Wikilix
Contract reading

What MiTRADE legally published, but does not want you to read

Every clause below is published by MiTRADE itself, on its own website, today. The finding is not that the text exists. It is the distance between what a client is shown and what a client agreed to. Read from its own documents on .

Contracting entity: Mitrade Global Pty Ltd

hidden feesole discretionwithdrawalsdeemed acceptanceprofit voidingwithdrawal delayclient moneycompensation schemecomplaint as defaultconclusive evidence

Mitrade's legal pages offer contracts with four companies, and where you live decides yours. EU residents get Mitrade EU's June 2026 agreement, which dropped the harshest clauses. Elsewhere, Mitrade can take back closed-trade profits on suspicion of scalping or short selling, and says it owes you no duty of good faith. The Cayman and Mauritius terms also count an outside complaint as a default and charge dormant accounts USD 10 a month.

Back to MiTRADE

Contract risk

Money at risk
7.5/10

Where this contract sitsHow far this contract goes, overall. Under 2 is nothing beyond the ordinary; 6 to 9 means several clauses put money you have already earned at risk; 9 and above reads as designed to make payout refusable.

0510
CriticalClauses that can cost you money you have already earned or deposited, or that remove your ability to challenge it.
3
FlaggedEvery clause worth knowing about, at all three severities. Ordinary terms that every broker has are not counted.
17
DocumentsHow many of the broker's own legal files this reading is based on. Each one was downloaded and hashed on the date shown.
22
ContradictionsPlaces where a promise the broker makes in public is not kept by the clause that governs it.
5

How the 17 break downThe same flagged clauses, split by how much each one can cost you. Severity is our reading of the clause, not the broker's label.

Critical3
Warning8
Notice6

section 230 of 293is where the deepest clause sits, 78% of the way into the document it is in

The numbers in this contractFigures taken from this broker's own clauses, so the labels differ from broker to broker. The four in the panel above are the same on every report.

$10Fee on an unused account. Jump to the clause this comes from.A USD 10 monthly dormancy fee the fee pages never mention2 daysTime to complain. Jump to the clause this comes from.48 hours to dispute a trade before it binds you3 working daysWithdrawal limit. Jump to the clause this comes from.24-hour withdrawals in the advert, three business days in the contract$5Fee you were not shown. Jump to the clause this comes from.Outside Australia, one free withdrawal a month, then USD 5

What the documents say

17 clauses worth knowing about, worst first, each quoted from MiTRADE's own files

01

Mitrade's Cayman, Mauritius and Australian agreements let it cancel trades you have already closed and take the profit back. A suspicion of scalping (very short trades) or short selling (betting on a fall) is enough. So is trading through a VPN, which hides your location, or a market move Mitrade calls excessive.

Why this matters

A winning month can be reversed after every trade is closed. Mitrade needs no proof of intent, and the contract says its suspicion is final and cannot be reviewed on its merits in any forum.

Exhibit 1CriticalRarely seen

Mitrade reserves the absolute discretion to terminate this agreement with immediate effect, cancel past transactions, recover previous profits, cancel orders, or re-price or close out a position at any time for any value or terminate this Client Agreement if in the sole opinion of Mitrade, you are suspected of Unauthorised Activities, market manipulation, false trading, market rigging, fictitious transactions, sniping, scalping, wash trading, insider trading, short selling, breaching the financial services laws or breaching the Cayman Islands’ AML/CTF Regime.
Clause 24(2)(e) in Client Agreement, Mitrade Holding Ltd, p.23
Read from the broker's site on Open the reference
Set against a regulated standard: ASIC (Australia)

Firms licensed by ASIC must give retail clients free access to AFCA, which can review a firm's decisions on their merits. Mitrade's Australian agreement says its suspicions and determinations are final and cannot be reviewed on their merits in any forum.

MiTRADE is not licensed by this regulator, so this is a comparison of practice, not a finding of any breach.

  • Worse together with Exhibit 2If you take a cancelled profit to an outside complaints body, the Cayman and Mauritius agreements treat that complaint as a default.
  • Worse together with Exhibit 6Mitrade uses this power under agreements that say it owes you no duty of good faith.
02

Mitrade's Cayman and Mauritius agreements treat a formal complaint against Mitrade to any outside dispute resolution body as an Event of Default. That triggers Mitrade's default powers: it can end the agreement, close your trades and charge you its costs and losses on them.

