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Contract reading

What STAR NET legally published, but does not want you to read

Every clause below is published by STAR NET itself, on its own website, today. The finding is not that the text exists. It is the distance between what a client is shown and what a client agreed to. Read from its own documents on .

Contracting entity: Star Net Ltd.

sole discretionhidden feeprofit voidingunilateral amendmentwithdrawalsbonus lockcomplaint barrierdisclosureforum waiverjurisdiction

Star Net FX advertises zero commissions, then charges $300 for opening, keeping and closing an account. That charge is on the deposit page and in none of its legal documents. The Customer Agreement lets the company cancel your profit, decide your complaint itself and demand notarised papers before it pays you. The footer link to that agreement is switched off, and the agreement names no governing law and no court.

Back to STAR NET

Contract risk

Money at risk
8.5/10

Where this contract sitsHow far this contract goes, overall. Under 2 is nothing beyond the ordinary; 6 to 9 means several clauses put money you have already earned at risk; 9 and above reads as designed to make payout refusable.

0510
CriticalClauses that can cost you money you have already earned or deposited, or that remove your ability to challenge it.
7
FlaggedEvery clause worth knowing about, at all three severities. Ordinary terms that every broker has are not counted.
27
DocumentsHow many of the broker's own legal files this reading is based on. Each one was downloaded and hashed on the date shown.
16
ContradictionsPlaces where a promise the broker makes in public is not kept by the clause that governs it.
10

How the 27 break downThe same flagged clauses, split by how much each one can cost you. Severity is our reading of the clause, not the broker's label.

Critical7
Warning18
Notice2

section 48 of 64is where the deepest clause sits, 75% of the way into the document it is in

The numbers in this contractFigures taken from this broker's own clauses, so the labels differ from broker to broker. The four in the panel above are the same on every report.

3 of these 4 figures come from a clause we rate critical, which means it can take your money or your profit rather than only delay it.

Critical$300Fee you were not shown. Jump to the clause this comes from.A $300 charge for opening, keeping and closing an accountCritical3 working daysWithdrawal limit. Jump to the clause this comes from.Three business days, counted from when the firm acceptsCritical10 working daysTime to complain. Jump to the clause this comes from.The company decides disputes about its own conduct140%Profit at risk. Jump to the clause this comes from.The firm can cap a weekend position near the close

What the documents say

27 clauses worth knowing about, worst first, each quoted from STAR NET's own files

01

Star Net FX charges $300 for opening, keeping and closing an account. The line sits at the foot of the deposit page, under a banner promising no commissions and no hidden charges.

Why this matters

No legal document Star Net FX publishes mentions this charge, and the page does not say when it is taken. The cheapest account it sells asks for a $200 deposit, so the charge is larger than the money you need to open one.

Exhibit 1CriticalHarder than usual$300

The Standard Charges 300$* will be charged for account opening, maintenance and closure of accounts
Quoted in Deposits And Withdrawals
Read from the broker's site on Open the reference
Our own capture of starnetfx.com, taken on Oct 7, 2026The claim, on Banner at the top of the Deposits And Withdrawals pageVisit this page on the broker's siteDownload the full size image file
Our own capture of starnetfx.com, taken on Oct 7, 2026What the contract saysVisit this page on the broker's siteDownload the full size image file

What it costsA $1,000 deposit leaves $700 if the $300 is taken once. The page does not say whether it is taken once or repeats.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must give a retail client the costs and charges of the service before they trade, in a form the client can keep. Star Net FX puts this charge on a marketing page and leaves it out of every legal document.

STAR NET is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

  • Worse together with Exhibit 6The charge is in no legal document, and clause 14.5 removes the company's duty to report what it took from you.
02

If Star Net FX decides you took unfair advantage of its trading conditions, clause 8.2 lets it cancel the profit you made. The agreement never says what counts as an abuse, and the decision belongs to the company alone.

Why this matters

Money already in your balance can go. Clause 19.3 then refuses every complaint about trades you made with that money, so the contract leaves you nothing to appeal to.

Exhibit 3CriticalHarder than usual

Any kind of abusing and/or taking unfair (direct or indirect) advantage of the Company’s trading conditions may me a subject of investigation. Should facts of such abuses arise, the profit and/ or loss gained with this advantage may be canceled by the Company’s sole decision.
Clause 8.2 in Customer Agreement
Read from the broker's site on Archived copyOpen the reference

Where it sits: section 15 of 39 in the Customer Agreement, 38% of the way through.

  • Worse together with Exhibit 12Orders from one connection count as one client, so somebody else's trading can be the abuse your profit is cancelled for.
  • Worse together with Exhibit 15The company cancels the profit and then chooses how the dispute about it is resolved.
03

Star Net FX pays a withdrawal within three business days of accepting your instruction. Clause 13.5 sets no limit on how long accepting can take. Clause 13.8 lets the company decline a withdrawal in a payment system, case by case.

