Option Capital Trades published a privacy policy and no other legal document you can read. Clause 10 of that policy says a Customer Agreement governs any dispute you bring. No document by that name was ever on the site.
Why this matters
You cannot read a fee, a withdrawal deadline, a complaint window or a court, because none of them was ever published. Its signup form asked for a username, a phone number and a password, and offered no terms to accept. If Option Capital Trades refused to pay you, you would be arguing about a contract nobody can read.
Exhibit 1Every flagged clause gets its own number so you can point at this one. The number does not change, so a link to it keeps working.CriticalHow much this clause can cost you, in our reading. Critical can take your money or your profit. Warning can delay or limit it. Notice is simply worth knowing before you sign.Rarely seenHow ordinary this wording looks next to the contracts we read. This is our reading of the clause, not a count of other brokers.1The figure this clause puts a number on, taken from the broker's own words.
Any dispute over our Privacy Statement is subject to this notice and our Customer Agreement.
Firms licensed by the FCA and CySEC must give a retail client the firm's terms of business and its complaints procedure before trading starts. Option Capital Trades published a privacy policy and nothing else.
Option Capital Trades is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.
Our readingOur own comment on the clause, not the broker's words. Anything we quote is marked as a quotation.Nearly every retail broker publishes a client agreement, because that is the document a client is asked to accept. A privacy policy on its own leaves no written term about money at all.
- Worse together with Exhibit 5Read these two clauses together. Each one costs more because the other exists.No agreement to read, and the only place a change would be announced no longer works.

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