Why this matters

Taking a dispute outside Mitrade can become the reason it closes your account. Mitrade Global's agreement names AFCA, the free Australian ombudsman scheme, yet its definitions list such a complaint as a default too.

Exhibit 2CriticalRarely seen

(h) if after progressing through Mitrade’s internal dispute resolution processes, you lodge a formal complaint against Mitrade with any external dispute resolution body;
Clause 2(1), Event of Default (h) in Client Agreement, Mitrade Holding Ltd, p.3
Read from the broker's site on Open the reference
Set against a regulated standard: ASIC (Australia)

Firms licensed by ASIC must belong to AFCA and tell retail clients they can take an unresolved complaint there free of charge. Mitrade's Australian agreement names AFCA in clause 23(3), while its definitions list a complaint to an external dispute body as an Event of Default.

MiTRADE is not licensed by this regulator, so this is a comparison of practice, not a finding of any breach.

  • Worse together with Exhibit 4A 48-hour dispute window and a complaint counted as a default leave little room to challenge a trade.
03

After six months with no trades and no open positions, Mitrade can charge USD 10 a month under its Cayman and Mauritius agreements. The fee keeps coming out of your balance until it reaches zero.

In plain words

Dormancy means an account left unused.

Why this matters

Mitrade's fee page promises no hidden charges, and its Chinese version says there are no other fees. Neither mentions this one, so a balance you leave alone shrinks by USD 120 a year.

Exhibit 5WarningStandard wording$10

Mitrade reserves the right to charge a monthly dormancy fee of USD 10 on any Dormant Account. This fee will be deducted periodically until the account balance is reduced to zero or the account ceases to be classified as Dormant.
Clause 18(5) in Client Agreement, Mitrade Holding Ltd, p.20
Read from the broker's site on Open the reference

What happens, and when

The stages this clause runs through, taken from the broker's own document
TriggerWhat the broker may then doClause
After six months with no trades or open positionsYour account becomes a Dormant Account under the contract.2(1), Dormant Account
Every month while dormantMitrade may take a USD 10 fee from your balance.18(5)
Balance reaches zeroThe fee stops and Mitrade may terminate the account.18(5)
04

Outside the EU, you have 48 hours to report an error in a trade confirmation or statement. Mitrade emails confirmations one to two business days after the trade. Miss the window and the contract deems the documents correct.

In plain words

A manifest error means an obvious mistake by the broker.

Why this matters

A wrong price you spot a few days later is, on paper, a price you accepted. The product documents add that a late notice does not stop a complaint, though Mitrade reserves the right to rely on the contract.

Exhibit 4WarningHarder than usual2 days

You agree to examine the terms of each Confirmation immediately upon receipt and you agree that the contents of the Confirmation, in the absence of manifest error, will be conclusive evidence of the executed deal, unless within 48 hours of issue of a Confirmation you notify Mitrade of any disputed detail in the Confirmation received by you.
Clause 14(7) in Client Agreement, Mitrade Holding Ltd, p.16
Read from the broker's site on Open the reference
05

Outside the EU, Mitrade's agreements say it has no express or implied duty of good faith when it uses its discretions over your account. They add that it need not act in your best interests or limit your losses.

Why this matters

Those discretions include re-pricing your positions, widening the gap between buy and sell prices and closing your trades. The contract warns you in advance not to expect Mitrade to weigh your interests when it uses them.

Exhibit 6WarningHarder than usual

When exercising our discretions, you agree that as a holder of a SIB Licence to act as a Broker-Dealer, we have no express or implied duty of good faith.
Clause 25(3) in Client Agreement, Mitrade Holding Ltd, p.23
Read from the broker's site on Open the reference
Set against a regulated standard: ASIC (Australia)

Firms licensed by ASIC must provide their financial services efficiently, honestly and fairly. Mitrade's Australian agreement says that, as a licence holder, it has no express or implied duty of good faith when exercising its discretions.

MiTRADE is not licensed by this regulator, so this is a comparison of practice, not a finding of any breach.

Mitrade can take back profit after a trade is closed

Mitrade's Cayman, Mauritius and Australian agreements let it cancel past trades and recover profits on suspicion alone, including suspicion of scalping or short selling. They also let it void past trades after a market move it calls excessive. Mitrade EU keeps a narrower power, limited to profits from practices it bans.

