MetaTrader 5
Treten offers MetaTrader 5 as its only platform, published as a web terminal, a mobile app and a Windows desktop installer (treten5setup.exe) hosted on MetaQuotes' download server.
Runs on
- Windows
- Web
- Android
- iOS
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Details
Is Treten a scam?
Wikilix independent safety report
65%Scam risk
High risk (unverified)Confidence: MEDIUM
2.5/5Safety rating 2.5 out of 5
No client has publicly reported losing money with Treten (tretenfx.com), no regulator has issued a warning against it, and we found no fraud-related enforcement action or court record naming the comp…
Risk scorecard · each area scored 0 (clean) to 10 (worst)
Regulation7/10 · HighIdentity & transparency5/10 · ModerateWithdrawals & conduct3/10 · LowReputation6/10 · HighWebsite claims8/10 · CriticalOperational history6/10 · High
Editorial review
Broker Summary
What Wikilix has recorded about Treten: its history, the licences it holds, its trading conditions and its fees.
Treten Broker Overview
Treten is the trading brand of Treten BKR, S.R.L, a company registered in Costa Rica that runs its business from offices in Guatemala City. It offers CFDs on 46 currency pairs, 12 commodities and indices, and 5 cryptocurrencies, all on MetaTrader 5, and its home page advertises a 50 USD minimum deposit. Its forex and CFD service holds no financial licence. Its registration form accepts residents of 16 Latin American countries only.
Treten Regulation and License
Treten names no regulator and no licence number for Treten BKR, S.R.L, the company its site names as the operator. The only official number on the site is 3-102-904685, which the site gives as the company's legal entity ID in Costa Rica's Registry of Legal Entities. That is a company registration, not a licence to offer trading. The broker also lists Costa Rica among the countries whose residents it does not serve.
The site footer still uses licence language. It says the Treten brand is operated by various companies "in accordance with legislations and obtained licenses in the respective countries", and that cryptocurrency dealing "falls outside the scope of the Company's licensed activities". It names no licence or authority behind either statement.
A related company holds a Guatemalan registration. Guatemala's Registro del Mercado de Valores y Mercancías (RMVM) lists Treten BKR, Sociedad Anónima as an active securities agent (agente de valores), registered on 23 June 2025, at the same Guatemala City office that Treten gives as its operating address. A page on the Treten site that is not linked from its main menu presents this business as Treten Equities, offering U.S. stocks, bonds, ETFs and investment funds from Guatemala. The broker does not say that this registration covers its forex and CFD accounts.
Is Treten Regulated?
Not for forex and CFD trading. WIKILIX found no financial licence for Treten BKR, S.R.L, and the site names none. No compensation scheme covers client funds, and there is no regulator to take a complaint about the trading accounts. The Guatemalan securities registration belongs to a separate company, Treten BKR, S.A.
Treten BKR, S.R.L
Treten BKR, S.R.L is the company the Treten site names as its operator. The site gives its Costa Rica legal entity ID as 3-102-904685, its registered address as Santa Cecilia, San Francisco, Heredia, Costa Rica, and its operating offices as 16th Street 6-17, Edificio Piale, office 206, Zone 10, Guatemala City. Costa Rica's Ministry of Finance taxpayer registry lists TRETEN BKR SOCIEDAD DE RESPONSABILIDAD LIMITADA under that ID as registered. In October 2026, the registry gave management consulting as the company's only economic activity and marked it as a delinquent taxpayer.
Is Treten Safe?
Treten carries the risks of an unlicensed broker. No regulator supervises how it holds client money, and the site publishes no segregation, insurance or compensation arrangement. The domain tretenfx.com was registered on 31 May 2024, so the business is young. Its about page calls Treten "one of the first online brokers in latinamerica" with "millions of users across the globe", which that short history does not support. WIKILIX found no client complaints about withdrawals, but also no independent client reviews of any kind.
Treten Account Types
Treten's site menu names three trading accounts: Regular, Raw and No Swap. The site publishes no terms for them: no minimum deposit, leverage, spread or commission for any of the three. The only minimum deposit it states is 50 USD, on its home page, for the broker as a whole.
Two other products sit apart from these accounts. The 10X Treten Account is a promotion: a deposit of 250 USD to 5,000 USD gives a trading balance 10 times larger, with no evaluation phase. The account is closed if the balance falls 10% below its starting level. Profits can be withdrawn, but withdrawing any part of the deposit ends the promotion. The broker's pages disagree on the largest 10X account: the 10X page says up to 50,000 USD, the accounts page up to 1,000,000 USD. PAMM accounts let investors allocate money to a manager who trades it, through a separate portal at pamm.tretenfx.com.
