Risk scorecard
Each area is scored 0 (clean) to 10 (worst). Higher means more risk.
Regulation
7/10 · HighReal offshore VFSC licence for the fxprimus.com company, but Malaysia and India list the site as unauthorised and the group lost its Mauritius licences in 2016.
Identity & transparency
3/10 · LowCompany names, numbers and addresses match the Vanuatu and Cyprus registries and the CySEC register; owners and managers are not named.
Withdrawals & conduct
5/10 · ModerateRecurring reports of balances removed for alleged abuse and of unanswered withdrawals, but mostly on 1 platform, with public replies and some positive reviews.
Reputation
6/10 · HighTrustpilot 4.3 from 98 reviews with 34% 1-star, entries on 2 regulator alert lists, and copycat sites that use the name.
Website claims
6/10 · HighClaims 'over 25 years' though founded in 2009, 'the safest place to trade' and 'fully regulated' on an offshore licence, and insurance it does not document.
Operational history
6/10 · HighSame brand and website since 2009 and the oldest group company dates from 2014, though the offshore operating company changed after the Mauritius revocation.
Who they are
A quick desk file on the company behind the brand.
- Brand: FXPrimus, also written FXPRIMUS.
- Legal entity: Primus Markets INTL Limited, Vanuatu international company number 14595. This company signs the client agreement for fxprimus.com.
- Registered: Govant Building, Kumul Highway, Port Vila, Vanuatu. The Vanuatu company registry shows a registration date of 14 April 2016.
- Website: fxprimus.com, registered in July 2009. The EU website fxprimus.eu belongs to the sister company Primus Global Ltd.
- Only licence for fxprimus.com clients: a financial dealer licence from the Vanuatu Financial Services Commission (VFSC) for company number 14595.
- Group licence in the EU: Primus Global Ltd (Cyprus, HE 337614) holds CySEC licence 261/14. CySEC approves only the website fxprimus.eu under licence 261/14, so the CySEC licence does not cover fxprimus.com accounts.
- Payment agent: Primus Solutions Ltd (Cyprus, HE 410155) may collect payments for the Vanuatu company.
- Offers: CFDs, which are contracts that follow a price without owning the asset, on forex, metals, energies, indices, stocks and crypto. FXPrimus also sells synthetic indices, which the client agreement calls simulated instruments rather than real markets. Trading runs on MetaTrader 4, MetaTrader 5 and WebTrader.
- Promotions: a 100% deposit bonus that cannot be withdrawn and shrinks with every withdrawal, plus up to USD 8 cashback per lot.
- Not accepted: residents of Australia, Belgium, Iran, North Korea, the USA, Russia, Myanmar and India, according to the site footer.
- Age claim: the About page says FXPrimus was founded in 2009. The site menu claims 'over 25 years of excellence', which the domain and company records do not support.
Regulation
Who really oversees this broker, and what each licence is worth to you.
Proof of regulation on an official register: Yes
We confirmed this broker on a genuine regulator’s register.
Licences the broker publishes
Vanuatu Financial Services Commission (VFSC)
Cyprus Securities and Exchange Commission (CySEC)
Found by our investigation (1) — the broker does not list these on its own site
Financial Services Commission, Mauritius (FSC)
Found by us — not listed by the broker
Why we reached this verdict
How the evidence adds up.
FXPrimus is a real broker with an offshore licence, but regulators in Malaysia and India say it has no permission to serve their residents. We put the risk at 69%, the top of the high-risk range.
- Identity: The company names, numbers and addresses on fxprimus.com match the Vanuatu company registry, the VFSC licensee list and the CySEC register. FXPrimus is not a clone, meaning a fake copy of another firm.
- Licence: Primus Markets INTL Limited holds a VFSC financial dealer licence. The VFSC is an offshore regulator, and no compensation scheme protects client money in Vanuatu. The CySEC licence of the sister company covers only fxprimus.eu.
- Regulator alerts: The Securities Commission Malaysia lists fxprimus.com for unlicensed capital market activities. The Reserve Bank of India lists fxprimus.com as an unauthorised forex platform. The Indian list also names large brokers regulated in the UK and the US. The Indian entry concerns permission to serve Indian residents, not fraud.
