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Rakuten Bank logo

Rakuten Bank

Regulated
Japan
Since 2000
Last Updated:

Trading Conditions

Min Deposit:
N/A
Max Leverage:
1
Account Types
  • Regular

Official website

rakuten-bank.co.jp

Online · checked Sep 10, 2026

Also on our record

2 more addresses
  • help-personal.rakuten-bank.net
  • fes.rakuten-bank.co.jp

Funding Methods

5 methods

Bank Transfer

bank transfer
Instant
Fee:Free
Fee:Free

Credit/Debit Card

credit card
Instant
Fee:Free
Fee:Free

E-Wallets

e wallet
Instant
Fee:Free
Fee:2%

ATM Deposit

other
Instant
Fee:¥110
Fee:¥110

International Bank Transfer

wire transfer
Up to 1 day
Fee:¥3,000
Fee:¥1,000

Trust rating

High risk

48 out of 100 · 58% checked· Provisional

The licences it claims have not been checked on any official register.

We checked Rakuten Bank on 2026-10-25 across its regulation, company record, client terms, trading offer and service, and could verify 58% of its record. It claims 1 licence on its site, but none has been checked on an official register yet. The score of 48 is what the checked record adds up to; nothing held it down. The rating stays provisional until a claimed licence is checked on an official register. What would move the score: licence held by the onboarding entity, verified age, transparency. No investigation has been published yet, so complaints and reputation are unknown. Its client terms have not been reviewed yet.

Score last calculated 2026/10/25

Company Information

Full Name:Rakuten Bank
Founded:2000
Headquarters:Japan
Enterprise Offices:N/A

Customer Support

Phone:
0120-776-910
Live Chat:
Available
Response Time:
—
Languages:
English
Scroll Down
Editorial review
Updated

Broker Summary

What Wikilix has recorded about Rakuten Bank: its history, the licences it holds, its trading conditions and its fees.

Introduction and Overview

Rakuten Bank is a financial services provider that operates in the trading and banking industry. Although it is best known for its banking services, it has branched into financial services associated with trading, with its target market consisting of diverse individuals with basic requirements for banking services and investment opportunities. Its purpose is to combine innovative technologies with trusted financial services to accommodate changing demands of new traders and investors.

Inheritance and History

Rakuten Bank, Ltd. is a major Japanese online banking company with its registered business address located in Tokyo, Japan. Founded on January 14, 2000, the company operates its business through online channels.

At June 10, 2025, Rakuten Bank has a total capital of ¥32,617 million. It has recorded remarkable progress, breaking 17 million account holders and reaching a cumulative deposit exceeding ¥12 trillion as of January 2025.

In April 2023, Rakuten Bank was listed on the Tokyo Stock Exchange.

Rakuten Bank is a subsidiary of the larger Rakuten Group. This group of companies is well recognized for their engagements in the online shopping and fintech sectors. Rakuten Bank was formed to offer end-to-end online banking services leveraging on the tech and client base of the Rakuten Group. Rakuten Bank has since ventured into trading and investment services to cater to the needs of both retail and institutional clients.

Important Features and Services

Rakuten Bank provides various financial products and services, which range from savings accounts to loans and investment facilities. As a trading-related service provider, its trading facilities aim to supplement its banking facilities by allowing its clients access to various trading instruments. However, owing to limited publicly available information, the extent of its trading facilities is hard to determine.

The uniqueness of Rakuten Bank lies in its focus on solutions through technology. The bank uses technological platforms that enable easy management of accounts, easy access to market data, and easy transactions. This is basically intended for a better customer experience for all the services including stock transactions offered by the bank.

“Regulatory Compliance and Licensing”

1

An essential component of any financial institution is regulatory compliance, securing client trust and protection. Rakuten Bank is governed by the conditions set by its country for all banking and financial institution businesses. Nevertheless, information about trading licenses or regulatory status over its brokerage business is not verified.

In the absence of adequate information about the matter, it is recommended that the potential client verify the official credentials that make Rakuten Bank a legitimate regulator.

Regulator License Number

Limited information available Zumwalt Limited information available There are limited

Trading Conditions and Platform Technology

Most traders understand

Information about the conditions of trading with Rakuten Bank, including the spreads, leverage, and minimum deposit, is not readily available. This creates difficulties in being able to present an overall view of the trading conditions of the broker.

Also, information on its trading platforms is limited. Conceivably, it makes use of a proprietary one or a third-party platform to enable trade, in line with market practice. The information, though, is not publicly revealed.

Trading Platforms Information limited

Fee Structure

The

Knowledge about the fee structure is an imperative aspect for the trader in determining the cost-effectiveness of the broker. Unfortunately, the Rakuten Bank is not transparent about its fee structure for trading activities. This information entails charges for deposits, withdrawal charges, commissions, among other charges.

Clients wanting to trade via Rakuten Bank are advised to get specific information directly from the firm regarding the current charges they may incur.

Withdrawing Fees Limited information available

Commission Limited information available

User Experience & Market Reputation

In the current

Rakuten Bank has a strong standing in the banking industry, especially in its own region, known for its strong support services and innovative technologies. Nonetheless, while considering its trading services, customer reviews and public opinion about it remain less recorded.