Treten Spreads, Commissions and Fees
Treten publishes no spread, commission or swap figures for any account. Its market pages speak only of "low and stable spreads". A client cannot work out the cost of trading from the site, so the full cost schedule is worth asking for in writing before funding an account. The payment table has no fee column, and no deposit or withdrawal fee is published for any method.
Treten Leverage
Treten publishes no maximum leverage. The only leverage figure on its site is on the forex page, which says leverage is limited to 1:200 for new positions on affected instruments during news releases. The 10X Treten Account is a separate promotion that multiplies the account balance, and the broker publishes no leverage ratio for it either.
Treten Trading Platforms
MetaTrader 5 is Treten's only platform. The site lists MetaTrader 5 Web, the MetaTrader 5 mobile app and MetaTrader 5 Desktop for Windows. The Windows link downloads treten5setup.exe from MetaQuotes' download server. There is no MetaTrader 4 and no platform of Treten's own.
Treten Deposits and Withdrawals
Treten takes deposits by card, bank transfer and stablecoin. Visa, Mastercard, Discover and American Express take deposits from 10 USD to 5,000 USD and withdrawals from 10 USD to 10,000 USD. Bank transfer, listed as online banking, takes deposits from 50 USD to 10,000 USD and withdrawals from 25 USD to 10,000 USD. USDT and USDC take deposits from 25 with no published maximum, and withdrawals from 10 to 10,000.
The broker says deposits are processed instantly and withdrawals within one working day. It adds that the time for money to reach the client depends on the client's bank or payment provider, and that the methods on offer vary by country.
Treten Support
Treten advertises 24/7 support. It publishes one phone number, +502 2236-8800, one email address, contact@tretenfx.com, and a live chat on its website, which is in English and Spanish. It gives no separate complaints address. Accounts are opened through the client portal at dashboard.tretenfx.com.
Treten Pros and Cons
In its favour: a 50 USD advertised minimum deposit, cards, bank transfer and stablecoins with published limits for every method, withdrawals processed within one working day, and MetaTrader 5 on web, mobile and Windows. The operating company appears on Costa Rica's taxpayer registry, and a related company is registered with Guatemala's securities registry.
Against it: no financial licence for the forex and CFD service, footer wording about licences that names none, no published spreads, commissions or leverage, a history that starts in 2024, an about page that claims a scale it cannot show, and a tax record that lists only management consulting and marks the company as a delinquent taxpayer.
Treten Review and Assessment
Treten is a young broker for Latin American clients, with one platform and clearly stated payment limits, but no financial licence behind its forex and CFD accounts. The company itself is real: Costa Rica's taxpayer registry lists it under the ID the site publishes, and a sister company holds a Guatemalan securities registration, which the broker does not link to the trading accounts. Because the site publishes no trading costs and no leverage, a client cannot judge the offer before depositing. Anyone who opens an account relies on the company's own word and should size any deposit on that basis.
Website archive
Website snapshots
One full-page capture of Treten's own site, archived so what it said can still be read after the page changes.
1 page
Regulation check
Regulatory Licenses
We have not confirmed any regulation for Treten. Money deposited with an unregulated broker is protected only by the company itself.
No regulation
Trading with an unregulated broker puts your deposit at risk.
No regulation
We have not confirmed any regulation for Treten. An unregulated broker is not supervised by a financial authority, and money you deposit is protected only by the company itself.
What this means for you
- No compensation scheme covers your funds.
- No regulator to escalate a complaint to.
- No audit of how client money is held.
Trading accounts
Account Types
5 account types on record. Minimum deposit from USD 250.
