Myrtle promises on its home page to set up a legal contract with every client. You get none: no client agreement, no terms, no privacy policy, and nothing to accept on the sign up form.
Why this matters
Nothing published says when Myrtle must pay a withdrawal, what it can charge you, or what happens to your balance if it closes your account. If your money does not arrive, you have no document to point to and no deadline to hold Myrtle to.
Exhibit 1Every flagged clause gets its own number so you can point at this one. The number does not change, so a link to it keeps working.CriticalHow much this clause can cost you, in our reading. Critical can take your money or your profit. Warning can delay or limit it. Notice is simply worth knowing before you sign.Rarely seenHow ordinary this wording looks next to the contracts we read. This is our reading of the clause, not a count of other brokers.0The figure this clause puts a number on, taken from the broker's own words.
We establish a legal contract between our firm and our clients.
Our readingOur own comment on the clause, not the broker's words. Anything we quote is marked as a quotation.Brokers normally publish a client agreement even when it favours them, because the agreement is what lets the firm say no later. Myrtle sells accounts with no published terms at all, so the relationship rests on whatever it decides at the time.
- Worse together with Exhibit 3Read these two clauses together. Each one costs more because the other exists.With no agreement and no price list, nothing published says what a trade costs or what Myrtle may take from your balance.
- Worse together with Exhibit 6Read these two clauses together. Each one costs more because the other exists.No contract and no complaints procedure leaves you with no route, no deadline and no decision you can appeal.

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