Profit reversal1 clause flagged

Mitrade EU can cancel trades that made money and keep the profit if it believes you used a banned trading practice. It decides that in its sole discretion. The banned list ends with a catch-all: any practice that gives you an unfair advantage or profit without downside risk.

Why this matters

The power reaches only the profits from the banned practice, not your deposit. But Mitrade alone decides whether the practice happened, and the contract releases it from claims over what it does.

Exhibit 3CriticalStandard wording

Where we determine or reasonably believe, in our sole discretion, that you have engaged in Market Abuse or Prohibited Trading Practices, we reserve the right to take any of the following actions:
Clause 9(4) in Client Agreement, p.11
Read from the broker's site on Archived copyOpen the reference

Where it sits: section 93 of 293 in the Client Agreement, 32% of the way through.

  • Worse together with Exhibit 11Clause 20(3)(b) releases Mitrade from claims over its clause 9 actions, and clause 20(2) limits other claims to gross negligence.

Withdrawals are quick in the adverts and slower in the contracts

Three business days is the longest Mitrade's agreements outside the EU allow for a withdrawal, unless Mitrade starts a security review. Its homepage cites internal data that 99% of withdrawal requests are processed within 24 hours. Mitrade EU promises same day or next business day processing, but its June 2026 agreement lets it delay withdrawals in abnormal markets.

Exit conditions2 clauses flagged

Mitrade's homepage cites internal data that 99% of withdrawals are processed within 24 hours. Its agreements outside the EU promise you one to three business days, and a Mitrade security review can add more time without limit.

Why this matters

The contracts also say your money is not a debt Mitrade owes you until you have met every obligation to it. If Mitrade says you owe it anything, it can hold the funds.

Exhibit 7WarningStandard wording3 working days

Withdrawals from your Trading Account are carried out by us within a minimum of one (1) business day and up to three (3) business days upon receipt of the withdrawal request.
Clause 16(1)(s) in Client Agreement, Mitrade Holding Ltd, p.18
Read from the broker's site on Open the reference

Mitrade EU decides when a force majeure event, meaning one outside its control, has occurred or is about to. Its list includes abnormal market volatility. Mitrade may then void your open positions and reject or delay your withdrawals.

Why this matters

The withdrawal power is new in the June 2026 agreement, and nothing in it limits how long a delay can last. The clause does require Mitrade to act reasonably and to make reasonable efforts to tell you.

Exhibit 9WarningHarder than usualNew

g) abnormal market conditions, characterized by significant volatility or instability which may hinder our ability to provide our Services in an orderly manner; and
Clause 18(4)(g) in Client Agreement, p.18
Read from the broker's site on Archived copyOpen the reference

Where it sits: section 166 of 293 in the Client Agreement, 57% of the way through.

Outside the EU, new terms bind you as soon as Mitrade emails them

14 days to object is what Mitrade EU now gives its clients when it changes the agreement. Mitrade's Cayman, Mauritius and Australian agreements give no such window. An amendment binds you once Mitrade emails it, ten days after a website notice, or at your next trade.

Changing the terms1 clause flagged

Under Mitrade's Cayman, Mauritius and Australian agreements, an amendment binds you as soon as Mitrade emails you about it. If Mitrade only posts a notice online, the change binds you ten days later, or at your next trade.

Why this matters

The contract gives you no way to object to a change. Your only way to refuse it is to end the agreement, which takes 10 business days' notice.

Exhibit 8WarningHarder than usual

You agree to be bound by the terms of such an amendment on the earlier of: (a) Ten days after we have posted notice of the amendment on Mitrade’s website; or (b) Upon providing notice to you by email; or (c) On the date you enter into any transactions after the amendment.
Clause 25(2) in Client Agreement, Mitrade Holding Ltd, p.23
Read from the broker's site on Open the reference

Outside the EU, the routes to challenge Mitrade are short or risky

48 hours is the window Mitrade's Cayman, Mauritius and Australian agreements give you to dispute a trade confirmation before it is deemed correct. The Cayman and Mauritius agreements also count a formal complaint to an outside dispute body as a default. Mitrade EU answers only for gross negligence and never for lost profit.

Challenge limits1 clause flagged

Mitrade EU accepts liability for your losses only when its gross negligence (serious carelessness), fraud or deliberate wrongdoing directly causes them. It never pays for lost profit or lost opportunity under the agreement.