Why this matters

Your money is three days away at best, and those days do not start until the company says so. The home page promises instant withdrawals, typically within 30 minutes.

Exhibit 4CriticalHarder than usual3 working days

If the Client gives an instruction to withdraw funds from the Trading Account, the Company shall pay the specified amount within three (3) Business Days once the instruction has been accepted, if the following conditions are met:
Clause 13.5 in Customer Agreement
Read from the broker's site on Archived copyOpen the reference

Where it sits: section 20 of 39 in the Customer Agreement, 51% of the way through.

  • Worse together with Exhibit 5The clock only starts on acceptance, and acceptance can wait on documents a notary has to certify.
04

Before paying you, clause 13.12 lets Star Net FX demand identity papers certified by a notary or carrying an apostille. It can ask for other relevant documents too, and the clause does not say which.

Why this matters

An apostille is a government stamp that certifies a document for use abroad, and it costs money and weeks in most countries. The AML policy says your funds stay where they are until the documents are in.

Exhibit 5CriticalRarely seen

For security reasons upon withdrawal the Company reserves a right to demand Client’s complete identification data, such as ID copy, address proof copy, bank reference letter and other relevant documents, apostiled or certified by a notary.
Clause 13.12 in Customer Agreement
Read from the broker's site on Archived copyOpen the reference

Where it sits: section 20 of 39 in the Customer Agreement, 51% of the way through.

Our readingRetail brokers normally accept a photograph of an ID and a utility bill. A notary certificate or an apostille moves the cost and the delay of the check onto you, at the moment you have asked for your money.

05

Star Net FX does not have to report the commissions and fees it takes from your trading, under clause 14.5. Clause 14.2 lets it change any charge without telling you first, and clause 13.6 puts every payment charge on you.

Why this matters

You cannot check a bill nobody shows you. A charge can appear on your balance with no explanation, and the agreement gives you no right to ask for one.

Exhibit 6CriticalHarder than usual

The Company is not liable to disclose any reports regarding profits, commissions and other fees received by Company from Client’s trading, unless stated otherwise by the Agreement.
Clause 14.5 in Customer Agreement
Read from the broker's site on Archived copyOpen the reference

Where it sits: section 22 of 39 in the Customer Agreement, 56% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must disclose costs and charges to a retail client before they trade, and report them afterwards. This contract says the company is not liable to disclose the fees it received from your trading.

STAR NET is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

06

Every page of starnetfx.com lists five legal documents in its footer, and the Customer Agreement is not one of them. The link to it is still in the page code, switched off, so it never appears on screen.

Why this matters

The agreement you are bound by sets every fee, the withdrawal clock, the profit cancellation power and the complaint route. You can only read it if you already know the file sits at starnetfx.com/Client-Agreement.pdf.

Exhibit 2WarningRarely seen

All the operations on and with the Client’s trading account are performed in full compliance with this Agreement unless stated otherwise
Clause 1.6 in Customer Agreement
Read from the broker's site on Archived copyOpen the reference

Where it sits: section 2 of 39 in the Customer Agreement, near the start.

Our readingBrokers normally put the client agreement at the top of the legal list, because it is the document that binds the client. The five that are linked here, the risk notice, the privacy policy, the return policy, the AML policy and the disclaimer, leave out the only one that sets fees and withdrawal terms.

  • Worse together with Exhibit 6The document that would tell you how charges work is the one document the site does not show you.

The firm can change your terms and close you out without notice

Clause 3.11 lets Star Net FX reject you at any time and return the total you deposited, which says nothing about profit. Clause 7.2 changes your leverage without notice and clause 12.5 applies new margin to trades already open. Clause 4.6 lets it treat orders from one IP address as one client's.

Unilateral powers4 clauses flagged

At any time, clause 3.11 lets Star Net FX reject you and return the total amount you deposited. Profit is not mentioned.

Why this matters

Clause 3.10 lets the company refuse to serve you with no duty to give a reason. Clause 22.1 lets it suspend the account with or without notice. What comes back to you is what you paid in.

Exhibit 11CriticalHarder than usual

The Company reserves a right to reject the Client by returning him/her his/her initial deposit (that is the total amount deposited by the Client) at any time, in case the Company deems it appropriate and necessary (including but not limited to as the result of Client’s malicious, illegal, inappropriate, fraudulent or in any other way inacceptable actions).
Clause 3.11 in Customer Agreement
Read from the broker's site on Archived copyOpen the reference

Where it sits: section 9 of 39 in the Customer Agreement, near the start.