- Malaysia after the alert: On 1 December 2020, about 6 weeks after the Malaysian alert, a client in Malaysia complained that the local access link had stopped working. FXPrimus replied that an account manager would share 'the links that work in Malaysia'.
- Regulatory history: The Financial Services Commission of Mauritius suspended the licences of FX Primus Limited in May 2015. The commission revoked the same licences on 28 March 2016. FX Primus Limited was the group's earlier offshore company, so this history stays with the FXPrimus brand.
- Complaints: Trustpilot shows 98 reviews with a 4.3 score, but 34% are 1-star. In late October 2023, 4 clients in Turkey reported blocked withdrawals within 1 week. From 2024 to 2026, several clients reported balances removed after FXPrimus said they traded abusively or used linked accounts. Most of these reports sit on 1 review site, so the pattern is not confirmed.
- Claims: The site calls itself 'the safest place to trade' and 'fully regulated', and its menu claims 'over 25 years of excellence'. The FXPrimus brand started in 2009, and the only licence for fxprimus.com clients is offshore.
- Why the rating is not higher: We found no regulator or court finding of fraud against FXPrimus or its companies. The brand has traded on the same website since 2009, and FXPrimus answers complaints in public.
Evidence ledger
Every finding, with its source and how strongly it points.
E1The VFSC Financial Dealers Licensee List shows PRIMUS MARKETS INTL LIMITED, company number 14595, with licence classes A, B and C. The name and number match the operator named in the fxprimus.com footer and client agreement.
E2The Vanuatu company registry lists PRIMUS MARKETS INTL LIMITED (14595) as an international company registered on 14 April 2016 at Govant Building, Kumul Highway, Port Vila. The company filed its last annual return on 30 March 2026.
StrongVanuatu Financial Services Commission company registry, International Companies (search: Primus Markets)E3The CySEC register lists Primus Global Ltd with licence 261/14, company number 337614 and the previous name FX Primus Europe (CY) Ltd. CySEC lists www.fxprimus.eu as the only approved website for Primus Global Ltd. The licence permits executing client orders and dealing on own account.
E4The Cyprus companies registry lists PRIMUS GLOBAL LTD (HE 337614), formerly FX PRIMUS EUROPE (CY) LIMITED. The registry shows a registration date of 7 November 2014 and the status Registered.
E5The Cyprus companies registry lists PRIMUS SOLUTIONS LTD (HE 410155), registered on 15 June 2020. The fxprimus.com footer names Primus Solutions Ltd as a possible payment agent for the Vanuatu company.
E6The fxprimus.com footer says Primus Markets INTL Ltd, number 14595, at Govant Building, Port Vila, operates the website. The footer lists Primus Global Ltd (CySEC 261/14) and Primus Solutions Ltd as the other brand companies.
Moderatefxprimus.com home pageE7The domain record shows fxprimus.com was registered on 7 July 2009, and the Internet Archive first captured the site on 14 August 2009. Both dates match the 2009 founding on the About page.
E8The Securities Commission Malaysia Investor Alert List names FXprimus with the website https://www.fxprimus.com/int/ for carrying out unlicensed capital market activities. The SC added FXprimus to the list on 23 October 2020.
E9The Reserve Bank of India Alert List, updated on 19 November 2025, names FXPrimus with https://fxprimus.com. The list covers entities not authorised to deal in forex or to run electronic forex trading platforms. The same list also names IG Markets, Forex.com, eToro and FXCM.
Hard proofReserve Bank of India, Alert ListE10IOSCO's alert database records a Monetary Authority of Singapore alert of 22 September 2015 naming FX Primus, fxprimus.eu and support@fxprimus.com. The MAS online alert list does not return this entry at the time of writing.
ModerateIOSCO I-SCAN record 50587E11The FSC Mauritius list of revoked and suspended licences includes a public notice of 28 March 2016. The notice revoked 3 licences of FX Primus Limited. The 3 licences were 2 Investment Dealer licences, for currency derivatives and full service dealing, and a Category 1 Global Business Licence.