Why this matters

An ordinary mistake by Mitrade that costs you money may leave you without a contract claim. Platform failures are the exception: there, ordinary negligence still counts.

Exhibit 11WarningHarder than usual

We shall not be liable for any losses you incur unless they are directly caused by gross negligence, fraud or deliberate wrongdoing on our part.
Clause 20(2) in Client Agreement, p.20
Read from the broker's site on Archived copyOpen the reference

Buried at section 175 of 293 in the Client Agreement, 60% of the way through.

Your protection depends on which Mitrade company signs you up

Four Mitrade companies offer agreements on Mitrade's legal pages, in Cyprus, Australia, the Cayman Islands and Mauritius. Only Mitrade EU Limited's retail clients can claim from the Cyprus compensation fund, which pays up to €20,000. That company's June 2026 agreement also lets pooled client money meet obligations to other clients.

Who you contract with2 clauses flagged

Mitrade EU keeps your money apart from its own, in pooled accounts at EU banks. Its June 2026 agreement adds that Mitrade may use money in those pooled accounts to meet its obligations to other clients.

Why this matters

If a bank fails, you share any shortfall with other clients. The April 2023 agreement said Mitrade would not use retail client money to settle dealings for anyone other than you.

Exhibit 10WarningHarder than usual

You should further note that the funds held in omnibus accounts may be used by Mitrade to meet its obligations towards other clients.
Clause 10(2) in Client Agreement, p.11
Read from the broker's site on Archived copyOpen the reference

Where it sits: section 95 of 293 in the Client Agreement, 32% of the way through.

Set against a regulated standard: CySEC (Cyprus)

Firms licensed by CySEC must hold client money apart from their own and keep records showing what belongs to each client. Mitrade EU's agreement keeps the segregation and adds that pooled money may be used to meet its obligations to other clients.

MiTRADE is not licensed by this regulator, so this is a comparison of practice, not a finding of any breach.

Mitrade's legal pages offer you an agreement with one of four companies, each with its own regulator. They are Mitrade EU Limited (Cyprus), Mitrade Global Pty Ltd (Australia), Mitrade Holding Ltd (Cayman Islands) and Mitrade International Ltd (Mauritius).

Why this matters

Only the EU company's retail clients can claim from the Cyprus compensation fund, which pays up to €20,000. Mitrade Global's clients can take complaints to AFCA, while the Cayman and Mauritius agreements send them to the regulator.

Exhibit 17NoticeStandard wording

We are authorized and regulated by CySEC, to conduct the investment and ancillary services covered by our license, with number 438/23.
Clause 1(2) in Client Agreement, p.1
Read from the broker's site on Archived copyOpen the reference

Where it sits: section 3 of 293 in the Client Agreement, near the start.

Never lose more than your balance, unless you turn professional

17 language versions of Mitrade EU's homepage promise that you will never lose more than your account balance. Its June 2026 agreement removes that protection from clients who switch to professional status. The April 2023 agreement had given professionals the same protection.

Promise and contract1 clause flagged

Mitrade EU's homepage says you will never lose more than your account balance, in every language it offers. Its agreement takes that protection, known as negative balance protection, away from clients who switch to professional status.

In plain words

Negative balance protection is a limit that stops you owing more than you put in. Without it, one fast market move can leave you owing the broker money on top of your deposit.

Why this matters

If you ask to be treated as a professional and Mitrade agrees, a sudden price jump can leave you owing Mitrade money. The April 2023 agreement gave professionals the same protection.

Exhibit 14NoticeStandard wording

You have the right to request a different categorisation, however, if we agree to your request, you will lose certain protections afforded to Retail Clients by the Applicable Laws and Regulations, including your eligibility for compensation by the Investor Compensation Fund and negative balance protection.
Clause 4(1) in Client Agreement, p.4
Read from the broker's site on Archived copyOpen the reference
Our own capture of mitrade.eu, taken on Oct 22, 2026The claim, on Homepage, Negative Balance Protection panel, English; the same promise appears in every language versionVisit this page on the broker's siteDownload the full size image file

Where it sits: section 30 of 293 in the Client Agreement, near the start.

