Risk scorecard
Each area is scored 0 (clean) to 10 (worst). Higher means more risk.
Regulation
7/10 · HighNo licence from any authority while taking deposits; only a Saint Lucia IBC, which is not financial regulation.
Identity & transparency
7/10 · HighOffshore shell, undisclosed ownership, an Egyptian sales line, and a mid-freeze rebrand to 'Levels Social'; some contact details are published.
Withdrawals & conduct
8/10 · CriticalRepeated, specific fund-integrity complaints (GBP 10,000 held over a year, 25-day stalls, DK and GB clients); a few positive withdrawal reports temper it.
Reputation
7/10 · HighMultiple independent scam and non-withdrawal reports and aggregator warnings, mixed with a minority of positive reviews.
Website claims
6/10 · HighAdvertises 'instant withdrawal' and 'safe trading' directly contradicted by client reports; no fabricated licence claims, which keeps it out of the top band.
Operational history
5/10 · ModerateDomain about 2.5 years old and under three years; company undatable, so the figure is an upper bound based on the domain alone.
Who they are
A quick desk file on the company behind the brand.
- Brand: Levels (also seen rebranded as 'Levels Social'; a funding/prop page at fxlvlsfunding.com is linked to the same name)
- Legal entity: Levels Limited
- Registered: Ground floor, The Sotheby Building, Rodney Bay, Gros-Islet, Saint Lucia (P.O. Box 838, Castries, Saint Lucia)
- Website: fxlvls.com (client portal at myaccountnew.fxlvls.com); currently offline for a lapsed hosting subscription
- Only 'licence': a Saint Lucia International Business Company registration, which is not financial regulation. No forex or CFD licence from any authority.
- Offers: Forex, commodities, indices, stocks and crypto CFDs on MT5 and cTrader, leverage up to 1:1000, deposits from 5 USD, PAMM/MAM and copy trading
- Not accepted: Iran, Cuba, Sudan, Syria, North Korea, United States and Hong Kong
- Age claim: No explicit founding year advertised; the domain dates to February 2024 (about two and a half years old)
Regulation
Who really oversees this broker, and what each licence is worth to you.
Proof of regulation on an official register: No
We could not confirm this broker on any genuine regulator’s register.
Saint Lucia Registry of International Business Companies
Why we reached this verdict
How the evidence adds up.
We reached 'likely scam' from several findings that point the same way.
- No regulation, but it takes deposits. The site names no regulator and links only a Google Drive PDF for terms. Its Saint Lucia IBC registration is a company formation, not a licence, and Saint Lucia does not license retail forex. Yet it accepts real money, offers 1:1000 leverage and crypto deposits. That is an unlicensed deposit-taking broker.
- A clear withdrawal-refusal pattern. Independent clients from the UK and Denmark describe the same failure: withdrawals requested and then blocked with 'technical' or 'legal action' excuses. One reports nearly GBP 10,000 frozen for over a year, another a 25 day stall after being promised 5 to 7 days. These are fund-integrity complaints, the serious kind, and they are specific and time-clustered around late 2025.
- An exit-scam signal. A client states the operator shut down the Levels app and now calls itself 'Levels Social' while their money stayed stuck. Renaming while withdrawals are frozen is a known way to shed a bad trail.
- Egypt-facing sales, no Egyptian authorisation. The contact number is an Egyptian line, yet the firm has no authorisation from Egypt's regulator, and it hides behind an offshore shell.
We did not find a government warning list naming the exact domain, and the age rests on the domain alone because the Saint Lucia company could not be dated, so we hold this at 'likely' rather than 'confirmed'.
Evidence ledger
Every finding, with its source and how strongly it points.
E1The fxlvls.com domain was registered on 2 February 2024 via GoDaddy, behind Cloudflare, making the operation about two and a half years old.
ModerateVerisign RDAP (.com registry)E2The broker's own homepage and footer name no regulator and no licence number; terms are only a Google Drive PDF, and the entity is 'Levels Limited' at a Saint Lucia address. It solicits deposits with 1:1000 leverage and crypto rails.
E3Independent clients report the same fund-integrity failure: withdrawals blocked with 'technical' and 'legal action' excuses, including nearly GBP 10,000 frozen for over a year and a 25-day stall after a promised 5 to 7 day payout.
StrongTrustpilotE4A client states the operator shut down the Levels app and rebranded to 'Levels Social' while their funds remained frozen, an exit-scam continuity signal.
E5The homepage advertises 'instant withdrawal' and 'simple and safe trading', directly contradicted by the withdrawal-denial reports.
E6The support line is an Egyptian number and reviews describe Egypt-facing sales, yet the firm holds no Egyptian authorisation and operates through a Saint Lucia shell.
