Overall Score67 / 100The Wikilix trust rating of Standard Bank, out of 100, built from the five factors below.It holds a valid FSCA 11287 licence and 1 more, and our investigation found it appears legitimate.Regulation73%Identity98%Client terms44%Trading offer56%Service64%Score last calculated 2026/10/22
Good65 to 79. A solid record with minor gaps and no stop sign.Why: It holds a valid FSCA 11287 licence and 1 more, and our investigation found it appears legitimate.
67 out of 100 · 88% checkedThe share of the record we could verify. What we could not check counts as unknown and pulls the score toward the middle, never down.
Do not trust
High risk
Fair
Good
Excellent
It holds a valid FSCA 11287 licence and 1 more, and our investigation found it appears legitimate.
We checked Standard Bank on 2026-10-22 across its regulation, company record, client terms, trading offer and service, and could verify 88% of its record. Its strongest valid licence is FSCA 11287, with 1 more valid. The score of 67 is what the checked record adds up to; nothing held it down. What would move the score: all-in eurusd cost, instrument breadth, platforms. Our published investigation found it appears legitimate, with 28.3 years of track record. Its client terms carry moderate risk, with 3 critical clauses.
Score last calculated 2026/10/22
Regulation
Is someone watching them?
73out of 100
Good
Counts for 35% of the score100% checked
What we checked
Best licence in force80
FSCA 11287 in force · Oct 15, 2026
FSCA 26691 in force · Oct 15, 2026
Regulator protections60
FSCA: 3 of 5 protections · Oct 15, 2026
Licence held by the onboarding entity100
FSCA issued to "THE STANDARD BANK OF SOUTH AFRICA LIMITED", the onboarding entity · Oct 15, 2026
Extra licences in force40
2 licence(s) in force · Oct 15, 2026
What this measures
Whether a financial authority supervises this broker: the licences it holds, whether we verified them on the official register, how strong that regulator is and what protection it gives clients. Worth 35 points of 100.
Identity
Who is behind it, and for how long?
98out of 100
Excellent
Counts for 15% of the score100% checked
What we checked
Registry-verified entity100
Company registration verified on the registry · Oct 15, 2026
Verified age100
Verified track record 28.3 years · Oct 15, 2026
Transparency90
Scam check identity transparency 1/10 · Oct 15, 2026
Site integrity100
Website reachable and not redirecting · Oct 15, 2026Source
What this measures
Who is behind it and for how long: a company registration we verified, years of verified history, how openly it names its entity, address and owners, and whether its website is intact. Worth 15 points.
Client terms
Are the client terms fair?
44out of 100
Poor
Counts for 15% of the score100% checked
What we checked
Policy risk45
Policy risk score 5.5/10 · Oct 15, 2026
Critical clauses50
3 critical clause(s) · Oct 15, 2026
Withdrawal rails20
6 rail(s): 0 fee-free of 2 known, 0 instant of 6 known, minimum $39.9 · Oct 15, 2026Source
Language parity70
2 contradiction(s) between language versions · Oct 15, 2026
What this measures
How fair the client agreement is: the risk found in our policy review, the number of critical clauses, withdrawal rules, and whether the terms say the same in every language. Worth 15 points.
Trading offer
What does trading cost, and is it disclosed?
56out of 100
Fair
Counts for 20% of the score45% checked
What we checked
All-in EURUSD costNot checked yet
No EURUSD spread known
Pricing disclosed per account type33
5 of 15 pricing cells filled across 5 account type(s) · Oct 15, 2026Source
Instrument breadth100
forex 160, crypto ?, cfd/indices/commodities/stocks 5600 · Oct 15, 2026Source
What trading costs and how clearly it is disclosed: pricing per account type, the all-in cost of EURUSD, instruments, platforms, leverage against regulated limits and the minimum deposit. Worth 20 points.
Service
How do they treat clients?
64out of 100
Fair
Counts for 15% of the score90% checked
What we checked
Fund-integrity complaints70
Scam check withdrawal complaints 3/10 · Oct 15, 2026
Support channels67
4 of 6 support checks (phone, email, 24/7 chat, 2+ languages, messenger, complaints email) · Oct 15, 2026
Reputation footprint50
Scam check reputation 5/10 · Oct 15, 2026
WIKILIX communityNot checked yet
0 approved review(s), fewer than 10
What this measures
How clients are treated: support channels, complaints about withdrawals and reputation from our investigation, and reviews by WIKILIX members. Worth 15 points.
What Standard Bank legally published, but does not want you to read
Wikilix contract reading ·
Moderate contract risk
Standard Bank publishes almost a hundred legal documents, free and in one place. The clauses that cost you sit deep inside them. A Gold credit card carries insurance you cannot refuse, and the premium goes on the card where it earns interest. Home insurance premiums keep running after your bond is settled, and the refund is capped at 36 months less a 10% fee. On the share trading side, the fee schedule and the mandate are not published at the links the site gives for them.
3Critical clausesClauses that can cost you money you have already earned or deposited, or that remove your ability to challenge it.
14Clauses flaggedEvery clause worth knowing about, at all three severities. Ordinary terms that every broker has are not counted.