The fee pages leave out what the contracts allow

USD 5 is the fee for each extra withdrawal in a month under Mitrade Global's agreement, for clients outside Australia. Mitrade EU's agreement lets it pass on any other fees it incurs on your transactions. Neither charge appears on the matching fee page.

Cost disclosure2 clauses flagged

If you live outside Australia, Mitrade Global's agreement gives you one free withdrawal a month, or two once you have deposited over USD 10,000. Each extra one costs USD 5.

Why this matters

Mitrade's fee page says it does not charge for withdrawals in most cases and sends you to a policy inside the platform. The Cayman and Mauritius agreements let Mitrade charge under that policy without stating the amount.

Exhibit 12NoticeStandard wording$5

Client residing outside of Australia receive one (1) withdrawal each calendar month free of charge unless they have an accumulated deposited of more than USD $10,000 in which they will receive 2 withdrawals free of charge per month ongoing. Each subsequent withdrawal request exceeding the free withdrawal limit will incur a fee of USD $5.
Clause 18(5) in Client Agreement, Mitrade Global Pty Ltd, p.23
Read from the broker's site on Open the reference

Mitrade EU's fee page says there are no costs beyond the buy-sell spread and overnight fees. Its agreement still makes you pay any other fees Mitrade incurs on your transactions, and lets it deduct its termination expenses.

Why this matters

Neither clause names an amount or a limit, so you cannot know the cost before you trade. Mitrade EU's own cost document lists no such charges.

Exhibit 13NoticeStandard wording

You acknowledge and agree to pay us all applicable costs and charges and any other additional expenses resulting from the provision of our Services offered to you. This includes, but is not limited to taxes, duties or any other fees incurred by us in relation to your Transactions.
Clause 12(4) in Client Agreement, p.14
Read from the broker's site on Archived copyOpen the reference

Where it sits: section 121 of 293 in the Client Agreement, 41% of the way through.

Set against a regulated standard: CySEC (Cyprus)

Firms licensed by CySEC must tell retail clients about all costs and charges before they trade. Mitrade EU's cost document lists spreads and overnight fees, while clause 12(4) keeps a right to pass on any other fees it incurs on your transactions.

MiTRADE is not licensed by this regulator, so this is a comparison of practice, not a finding of any breach.

Mitrade EU chose Cyprus courts for you and any court for itself

Mitrade EU's June 2026 agreement makes the Cyprus courts exclusive for your disputes, wherever you live, while Mitrade may sue anywhere. Its April 2023 version had made them non-exclusive. The Financial Ombudsman of Cyprus remains open to you.

Where disputes go1 clause flagged

Mitrade EU's June 2026 agreement makes the courts of Cyprus the only courts for your disputes, wherever you live. The same clause keeps Mitrade's right to sue you in any other competent court.

Why this matters

The April 2023 version made the Cyprus courts non-exclusive. The agreement still lets you take a complaint to the Financial Ombudsman of Cyprus and says your right to take legal action is unaffected.

Exhibit 15NoticeStandard wording

The interpretation, construction, effect and enforceability of this Agreement are in all respects governed by and interpreted in accordance with the laws of the Republic of Cyprus, regardless of the residence of the Client, and therefore shall be subject to the exclusive jurisdiction of the Courts of the Republic of Cyprus.
Clause 26(1) in Client Agreement, p.26
Read from the broker's site on Archived copyOpen the reference

Buried at section 230 of 293 in the Client Agreement, 78% of the way through.

Mitrade takes the other side of your trades and, outside the EU, disclaims good faith

83% of retail accounts lose money with Mitrade EU, by its own risk warning, and Mitrade is the counterparty to every trade. Outside the EU, Mitrade's agreements also say it owes you no duty of good faith. They add that it need not act in your best interests when it re-prices positions or closes trades.

In plain words

On a principal basis, as your counterparty, means the broker takes the other side of your trade itself. Your loss is then the firm’s gain, so it has an interest in how your trade ends.

Whose side1 clause flagged

Mitrade EU acts as principal on every trade, so it sets your price and takes the opposite position. Its conflicts policy says it may gain when a client loses, and its risk warning says 83% of retail accounts lose money.

In plain words

Liquidity providers are outside banks and brokers.

Why this matters

This is how most CFD brokers work, and Mitrade discloses it. The company that quotes your price may gain when you lose, which is why its pricing rules matter.

