Wikilix
Contract reading

What Quotex legally published, but does not want you to read

Every clause below is published by Quotex itself, on its own website, today. The finding is not that the text exists. It is the distance between what a client is shown and what a client agreed to. Read from its own documents on .

Contracting entity: ON SPOT LLC GROUP

sole discretionwithdrawalsprofit voidinghidden feedeemed acceptanceunilateral amendmentforum waiverkyc freezelanguage arbitragebonus lock

Quotex advertises zero fees in five languages. Its contract charges 1% of your balance every day once an account sits idle for 180 days. It also lets Quotex take money from your account, and from a relative's account. The contract says you cannot demand it back.

Back to Quotex

Contract risk

Money at risk
8.7/10

Where this contract sitsHow far this contract goes, overall. Under 2 is nothing beyond the ordinary; 6 to 9 means several clauses put money you have already earned at risk; 9 and above reads as designed to make payout refusable.

0510
CriticalClauses that can cost you money you have already earned or deposited, or that remove your ability to challenge it.
8
FlaggedEvery clause worth knowing about, at all three severities. Ordinary terms that every broker has are not counted.
16
DocumentsHow many of the broker's own legal files this reading is based on. Each one was downloaded and hashed on the date shown.
8
ContradictionsPlaces where a promise the broker makes in public is not kept by the clause that governs it.
5

How the 16 break downThe same flagged clauses, split by how much each one can cost you. Severity is our reading of the clause, not the broker's label.

Critical8
Warning7
Notice1

section 31 of 38is where the deepest clause sits, 82% of the way into the document it is in

The numbers in this contractFigures taken from this broker's own clauses, so the labels differ from broker to broker. The four in the panel above are the same on every report.

4 of these 4 figures come from a clause we rate critical, which means it can take your money or your profit rather than only delay it.

Critical1%Fee on an unused account. Jump to the clause this comes from.Idle accounts charged 1% of the balance every dayCritical3%In the contract. Jump to the clause this comes from.Zero commission advertised, three charges in the contractCritical60 daysTime to complain. Jump to the clause this comes from.Quotex judges the dispute using its own recordsCritical1Profit at risk. Jump to the clause this comes from.A second account makes both balances unwithdrawable

What the documents say

16 clauses worth knowing about, worst first, each quoted from Quotex's own files

01

Leave your account without a trade for 180 days and Quotex starts taking 1% of your balance every day, never less than $1 a day. Clause 7.27 sets no end to it.

Why this matters

A daily charge, not a monthly one, empties a forgotten account inside a few months. Nothing in the contract makes Quotex warn you before the first deduction.

Exhibit 1CriticalHarder than usual1%New

In case the Client has not performed operations on the account (including trading operations) for 180 days or more, a daily account maintenance fee of 1% of the Client's current balance, but not less than $1 (one) American dollar, is charged from the Client's account.
Clause 7.27 in Service Agreement, p.19
Read from the broker's site on Open the reference

Buried at section 29 of 38 in the Service Agreement, 76% of the way through.

What it costsA dormant account holding $1,000 loses $10 on the first day. At 1% a day the balance falls below $500 in about ten weeks, and the $1 minimum keeps taking what is left.

What happens, and when

The stages this clause runs through, taken from the broker's own document
TriggerWhat the broker may then doClause
After 6 monthsQuotex can block your access to the trading terminal.7.26
Day 180A daily fee of 1% of your balance starts, never less than $1 a day.7.27
  • Worse together with Exhibit 9The balance drains daily while profit above your deposit has no defined route out.
02

Where Quotex forms the opinion that you acted to damage the company, clause 7.13 lets it take money straight out of your account and keep it. Clause 7.16 says you have no right to ask for it back.

Why this matters

The test is Quotex's own opinion, not a finding by anyone else. Quotex can also end the agreement while keeping what you paid in, so your deposit is at stake and not only your profit.

Exhibit 5CriticalHarder than usual

The Company reserves the right to stop the execution by the Client of any kind of actions, both in the personal account and the Trading terminal, at any stage of their execution, if there were recorded actions aimed, in the opinion of the Company, to cause damage to the Company. The Company has the right to debit funds from the Client's account in favor of the Company.
Clause 7.13 in Service Agreement, p.17
Read from the broker's site on Open the reference

Buried at section 27 of 38 in the Service Agreement, 71% of the way through.