E12IOSCO's alert database records the FSC Mauritius notice of 28 May 2015 that suspended FX Primus Limited.
ModerateIOSCO I-SCAN record 4290E13Finance Magnates reported on 28 May 2015 that the FSC suspended the FXPrimus Mauritius licence. The reported grounds were breaches of Mauritius law, anti-money-laundering failures and breaches of licence conditions.
ModerateFinance MagnatesE14LeapRate reported on 29 March 2016 that FXPRIMUS called the revocation old news with no effect on its present clients. FXPRIMUS also said its Cyprus company had run the platform since April 2015.
WeakLeapRateE15The fxprimus.com menu says 'We have been providing over 25 years of excellence as an online broker'. The About page timeline says FXPRIMUS was founded in 2009, which matches the domain record.
E16The fxprimus.com home page calls FXPrimus 'The Safest Place to Trade' and 'fully regulated', and the About page cites 'global insurance protections'. The client agreement names no insurance and no compensation scheme. The client agreement also calls the VFSC the 'Vanuatu Securities and Exchange Commission'.
E17The June 2026 client agreement applies Vanuatu law. The agreement lets FXPrimus close related accounts, adjust balances and cancel historic profits when it suspects abusive trading. The agreement also sets a fee of USD 50 a month after 3 months of inactivity.
E18Trustpilot shows 98 reviews of fxprimus.com with a TrustScore of 4.3: 52% are 5-star and 34% are 1-star. FXPrimus replied to 75% of negative reviews.
ModerateTrustpilot, fxprimus.comE19Trustpilot shows 4 reviews from Turkey, dated 26 to 31 October 2023, reporting blocked withdrawals. One reviewer cites 7,574 USDT and an MT4 account number.
E20Trustpilot reviewers from 2024 to 2026 report balances removed after FXPrimus alleged cheating, illegal trading or linked accounts. A Brazilian client lists 15,000 USD of crypto deposits with transaction IDs. FXPrimus replied that its risk team had found links to accounts that breached the client agreement.
E21On 1 December 2020 a Malaysian reviewer wrote that the Malaysian access link primusmarket.com no longer worked. FXPrimus replied that an account manager would share 'the links that work in Malaysia'.
E22A January 2026 post on a review aggregator describes a 1,200 USD 'account verification upgrade' demand, then promotes a paid fund-recovery service. The promotion marks the post as an advert rather than a credible complaint. Other posts praise named FXPrimus staff, and 1 comes from a self-described partner.
E23IOSCO's alert database holds Spanish CNMV warnings about primusfx.net (April 2023) and primus-ltd.net (October 2023). Neither site is fxprimus.com.
ModerateIOSCO I-SCAN search: primusE24Finance Magnates reported in April 2023 that FXPRIMUS had sent a cease-and-desist letter to the copycat PRIMUS FX at primusfx.net in February 2023.
WeakFinance MagnatesE25A compliance newsletter quotes an FSCA notice of 13 June 2022. The notice calls FSP 46675 the lapsed licence number of Primus Africa (Pty) Ltd, which an unrelated firm had used.
E26A search of the FCA website returns no warning for fxprimus.
E27IOSCO's alert database returns 1 entry for the keyword fxprimus: the Securities Commission Malaysia alert.
E28fxprimus.eu names Primus Global Ltd (HE 337614) as operator under CySEC licence 261/14. The footer address, Kolonakiou 57 in Limassol, differs from the CySEC register address at 25 Kolonakiou Street.
E29The 100% bonus cannot be withdrawn and shrinks with each withdrawal. Bonus accounts have leverage capped at 300:1 and a 100% stop-out level, where positions close once equity equals the margin used. The home page advertises synthetic indices with effective leverage of up to 10,000.
The other side
The strongest case in this broker’s favour.
The strongest case for FXPrimus is a long, open record under one name and one website.
- The brand has run on fxprimus.com since 2009, and the group names all 3 of its companies with registration numbers. The EU arm, Primus Global Ltd, holds a CySEC licence for fxprimus.eu.
- The UK Financial Conduct Authority (FCA) has no warning that names FXPrimus.