Clause 4.6 lets Star Net FX treat every order placed from one IP address as the orders of a single client. An IP address is the number your internet connection shows to a website, and a household shares one.

Why this matters

If someone else in your home or office trades here, your trades and theirs can be counted as one person's. That matters because clause 8.2 lets the company cancel profit it decides came from an abuse.

Exhibit 12WarningHarder than usual

The use of the same IP address by different clients can be a reason to consider all the orders in all the accounts, performed from this IP address, as those performed by the same Client
Clause 4.6 in Customer Agreement
Read from the broker's site on Archived copyOpen the reference

Where it sits: section 11 of 39 in the Customer Agreement, 28% of the way through.

Clause 7.2 lets Star Net FX change your leverage at any time without telling you first. Clause 12.5 applies a new margin requirement to trades you already have open. Clause 3.15 lets the company cancel a service without notice.

Why this matters

Leverage is the credit that lets you trade more than your deposit. Cutting it raises the margin your open trades need, which can push you into a forced close. A notice counts as received one hour after the company posts it.

Exhibit 13WarningHarder than usual

The Company reserves a right to modify Client’s leverage settings any time without prior notification.
Clause 7.2 in Customer Agreement
Read from the broker's site on Archived copyOpen the reference

Where it sits: section 15 of 39 in the Customer Agreement, 38% of the way through.

Clause 6.2 closes your positions when your margin level falls below 15% of the required margin. Clause 12.6 sets a different trigger: an equity level that depends on the account type and sits only on the website.

Why this matters

The account types page publishes no stop out level, so you cannot check the figure clause 12.6 relies on. Clause 6.6 also lets the company raise both levels during news releases and volatile markets.

Exhibit 14WarningHarder than usual15%

Margin call occurs whenever account’s margin level falls below 25%. The Company is entitled but not liable to close Client positions in this case.
Clause 6.1 in Customer Agreement
Read from the broker's site on Archived copyOpen the reference

Where it sits: section 13 of 39 in the Customer Agreement, 33% of the way through.

What happens, and when

The stages this clause runs through, taken from the broker's own document
TriggerWhat the broker may then doClause
Margin level 25%Margin call. Star Net FX may close your positions but does not have to.6.1
Margin level 15%Star Net FX closes your open positions without notice, the largest losing one first.6.2
News and volatile marketsStar Net FX may raise both levels.6.6

Star Net Ltd decides complaints about Star Net Ltd

Clause 18.2 lets the company choose how any dispute with you is resolved, at its sole discretion, and the agreement names no ombudsman and no court. Clause 16.6 lets it reject your complaint for the way you wrote it. Clause 17.1 puts the company's own server log above every other record.

Complaint route3 clauses flagged

Clause 18.2 lets Star Net FX choose how a dispute with you is resolved, at its sole discretion. Clause 18.3 sends anything the agreement does not cover to the same place, the company's own decision.

Why this matters

Star Net FX answers a complaint in ten working days, and clause 16.7 lets it extend that in occasional cases with no limit. The agreement names no ombudsman, no regulator and no court.

Exhibit 15CriticalHarder than usual10 working days

The Company has the right to choose the method of Dispute resolution at its sole discretion.
Clause 18.2 in Customer Agreement
Read from the broker's site on Archived copyOpen the reference

Buried at section 24 of 39 in the Customer Agreement, 62% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must give a retail client a route to an independent complaints body outside the firm. This agreement names none, and clause 18.2 keeps the choice of remedy with the company.

STAR NET is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Your complaint must not contain what Star Net FX calls an affective appraisal of the conflict situation, offensive language or uncontrolled vocabulary. Clause 16.6 then lets it reject the complaint.

Why this matters

An angry email is a reason to throw out your claim, and the agreement defines none of those three phrases. Clause 19.2 also refuses every complaint about how long an order took.

Exhibit 16WarningRarely seen

Affective appraisal of the conflict situation
Clause 16.5.1 in Customer Agreement
Read from the broker's site on Archived copyOpen the reference

Buried at section 24 of 39 in the Customer Agreement, 62% of the way through.

Our readingThe test is about how you write, not about what happened to your money. A complaints procedure that can reject a claim on tone leaves the firm deciding whether your wording was controlled enough to be heard.

  • Worse together with Exhibit 15The company sets the wording rules for a complaint and then chooses how the complaint is resolved.

Clause 17.1 gives the Star Net FX server log absolute priority over every other record, including the log on your own terminal. If the server log did not record it, clause 17.2 says your argument may not be considered.

Why this matters

The only record that can settle a dispute is held by the company you are disputing with. Your screenshots and your terminal history carry no weight under this clause.