  • Worse together with Exhibit 8Quotex decides you caused damage, and its own server logs then settle any argument about it.
  • Same clause as Exhibit 7The same section 7 power to debit an account also reaches the people around you.
03

Quotex promises 0% commission and no fees on its Spanish, French, Arabic, Bengali and Hausa pages. Its contract charges 1% a day on idle accounts, 3% on repeated withdrawals, and lets Quotex change any charge whenever it likes.

Why this matters

You are shown a fee-free platform in your own language, then sign an English contract that prices three separate charges. The pages promising zero fees mention none of them.

Exhibit 3CriticalHarder than usual3%

Están disponibles más de 20 métodos de pago para depósitos y retiradas. Procesado de plataforma rápido, comisión de la plataforma del 0%.
Quoted in special conditions (Spanish)
Read from the broker's site on Open the reference
Our own capture of qxbroker.com, taken on Sep 9, 2026The claim, on Spanish special conditions landing page, fees blockVisit this page on the broker's siteDownload the full size image file

Where it sits: section 9 of 24 in the special conditions (Spanish), 38% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must disclose costs and charges to a retail client before that client trades. Quotex prices its charges in a separate English PDF while the pages selling the account say there are none.

Quotex is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

  • Worse together with Exhibit 10The advertised zero covers a fee list Quotex can rewrite at any time without telling you.
04

When you complain, clause 9.7 makes Quotex's server logs beat any evidence you bring. Quotex can freeze your trading while it decides, and the answer can take 60 calendar days.

Why this matters

You argue against records only Quotex holds, in front of Quotex, with your account locked. It can also refuse the complaint outright if it judges your wording disrespectful.

Exhibit 8CriticalHarder than usual60 days

When considering a Client’s claim, the Company’s server logs prevail over other evidence.
Clause 9.7 in Service Agreement, p.20
Read from the broker's site on Open the reference

Buried at section 31 of 38 in the Service Agreement, 82% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must give a retail client access to an independent complaints scheme once the firm's own answer is exhausted. This contract names no scheme and no outside decision maker.

Quotex is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

What happens, and when

The stages this clause runs through, taken from the broker's own document
TriggerWhat the broker may then doClause
14 working daysQuotex considers your claim, and the clock pauses whenever it asks you for more documents.9.10
60 calendar daysThe response period runs before you can take the matter to court.9.11
Until resolvedQuotex can block trading on your account in whole or in part.9.12
05

Quotex headlines these landing pages "Germany: favourable conditions for traders" in five languages. Clause 4.2.2 makes you guarantee you do not live in Germany, and the footer of the same pages closes the service to the whole European Economic Area.

Why this matters

Open an account on the strength of that headline from a barred country and you have broken a guarantee you gave at registration. Quotex can then block the account under its own breach clauses.

Exhibit 4CriticalRarely seen5New

Allemagne: Des conditions favorables pour les traders
Quoted in special conditions (French)
Read from the broker's site on Open the reference

Where it sits: section 15 of 38 in the special conditions (French), 39% of the way through.

Our readingBrokers usually keep the marketing and the barred list apart. Here the promise and its contradiction sit on one page: the headline names Germany and the footer of that same page excludes the European Economic Area.

  • Worse together with Exhibit 6An account opened from a barred country breaches a registration guarantee, and the breach clauses put the balance beyond withdrawal.
06

Quotex can take what it says it lost from your account and from accounts belonging to people connected to you. Its own definition covers any degree of kinship, anyone living at your address, and anyone using the same device.

Why this matters

Someone else's dispute with Quotex can reach your balance because you share a surname, a flat or a laptop. You are not a party to that dispute and get no say in it.

Exhibit 7CriticalRarely seen

the Company has the right to debit from the account of the Client and (or) other persons directly related to a particular situation that will be established by the Company through technical and (or) other equipment
Clause 7.12.11 in Service Agreement, p.17
Read from the broker's site on Open the reference

Buried at section 26 of 38 in the Service Agreement, 68% of the way through.