98Documents readHow many of the broker’s own legal files this reading is based on. Each one was downloaded and hashed on the date shown.
5.5/10Contract riskHow far this contract goes overall, from 0 to 10. 3 to 5 means real costs a client should know about; 6 to 8 means several clauses put money already earned at risk.
What Wikilix has recorded about Standard Bank: its history, the licences it holds, its trading conditions and its fees.
Standard Bank Broker Overview
Standard Bank is the share trading and derivatives arm of the Standard Bank group in South Africa. It runs two separate trading operations under one brand, and the difference between them matters to anyone opening an account. Local clients trade Johannesburg Stock Exchange instruments through Standard Online Share Trading, AutoShare Invest and the Tax-free Investment account. Clients who want offshore markets trade through Webtrader, a browser based platform covering contracts for difference, spot foreign exchange, shares, exchange traded funds, exchange traded commodities, futures and mutual funds.
The two operations have different counterparties, different fee schedules and different funding routes. They are not interchangeable, and a figure published for one does not apply to the other. Both sit inside a group whose South African authorisations are confirmed on the Financial Sector Conduct Authority register, and the maximum leverage on record is 1:20.
SBG Securities (Pty) Ltd and The Standard Bank of South Africa Limited
The local Johannesburg Stock Exchange business is operated by SBG Securities (Pty) Ltd, registration number 1972/008305/07. The describes it as an authorised user of the JSE Limited, a wholly owned subsidiary of Standard Bank Group Limited, and an authorised financial services provider under FSP number 26691.
The offshore Webtrader business has a different counterparty. The Webtrader Terms of Business names it as The Standard Bank of South Africa Limited, registration number 1962/000738/06. A client funding a Webtrader account is contracting with the bank itself rather than with the securities subsidiary.
That registration number was confirmed on 15 October 2026 against the number carried on the Financial Sector Conduct Authority's own register entry for the bank. South Africa's CIPC company search requires a registered account, so the companies register itself was not the source. A company registration shows that a company exists; it is not a financial licence.
Standard Bank Regulation and License
Two Financial Sector Conduct Authority licences sit behind the two operations, and both were confirmed on the authority's own register on 15 October 2026.
FSP 11287, held by The Standard Bank of South Africa Limited, the bank itself and the Webtrader counterparty. The register shows it as Authorized and authorised on 19 April 2005, as a Category I financial services provider, with approved categories running from shares, bonds, money market instruments and derivative instruments through to participatory interests in collective investment schemes, deposits and several insurance subcategories. No expiry date appears on the entry, because licences under the Financial Advisory and Intermediary Services Act do not carry one.
FSP 26691, the number Standard Bank publishes for SBG Securities (Pty) Ltd, which operates the local Johannesburg Stock Exchange accounts. The register shows it as Authorized and authorised on 16 October 2007. The broker's own fee schedule describes the same company as an authorised user of the JSE Limited, which is what allows it to execute on the exchange.
Standard Bank Group Limited is separately listed on the Johannesburg Stock Exchange, which brings exchange disclosure obligations with it. A listing and a company registration are not trading licences, and an entry confirmed on one date says nothing about conduct or solvency afterwards.
Is Standard Bank Regulated?
Yes. The licences behind both trading operations were confirmed on the Financial Sector Conduct Authority's register on 15 October 2026: FSP 11287 for the bank and FSP 26691 for SBG Securities (Pty) Ltd. What authorisation does not settle is which company a particular client is dealing with, because the local accounts and the offshore Webtrader accounts sit with different entities in the same group and their client money terms differ.
Is Standard Bank Safe?
The most important thing a prospective Webtrader client should read is clause 4.1.1 of the Webtrader Terms of Business. It states that client cash is not segregated from Standard Bank's own funds and may be used in the course of its business. The practical effect is that in an insolvency a client would rank as an ordinary unsecured creditor for the cash balance. Securities are held separately and give a secured claim, so the exposure is to cash rather than to shares.
That term sits alongside a large, long established and exchange listed banking group under confirmed conduct supervision, and the facts belong together rather than cancelling each other out. Scale and supervision bear on how likely an insolvency is; the clause decides what happens to a cash balance if one occurs.
Standard Bank Account Types
Five accounts are on record, split across the two operations.
Online Share Trading Account. The main local account, carrying a R110 monthly account fee. The fee is waived for the first calendar month after registration and in any calendar month with three or more trades. It covers JSE shares, exchange traded funds, contracts for difference, warrants, share instalments, futures, exchange traded products and covered calls.
Professional Traders Account. R650 per month with the same inclusions and the same waivers. This tier appears on the fee schedule only and is not marketed on the product pages.
AutoShare Invest account. A banking app and internet banking product rather than a standalone terminal, covering over 250 JSE shares and exchange traded funds. Its own page gives a R250 minimum trade size, while the Tax-free Investment account page gives R500 for the same product. An existing rand denominated Standard Bank transactional account is required.
Tax-free Investment account. Over 70 exchange traded funds with a R250 minimum transaction, subject to the statutory R46 000 annual and R500 000 lifetime contribution limits per investor. Exceeding them attracts penalties and punitive tax treatment.