Exhibit 17WarningStandard wording

The Server Log File is the most reliable source of information in a case of any Dispute.
Clause 17.1 in Customer Agreement
Read from the broker's site on Archived copyOpen the reference

Buried at section 24 of 39 in the Customer Agreement, 62% of the way through.

Segregated funds and a guarantee the contract does not carry

The Star Net FX funds security page says customer money sits in separate accounts under international regulation standards. The Customer Agreement defines a segregated account in clause 2.38 and never promises to use one. The negative balance guarantee keeps an exception for actions the company deems fraudulent or intentional.

Promise against clause2 clauses flagged

The funds security page says Star Net FX keeps customer money in separate accounts, segregated from the company's balance sheets. The Customer Agreement defines a segregated account in clause 2.38 and never undertakes to use one.

Why this matters

No clause obliges Star Net FX to hold your money apart from its own. The documents name no compensation scheme either, so nothing tells you where your balance would sit if the company failed.

Exhibit 19WarningHarder than usual

“Segregated Account” denotes a bank account where the Clients’ funds are kept separately from the Company’s funds, as the regulations demand.
Clause 2.38 in Customer Agreement
Read from the broker's site on Archived copyOpen the reference

Where it sits: section 7 of 39 in the Customer Agreement, near the start.

Set against a regulated standard: FCA (UK), CySEC (Cyprus), ASIC (Australia)

Firms licensed by the FCA, CySEC or ASIC must hold retail client money in segregated client accounts and say so in the client agreement. Here the only mention of segregation is a definition that no clause puts to use.

STAR NET is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Star Net FX writes a negative balance back to zero after a forced close. Clause 6.5 keeps an exception: where the company deems your actions fraudulent or intentional, it may claim the debt from you.

In plain words

Negative balance protection is a limit that stops you owing more than you put in. Without it, one fast market move can leave you owing the broker money on top of your deposit.

Why this matters

Negative balance protection means the firm writes off a loss larger than your deposit. Here that write off turns on the company's view of your intentions, and the agreement defines neither word.

Exhibit 20WarningHarder than usual

The Company will compensate the account balance to zero. In exceptional cases (should the company deem Client’s actions as fraudulent or intentional) the debt may be claimed by the Company.
Clause 6.5 in Customer Agreement
Read from the broker's site on Archived copyOpen the reference
Our own capture of starnetfx.com, taken on Oct 7, 2026The claim, on Negative Balance Protection pageVisit this page on the broker's siteDownload the full size image file

Where it sits: section 13 of 39 in the Customer Agreement, 33% of the way through.

A $300 account charge that appears in no legal document

$300 in standard charges for opening, keeping and closing an account sits in the last line of the Star Net FX deposit page. The banner at the top of that same page reads no commissions and no hidden charges. Clause 14.5 of the Customer Agreement then says the company need not report the fees it took from your trading.

Cost disclosure3 clauses flagged

Star Net FX charges a fee for using a swap free account. Clause 14.6 works that fee out from the swap value of the pair you trade. The Islamic account page says you pay no interest based or any other charges.

Why this matters

You pick a swap free account to avoid interest, and the contract hands you a charge calculated from the interest figure it replaced. The contract calls it a commission and states that it is not an interest.

Exhibit 7WarningHarder than usual

The Company charges a fixed fee for using a swap-free account. The fee is calculated in the following way: Commission = pip price * swap value of the currency pair.
Clause 14.6 in Customer Agreement
Read from the broker's site on Archived copyOpen the reference

Where it sits: section 22 of 39 in the Customer Agreement, 56% of the way through.

The deposit page offers Indian clients a fixed rate of 55 rupees to the dollar. The terms of that same offer set the rate at 80 rupees to the dollar, for deposits and withdrawals alike.

Why this matters

You lock the rate in before your first deposit, and it then applies to every withdrawal. At 80 rupees to the dollar, 80,000 rupees reaches your account as $1,000.

Exhibit 8WarningRarely seen

All the deposits made in the Indian rupee are calculated at the rate of 1 USD = 80 Indian rupees and added to the client’s balance.
Clause 6 in Rupee Fixed Rate
Read from the broker's site on Open the reference

What it costs80,000 rupees becomes $1,000 at the 80 rate in the offer terms. The same 80,000 rupees would be $1,454 at the 55 rate on the deposit page.

Our readingA house exchange rate applied to both deposits and withdrawals replaces the market rate with a number the firm sets. Star Net FX publishes two different numbers for the same offer.

The spreads page shows EURUSD at a minimum of 0.8 and a typical 0.9. The cheapest account Star Net FX sells starts at 2 pips, and the dearest starts at 1.2.

Why this matters

The spread is the gap between the buying and the selling price, and you pay it on every trade. On a MICRO account you pay more than twice the number the spreads page advertises.