E7As of August 2026 the live site returns a hosting notice that the subscription must be renewed, so it is offline for non-payment while frozen-funds complaints continue.
ModerateLevels website (live)E8A minority of Trustpilot reviewers report withdrawals processed within about two days in early 2025, showing some clients were paid.
The other side
The strongest case in this broker’s favour.
In fairness, we tested the innocent explanations.
- Is there a hidden offshore licence? We searched for any Seychelles, Vanuatu or Mauritius licence for Levels Limited and found none. The firm advertises no regulator of any kind.
- Is it part of a larger regulated group? We found no parent brand, no group entity and no official site that vouches for it.
- Do some clients get paid? Yes. A handful of Trustpilot reviewers report withdrawals processed within about two days in early 2025. Some withdrawals working is common in the early phase of a withdrawal trap and does not clear the later pattern, but it is real and worth stating.
- Is the offline site just a payment lapse, not fraud? Possibly, but complaints about frozen funds run through 2026 and the rebrand happened while money was stuck, so a simple dormant business does not fit.
What would change this
What we would need to see to revise the verdict.
We would revisit this verdict if:
- Levels published a genuine, in-force trading licence from a recognised regulator, verifiable on that regulator's own register under this entity and domain.
- The withdrawal complaints were shown to be resolved, with clients confirming their money was returned.
- Evidence emerged that the frozen-funds reports were fabricated by competitors rather than genuine clients.
Conversely, a regulator warning naming fxlvls.com, or more advance-fee style demands to 'unlock' funds, would push this to a confirmed scam.
Check it yourself
Official registers and warning lists. Verify every claim first-hand.
Frequently asked questions
Quick answers about this broker’s safety.
Is Levels (fxlvls.com) a scam?
It shows the hallmarks of one. It holds no financial licence, takes real deposits, and multiple clients report they cannot withdraw their money. We rate it a likely scam and advise against depositing.
Is Levels regulated?
No. The site names no regulator. Its only paperwork is a Saint Lucia company registration (an IBC), which is a company formation, not a trading licence, and gives clients no protection.
Can I withdraw my money from Levels?
Many clients say no. Reviews describe withdrawals stalled for months with 'technical' or 'legal action' excuses, including nearly GBP 10,000 blocked for over a year. Some earlier clients did get paid, but the recent pattern is bad.
Is my money safe with Levels?
No. With no regulator, no compensation scheme and an offshore shell company, there is nothing standing behind your deposit if the firm refuses to pay.
Who owns Levels?
The stated entity is Levels Limited, registered in Saint Lucia. The real people behind it are not disclosed, and the contact number points to Egypt.
How old is Levels?
The website domain was created in February 2024, so the operation is about two and a half years old. That is young for a broker, and the Saint Lucia company could not be independently dated.
What is a Saint Lucia IBC worth as a licence?
Nothing as financial protection. A Saint Lucia International Business Company is just an offshore company registration. Saint Lucia does not license retail forex brokers, so it does not supervise or protect your trading account.
Is Levels a clone of a regulated broker?
We found no evidence it copies a specific regulated firm. It appears to be its own unlicensed operation rather than a clone.
What is 'Levels Social'?
A client reports the operator shut down the Levels app and rebranded to 'Levels Social' while withdrawals stayed frozen. Renaming during a fund freeze is a common way for a bad operator to shed its trail.
Why is the Levels website down?
As of this review the site returns a hosting message saying the subscription must be renewed, so it is offline for non-payment. Complaints about frozen funds have continued anyway.
What should I check before depositing with any broker?
Confirm a real licence on the regulator's own register under the exact company and website, look for fund-integrity complaints (blocked withdrawals), check the domain age, and be wary of very high leverage and crypto-only deposits. Levels fails these checks.
I was scammed by Levels. What do I do?
Request your money in writing, keep all records, do not pay any upfront 'unlock' fee, ask your bank about a chargeback or recall, and report it to your local police and financial regulator. Avoid paid 'recovery' agents, who are usually a second scam.
What we recommend
The practical takeaway from everything above.
Do not deposit with Levels / fxlvls / Levels Social.
- If you have funds there, request a full withdrawal in writing now and keep every message and screenshot.
- Do not pay any 'tax', 'fee' or 'unlock' charge that is demanded before a withdrawal. That is a scam pattern, not a real requirement.
- If you deposited by card or bank, ask your bank about a chargeback or recall, and report the loss to your national police or financial regulator.
- Ignore anyone who contacts you offering to 'recover' your money for an upfront fee; those are follow-up scams.
This is an independent assessment of risk, not a legal ruling. Scores and verdicts follow the Wikilix broker-safety methodology and can change as new evidence appears. Review scores are treated with caution when a broker’s reviews look manipulated. Last reviewed August 15, 2026. If any detail here is out of date or incorrect, or you represent this broker, please contact us.