Webtrader. The offshore account, with no minimum amount to trade and a 20 day full platform demo. Base currencies are US dollars, pounds sterling and euros, with an optional multi currency account.
Standard Bank Spreads, Commissions and Fees
Commission is charged per product rather than through a spread markup. In one case, the broker's own pages give two different headline rates.
Online Share Trading brokerage. The headlines 0.25%, while the headlines 0.5% with a R110 minimum. Both figures are the broker's own. Standard Bank Private Banking Suite clients are quoted 0.4%, and brokerage is negotiable above R500 000 traded per month.
Monthly account fee. The product page and the fee schedule both give R110. The Online Share Trading FAQ still quotes R50 including VAT, which reads as an older figure the broker has not refreshed.
AutoShare Invest and the Tax-free Investment account. Brokerage of 0.15% of the value invested with no minimums, plus a 0.12% annual safe custody fee levied at 0.01% per month.
Webtrader. An annual administration fee of 20 basis points on the daily closing value of open share positions, a 1% currency conversion fee where the instrument currency differs from the account currency, and a USD 10 ticket fee on spot foreign exchange trades below the ticket fee threshold. Share and exchange traded fund trades carry a minimum charge per trade, for example EUR 20 on a small European share order.
Movement and administration charges. Early settlement of unsettled share sale proceeds costs 0.25% with a R39.90 minimum including VAT. A withdrawal to a bank account costs R4.56 including VAT. Transferring a portfolio out costs R62.23 per holding in full, or R113.76 per holding in part.
VAT applies to the applicable fees for South African residents. The public rate pages direct registered clients to the trading platform itself for current per instrument spread, commission and margin tables.
Standard Bank Leverage
The maximum leverage on record is 1:20, read from the . The local accounts are cash investment products apart from the geared instruments the Online Share Trading account carries, such as contracts for difference, warrants, share instalments and futures.
Standard Bank Trading Platforms
All of Standard Bank's trading software is its own. There is no MetaTrader 4, MetaTrader 5 or cTrader anywhere in the offering.
Standard Online Share Trading. The local web platform with a tablet and mobile app, carrying charts back to 1994, watchlists, news and market data.
ViewPoint. A low bandwidth web platform for market data, trading and portfolio management. The basic package is free with 15 minute delayed prices; live Level 1 is R175.00 and live Level 5 is R195.00 per month, both including VAT.
Webtrader. The offshore platform, browser based with no download or installation, available on web and mobile, with one click trading, real time foreign exchange prices and configurable workspaces.
Standard Bank has announced a change here that anyone opening a Webtrader account should know about. The Webtrader sign in page carries a banner stating that Webtrader has moved to Shyft and linking to the Shyft site, the itself states that Standard Online Share Trading is now on Shyft, and the share trading hub lists the Shyft App among its products. No closing date for the existing platforms is published, so this reads as an announced move rather than a completed one.
Standard Bank Deposits and Withdrawals
Funding runs on two separate rails and the routes do not overlap. There is no card, cryptocurrency or third party electronic wallet option anywhere in the offering.
Offshore Webtrader accounts are funded by international bank transfer in US dollars, pounds sterling or euros to the correspondent bank details on the , or through Shyft, Standard Bank's own currency conversion app. Funds must come from an account in the client's own name at another bank. Terms of Business clause 10.2 allows up to 5 business days from receipt before money is at the client's disposal, and money received after 3pm South African time or on a non business day counts as received the next business day.
Local accounts are funded from a South African bank account by internet banking, telephone banking or an ATM, or through the top up feature in the banking app. Transfers from a non Standard Bank account may take up to three business days.
Withdrawals follow the same split. A local withdrawal costs R4.56 including VAT and the desk aims to transfer settled funds within 24 hours of the request, although share sale proceeds are only available five business days after the sell trade unless early settlement is paid for. A Webtrader withdrawal cannot be requested online at all: clause 10.4 requires a telephone call or an email to the call centre during operating hours, with a 15:00 South African time cut off, and clause 10.5 allows up to 5 business days from approval for the money to arrive. No broker withdrawal fee is published for Webtrader, but clause 10.8 reserves a currency conversion fee on payments to a client bank account, and the commissions schedule publishes that fee as 1.0%.
The broker's own pages disagree on withdrawal currency. The funding page offers three base currencies and a multi currency account, while the states that the platform is US dollar based and that all refunds and payments are made in US dollars, to be converted by the client's own bank at that bank's rate and charges.
Standard Bank Support
The share trading desk publishes one South African number, 0860 121 161, and one email address, securities@standardbank.co.za, consistently across the local and offshore product pages. The site gives two different international numbers for the same desk on different pages, so neither should be treated as definitive. No operating hours are published for this desk, although the group contact directory publishes hours for several other Standard Bank desks.
Complaints have their own published route: the Complaints Resolution Centre first, on 0860 101 101 or complaint.resolutioncentre@standardbank.co.za, with a reference number and a named case manager within 24 hours; escalation to ComplaintsEscalations@standardbank.co.za second; and the FAIS Ombud, the National Financial Ombud Scheme of South Africa, the Information Regulator, the National Consumer Commission or the National Credit Regulator third.