Our readingRecovering one person's debt from another person's account is a commercial lending device. Pointed at retail balances it means a family member's loss can be deducted from money you deposited.

Your deposit has a route home and your winnings do not

Clause 4.11 of the Quotex Payment Policy says income above your deposit comes out only through a procedure agreed between the parties, and never describes that procedure. Quotex takes 7 days to decide a withdrawal and 14 in some cases, and it picks the method and the currency.

Getting paid1 clause flagged

Where your income is larger than your deposit, clause 4.11 says you can only take the excess out through a procedure agreed between you and Quotex. The Payment Policy never sets out what that procedure is.

Why this matters

Your deposit has a documented route home and your winnings do not. Quotex also gets 14 days to answer a withdrawal request, and it decides what agreement means.

Exhibit 9CriticalRarely seen14 days

If the Client's income exceeds the amount of deposit, it is possible to withdraw such income to the Client's External Account only in a specially established procedure agreed by the Parties, and if the Client has made a deposit to his account in a certain way, the Company has the right to withdraw the previous deposit by the Client in the same way.
Clause 4.11 in Payment policy, p.6
Read from the broker's site on Archived copyOpen the reference
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must return client money promptly on request and hold it apart from their own. This contract makes the return of profit depend on a procedure it never describes.

Quotex is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Our readingMost payment policies apply one process to the whole balance. Splitting it into a deposit you can withdraw and profit that needs a separate, undescribed agreement puts the winnings outside the written rules.

Quotex can take money from your account and from your family's

Clause 7.13 lets Quotex debit your account in its own favour where it forms the opinion you caused it damage, and clause 7.16 removes your right to ask for the money back. Clause 7.12.11 extends that reach to connected people, defined to include any relative and anyone at your address. A second account makes both balances unwithdrawable under clause 1.30.

Money already yours1 clause flagged

You are allowed one account. If Quotex decides several accounts belong to you, clause 1.30 lets it block them, and says the money in them is not withdrawable by you at all.

Why this matters

There is no fine, no warning and no route back. The clause does not make Quotex prove the accounts are yours, or say it will ever release the funds.

Exhibit 6CriticalRarely seen1

The Client registers only one Account with the Company. If the Company detects several Accounts belonging to one Client, the Company has the right to block such Accounts, while the funds of these accounts are not subject to withdrawal by the Client.
Clause 1.30 in Service Agreement, p.5
Read from the broker's site on Open the reference

Where it sits: section 8 of 38 in the Service Agreement, near the start.

Our readingOne account per client is standard. Making the balance permanently unwithdrawable, rather than closing the duplicate, is not, because the penalty falls on money that was never in dispute.

  • Worse together with Exhibit 7Accounts count as connected through kinship, a shared address or a shared device, so two people in one household can trigger this.

Quotex prices three charges its marketing pages never mention

A 3% fee applies from the third withdrawal in one calendar day under clause 7.28. Clause 4.6 of the Payment Policy lets Quotex set every commission and the conversion rate, change them at any time, and pay you at a rate that need not match the market.

Cost disclosure2 clauses flagged

Take money out three times in one calendar day and Quotex can charge 3% of every withdrawal after the second, under clause 7.28.

Why this matters

You pay this by splitting a withdrawal into parts, which is what people do when a payment method caps the amount or a first request comes back short.

Exhibit 2WarningHarder than usual3%New

Starting from the third successful withdrawal within the same calendar day, the Company reserves the right to charge a fee amounting to 3% of the withdrawn sum for each subsequent successful transaction.
Clause 7.28 in Service Agreement, p.19
Read from the broker's site on Open the reference

Buried at section 29 of 38 in the Service Agreement, 76% of the way through.

What it costsThree withdrawals of $500 in one day cost you $15 on the third. A fourth that day costs another $15.

Where your account currency differs from the currency you are paid in, Quotex converts at its own rate. Clause 4.6 says that rate can change at any time and may differ from the market rate.

Why this matters

A conversion at a rate the broker picks is a fee you never see itemised. You cannot check it against anything, because the contract says it need not match the market.

