Royal Trust Futures tells you, at the foot of every page, that you must understand the Agreement and the Trading Rules before you invest. It publishes neither. The box you tick to open a live account is labelled Terms and Conditions, and the document behind it is the privacy notice.
Why this matters
Nothing in writing tells you what Royal Trust Futures may charge you, how long it has to pay a withdrawal, or what happens when you disagree with a trade. You cannot hold a firm to terms that were never published.
Exhibit 1Every flagged clause gets its own number so you can point at this one. The number does not change, so a link to it keeps working.CriticalHow much this clause can cost you, in our reading. Critical can take your money or your profit. Warning can delay or limit it. Notice is simply worth knowing before you sign.Rarely seenHow ordinary this wording looks next to the contracts we read. This is our reading of the clause, not a count of other brokers.
Bagi Anda yang hendak berinvestasi dalam Perdagangan Berjangka Komoditi, diwajibkan terlebih dahulu untuk mengerti dan memahami kegiatan Perdagangan Berjangka Komoditi, serta isi Perjanjian dan Peraturan Perdagangan.
Our readingOur own comment on the clause, not the broker's words. Anything we quote is marked as a quotation.A retail broker normally publishes a client agreement running to dozens of numbered clauses. Here the only document presented as terms at account opening governs personal data, so no written term covers money, execution or dispute.
- Worse together with Exhibit 5Read these two clauses together. Each one costs more because the other exists.With no agreement and no withdrawal terms, the timetable for paying your money out is set entirely by the firm as it goes.

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