5 account types
| Account | Min Deposit | Max Leverage | Commission |
|---|---|---|---|
| RegularRegular · Standard | Not recorded | Not recorded | Not recorded |
| RawRAW · ECN | Not recorded | Not recorded | Not recorded |
| No SwapNo-Swap · Swap-Free | Not recorded | Not recorded | Not recorded |
| 10X Treten AccountFunded · Prop | USD 250 | Not recorded | Not recorded |
| PAMMPAMM · Copy & Managed | Not recorded | Not recorded | Not recorded |
Client acceptance
Country availability
Where Treten says it will and won't take clients
232 countries
Confirmed blocked
Named in the broker's own terms
USUnited StatesASAmerican SamoaUMUnited States Minor Outlying IslandsGUGuamMHMarshall IslandsMPNorthern Mariana IslandsPRPuerto RicoMQMartiniqueVIVirgin Islands (U.S.)CACanadaGLGreenlandAUAustralia
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FJFijiKIKiribatiFMMicronesiaNRNauruNZNew ZealandPWPalauPGPapua New GuineaWSSamoaSBSolomon IslandsTOTongaTVTuvaluVUVanuatuDZAlgeriaAOAngolaBJBeninBWBotswanaBFBurkina FasoBIBurundiCVCabo VerdeCMCameroonCFCentral African RepublicTDChadKMComorosCGCongoDJDjiboutiEGEgyptGQEquatorial GuineaEREritreaSZEswatiniETEthiopiaGAGabonGMGambiaGHGhanaGNGuineaGWGuinea-BissauKEKenyaLSLesothoLRLiberiaLYLibyaMGMadagascarMWMalawiMLMaliMRMauritaniaMUMauritiusMAMoroccoMZMozambiqueNANamibiaNENigerNGNigeriaRWRwandaSTSao Tome and PrincipeSNSenegalSCSeychellesSLSierra LeoneSOSomaliaZASouth AfricaSSSouth SudanSDSudanTGTogoTNTunisiaUGUgandaZMZambiaZWZimbabweBHBahrainIRIranIQIraqILIsraelJOJordanKWKuwaitLBLebanonOMOmanPSPalestineQAQatarSASaudi ArabiaSYSyriaTRTürkiyeAEUnited Arab EmiratesYEYemenAMArmeniaAZAzerbaijanBDBangladeshBTBhutanBNBrunei DarussalamKHCambodiaCNChinaGEGeorgiaINIndiaIDIndonesiaJPJapanKZKazakhstanKGKyrgyzstanLALaosMYMalaysiaMVMaldivesMNMongoliaMMMyanmarNPNepalKPNorth KoreaPKPakistanPHPhilippinesSGSingaporeKRSouth KoreaLKSri LankaTJTajikistanTHThailandTMTurkmenistanUZUzbekistanVNViet NamBZBelizeCRCosta RicaNINicaraguaVEVenezuelaAGAntigua and BarbudaBSBahamasBBBarbadosDMDominicaGDGrenadaJMJamaicaKNSaint Kitts and NevisLCSaint LuciaVCSaint Vincent and the GrenadinesTTTrinidad and TobagoAQAntarcticaCKCook IslandsALAlbaniaATAustriaBYBelarusBEBelgiumBABosnia and HerzegovinaBGBulgariaHRCroatiaCYCyprusDKDenmarkEEEstoniaFIFinlandFRFranceDEGermanyGRGreeceHUHungaryISIcelandIEIrelandITItalyLVLatviaLTLithuaniaLULuxembourgMTMaltaMEMontenegroNLNetherlandsMKNorth MacedoniaNONorwayPLPolandPTPortugalRORomaniaRSSerbiaSKSlovakiaSISloveniaSESwedenCHSwitzerlandUAUkraineGBUnited KingdomGFFrench GuianaPFFrench PolynesiaGPGuadeloupeYTMayotteNCNew CaledoniaRERéunionMFSaint Martin (French part)PMSaint Pierre and MiquelonWFWallis and FutunaAXÅland IslandsAWArubaBQBonaire, Sint Eustatius and SabaCWCuraçaoSXSint Maarten (Dutch part)FOFaroe IslandsBVBouvet IslandAIAnguillaBMBermudaVGVirgin Islands (British)KYCayman IslandsFKFalkland IslandsGIGibraltarMSMontserratPNPitcairnSHSaint HelenaTCTurks and Caicos Islands
Likely blocked
Reported, not verified against a primary source
CZCzechiaESSpain
Covered by a parent block
Territories a blocked country carries with it
BLSaint BarthélemyTFFrench Southern TerritoriesIOBritish Indian Ocean TerritoryGSSouth Georgia and the South Sandwich IslandsGGGuernseyJEJerseyIMIsle of ManSJSvalbard and Jan MayenCXChristmas IslandCCCocos (Keeling) IslandsNFNorfolk IslandHMHeard Island and McDonald Islands
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NUNiueTKTokelauHKHong KongMOMacao
Explicitly accepted
Named as accepted — not a full list of served markets
ARArgentinaBOBoliviaBRBrazilCLChileCOColombiaCUCubaDODominican RepublicECEcuadorSVEl SalvadorGTGuatemalaHNHondurasMXMexico
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PAPanamaPYParaguayPEPeruUYUruguay
How we know — 12 sources
- 1The refused countries are taken in full from the broker's restricted-countries page (https://tretenfx.com/restricted-countries/), which lists the countries and territories where Treten does not offer services. That page names 214 entries across 17 regional groups, and every entry that is a country or territory in its own right is refused.