Standard Bank Pros and Cons
Strengths. A large, exchange listed South African banking group behind the accounts, with two Financial Sector Conduct Authority licences confirmed on the regulator's own register and with named operating companies and registration numbers published on its own pages. A broad local offering, from a tax-free exchange traded fund account through to geared JSE instruments, with per product fee schedules published in full. An offshore platform with no minimum trade size and a 20 day demo.
Limitations. Client cash on the offshore platform is not segregated from the bank's own funds. Webtrader withdrawals cannot be made online and must go through the call centre within operating hours. The broker's own pages contradict each other on local brokerage, on the monthly account fee, on the AutoShare Invest minimum trade size and on the withdrawal currency. There is no third party platform for anyone who wants MetaTrader, and the Webtrader sign in page announces a move to a different product.
Standard Bank Review and Assessment
Standard Bank suits an investor who wants JSE exposure from inside an existing banking relationship, or an established client who wants offshore markets without opening an account at an unfamiliar firm. It is not built for a leveraged retail foreign exchange trader: the platform choice is proprietary, the leverage on record is modest and the account structure is an investment one.
Two things are worth settling before funding an account. The first is which of the two operations you are dealing with, because the counterparty, the fee schedule and the funding route all change between them. The second is clause 4.1.1 of the Webtrader Terms of Business, which a client agrees to on signing.
Website archive
Captured
Website snapshots
8 full-page captures of Standard Bank's own site, archived so what they said can still be read after the pages change.
Every licence Standard Bank has in force is from an offshore regulator. Most carry no compensation scheme — each licence's record says what the issuing regulator actually requires.
2 of 2 checked
Licences on recordEvery licence or registration recorded for this broker, whether the broker claims it or our check found it.
2
Confirmed on registerLicences we located on the issuing regulator's own public register, with a screenshot taken at the time.
2
Tier 1 or 2Licences from tier-1 or tier-2 authorities (FCA, ASIC, CySEC and peers), the strongest client protection. A registration we could not confirm as a licence is not counted.
0
OffshoreLicences from offshore registers, which typically carry no compensation scheme and lighter oversight.
2
WIKILIX
Licence intelligence
The strongest of 2 licences on file
Licence Verification Record
Financial Sector Conduct Authority11287
Wikilix read the FSCA register on Oct 15, 2026. This is what it said.
Participatory interests in a collective investment scheme
What our check found
The Category I Financial Services Provider licence held by the bank itself, The Standard Bank of South Africa Limited, registration 1962/000738/06. The register records approval across shares, derivative instruments, bonds, money market instruments, warrants, collective investment schemes, deposits and insurance categories. This is the licence the bank cites in its standard footer wording about being a licensed financial services provider under the FAIS Act. Client protection: Moderate to strong: FSCA conduct supervision plus prudential supervision of the bank by the South African Reserve Bank's Prudential Authority, and FAIS Ombud recourse. Effective: 19 Apr 2005.
Client protection under this licence
Compensation schemeUp to ZAR 500,000
Complaints routeFSCA Dispute Resolution
Maximum leverage1:30
These are the rules FSCA sets for the firms it licenses. They are not a statement about how Standard Bank applies them, or about which of its companies would hold your account.
A licence record describes what an authority published. It is not an endorsement, and Wikilix does not issue authorisations.
0.25% brokerage on the product page; the fee schedule gives a 0.5% headline rate with a R110 minimum. 0.4% for Standard Bank Private Banking Suite clients. R110 monthly account fee.
Professional Traders - AccountProfessional · VIP
—Not recorded
—Not recorded
R650 monthly account fee, with one free calendar month on registration and no administration fee after three trades in a calendar month. Brokerage as per the published fee schedule.
AutoShare Invest accountInvest
—Not recorded
—Not recorded
Brokerage 0.15% of the value invested with no minimums, plus a 0.12% annual safe custody fee levied at 0.01% per month.
Tax-free Investment accountETF · Invest
—Not recorded
—Not recorded
Brokerage 0.15% of the value invested with no minimums, plus a 0.12% annual safe custody fee levied at 0.01% per month.
WebtraderStandard
—Not recorded
—Not recorded
No minimum amount to trade. An annual administration fee of 20 basis points is charged on each trading account, offshore equity services are subject to VAT, and a 1.0% currency conversion fee applies where the instrument currency differs from the account.