Exhibit 16NoticeStandard wording

a) Mitrade acts as principal to its clients’ transactions and therefore, may have financial gains when a client experience losses;
Clause 2(2)(a) in Summary of Conflicts of Interest Policy, p.1
Read from the broker's site on Archived copyOpen the reference

Where it sits: section 8 of 23 in the Summary of Conflicts of Interest Policy, 35% of the way through.

Where the marketing and the contract disagree

A promise made in public, set against the clause that governs it

01

The fee page promises no hidden charges and names only spreads and overnight funding, while the Cayman agreement charges dormant accounts USD 10 a month.

Said in public, in English

Mitrade provides our customers with a transparent, cost-effective trading service with no hidden charges or fees.

Fees and Charges page, English version shown outside the EU, opening paragraph

In the contract · clause 18(5)

Mitrade reserves the right to charge a monthly dormancy fee of USD 10 on any Dormant Account.

02

The Chinese fee page says there are no other fees at all, while the Cayman agreement keeps a USD 10 monthly dormancy fee.

Said in public, in Chinese

无其他费用。我们的收费政策完全透明，任何需要收费的项目都将提前公布并告知，无需担心隐性收费。

Word for word in English: There are no other fees. Our fee policy is completely transparent, and any item that carries a charge will be announced and notified in advance, so there is no need to worry about hidden charges.

Fees and Charges page, Simplified Chinese version, Other Fees section

In the contract · clause 18(5)

Mitrade reserves the right to charge a monthly dormancy fee of USD 10 on any Dormant Account.

03

The homepage advertises withdrawals processed within 24 hours, while the contract promises one to three business days and allows further delay for security reviews.

Said in public, in English

According to our internal 2025 data, 99% of withdrawal requests are processed within 24 hours, demonstrating our commitment to fast and reliable fund handling.

Homepage, Fast Withdrawals panel, English version shown outside the EU

In the contract · clause 16(1)(s)

Withdrawals from your Trading Account are carried out by us within a minimum of one (1) business day and up to three (3) business days upon receipt of the withdrawal request.

04

The fee page rules out any cost beyond spread and overnight fees, while the contract passes on any other fees Mitrade incurs on your transactions.

Said in public, in English

There are no additional costs and charges apart from what is mentioned herein in this section.

Cost and Charges page, Other Fees section, English

In the contract · clause 12(4)

This includes, but is not limited to taxes, duties or any other fees incurred by us in relation to your Transactions.

05

The homepage promises every visitor they can never lose more than their balance, while the agreement removes that protection from professional clients.

Said in public, in English

You will never lose more than your account's balance

Homepage, Negative Balance Protection panel, English; the same promise appears in every language version

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of mitrade.eu

In the contract · clause 4(1)

You have the right to request a different categorisation, however, if we agree to your request, you will lose certain protections afforded to Retail Clients by the Applicable Laws and Regulations, including your eligibility for compensation by the Investor Compensation Fund and negative balance protection.

What changed quietly

This is the first review of Mitrade's documents, so there are no earlier findings to compare.

  • ADDEDClause 18(6)(j) · April 2023 to June 2026

    Mitrade EU can now reject or delay your deposits and withdrawals during an event it treats as force majeure.

    j) reject or delay the processing of deposit and withdrawal requests from your Account;

  • REWRITTENClause 18(6)(c) · April 2023 to June 2026

    In a force majeure event Mitrade EU can no longer void closed trades, only open positions, and it must now act reasonably.

    c) void any open Positions;

  • REWRITTENClause 10(2) · April 2023 to June 2026

    A promise not to use retail client money for other people's dealings became a warning that pooled money may cover other clients.

    You should further note that the funds held in omnibus accounts may be used by Mitrade to meet its obligations towards other clients.

  • REWRITTENClause 20(2) · April 2023 to June 2026

    The liability test moved from ordinary negligence to gross negligence, so a careless mistake by Mitrade may no longer give you a claim.

    We shall not be liable for any losses you incur unless they are directly caused by gross negligence, fraud or deliberate wrongdoing on our part.

  • REWRITTENClause 26(1) · April 2023 to June 2026

    The Cyprus courts became the only courts for your disputes, while Mitrade kept its right to sue you elsewhere.

    and therefore shall be subject to the exclusive jurisdiction of the Courts of the Republic of Cyprus.