This limited visibility should also be taken into consideration by potential users who will be evaluating Rakuten Bank as their potential trading broker. Feedback from customers or contacts with the support personnel could also help to enlighten potential users.

Conclusion

Rakuten Bank is a respectable and well-established financial organization that has a strong background in online banking and financial services. Though it provides trading-related facilities, detailed discussion about these facilities, in terms of trading conditions, charges, and trading licenses, is scarce. If anyone is interested in trading by opening an account with Rakuten Bank, they must perform proper due diligence.

In general, the fusion concept adopted by Rakuten Bank regarding banking services as well as trading services portray the modern ideology for provision of any financial service; however, the transparency and disclosure standards ought to improve.

Regulation check

Regulatory Licenses

Rakuten Bank is listed with a tier-1 or tier-2 licence that we have not yet checked against the regulator's register. An unchecked licence is not a finding either way.

0 of 1 checked
Licences on record
1
Confirmed on register
0
Tier 1 or 2
1
Offshore
0

WIKILIX

Licence intelligence

The only licence on file

Licence Verification Record

Financial Services Agency No number recorded

Recorded from the firm's own disclosure. Not yet checked against the register.

Jurisdiction
Japan
Authority strength
Tier 1
Licence type
Financial Service
Not yet checked on the register

Client protection under this licence

  • No compensation schemeNo mandatory insurance (but strict fund segregation)
  • Client money kept separate
  • Negative balance protection
  • Complaints routeFINMAC
  • Maximum leverage1:25

These are the rules FSA sets for the firms it licenses. They are not a statement about how Rakuten Bank applies them, or about which of its companies would hold your account.

A licence record describes what an authority published. It is not an endorsement, and Wikilix does not issue authorisations.

Trading accounts
Updated

Account Types

One account type on record. Leverage up to 1:1.

1 account type
AccountMin DepositMax LeverageCommission
RegularStandardNot recorded1:1Not specified
Account names and conditions as published by Rakuten Bank, recorded by Wikilix.
Deposits & withdrawals

Funding Methods

5 ways to fund an account. 3 with no deposit fee. 4 credit instantly. The costliest way in is International Bank Transfer at JPY 3000.

5 methods
MethodDeposit feeWithdrawal feeMin depositWithdrawal min / maxProcessing
Bank TransferBank Transfer
Ensure accurate transaction details to facilitate prompt processing. Primarily available for domestic customers within Japan.
FreeFreeNot recordedNot recordedJPY 10,000,000Instant
Credit/Debit CardCredit Card
Ensure that the card is authorized for online transactions. Available for both domestic and international customers, subject to card issuer approval.
FreeFreeNot recordedNot recordedJPY 10,000,000Instant
E-WalletsE-Wallet
Ensure that the e-wallet account is verified and linked to your Rakuten Bank account. Available for international customers, subject to e-wallet provider terms.
Free2%Not recordedNot recordedJPY 10,000,000Instant
ATM DepositOther
ATM deposits are subject to ATM availability and may incur fees. Primarily available for domestic customers within Japan.
JPY 110JPY 110Not recordedNot recordedJPY 10,000,000Instant
International Bank TransferWire Transfer
Additional days may be required due to procedures and regulations of intermediary bank, receiving bank, and receiving country. Available for international customers, subject to country-specific regulations.
JPY 3000JPY 1000Not recordedNot recordedJPY 10,000,000Up to 1 day
Fees, limits and processing times as published by Rakuten Bank, recorded by Wikilix.
Websites

Global Domains

4 domains on record. All active and served over HTTPS.

4 domains
  • help-personal.rakuten-bank.netActiveHTTPS
  • fes.rakuten-bank.co.jpActiveHTTPS
  • sfes.rakuten-bank.co.jpActiveHTTPS
  • loan.rakuten-bank.co.jpActiveHTTPS
Domains recorded by Wikilix. Only a domain listed here is known to belong to this broker.
Frequently Asked Questions

Frequently Asked Questions

Common questions about Rakuten Bank

Most Popular Questions
Rakuten Bank prohibits clients from the USA, North Korea, Iran, and other sanctioned countries. Its services primarily cover Japan and parts of Asia, with limited global client access.
Yes, Rakuten Bank offers customer support with live chat available during business hours. Support is provided in English, and the broker's contact address is located in Tokyo, Japan.
Rakuten Bank offers a maximum leverage of 1:1. This means clients can trade without leverage, which may reflect regulatory restrictions or the broker's trading policies.
Rakuten Bank supports deposits and withdrawals via bank transfers, credit/debit cards, e-wallets, ATM deposits, and international bank transfers. Fees vary by method, with some options like domestic bank transfers having no fees, while ATM deposits incur fixed fees. Processing times range from instant to several business days for international transfers.
Rakuten Bank is regulated by Japan's Financial Services Agency (FSA), a tier 1 onshore regulator. The broker operates under strict fund segregation rules but does not have mandatory client fund insurance. It complies with high transparency standards and is subject to complaint mechanisms such as FINMAC.
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