Client acceptance
Country availability
Where Standard Bank says it will and won't take clients
Named as accepted — not a full list of served markets
ALAlbaniaDZAlgeriaASAmerican SamoaADAndorraAOAngolaAIAnguillaAGAntigua and BarbudaARArgentinaAMArmeniaAWArubaAUAustraliaATAustria
Show 216 moreShow fewer
AZAzerbaijanBSBahamasBHBahrainBDBangladeshBBBarbadosBEBelgiumBZBelizeBJBeninBMBermudaBTBhutanBOBoliviaBQBonaire, Sint Eustatius and SabaBABosnia and HerzegovinaBWBotswanaBRBrazilIOBritish Indian Ocean TerritoryBNBrunei DarussalamBGBulgariaBFBurkina FasoBIBurundiCVCabo VerdeKHCambodiaCMCameroonCACanadaKYCayman IslandsCFCentral African RepublicTDChadCLChileCNChinaCXChristmas IslandCCCocos (Keeling) IslandsCOColombiaKMComorosCGCongoCKCook IslandsCRCosta RicaHRCroatiaCWCuraçaoCYCyprusCZCzechiaDKDenmarkDJDjiboutiDMDominicaDODominican RepublicECEcuadorEGEgyptSVEl SalvadorGQEquatorial GuineaEREritreaEEEstoniaSZEswatiniETEthiopiaFKFalkland IslandsFOFaroe IslandsFJFijiFIFinlandFRFranceGFFrench GuianaPFFrench PolynesiaGAGabonGMGambiaGEGeorgiaDEGermanyGHGhanaGIGibraltarGRGreeceGLGreenlandGDGrenadaGPGuadeloupeGUGuamGTGuatemalaGGGuernseyGNGuineaGWGuinea-BissauGYGuyanaHTHaitiVAHoly SeeHNHondurasHKHong KongHUHungaryISIcelandINIndiaIDIndonesiaIEIrelandIMIsle of ManILIsraelITItalyJMJamaicaJPJapanJEJerseyJOJordanKZKazakhstanKEKenyaKIKiribatiKRSouth KoreaKWKuwaitKGKyrgyzstanLALaosLVLatviaLBLebanonLSLesothoLYLibyaLILiechtensteinLTLithuaniaLULuxembourgMOMacaoMGMadagascarMWMalawiMYMalaysiaMVMaldivesMLMaliMTMaltaMHMarshall IslandsMQMartiniqueMRMauritaniaMUMauritiusYTMayotteMXMexicoFMMicronesiaMDMoldovaMCMonacoMNMongoliaMEMontenegroMSMontserratMAMoroccoMZMozambiqueNANamibiaNRNauruNPNepalNLNetherlandsNCNew CaledoniaNZNew ZealandNINicaraguaNENigerNGNigeriaNUNiueNFNorfolk IslandMKNorth MacedoniaMPNorthern Mariana IslandsNONorwayOMOmanPKPakistanPWPalauPSPalestinePAPanamaPGPapua New GuineaPYParaguayPEPeruPHPhilippinesPLPolandPTPortugalPRPuerto RicoQAQatarRORomaniaRURussiaRWRwandaRERéunionBLSaint BarthélemySHSaint HelenaKNSaint Kitts and NevisLCSaint LuciaMFSaint Martin (French part)PMSaint Pierre and MiquelonVCSaint Vincent and the GrenadinesWSSamoaSMSan MarinoSTSao Tome and PrincipeSASaudi ArabiaSNSenegalRSSerbiaSCSeychellesSLSierra LeoneSGSingaporeSXSint Maarten (Dutch part)SKSlovakiaSISloveniaSBSolomon IslandsSOSomaliaZASouth AfricaESSpainLKSri LankaSRSurinameSJSvalbard and Jan MayenSESwedenCHSwitzerlandTWTaiwanTJTajikistanTZTanzaniaTHThailandTLTimor-LesteTGTogoTKTokelauTOTongaTTTrinidad and TobagoTNTunisiaTMTurkmenistanTCTurks and Caicos IslandsTVTuvaluTRTürkiyeUGUgandaUAUkraineAEUnited Arab EmiratesGBUnited KingdomUSUnited StatesUYUruguayUZUzbekistanVUVanuatuVEVenezuelaVNViet NamVGVirgin Islands (British)VIVirgin Islands (U.S.)WFWallis and FutunaEHWestern SaharaZMZambiaZWZimbabweAXÅland Islands
How we know — 7 sources
1Country policy derived on 2026-10-15 from the broker's own pages across the six policy locations. The decisive source is the live registration form at https://www.online.shyft.co.za/#/identity/register, whose Country of Residence and Nationality selectors are one closed list of 228 jurisdictions, identical in both selectors. Those 228 countries form the accepted list, because the selector controls onboarding.
2The closed selector omits 14 inhabited jurisdictions: Afghanistan, Belarus, Cote d'Ivoire, Cuba, the Democratic Republic of the Congo, Iran, Iraq, Liberia, Myanmar, North Korea, South Sudan, Sudan, Syria and Yemen. No page names any of them as refused, so their refusal is inferred from their absence from the form's list, and they are listed as probably refused, not confirmed.
3Some uninhabited or nearly uninhabited places are also missing from the selector: Antarctica, Bouvet Island, the French Southern Territories, Heard Island and McDonald Islands, South Georgia and the South Sandwich Islands, Pitcairn and the United States Minor Outlying Islands. They are in neither list, because their absence says nothing about onboarding.
4Conflict recorded rather than resolved silently. The Webtrader disclaimer at https://webtrading.standardbank.com/webtrader/getting-started/site-usage.html#collapseThree states that none of the products or services constitutes any inducement, offer or invitation to enter into any business relationship with any US Persons, and that the web pages will only be registered in South Africa and will not be registered under the securities laws of any other jurisdiction including the United Kingdom and the United States of America. The live registration selector offers both the United States and the United Kingdom. The registration form outweighs published text, so neither is refused and both are on the accepted list, although the two sources conflict.