Exhibit 10WarningHarder than usual

At the same time, the conversion rate may differ from the rate set by the central banks of the countries, as well as from the market rate of currencies.
Clause 4.6 in Payment policy, p.6
Read from the broker's site on Archived copyOpen the reference

The 30% bonus disappears the moment you withdraw

Quotex advertises a 30% bonus on a first deposit of $100 or more. Clause 1.28 lets it debit every bonus it credited as soon as you move any of your own money out, and clause 7.12.5 treats quick profit from bonus funds as dishonest use.

The welcome offer1 clause flagged

The landing pages offer a 30% bonus on a first deposit of $100 or more. Clause 1.28 lets Quotex take back every bonus it credited as soon as you withdraw any of your own money.

Why this matters

The bonus is only yours while the money stays with Quotex. Trading with bonus funds for quick profit is also treated as dishonest use under clause 7.12.5.

Exhibit 11WarningStandard wording30%

If the Client withdraws previously credited funds to the External Account, the Company has the right to debit the amount of all credited Bonuses from the Client's Account.
Clause 1.28 in Service Agreement, p.5
Read from the broker's site on Open the reference

Where it sits: section 7 of 38 in the Service Agreement, near the start.

What it costsA $100 first deposit is credited with a $30 bonus. Withdraw any part of your $100 and Quotex can remove the $30.

Quotex rewrites the contract without telling you

Clause 2.4 lets Quotex amend the agreement and its annexes at any time with no notice, and clause 2.6 counts you as having accepted. Clause 12.4 asks you to visit the website weekly to find out what changed. Clause 2.5.4 pulls in any other document Quotex later posts.

Changing the deal1 clause flagged

Quotex can rewrite the agreement and its annexes at any time without telling you, under clause 2.4. Clause 12.4 puts the duty on you to visit the website at least once a week to find out what changed.

Why this matters

A new fee can appear on a Tuesday and bind you from that day. Clause 2.6 counts you as having accepted every change, whether you read it or not.

Exhibit 12WarningHarder than usual

The Company is entitled at its discretion to unilaterally amend and (or) edit the terms of this Agreement, its annexes and (or) materials published on the website and subdomains of the Company’s website, without prior notice and matching with the Client.
Clause 2.4 in Service Agreement, p.7
Read from the broker's site on Open the reference

Where it sits: section 12 of 38 in the Service Agreement, 32% of the way through.

  • Worse together with Exhibit 10Charges can be rewritten at any time, and the contract puts the duty to notice on you.

Claims belong to St. Kitts and Nevis, and the company has moved once

Clause 8.3.3 sends every dispute to the courts of St. Kitts and Nevis. The counterparty changed since 2021, from Awesomo LTD of the Seychelles to ON SPOT LLC GROUP, with no explanation in the documents. Clause 12.8 lets Quotex transfer your contract to a third party without asking.

In plain words

On a principal basis, as your counterparty, means the broker takes the other side of your trade itself. Your loss is then the firm’s gain, so it has an interest in how your trade ends.

Where you would sue1 clause flagged

Any claim against Quotex belongs to the courts of St. Kitts and Nevis. The company you contract with changed since 2021, from Awesomo LTD in the Seychelles to ON SPOT LLC GROUP, and no document explains the move.

Why this matters

Suing a Caribbean company from your own country costs more than most balances are worth. Clause 12.8 also lets Quotex hand your contract to a third party without asking you.

Exhibit 15WarningStandard wording

The parties unconditionally submit to the jurisdiction of the courts St. Kitts and Nevis.
Clause 8.3.3 in Service Agreement, p.20
Read from the broker's site on Open the reference

Buried at section 30 of 38 in the Service Agreement, 79% of the way through.

Quotex can ask for any document and take 30 working days

The Payment Policy lets Quotex request any document at its own discretion, gives you 5 days to produce it, and allows up to 30 working days to review it. Card deposits cannot be withdrawn until the card is verified, and clause 5.5 suspends trading until you comply.

Verification1 clause flagged

Quotex can demand any document at its own discretion, gives you 5 days to supply it, and can take up to 30 working days to check it. Card deposits stay unwithdrawable until the card itself is verified.

Why this matters

Your money sits still while the review runs, and clause 5.5 lets Quotex suspend all trading until you comply. You also consent to your data being processed for 75 years.