Exhibit 9WarningHarder than usual

EURUSD Euro vs. US Dollar 0.8 0.9 1.0 100 000 EUR 10.00 No swap
Quoted in Spreads And Conditions
Read from the broker's site on Open the reference

Where it sits: section 3 of 30 in the Spreads And Conditions, near the start.

What it costsOne lot of EURUSD costs $10 for each pip of spread, by the spreads page's own figure. A 2 pip spread costs $20 to enter, where 0.8 would cost $8.

Three business days, and the clock starts when the firm accepts

Star Net FX pays a withdrawal within three business days of accepting your instruction, and clause 13.5 sets no limit on how long accepting takes. Clause 13.8 lets the company decline a withdrawal in a payment system, case by case. A refund takes up to 30 days after a 5 business day review.

Exit conditions1 clause flagged

Star Net FX reviews a refund request within 5 business days, then takes up to 30 days to pay it. The return policy also says it can be modified or edited without prior notice.

Why this matters

Your money can be more than a month away from the day you ask for it. The policy excludes anything tied to a breach of the customer agreement, and the company decides whether there was one.

Exhibit 21WarningHarder than usual30 days

Your request will be reviewed within 5 business days and replied to in a timely manner. After reviewing the request, it usually takes maximum 30 days for the refund to be executed.
Quoted in Return Policy
Read from the broker's site on Open the reference

What happens, and when

The stages this clause runs through, taken from the broker's own document
TriggerWhat the broker may then doClause
Request filedStar Net FX reviews your refund request and replies.
After the reviewStar Net FX executes the refund, up to 30 days later.

Profit can be cancelled by a decision the contract never defines

Clause 8.2 lets Star Net FX cancel profit it decides came from unfair advantage of its trading conditions, and it never says what that means. Clause 19.3 then refuses complaints about deals made with money the company took back. Clause 11.4 lets it set a take profit on a weekend position one point from the closing price.

Profit at risk1 clause flagged

Clause 11.4 lets Star Net FX put a take profit order on your own trades, one point from the price at which the market closed. It applies when your margin level drops to 140% or less and 60% of your position sits one way in one instrument.

Why this matters

Margin level is your equity measured against the margin your open trades need. A gain from a gap when the market reopens does not reach you. The company set your exit before the weekend.

Exhibit 10WarningRarely seen140%

Margin level of 140% or less
Clause 11.4.1 in Customer Agreement
Read from the broker's site on Archived copyOpen the reference

Where it sits: section 19 of 39 in the Customer Agreement, 49% of the way through.

Our readingA broker placing a take profit on a client's own position is unusual. This clause does not protect margin: it closes a concentrated position at about the last price before the market shut.

A 50% bonus whose volume requirement is never published

The Star Net FX deposit bonus page says you must trade several lots to withdraw the 50% bonus, then leaves the number out. No bonus terms document exists for that offer. In copy trading, clause 13.10 lets the company cancel the bonus at any time without notice.

Bonus conditions2 clauses flagged

The 50% deposit bonus page says you must trade several lots to withdraw the bonus. It then leaves the number out. Star Net FX publishes no terms for this promotion.

Why this matters

You cannot work out what the bonus will cost you in trading volume before you take it. The page also says that cancelling the bonus takes the full amount out of your free margin.

Exhibit 22WarningHarder than usual50%

You’ll need to trade the following number of lots to withdraw your bonus:
Quoted in 50% Deposit Bonus
Read from the broker's site on Open the reference

The copy trading bonus is 50% of what you invest with a Master trader. Clause 13.10 lets Star Net FX cancel it at any time without prior notification, and clause 13.4 says you can never withdraw it.

Why this matters

The bonus is margin you can lose with, not money you can take out. Clause 13.5 cancels it as soon as your equity falls below the bonus size, which is when you need it most.

Exhibit 23WarningHarder than usual50%

The Bonus amounts 50% of the funds invested at the beginning of copying the Master.
Clause 13.1 in STAR NET FX Copytrading Terms and Conditions
Read from the broker's site on Open the reference

Buried at section 48 of 64 in the STAR NET FX Copytrading Terms and Conditions, 75% of the way through.

No governing law and no court in twenty four pages

The Customer Agreement never names a governing law or a court, while clause 22.3 assumes a court of competent jurisdiction exists. Clause 18.3 sends anything the agreement does not cover to the company's own discretion. Clause 22.6 says only the English text binds Star Net Ltd.

Where you would sue2 clauses flagged

The Customer Agreement never says which country's law governs it, or which court would hear a dispute. Clause 22.3 assumes a court of competent jurisdiction exists without naming one.

Why this matters

You cannot tell from the contract where you would sue, or under which law. The company writes from Dubai, the privacy policy is run from St Vincent, and the authorisation on the website is Mauritian.