5One limit on the accepted list comes from the broker's own binding documents. Terms of Business clause 1.1.8 at https://webtrading.standardbank.com/webtrader/downloads/Webtrader%20Terms%20Of%20Business%20(pdf).pdf defines Client as a natural person who is a South African citizen in possession of a valid South African identity document, and the FICA page at https://webtrading.standardbank.com/webtrader/getting-started/fica-requirements.html lists only South African onboarding documents: a South African identity document or a foreign national's passport, South African proof of residence, a SARS income tax number and a SARS tax clearance certificate for the offshore investment allowance. South Africa is the one jurisdiction every source read supports, and it is pinned at the top of the selector as a frequently used choice. The registration selector is step 1 of 4 and is not itself an approval.
6Why the registration selector counts as this operator's onboarding surface: the broker's own login page at https://webtrader.standardbank.com/ost/NSWebController?event=VIEW_LOGIN_EVENT states that Webtrader has moved to Shyft and links to it; those pages state that Shyft operates under the licence of The Standard Bank of South Africa Limited, an authorised Financial Services Provider with FSP number 11287, the same entity named in Terms of Business clause 1.1.32, and republish the identical offering of 5,600 contracts for difference, 160+ FX crosses including spot precious metals and 31 exchanges. The migration page at https://www.shyft.co.za/en-ZA/move-to-shyft gives 8 July 2026 as the last day to trade on Online Share Trading, with transfers completing 13 July 2026, dates already past at the time of this review.
7Locations that held no restriction list. The Conditions of Access at https://webtrading.standardbank.com/webtrader/getting-started/site-usage.html#collapseTwo says only that the site is intended for use by recipients located in countries where such use does not constitute a violation of applicable legislation or regulations, and names no country. The site map at https://webtrading.standardbank.com/webtrader/sitemap/sitemap.html lists no restricted-countries page and none exists on the site. The FAQ at https://webtrading.standardbank.com/webtrader/education/faq.html, the funding page, the withdrawals page and the exchange-control page carry no jurisdiction restriction. The site publishes no partner or introducing-broker terms, and no language version other than English.
Deposits & withdrawals
Funding Methods
6 ways to fund an account.
6 methods
Method
Deposit fee
Withdrawal fee
Min deposit
Withdrawal min / max
Processing
Bank Transfer (USD, GBP or EUR)Wire TransferWebtrader (offshore) funding. The funding page publishes correspondent details per currency: USD via Deutsche Bank Trust Company Americas, New York (SWIFT BKTRUS33); GBP via Deutsche Bank AG, Frankfurt (SWIFT DEUTDEFF, IBAN DE75500700100957344500); EUR via Deutsche Bank AG, Frankfurt (SWIFT DEUTDEFF, IBAN DE37500700100957344505). The beneficiary in all three is Standard Bank of South Africa Ltd and the reference is the one supplied in the activation email. Terms of Business clause 10.2: funds are booked and at disposal on the trading account no later than 5 business days after Standard Bank receives them, provided they have cleared; funds received on a non-business day or after 3pm South African time count as received the next business day, so they may only be available on the sixth following business day after 10am. Clause 10.1 requires the client to transfer only from an account in their own name at another bank. Clause 4.1.1 states client cash is not segregated from Standard Bank's own funds, so in a bankruptcy a client would rank as an ordinary unsecured creditor for cash (securities are separately held). No deposit fee is published.
—Not recorded
—Not recorded
—Not recorded
—Not recorded/—Not recorded
Up to 5 days
ShyftE-WalletWebtrader (offshore) funding. The funding page names Shyft as 'our partner' and describes it as the route that converts ZAR into the chosen base currency (USD, GBP or EUR), with a how-to video on adding the Webtrader account as a Shyft beneficiary. No fee for this route is published by the broker; the page claims the cheapest retail FX rates without stating a number. The 5-business-day figure is Terms of Business clause 10.2, which applies to all transfers rather than to Shyft specifically. The Webtrader sign-in page carries a banner reading 'Webtrader has moved to Shyft', linking to shyft.co.za, so this route may become the primary one.
—Not recorded
—Not recorded
—Not recorded
—Not recorded/—Not recorded
Up to 5 days
Webtrader WithdrawalBank TransferWebtrader (offshore) withdrawals. No online withdrawal: the page and Terms of Business clause 10.4 both require the request to go to the call centre (0860 121 555 / +27 11 415 6555) or the published email address during operating hours, and no other form of communication is entertained. Cut-off is 15:00 South African time; later requests are treated as received the next business day. The balance must exceed the amount requested after open orders and outstanding charges, and all margined positions should be closed first to avoid a close-out. It may take up to 5 business days from approval for the money to arrive (clause 10.5). No broker withdrawal fee is published, but clause 10.8 RESERVES a currency conversion fee on payments to a client bank account, and the commissions schedule publishes that conversion fee as 1.0%; the fee field is therefore left empty rather than recorded as zero. BROKER CONFLICT: the funding page offers three base currencies and a multi-currency account, while the withdrawal page states the platform is USD based and that all refunds and payments are made in USD and must be converted into the client's bank account currency at that bank's rate and charges.