  • REWRITTENClause 4(1) · April 2023 to June 2026

    Professional clients lost the negative balance protection the April 2023 agreement had given them.

    if we agree to your request, you will lose certain protections afforded to Retail Clients by the Applicable Laws and Regulations, including your eligibility for compensation by the Investor Compensation Fund and negative balance protection.

  • REMOVEDClause 25(1)(p) · April 2023 to June 2026

    Mitrade EU no longer treats a complaint to the Ombudsman as a default, but the Cayman and Mauritius agreements still count an outside complaint as one.

  • REMOVEDClause 30(2)(e) · April 2023 to June 2026

    Mitrade EU dropped its power to recover past profits on suspicion of scalping or short selling; the other three agreements keep it.

  • REMOVEDClause 34(8) · April 2023 to June 2026

    Mitrade EU no longer declares its suspicions final and beyond review; the other three agreements still do.

  • REWRITTENClause 6(16) · April 2023 to June 2026

    Mitrade EU's window to dispute a confirmation or statement grew from 48 hours to 30 days; the other three agreements keep 48 hours.

    you must notify us as soon as reasonably practicable and no later than 30 days of the Transaction confirmation or statement made available to you.

  • REMOVEDClause 22(4) · April 2023 to June 2026

    Mitrade EU dropped its fee on withdrawals after the first free one each month and now charges no withdrawal fees.

  • REWRITTENClause 25(9) · April 2023 to June 2026

    EU clients now get 14 days to object to a change instead of 48 hours; the other three agreements give no objection window.

    If you object to any change, you must inform us within 14 days from the date the notice was given to you.

  • REWRITTENClause 3(7) · April 2023 to June 2026

    Mitrade EU now allows one account per client unless it agrees otherwise, and may close any extra accounts.

    Unless otherwise agreed, you may open and maintain one Account only.

  • ADDEDClause (26) · January 2024 to August 2026

    The Risk Disclosure Statement added a warning about the extra risks of pre-market and after-hours trading.

    Trading during extended trading sessions involves additional risks including lower liquidity, wider spreads and increased volatility.

  • ADDEDClause Annex A, Time-Based Close Instruction · January 2024 to June 2026

    The Order Execution Policy added timed closes and order expiry options, and warns that a timed close may not execute at all.

    Execution at the specified time is not guaranteed and may not occur in the absence of sufficient liquidity.

The documents this reading is based on

22 files, all published by MiTRADE. Each shows when we read it and a fingerprint of its wording.

WIKILIX keeps the copy of each file it read, and does not republish it: what is published is the fingerprint of its wording. Download the file yourself and hash its text, lowercased with runs of whitespace collapsed, and a matching fingerprint means the wording quoted above is still the wording MiTRADE publishes.

How this reading was done

Every clause above was read out of a document MiTRADE publishes itself

This reading was published on .

Documents
14 of 22downloaded from the broker's site, and 14 read in full
Pages opened
15pages walked to find those documents, footer links included
Older copies
8earlier versions downloaded, 5 identical to the copy we hold by fingerprint
Marketing pages
11public pages set against what the contract says
Languages
EN vs ZHthe language it advertises in, against the language it contracts in
Position measured
9clauses whose position was counted: which numbered section of the document holds them, out of how many

Who the contract is with

Mitrade Global Pty Ltd

Mitrade's legal pages offer agreements with four companies. EEA residents sign with Mitrade EU Limited, a Cyprus investment firm licensed by CySEC (438/23) and a member of the Investor Compensation Fund. The global legal page offers Mitrade Global Pty Ltd (Australia, ASIC licence 398528), Mitrade Holding Ltd (Cayman Islands, CIMA licence 1612446) and Mitrade International Ltd (Mauritius, FSC licence GB20025791). Mitrade Global's agreement sets fees for clients both in and outside Australia, so it does not serve only Australians. The Cayman and Mauritius agreements of September 2026 are the same text. The six regulator logos on the homepage describe the group, not the company you sign with. Mitrade EU's disclosure report for the year to 30 June 2025 shows own funds of €1,487k against a €750k requirement. Its Lloyd's of London cover has a €1,000,000 limit across all claims together.

Quotations are copied verbatim from the documents named above, with the clause number and the page each one came from. Where a clause is quoted in another language, the original is shown first and the English is a translation.