Exhibit 24WarningRarely seen

In case any term of the Agreement (or any part of it) shall be held by a court of competent jurisdiction to be unenforceable for any reason then such term shall, to that extent, be deemed severable and not form part of this Agreement, but the enforceability of the remainder of the Agreement shall not be affected.
Clause 22.3 in Customer Agreement
Read from the broker's site on Archived copyOpen the reference

Buried at section 28 of 39 in the Customer Agreement, 72% of the way through.

Our readingNearly every retail trading agreement names a governing law and a forum, because that is what makes it enforceable either way. This one names neither, while clause 1.4 settles arguments by the agreement itself.

Clause 22.6 makes English the official language and says information in any other language has no legal effect. The site offers machine translation into more than a hundred languages, and the company runs webinars in Hindi.

Why this matters

What you read in your own language on this site does not bind Star Net Ltd. The version that counts is the English one, in the 24 page agreement the footer does not show.

Exhibit 25NoticeStandard wording

Translation or information provided in languages other than English in the Company’s local websites is for informational purposes only and do not bind the Company or have any legal effect whatsoever, the Company having no responsibility or liability regarding the correctness of the information therein
Clause 22.6 in Customer Agreement
Read from the broker's site on Archived copyOpen the reference

Buried at section 28 of 39 in the Customer Agreement, 72% of the way through.

The firm may keep your trade instead of passing it on

Clause 4.1 lets Star Net FX decide not to offset an order, after the home page sells pure ECN/STP execution. Clause 10.5 lets the company set the current market price at its sole discretion. Star Net FX publishes no conflict of interest policy.

Who takes the other side1 clause flagged

Clause 4.1 lets Star Net FX decide not to offset an order, which leaves your trade on its own books. The home page sells pure ECN/STP execution, where every order reaches an outside provider.

In plain words

Liquidity providers are outside banks and brokers.

Why this matters

When the company holds the other side of your trade, your loss is its gain. Clause 10.5 lets it set the current market price at its sole discretion, and clause 19.4 bars you from citing another firm's quotes.

Exhibit 18WarningHarder than usual

The Company applies ECN/STP model to orders’ execution, that is, all the Client’s positions are offset to the interbank liquidity providers. In some cases the orders may fail to be offset, or the Company may solely decide not to offset an order or a group of orders.
Clause 4.1 in Customer Agreement
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Where it sits: section 11 of 39 in the Customer Agreement, 28% of the way through.

Four company names, and the contract is not on the legal shelf

The contract is with Star Net Ltd of Dubai under UAE number AFZ/OS/2955. The footer credits a Mauritius authorisation to STAR NET Limited, and the privacy policy names Star Net FX Markets Incorporated in St Vincent. Star Net FX does not link the Customer Agreement from any page of its site.

Who you contract with1 clause flagged

You contract with Star Net Ltd of Dubai, registered under UAE number AFZ/OS/2955 in clause 1.2. The footer credits a Mauritius authorisation to STAR NET Limited. The privacy policy names Star Net FX Markets Incorporated in St Vincent.

Why this matters

Which company holds your money decides where you would have to chase it. The agreement never mentions the Mauritius authorisation the website advertises, and the disclaimer leaves Mauritius out as well.

Exhibit 27WarningHarder than usual

The Company is registered in UAE license no is AFZ/OS/2955.
Clause 1.2 in Customer Agreement
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Where it sits: section 4 of 39 in the Customer Agreement, near the start.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA or CySEC must name, in the client agreement, the legal entity the client contracts with and the regulator that authorises it. This agreement gives a UAE registration number and names no financial regulator.

STAR NET is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Notarised papers can be asked for after you request your money

Clause 13.12 lets Star Net FX demand your ID, address proof and a bank reference letter, certified by a notary, before it pays a withdrawal. The AML policy makes verification an obligatory requirement for withdrawing and sets no deadline for sending it. The privacy policy then keeps your identity photographs for seven years.

Verification burden1 clause flagged

Star Net FX holds your data while you are a customer and for at least three years after you stop being one. Photographs of your identity documents, your deposits and your support chats stay for seven years.

Why this matters

Closing the account does not end the storage. The privacy policy also names a St Vincent company as the controller of that data, and that company appears in no other document.

Exhibit 26NoticeStandard wording

We hold personal information about you on electronic and/or paper files whilst you are a customer and for at least three years after you cease to be a customer.
Clause How long will we keep it? in Privacy Policy
Read from the broker's site on Open the reference

Buried at section 92 of 152 in the Privacy Policy, 61% of the way through.

Where the marketing and the contract disagree

A promise made in public, set against the clause that governs it

01

The top of the page promises no charges and the foot of the same page sets a $300 charge.