Exhibit 13WarningHarder than usual30 working days

The verification process takes up to 10 working days from the date the Company sends a notification to the Client about the need to confirm his personal data. In some cases, this period may be increased up to 30 (thirty) working days at the discretion of the Company.
Clause 2.7 in Payment policy, p.4
Read from the broker's site on Archived copyOpen the reference

Quotex takes the other side and picks which trades happen

Clause 5.11 lets Quotex refuse any trade you place without notice and without a reason. Clause 1.26 lets it refuse an early close on the same terms. Where the terminal and the server disagree about your result, clause 7.18 gives the server the final word.

Who decides1 clause flagged

Clause 5.11 lets Quotex refuse to execute any trade you place, without notice and without giving any reason. Clause 1.26 lets it refuse to close a trade early on the same terms.

Why this matters

Quotex is the other side of your trade and also decides which of your trades happen. Where its terminal and its server disagree about your result, clause 7.18 says the server wins.

Exhibit 14WarningHarder than usual

The Client agrees that the Company unilaterally, at its discretion, at any time has the right to refuse to execute any trade (operation) of the Client without prior notice to the Client and without giving any reason.
Clause 5.11 in Service Agreement, p.13
Read from the broker's site on Open the reference

Where it sits: section 20 of 38 in the Service Agreement, 53% of the way through.

Set against a regulated standard: FCA (UK), ESMA (EU)

Firms licensed by the FCA or under ESMA rules must manage conflicts of interest and act on the best terms available for a retail client. This contract reserves the outcome to Quotex's own records and discretion.

Quotex is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

No regulator, no segregated client money, no compensation scheme

Neither Quotex document names a financial regulator, a licence number or a compensation scheme. Clause 1.5 of the Payment Policy limits what the company owes you to whatever its own balance entry says. For the licensing question, read the separate scam investigation.

What stands behind it1 clause flagged

Neither document names a financial regulator, a licence number, or a scheme that would pay you if Quotex failed. Clause 1.5 of the Payment Policy caps what Quotex owes you at whatever your balance says.

Why this matters

Your money is an entry in Quotex's own system, not client money held apart from the company's own. If the company stops paying, no scheme named in these documents stands behind it.

Exhibit 16NoticeHarder than usual

The Company's financial obligations to the Client are always limited to the amount of the Client's Account Balance.
Clause 1.5 in Payment policy, p.2
Read from the broker's site on Archived copyOpen the reference
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must hold retail client money in segregated accounts and belong to a compensation scheme. These documents name neither.

Quotex is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Where the marketing and the contract disagree

A promise made in public, set against the clause that governs it

01

The Spanish page promises 0% commission while the contract charges 3% on repeated withdrawals.

Said in public, in Spanish

Están disponibles más de 20 métodos de pago para depósitos y retiradas. Procesado de plataforma rápido, comisión de la plataforma del 0%.

Word for word in English: More than 20 payment methods are available for deposits and withdrawals. Fast platform processing, 0% platform commission.

Spanish special conditions landing page, fees block

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of qxbroker.com

In the contract · clause 7.28

Starting from the third successful withdrawal within the same calendar day, the Company reserves the right to charge a fee amounting to 3% of the withdrawn sum for each subsequent successful transaction.

02

The Arabic page promises 0% commission while the contract takes 1% of the balance every day from an idle account.

Said in public, in Arabic

تتوفر أكثر من 20 طريقة دفع للإيداع والسحب. معالجة سريعة للتداولات، 0% عمولة منصة.

Word for word in English: More than 20 payment methods are available for deposit and withdrawal. Fast processing of trades, 0% platform commission.

Arabic special conditions landing page, fees block

In the contract · clause 7.27

In case the Client has not performed operations on the account (including trading operations) for 180 days or more, a daily account maintenance fee of 1% of the Client's current balance, but not less than $1 (one) American dollar, is charged from the Client's account.

03

The French page promises fee-free withdrawals while the Payment Policy lets Quotex set and change withdrawal charges at will.

Said in public, in French

Dépôt minimum et montant de retrait - 10 no sans frais

Word for word in English: Minimum deposit and withdrawal amount, 10, no fees.