—Not recorded
—Not recorded
—Not recorded
—Not recorded/—Not recorded
Up to 5 days
Internet Banking TransferBank TransferLocal (JSE) funding. The Online Share Trading FAQ confirms that funds can be transferred in via internet banking, and names internet banking, telephone banking and ATMs as the routes. It states that transfers from a non-Standard Bank account may take up to three business days. For the AutoShare Invest and Tax-free Investment accounts the same movement is made with the 'top up my account' feature, which transfers money from your Standard Bank bank account to your trading account; no processing time is published for that route. No deposit fee is published for either. An existing rand-denominated Standard Bank transactional account is required to open AutoShare Invest or the Tax-free Investment account.
—Not recorded
—Not recorded
—Not recorded
—Not recorded/—Not recorded
Up to 3 days
Standard Bank Securities WithdrawalBank TransferLocal (JSE) withdrawals. The fee schedule states R4.56 including VAT per single withdrawal from either a Money Account or a share trading account to your bank account, and the same R4.56 is published on the AutoShare Invest and Tax-free Investment account pages. The Online Share Trading FAQ says that where settled funds are available, the desk will endeavour to transfer them within 24 hours of the request. It also says proceeds of a share sale are only available five business days after the sell trade unless early settlement is requested. For AutoShare Invest and the Tax-free Investment account, sale proceeds paid automatically to a bank account arrive 3 business days after the sale.
—Not recorded
ZAR 4.56
—Not recorded
—Not recorded/—Not recorded
Up to 24 hours
Standard Bank Securities Early SettlementOtherLocal (JSE). The fee schedule states the early settlement charge is 0.25% with a R39.90 minimum including VAT, applies to unsettled funds from share transactions, and that those funds are then available for withdrawal one business day after the trade; the request must be made by contacting the desk. The same charge is published on the AutoShare Invest and Tax-free Investment account pages. DATA NOTE FOR AN EDITOR: the stored minimumWithdrawalAmount of 39.9 is the minimum FEE, not a minimum withdrawal amount; the broker publishes no minimum withdrawal. It was left in place rather than cleared, because this workflow may not blank a stored value, and should be moved by hand.
—Not recorded
0.25%
—Not recorded
ZAR 39.9/—Not recorded
Up to 1 day
Websites
Global Domains
10 domains on record. All active and served over HTTPS.
Company registration number as recorded on the FSCA FAIS register (South Africa's CIPC company search requires a registered account)
Registered address
Standard Bank Centre, 9th Floor, 5 Simmonds Street, Johannesburg, 2000, South Africa
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3 other brokers on the record share what Standard Bank offers — its country, regulator, account types or platforms — set beside it on the same measures.
Standard Bank has announced a move, but has not published a date. The Webtrader sign in page carries a banner stating that Webtrader has moved to Shyft and links to the Shyft site, the Shyft site itself states that Standard Online Share Trading is now on Shyft, and the share trading hub lists the Shyft App among its products. The existing Webtrader and Online Share Trading platforms are still live, so this is the broker's own announcement rather than a completed migration.
Yes, on the two local share trading accounts. The Online Share Trading Account carries a R110 monthly account fee and the Professional Traders Account R650, both waived for the first calendar month after registration and in any calendar month with three or more trades. The broker's own pages are not consistent on the figure: the fee schedule and the product page both give R110, while the Online Share Trading FAQ still quotes R50 including VAT. The other accounts are charged differently, with 0.15% brokerage plus a 0.12% annual safe custody fee on AutoShare Invest and the Tax-free Investment account, and an annual 20 basis point administration fee on Webtrader.
Standard Bank publishes a three step route. First the Complaints Resolution Centre, on 0860 101 101 or complaint.resolutioncentre@standardbank.co.za, which undertakes to give you a reference number and a named case manager within 24 hours. If that does not resolve it, escalate to ComplaintsEscalations@standardbank.co.za. Beyond the bank, the published external bodies are the FAIS Ombud, the National Financial Ombud Scheme of South Africa, the Information Regulator, the National Consumer Commission and the National Credit Regulator.
Yes, on the offshore platform. Webtrader comes with a 20 day free demo of the full platform. The local Online Share Trading account includes free education and training courses on products such as share instalments and contracts for difference.
No. Standard Bank offers only its own platforms: Standard Online Share Trading and ViewPoint for local Johannesburg Stock Exchange accounts, and Webtrader for offshore accounts. No MetaTrader, cTrader or other third party terminal appears anywhere in the offering.
It splits by account. The local Online Share Trading account covers JSE shares, exchange traded funds, contracts for difference, warrants, share instalments, futures, exchange traded products and covered calls. AutoShare Invest covers over 250 JSE shares and exchange traded funds, and the Tax-free Investment account over 70 exchange traded funds. The offshore Webtrader account covers contracts for difference, spot foreign exchange, shares, exchange traded funds, exchange traded commodities, futures and mutual funds, with 160 foreign exchange pairs and about 5 600 contracts for difference on record.
