Licence number
No number recorded
View licence record- Licence holder
- Held by ITB
- Licence type and regime
- Financial Service
- Offshore
One licence is on record for ITB. None has been checked against an official register yet.
Back to ITBCounts of what is on record, not a rating. Each figure describes the register entries Wikilix holds and the checks it has run against them.
ITB has one licence on record with Wikilix, issued by one authority across one jurisdiction. None was issued by a tier-1 or tier-2 authority. None has yet been located on an issuing authority’s own register, so every entry here should be read as claimed rather than confirmed.
One licence comes from an authority classed as offshore. An offshore regime can be a legitimate registration, but it typically carries lower capital requirements and no compensation scheme.
Every licence on record for ITB, strongest authority first.
Each authority below publishes a register you can search. The name a register prints is often a separate legal entity, not the trading brand — search for the name given here.
FSA's own rules for the firms it authorises.
Answered from the register entries on this page.
No. The broker does not publish a separate complaints address or a formal escalation route on its public contact or help pages. Complaints therefore travel through the same channels as ordinary support, meaning the general support email, the ticket system in the client panel, or the published telephone numbers. Clients who want a documented record of a dispute are better served by the ticket system or email than by live chat or a phone call.
Yes. The broker allows trading to begin after registration without verification, but states that identity verification is mandatory before a withdrawal request can be processed. Verification is done by uploading an identity document such as a passport or national ID card in the client panel, and the broker says the document must be valid for at least a further six months. It describes the check as automated, usually returning a result in under 30 seconds.
Log in to the client panel and open the support or tickets section to create a request, where you can choose a subject, describe the issue and ask for a callback. The support team reviews the ticket and replies inside the same panel. Ticket creation is only available to registered users, so pre-account enquiries need to go through the contact form, live chat or the published telephone numbers.
ITB Broker states that support is provided in several languages, naming Persian, English and Arabic among them. The broker also links a Persian-language Telegram channel alongside its main accounts, which points to a particular focus on Persian-speaking clients. The site itself is published in English and offers a number of other language versions.
The broker states that its support team is available 24/7, every day of the week. That is the company's own published commitment on its help pages rather than an independently measured service level. No guaranteed response time is published for tickets or email, so the speed of a reply is not something the broker commits to in writing.
ITB Broker publishes several direct contact routes on its own contact page: the email address support@ITBFX.com, three United Kingdom telephone numbers (+44 2046000839, +44 2046000842 and +44 2046000843), and a Telegram support channel reached through the handle @ITBFXSupport_Bot. A live chat widget is available on the site, and a contact form can be used to request a callback. Registered clients can also open a ticket from the support section of the client panel.
ITB Broker offers support by phone, email, live chat, Telegram and WhatsApp, and registered clients can raise a ticket from the support section of the client panel. The broker states on its own site that its support team is available 24/7, every day of the week, and that support is provided in several languages including English, Persian and Arabic. Published contact points include the address support@ITBFX.com and three United Kingdom telephone numbers, and the broker links official LinkedIn, X, Instagram and YouTube profiles.