French special conditions landing page, deposits and withdrawals block

In the contract · clause 4.6

The amount of obligatory payments, commissions and other costs when carrying out the operation to withdraw funds from the Client, as well as the conversion rate, are set by the Company and can be changed by it unilaterally at any time.

04

The page is headlined as favourable conditions for Germany while the contract makes you guarantee you do not live there.

Said in public, in French

Allemagne: Des conditions favorables pour les traders

Word for word in English: Germany: Favourable conditions for traders

French special conditions landing page, main heading

In the contract · clause 4.2.2

The Client guarantees that he is not a resident of the United States/US territories and/or the following regions: Afghanistan, Andorra, Australia, Austria, Belarus, Belgium, British Virgin Islands, Bulgaria, Canada, Canada, Caribbean Netherlands, China, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Estonia , Finland, France, Germany, Greece

05

The Arabic page sells German conditions while the contract bars German residents.

Said in public, in Arabic

ألمانيا: شروط تفضيلية للمتداولين

Word for word in English: Germany: preferential conditions for traders

Arabic special conditions landing page, main heading

In the contract · clause 4.2.2

The Client guarantees that he is not a resident of the United States/US territories and/or the following regions: Afghanistan, Andorra, Australia, Austria, Belarus, Belgium, British Virgin Islands, Bulgaria, Canada, Canada, Caribbean Netherlands, China, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Estonia , Finland, France, Germany, Greece

What changed quietly

This is our first reading of Quotex, so there is nothing to compare it against.

  • ADDEDClause 7.27

    The daily dormancy fee did not exist in 2021, where section 7 ended at clause 7.25.

    In case the Client has not performed operations on the account (including trading operations) for 180 days or more, a daily account maintenance fee of 1% of the Client's current balance, but not less than $1 (one) American dollar, is charged from the Client's account.

  • ADDEDClause 7.28

    The 3% charge on repeated same-day withdrawals is new since 2021.

    Starting from the third successful withdrawal within the same calendar day, the Company reserves the right to charge a fee amounting to 3% of the withdrawn sum for each subsequent successful transaction.

  • ADDEDClause 4.2.2

    The barred countries list is new since 2021, and it now bars residents of countries Quotex still markets to.

    The Client guarantees that he is not a resident of the United States/US territories and/or the following regions: Afghanistan, Andorra, Australia, Austria, Belarus, Belgium, British Virgin Islands, Bulgaria, Canada, Canada, Caribbean Netherlands, China, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Estonia , Finland, France, Germany, Greece

  • REWRITTENClause Opening paragraph

    The company you contract with changed name and country, and the incorporation number is no longer given.

    ON SPOT LLC GROUP, hereinafter referred to as "Company", registered at: Main Street, P.O. Box 625, Charlestown, St. Kitts and Nevis

  • REWRITTENClause 8.1

    The governing law and the courts moved from the Seychelles to St. Kitts and Nevis.

    This Agreement is concluded on the territory of St. Kitts and Nevis.

  • REWRITTENClause 1.9

    Quotex now keeps and disposes of the logs at its discretion, and those same logs beat your evidence in a dispute.

    The Company has the right to dispose of journal entries at its discretion and retain such entries.

  • REWRITTENClause 4.10

    A duty with no stated penalty in 2021 now carries permanent account closure with no money returned.

    Violation of this obligation by the Client may result in immediate blocking of the Client's account without further restoration and without any reimbursement to the Client.

The documents this reading is based on

8 files, all published by Quotex. Each shows when we read it and a fingerprint of its wording.

WIKILIX keeps the copy of each file it read, and does not republish it: what is published is the fingerprint of its wording. Download the file yourself and hash its text, lowercased with runs of whitespace collapsed, and a matching fingerprint means the wording quoted above is still the wording Quotex publishes.

How this reading was done

Every clause above was read out of a document Quotex publishes itself

This reading was published on .