Said in public, in English

No Commissions and No hidden charges

Banner at the top of the Deposits And Withdrawals page

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of starnetfx.com

In the contract

The Standard Charges 300$* will be charged for account opening, maintenance and closure of accounts

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of starnetfx.com

02

The home page sells zero commissions while the agreement obliges you to pay whatever commissions the website displays.

Said in public, in English

A zero-commission equities broker is an outlet that provides its clientele with stock market access without a fixed cost assigned to making trades.

ZERO COMMISSIONS panel on the home page

In the contract · clause 14.1

The Client shall be obliged to pay the Company the commissions, charges and other costs set out in the Contracts Specifications and in the Agreement. The Company will display all current commissions, charges and other costs on its Website.

03

The home page says every order reaches an outside provider and the contract lets the company decide not to pass one on.

Said in public, in English

ECN brokers execute by matching client orders and STP brokers execute by passing client orders directly to an external liquidity provider.

PURE ECN/STP panel on the home page

In the contract · clause 4.1

In some cases the orders may fail to be offset, or the Company may solely decide not to offset an order or a group of orders.

04

Thirty minutes on the home page is three business days from acceptance in the contract.

Said in public, in English

Instant withdrawals allow you to send money from Millions to an eligible Visa/Mastercard debit card, typically within 30 minutes.

FAST WITHDRAWALS panel on the home page

In the contract · clause 13.5

If the Client gives an instruction to withdraw funds from the Trading Account, the Company shall pay the specified amount within three (3) Business Days once the instruction has been accepted, if the following conditions are met:

05

The Islamic account page promises no charges at all, and the contract charges a fee worked out from the swap value.

Said in public, in English

You do not need to pay interest-based or any other charges.

No swaps or other fees panel on the Islamic Accounts page

In the contract · clause 14.6

The Company charges a fixed fee for using a swap-free account. The fee is calculated in the following way: Commission = pip price * swap value of the currency pair.

06

The website states client money is segregated, and the agreement only defines the term without promising to use one.

Said in public, in English

In accordance with international regulation standards, STAR NET FX uses separate accounts to keep protected customers' funds segregated from the company's balance sheets.

Segregated Accounts block on the Funds Security page

In the contract · clause 2.38

“Segregated Account” denotes a bank account where the Clients’ funds are kept separately from the Company’s funds, as the regulations demand.

07

The page guarantees your risk stops at your deposit and the clause keeps a route to claiming the debt from you.

Said in public, in English

STAR NET FX guarantees that your risk is limited only to the funds you have deposited into your account.

Negative Balance Protection page

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of starnetfx.com

In the contract · clause 6.5

In exceptional cases (should the company deem Client’s actions as fraudulent or intentional) the debt may be claimed by the Company.

08

Verification is a recommendation of two documents on the website and a demand for notarised papers in the contract.

Said in public, in English

STAR NET FX recommends you to verify your account by submitting your personal ID scan and an address proof.

Account verification block on the Funds Security page

In the contract · clause 13.12

For security reasons upon withdrawal the Company reserves a right to demand Client’s complete identification data, such as ID copy, address proof copy, bank reference letter and other relevant documents, apostiled or certified by a notary.

09

The deposit page advertises 55 rupees to the dollar and the offer's own terms set 80.

Said in public, in English

Advantageous fixed rate : 55INR = 1USD

CONVERSION WITH BENEFITS panel on the Deposits And Withdrawals page

In the contract · clause 6

All the deposits made in the Indian rupee are calculated at the rate of 1 USD = 80 Indian rupees and added to the client’s balance.

10

The spreads page advertises 0.8 on EURUSD and the account schedule starts the cheapest account at 2 pips.

Said in public, in English

EURUSD Euro vs. US Dollar 0.8 0.9 1.0 100 000 EUR 10.00 No swap

First row of the spreads table under the heading our best spreads and conditions

In the contract · clause Floating Spread, MICRO

From 2 Pips

The documents this reading is based on

16 files, all published by STAR NET. Each shows when we read it and a fingerprint of its wording.

WIKILIX keeps the copy of each file it read, and does not republish it: what is published is the fingerprint of its wording. Download the file yourself and hash its text, lowercased with runs of whitespace collapsed, and a matching fingerprint means the wording quoted above is still the wording STAR NET publishes.

How this reading was done

Every clause above was read out of a document STAR NET publishes itself

This reading was published on .

Documents
16 of 16downloaded from the broker's site of the 18 we found, and 16 read in full
Pages opened
26pages walked to find those documents, footer links included
Marketing pages
11public pages set against what the contract says
Position measured
23clauses whose position was counted: which numbered section of the document holds them, out of how many

Who the contract is with

Star Net Ltd.