- The Reserve Bank of India list also names IG, Forex.com, eToro and FXCM, which are regulated in the UK, the US or the EU. An entry on the Indian list is about permission to serve Indian residents.
- FXPrimus replied to 75% of negative Trustpilot reviews, and some positive reviews describe fast withdrawals.
- Copycat sites have used the name. Spain's CNMV warned about primusfx.net in April 2023, and some complaints may come from victims of copycat sites.
- The Mauritius revocation dates from 2016. FXPrimus said at the time that the revocation had no effect on its later clients.
- FXPrimus says its balance removals follow its client agreement, which allows it to cancel profits from abusive trading.
What would change this
What we would need to see to revise the verdict.
Changes in licences, regulator lists or complaint patterns would move this rating in either direction.
- Lower risk: the Securities Commission Malaysia and the Reserve Bank of India remove fxprimus.com from their alert lists.
- Lower risk: a major regulator licenses the company that serves fxprimus.com clients, or FXPrimus moves those clients to its Cyprus company.
- Lower risk: FXPrimus publishes an outside audit of its segregated client accounts, meaning accounts kept apart from company money, and proof of the insurance it mentions.
- Lower risk: the site drops the 'over 25 years' claim.
- Higher risk: a major regulator such as the FCA or ASIC issues a warning that names fxprimus.com.
- Higher risk: a confirmed case where FXPrimus demands an extra payment before releasing a withdrawal.
- Higher risk: a new cluster of unpaid withdrawals on several review sites, or action by the VFSC.
Check it yourself
Official registers and warning lists. Verify every claim first-hand.
VFSC Financial Dealers Licensee List
Find PRIMUS MARKETS INTL LIMITED, company number 14595, in the list.
CySEC register: Primus Global Ltd
Shows licence 261/14 and the only approved website, fxprimus.eu.
Securities Commission Malaysia Investor Alert List
Search for FXprimus to see the 2020 alert for fxprimus.com.
Reserve Bank of India Alert List
Lists FXPrimus with fxprimus.com among unauthorised forex platforms.
FSC Mauritius revoked and suspended licences
Filter by 2016 to find the FX Primus Limited revocation notice.
Cyprus companies registry: Primus Global Ltd
Shows company HE 337614 and its former name FX Primus Europe (CY) Limited.
FXPrimus client agreement
Names the Vanuatu company you contract with and its abusive-trading rules.
Trustpilot reviews of fxprimus.com
Client reviews, including withdrawal and balance complaints.
Frequently asked questions
Quick answers about this broker’s safety.
Is FXPrimus a scam?
FXPrimus is not a proven scam, but we rate it high risk. It is a real broker that has used fxprimus.com since 2009. Regulators in Malaysia and India list it as unauthorised, and its earlier Mauritius company lost its licences in 2016.
Is FXPrimus a fraud?
We found no regulator or court finding of fraud against FXPrimus or its companies. The regulator actions on record concern unauthorised business in Malaysia and India and the 2016 licence revocation in Mauritius. Some clients do report balances removed under the broker's abusive-trading rules.
Is FXPrimus regulated?
Primus Markets INTL Limited, which runs fxprimus.com, holds a financial dealer licence from the Vanuatu Financial Services Commission. Vanuatu is an offshore jurisdiction with light supervision and no compensation scheme. The CySEC licence shown in the site footer belongs to a sister company and covers only fxprimus.eu.
Does the CySEC licence protect fxprimus.com clients?
No. CySEC approves only the website fxprimus.eu under licence 261/14, held by Primus Global Ltd in Cyprus. Clients who open accounts on fxprimus.com contract with Primus Markets INTL Limited in Vanuatu. EU protections apply only to clients of the Cyprus company.
Why do Malaysia and India warn about FXPrimus?
Both regulators say FXPrimus has no permission to offer trading to their residents. The Securities Commission Malaysia listed fxprimus.com in 2020 for unlicensed capital market activities. The Reserve Bank of India lists fxprimus.com as an unauthorised forex platform, alongside several large regulated brokers.
What happened to FXPrimus in Mauritius?