Documents
8 of 8downloaded from the broker's site of the 12 we found, and 8 read in full
Pages opened
101pages walked to find those documents, footer links included
Older copies
2earlier versions downloaded
Languages
AR vs EN vs ES vs FRthe language it advertises in, against the language it contracts in
Position measured
12clauses whose position was counted: which numbered section of the document holds them, out of how many

Who the contract is with

ON SPOT LLC GROUP

The Service Agreement names ON SPOT LLC GROUP of Main Street, P.O. Box 625, Charlestown, St. Kitts and Nevis as the company you contract with. The marketing pages print the same address under a different name, ON SPOT GROUP LLC. The 2021 version of the agreement named a different company in a different country, Awesomo LTD of Victoria, Mahe, Seychelles, and no document explains the move. The Payment Policy, which governs your deposits and withdrawals, names no company at all.

Quotations are copied verbatim from the documents named above, with the clause number and the page each one came from. Where a clause is quoted in another language, the original is shown first and the English is a translation.

The plain-language parts, what a clause means for a client, how ordinary it is, and how it reads against a regulated standard, are WIKILIX's analysis and are labelled as such on every card. This is a reading of public documents, not legal advice and not an allegation of wrongdoing.

In fairness, and what we could not check

A reader who knows the edges of the work can trust the middle of it

Both core documents are public PDFs at fixed addresses, and every clause is numbered, so you can cite the exact term back to Quotex. The Payment Policy puts real deadlines on withdrawal decisions, 7 days and 14 at the outside, where many brokers leave the clock open. Section 6 gives untraded deposits a named refund route and an email address for it. The barred countries are written out in full rather than hidden behind a vague reference.

We read the Service Agreement and the Payment Policy in full, and five of the localised qxbroker.com pages. We did not read four other localised pages, and no Persian page is quoted here. We did not read the 2021 Payment Policy, so we compare only the Service Agreement against its 2021 version. Parts of the current Service Agreement PDF carry corrupted characters where the original uses joined letters, so we quoted only passages that read cleanly. The Agreement names three annexes as binding parts of your contract, and we did not find any of them published.

How to check any of this yourself

Every quote above links to the Quotex file it came from. This is what to do with it.

Open the three stepsFind the words in the source, work out the fingerprint, and read what a difference does and does not prove.

Open the source and search for the words

Every quote has a link under it. Open the file, or the web page, and search it for the words we quote. The clause number next to the quote tells you where to look.

If the words are not there any more, the source may have changed after we read it. That is worth knowing too. We keep the date we read it, and a code worked out from its wording, so the quote stays checkable.

What a fingerprint is

A fingerprint is a code worked out from what a source says. Change one word and the code changes completely. We keep two codes for every file we read, and the panel on each source shows both.

The first is the code of the exact file we downloaded. The second is the code of its wording alone, with capital letters lowered and runs of spaces collapsed. When the same words are saved as a new file, the first code changes and the second one stays the same.

Only the first code can be worked out on your own computer. Save the file, then run one of these, putting the name of the file you saved where the example is. The panel on each source prints the command with that source's real file name already in it.

macOS or Linux:
  shasum -a 256 the-file-you-saved.pdf

Windows:
  certutil -hashfile the-file-you-saved.pdf SHA256

The two codes are different from each other, and they are not meant to match. Comparing one against the other proves nothing.

What a difference means, and what it does not

A different file code on its own proves nothing. A PDF saved again with a new date inside it is a new file saying exactly the same thing.

A different wording code means the words themselves changed. That is the one that matters, and it is why we keep it.

Even then, a change is not proof of bad faith. Companies update their documents. What this report says is what the document said on the day we read it, and every quote carries that date.

A source that is a web page and not a file has no file to save, so only the code of its wording is shown.

How this report is made

Every clause quoted above comes from a document Quotex publishes on its own website, downloaded and hashed on the date shown, with the clause number and page recorded so any reader can check it. We do not allege anything the documents do not say, and we do not judge Quotex on anything other than its own published terms and its own public marketing. Where a clause has a qualifier that softens it, the report says so. Last read Sep 9, 2026.

If you represent Quotex and a clause has changed, been withdrawn, or is being read out of context, tell us and we will re-read the documents and update this page. Corrections from the broker are welcome and are published with the reading they change. Contact us.

This is a reading of a contract, not legal advice and not a ruling on Quotex. Whether its licence is real and current is a separate check on the broker profile.

Back to the Quotex profile