The plain-language parts, what a clause means for a client, how ordinary it is, and how it reads against a regulated standard, are WIKILIX's analysis and are labelled as such on every card. This is a reading of public documents, not legal advice and not an allegation of wrongdoing.

In fairness, and what we could not check

A reader who knows the edges of the work can trust the middle of it

Mitrade publishes a full, dated document set for each company, and Mitrade EU translates its whole set into its clients' languages. Mitrade EU's June 2026 rewrite dropped its harshest clauses. Gone are the Ombudsman complaint as a default, profit recovery for scalping or short selling, the 48-hour dispute window and the withdrawal fee. Outside force majeure, clause 11(7) names only three grounds for declining a withdrawal, clause 11(8) promises processing the same or next business day, and clause 12(7) rules out deposit, withdrawal and inactivity fees. Every Mitrade company offers negative balance protection to retail clients, and Mitrade EU converts currency at the platform rate with no added charge.

Mitrade shows visitors in the EU a different website. The quoted global fee page, homepage and legal page are the versions it shows visitors elsewhere. This review covers the Australian, Cayman and Mauritius client agreements in full. A line by line comparison shows the Mauritius one matches the Cayman text apart from names, regulator, governing law and the lettering of one list. Of the Australian Product Disclosure Statement and the Cayman and Mauritius Product Sheets, only the sections on fees, statements, negative balance protection and complaints are covered. Those companies' Risk Disclosure Statements and Privacy Policies are not covered. We also did not read the South African version of the agreement on Mitrade's document site, Mitrade EU's Key Information Documents, or the withdrawal policy inside the trading platform that the fee page cites. Earlier copies exist only for the EU documents. The review compares the April 2023 EU agreement and the January 2024 Risk Disclosure Statement and Order Execution Policy with today's files. Five other earlier EU copies are identical to today's files. We have no earlier copies of the other companies' documents, so we cannot say which of their clauses are new. The documents do not say which countries go to the Cayman company and which to the Mauritius one. In the EU agreement several cross-references point to the wrong clause, and the numbers 25(8) to 25(10) are used twice.

How to check any of this yourself

Every quote above links to the MiTRADE file it came from. This is what to do with it.

Open the three stepsFind the words in the source, work out the fingerprint, and read what a difference does and does not prove.

Open the source and search for the words

Every quote has a link under it. Open the file, or the web page, and search it for the words we quote. The clause number next to the quote tells you where to look.

If the words are not there any more, the source may have changed after we read it. That is worth knowing too. We keep the date we read it, and a code worked out from its wording, so the quote stays checkable.

What a fingerprint is

A fingerprint is a code worked out from what a source says. Change one word and the code changes completely. We keep two codes for every file we read, and the panel on each source shows both.

The first is the code of the exact file we downloaded. The second is the code of its wording alone, with capital letters lowered and runs of spaces collapsed. When the same words are saved as a new file, the first code changes and the second one stays the same.

Only the first code can be worked out on your own computer. Save the file, then run one of these, putting the name of the file you saved where the example is. The panel on each source prints the command with that source's real file name already in it.

macOS or Linux:
  shasum -a 256 the-file-you-saved.pdf

Windows:
  certutil -hashfile the-file-you-saved.pdf SHA256

The two codes are different from each other, and they are not meant to match. Comparing one against the other proves nothing.

What a difference means, and what it does not

A different file code on its own proves nothing. A PDF saved again with a new date inside it is a new file saying exactly the same thing.

A different wording code means the words themselves changed. That is the one that matters, and it is why we keep it.

Even then, a change is not proof of bad faith. Companies update their documents. What this report says is what the document said on the day we read it, and every quote carries that date.

A source that is a web page and not a file has no file to save, so only the code of its wording is shown.

How this report is made

Every clause quoted above comes from a document MiTRADE publishes on its own website, downloaded and hashed on the date shown, with the clause number and page recorded so any reader can check it. We do not allege anything the documents do not say, and we do not judge MiTRADE on anything other than its own published terms and its own public marketing. Where a clause has a qualifier that softens it, the report says so. Last read Oct 22, 2026.

If you represent MiTRADE and a clause has changed, been withdrawn, or is being read out of context, tell us and we will re-read the documents and update this page. Corrections from the broker are welcome and are published with the reading they change. Contact us.

This is a reading of a contract, not legal advice and not a ruling on MiTRADE. Whether its licence is real and current is a separate check on the broker profile.

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