The Financial Services Commission of Mauritius suspended the licences of FX Primus Limited in May 2015. The commission revoked the same licences on 28 March 2016. Press reports of the notices cite breaches of the Financial Services Act, anti-money-laundering failures and broken licence conditions. FX Primus Limited was the group's earlier offshore company.
Can I withdraw my money from FXPrimus?
Some clients report smooth withdrawals, but others report withdrawals held or balances removed. In late October 2023, 4 clients in Turkey reported blocked withdrawals within 1 week. Since 2024, several clients have reported balances removed after FXPrimus alleged abusive trading or linked accounts. Test a small withdrawal before you deposit more.
Why does FXPrimus remove some clients' balances?
FXPrimus says it acts under its client agreement when it finds abusive trading or links between accounts. The client agreement lets FXPrimus close related accounts, adjust balances and cancel historic profits. Affected clients dispute these decisions, and 1 Brazilian client reported more than USD 10,000 removed in 2026.
Is my money safe with FXPrimus?
Money at FXPrimus has less protection than at a broker licensed in the UK, the EU or Australia. No compensation scheme covers fxprimus.com clients if the company fails. FXPrimus says it keeps client money in segregated accounts, meaning accounts kept apart from company money, but the site publishes no audit report to show it.
How old is FXPrimus?
The FXPrimus brand dates from 2009, when fxprimus.com was registered. The oldest group company on record, Primus Global Ltd in Cyprus, was registered in November 2014. The Vanuatu company that serves fxprimus.com clients was registered in April 2016. The records do not support the site menu's claim of 'over 25 years of excellence'.
Who owns FXPrimus?
The site names the companies but not the owners. Primus Markets INTL Limited in Vanuatu runs fxprimus.com, and Primus Global Ltd in Cyprus runs fxprimus.eu. Primus Solutions Ltd in Cyprus may act as a payment agent. The About page quotes a group chairman without giving a name.
Is there a fake FXPrimus website?
Yes, copycat sites have used the name. Spain's CNMV warned about primusfx.net, a site calling itself PRIMUS FX, in April 2023. FXPrimus says it sent PRIMUS FX a cease-and-desist letter, which is a formal demand to stop, in February 2023. Use only fxprimus.com or fxprimus.eu.
What should I check before depositing with FXPrimus?
Check that your contract names Primus Markets INTL Limited and that your country is not on the broker's excluded list. Check whether your own regulator warns against FXPrimus, as Malaysia and India do. Find the company on the VFSC licensee list yourself, then make a small deposit and a small withdrawal first.
What should I do if FXPrimus does not pay me?
Send a written complaint to complaints@fxprimus.com and keep every reply. If FXPrimus does not resolve the complaint, report the case to the Vanuatu Financial Services Commission. Never pay a 'recovery' service that promises to get your money back for a fee.
What we recommend
The practical takeaway from everything above.
Treat FXPrimus as an offshore broker with weak protection, and test it with small amounts first.
- Read the client agreement before you deposit. An account on fxprimus.com is a contract with Primus Markets INTL Limited in Vanuatu, under Vanuatu law.
- If you live in Malaysia or India, your regulator says FXPrimus has no permission to serve you. Local investor protections do not apply to an unauthorised firm.
- FXPrimus does not link its licence numbers to the regulators' registers. Check the VFSC licensee list and the CySEC register yourself.
- Start with a small deposit, then request a small withdrawal before you add more money.
- Skip the 100% bonus if you may withdraw soon, because every withdrawal removes part of the bonus.
- Read the rules on abusive trading and linked accounts. Under those rules FXPrimus can cancel profits and adjust balances.
- Keep a record of every deposit, including bank references and crypto transaction IDs.
- Use only fxprimus.com or fxprimus.eu. A site such as primusfx.net is not FXPrimus.
- If a dispute starts, write to complaints@fxprimus.com and keep every reply. Never pay a 'recovery' service that charges a fee to get your money back.
This is an independent assessment of risk, not a legal ruling. Scores and verdicts follow the Wikilix broker-safety methodology and can change as new evidence appears. Review scores are treated with caution when a broker’s reviews look manipulated. Last reviewed November 11, 2026. If any detail here is out of date or incorrect, or you represent this broker, please contact us.
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