The maximum leverage on record is 1:20, read from the Webtrader commissions and margin schedule. The local accounts are cash investment products, apart from the geared instruments the Online Share Trading account carries, such as contracts for difference, warrants, share instalments and futures. This is not a high leverage retail foreign exchange offering.
Not for cash on the Webtrader platform. Clause 4.1.1 of the Webtrader Terms of Business states that client cash is not segregated from Standard Bank's own funds and may be used in the course of its business, which would leave a client ranking as an ordinary unsecured creditor for the cash balance if the bank failed. Securities are held separately and give a secured claim, so the exposure is to uninvested cash rather than to shares you already own.
For a local account the desk aims to transfer settled funds to your bank account within 24 hours of the request, at a cost of R4.56 including VAT. Share sale proceeds only become settled funds five business days after the sell trade, unless you pay 0.25% with a R39.90 minimum for early settlement. For an offshore Webtrader account, clause 10.5 of the Terms of Business allows up to 5 business days from approval, and the request itself has to be made by telephone or email to the call centre before a 15:00 South African time cut off.
It depends which account you hold, and the two routes do not overlap. Local accounts are funded from a South African bank account by internet banking, telephone banking or an ATM, or through the top up feature in the banking app; a transfer from a non Standard Bank account may take up to three business days. Offshore Webtrader accounts are funded by international bank transfer in US dollars, pounds sterling or euros, or through Shyft, Standard Bank's own currency conversion app. There is no card, cryptocurrency or third party electronic wallet option.
Local brokerage is quoted at two different rates on the broker's own pages: the Online Share Trading product page headlines 0.25%, while its fee schedule headlines 0.5% with a R110 minimum. Private Banking Suite clients are quoted 0.4%, and brokerage is negotiable above R500 000 traded per month. The account also carries a R110 monthly fee, waived for the first calendar month and in any month with three or more trades. AutoShare Invest and the Tax-free Investment account are cheaper, at 0.15% with no minimums plus a 0.12% annual safe custody fee.
Standard Bank is the share trading arm of a Johannesburg Stock Exchange listed South African banking group, not an anonymous operator. It names its operating companies and their registration numbers on its own pages, SBG Securities (Pty) Ltd for the local accounts and The Standard Bank of South Africa Limited for offshore Webtrader accounts. The regulator's own register confirmed both FSCA licences on 15 October 2026, along with the bank's registration number 1962/000738/06.
The risks worth reading here are disclosed terms rather than concealment. Clause 4.1.1 of the Webtrader Terms of Business leaves offshore cash unsegregated from the bank's own funds, Webtrader withdrawals must be requested by telephone or email rather than online, and the broker's own pages contradict each other on local brokerage, on the monthly account fee and on the withdrawal currency.
Two different companies, depending on the account. The local Johannesburg Stock Exchange accounts are operated by SBG Securities (Pty) Ltd, registration number 1972/008305/07, which the broker describes as a wholly owned subsidiary of Standard Bank Group Limited. Offshore Webtrader accounts are contracted with The Standard Bank of South Africa Limited, registration number 1962/000738/06. The counterparty, the fee schedule and the funding route all change between the two.
Standard Bank uses only its own platforms, and there is no MetaTrader 4, MetaTrader 5 or cTrader anywhere in the offering. Local Johannesburg Stock Exchange clients get Standard Online Share Trading, a web platform with a tablet and mobile app, and ViewPoint, a low bandwidth platform for market data, trading and portfolio management. Offshore clients get Webtrader, which runs in a browser with no download, on web and mobile. The Webtrader sign in page now carries a banner stating that Webtrader has moved to Shyft.
Standard Bank does not set a single minimum deposit, and the figure depends on which account you open. The offshore Webtrader account has no minimum amount to trade. The Tax-free Investment account has a R250 minimum transaction, and AutoShare Invest gives a R250 minimum trade size on its own page while the Tax-free Investment account page gives R500 for the same product. The local Online Share Trading account is priced through a R110 monthly account fee rather than through a minimum deposit.
Standard Bank's share trading desk publishes a South African number, 0860 121 161, and an email address, securities@standardbank.co.za, on both its local and its offshore product pages. A WhatsApp chatbot is available on +27 64 570 0291. Support is in English, and the site links Facebook, X, LinkedIn and YouTube accounts. The site gives two different international numbers for this desk on different pages and publishes no operating hours for it, so confirm both with the desk before relying on them.
Yes. The Financial Sector Conduct Authority's own register confirmed two licences on 15 October 2026. FSP 11287 is held by The Standard Bank of South Africa Limited and shown as Authorized from 19 April 2005 as a Category I financial services provider. FSP 26691 is shown as Authorized from 16 October 2007. Standard Bank publishes it as the number for SBG Securities (Pty) Ltd, the subsidiary that operates the local Johannesburg Stock Exchange accounts.
Client funds are a separate question from authorisation. Clause 4.1.1 of the Webtrader Terms of Business states that cash on the offshore platform is not segregated from Standard Bank's own funds and may be used in the course of its business, which would leave a client ranking as an ordinary unsecured creditor for a cash balance in an insolvency. Securities are held separately and give a secured claim.
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