The contract is between you and Star Net Ltd., Pony Building, Office 20, Etihad Road, P.O. Box 89561, Dubai, UAE. Clause 1.2 gives its registration as UAE licence number AFZ/OS/2955 and names no financial regulator. The footer of every page credits a Mauritius Financial Services Commission authorisation, number AU22200246, to STAR NET Limited, and the agreement never mentions it. The privacy policy names a third company, Star Net FX Markets Incorporated of Kingstown, St Vincent and the Grenadines, as the controller of your data. The disclaimer names only the UAE and St Vincent registrations and leaves Mauritius out. The Open Account button sends you to a sign up form on tradersroom.tradersquote.com, while clause 1.1 defines the Client as a person who submitted a registration form at www.starnetfx.com.

Quotations are copied verbatim from the documents named above, with the clause number and the page each one came from. Where a clause is quoted in another language, the original is shown first and the English is a translation.

The plain-language parts, what a clause means for a client, how ordinary it is, and how it reads against a regulated standard, are WIKILIX's analysis and are labelled as such on every card. This is a reading of public documents, not legal advice and not an allegation of wrongdoing.

In fairness, and what we could not check

A reader who knows the edges of the work can trust the middle of it

Star Net Ltd writes negative balance protection into clause 6.5 and compensates a negative balance back to zero, which many offshore brokers refuse to do. No document in the set charges you for leaving an account idle, and no dormancy ladder appears anywhere. The AML policy sets no deadline for sending verification documents and promises to review them within 24 hours of receiving them. The payment options page lists a minimum amount, a commission and an execution time for every method, which is more detail than most brokers publish. The copy trading terms are short, numbered and precise about the commission range and the rounding of lot sizes.

We read the 24 page Customer Agreement in full, with the AML policy, the privacy policy, the risk notice, the disclaimer, the return policy, the glossary, the spreads table and the copy trading terms. The AML policy, the privacy policy and the return policy are each published at two addresses with the same text, and we read both copies of each. No earlier version of any of these documents is available, so this is a first reading with nothing to compare against. Star Net FX publishes no payment terms, no bonus terms for its 50% deposit offer, no conflict of interest policy and no order execution policy, so some conditions exist only on marketing pages, and we have quoted those pages where that is the case. Account opening happens on a separate website, tradersroom.tradersquote.com, which we did not join, so anything shown only inside that sign up form is outside this reading. The contact page and the Android app file linked from the three policy pages do not exist.

How to check any of this yourself

Every quote above links to the STAR NET file it came from. This is what to do with it.

Open the three stepsFind the words in the source, work out the fingerprint, and read what a difference does and does not prove.

Open the source and search for the words

Every quote has a link under it. Open the file, or the web page, and search it for the words we quote. The clause number next to the quote tells you where to look.

If the words are not there any more, the source may have changed after we read it. That is worth knowing too. We keep the date we read it, and a code worked out from its wording, so the quote stays checkable.

What a fingerprint is

A fingerprint is a code worked out from what a source says. Change one word and the code changes completely. We keep two codes for every file we read, and the panel on each source shows both.

The first is the code of the exact file we downloaded. The second is the code of its wording alone, with capital letters lowered and runs of spaces collapsed. When the same words are saved as a new file, the first code changes and the second one stays the same.

Only the first code can be worked out on your own computer. Save the file, then run one of these, putting the name of the file you saved where the example is. The panel on each source prints the command with that source's real file name already in it.

macOS or Linux:
  shasum -a 256 the-file-you-saved.pdf

Windows:
  certutil -hashfile the-file-you-saved.pdf SHA256

The two codes are different from each other, and they are not meant to match. Comparing one against the other proves nothing.

What a difference means, and what it does not

A different file code on its own proves nothing. A PDF saved again with a new date inside it is a new file saying exactly the same thing.

A different wording code means the words themselves changed. That is the one that matters, and it is why we keep it.

Even then, a change is not proof of bad faith. Companies update their documents. What this report says is what the document said on the day we read it, and every quote carries that date.

A source that is a web page and not a file has no file to save, so only the code of its wording is shown.

How this report is made

Every clause quoted above comes from a document STAR NET publishes on its own website, downloaded and hashed on the date shown, with the clause number and page recorded so any reader can check it. We do not allege anything the documents do not say, and we do not judge STAR NET on anything other than its own published terms and its own public marketing. Where a clause has a qualifier that softens it, the report says so. Last read Oct 7, 2026.

If you represent STAR NET and a clause has changed, been withdrawn, or is being read out of context, tell us and we will re-read the documents and update this page. Corrections from the broker are welcome and are published with the reading they change. Contact us.

This is a reading of a contract, not legal advice and not a ruling on STAR NET. Whether its licence is real and current is a separate check on the broker profile.

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