WIKILIX's analysis and are labelled as such on every card. This is a reading of public documents, not legal advice and not an allegation of wrongdoing.

In fairness, and what we could not check

A reader who knows the edges of the work can trust the middle of it

FXCess puts negative balance protection in the contract itself: clause 4.2 says you will not be required to cover losses beyond the capital you invested. Clause 16.1 commits to holding client money in accounts segregated from the firm's own. Clause 28.6 stops later amendments from applying to trades you already made. The complaint policy sets no deadline for you to complain and promises a written acknowledgment in five business days. Clause 28.5 lets you challenge the firm's records by proving them wrong. Every document carries a version number and a date, which is more than most brokers publish.

Every clause quoted here comes from the Terms of Business version 2025/002, dated 21 November 2025, and from the Complaint Handling Policy, the Privacy Policy and the Anti-Money Laundering Policy that FXCess links from its legal page. We read those four in full. We did not read the Affiliates Agreement. Five older PDFs stored on fxcess.com itself would not open for us: two earlier Terms of Business from 2022 and 2023, a 2024 affiliate agreement, and 2025 copies of the privacy and money laundering policies. We did not test the product pages, the leverage, spread and funding claims, against the contract, so every figure here comes from the legal documents. We compared the legal page in English, French, Japanese, Korean and Indonesian, and not in Spanish, Chinese, Vietnamese, Thai or Dutch.

How to check any of this yourself

Every quote above links to the FXCESS file it came from. This is what to do with it.

Open the three stepsFind the words in the source, work out the fingerprint, and read what a difference does and does not prove.

Open the source and search for the words

Every quote has a link under it. Open the file, or the web page, and search it for the words we quote. The clause number next to the quote tells you where to look.

If the words are not there any more, the source may have changed after we read it. That is worth knowing too. We keep the date we read it, and a code worked out from its wording, so the quote stays checkable.

What a fingerprint is

A fingerprint is a code worked out from what a source says. Change one word and the code changes completely. We keep two codes for every file we read, and the panel on each source shows both.

The first is the code of the exact file we downloaded. The second is the code of its wording alone, with capital letters lowered and runs of spaces collapsed. When the same words are saved as a new file, the first code changes and the second one stays the same.

Only the first code can be worked out on your own computer. Save the file, then run one of these, putting the name of the file you saved where the example is. The panel on each source prints the command with that source's real file name already in it.

macOS or Linux:
  shasum -a 256 the-file-you-saved.pdf

Windows:
  certutil -hashfile the-file-you-saved.pdf SHA256

The two codes are different from each other, and they are not meant to match. Comparing one against the other proves nothing.

What a difference means, and what it does not

A different file code on its own proves nothing. A PDF saved again with a new date inside it is a new file saying exactly the same thing.

A different wording code means the words themselves changed. That is the one that matters, and it is why we keep it.

Even then, a change is not proof of bad faith. Companies update their documents. What this report says is what the document said on the day we read it, and every quote carries that date.

A source that is a web page and not a file has no file to save, so only the code of its wording is shown.

How this report is made

Every clause quoted above comes from a document FXCESS publishes on its own website, downloaded and hashed on the date shown, with the clause number and page recorded so any reader can check it. We do not allege anything the documents do not say, and we do not judge FXCESS on anything other than its own published terms and its own public marketing. Where a clause has a qualifier that softens it, the report says so. Last read Sep 21, 2026.

If you represent FXCESS and a clause has changed, been withdrawn, or is being read out of context, tell us and we will re-read the documents and update this page. Corrections from the broker are welcome and are published with the reading they change. Contact us.

This is a reading of a contract, not legal advice and not a ruling on FXCESS. Whether its licence is real and current is a separate check on the broker profile.

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