- 2Nine of the entries are not separate countries or territories: Baker Island, Howland Island, Kingman Reef, Midway Islands, Wake Island, Palmyra Atoll, Jarvis Island, Johnston Atoll and Navassa Island all fall under the United States Minor Outlying Islands, which the page also names separately. Bonaire, Saba and Sint Eustatius are likewise all covered by the Caribbean Netherlands.
- 3The accepted list is the closed residence-country selector on the live registration form at https://dashboard.tretenfx.com/en/register. It offers exactly 16 countries, all in Latin America and the Caribbean: Argentina, Bolivia, Brazil, Chile, Colombia, Cuba, the Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Panama, Paraguay, Peru and Uruguay. No other residence can be chosen, so onboarding is in practice limited to those 16.
- 4Uruguay is the one conflict between the broker's own two sources. It is named on the restricted-countries page (https://tretenfx.com/restricted-countries/) yet is offered in the registration form's residence selector (https://dashboard.tretenfx.com/en/register). The registration form is what actually enforces onboarding, so it decides: UY is recorded as accepted and is not recorded as blocked.
- 5Cuba is offered in the registration selector and appears on no restriction page of the site, so it is recorded as accepted. For anyone comparing the two surfaces: the restricted page blocks Dominica (DM) while the form accepts the Dominican Republic (DO). Those are different jurisdictions, not a contradiction.
- 6Czechia and Spain are the only two European Union member states the restricted-countries page does not name individually. The standing disclaimer carried in the site footer says the website "is not intended on offering investment services to residents of certain jurisdictions such as United States of America, Member States of the European Union, Canada, North Korea, Costa Rica, and to residents of other countries whose domestic regulations classify such investment offering as prohibited". "Member States of the European Union" is a category, not a country, so Czechia and Spain are listed as probably refused. The other 25 member states are named individually on the restricted-countries page, so they are refused.
- 7Some dependent territories are likely covered, because the page names their parent country but not the territory itself: Saint Barthelemy and the French Southern Territories (France), the British Indian Ocean Territory, South Georgia and the South Sandwich Islands, Guernsey, Jersey and the Isle of Man (United Kingdom), Svalbard and Jan Mayen (Norway), Christmas Island, the Cocos (Keeling) Islands, Norfolk Island and Heard Island and McDonald Islands (Australia), Niue and Tokelau (New Zealand), and Hong Kong and Macao (China). Each parent is named on the page; these territories are not.
- 8The site's client-facing terms (https://tretenfx.com/terms-conditions/) restrict by category only, stating that the website "is not intended for any person or entity in any jurisdiction or country where such distribution or use would be contrary to local law or regulation". No country is named there. The 10X account terms (https://tretenfx.com/wp-content/uploads/2025/06/Terms-and-Conditions-10x-Account-EN-v3.pdf) name no jurisdiction at all and say only that payment methods vary by the client's country.
- 9The AML and CFT manual (https://tretenfx.com/money-laundering-and-terrorism-financing-prevention-manual/) also restricts by category without naming a country: the company "is prohibited from conducting transactions with individuals, companies, and countries that are on recognized sanctions lists", with special attention to persons domiciled in "countries that do not apply or inadequately apply the recommendations of the INTERNATIONAL FINANCIAL ACTION TASK FORCE" and "countries or regions considered tax havens". Those categories have no fixed list of countries, so they add no country to either list. The fraud prevention policy (https://tretenfx.com/fraud-prevention-policy/) and the payment methods page (https://tretenfx.com/payment-methods/) name no country either, the latter saying only that availability may vary by country.
- 10No statutory regulator is named anywhere on the broker's own pages, so there is no regulator filing of permitted territories to read. The only corporate identifier the site publishes is the Costa Rica legal entity ID 3-102-904685, which is a company registry entry rather than a licence and is not a source for country policy.
- 11Iran is refused: the broker's restricted-countries page (https://tretenfx.com/restricted-countries/) names it outright in its Middle Eastern group. The broker publishes no Persian version: https://tretenfx.com/fa/ does not exist, and the only language versions the site offers are English (https://tretenfx.com/) and Spanish (https://tretenfx.com/es/). Iran is also absent from the registration form's residence selector.
- 12Absence is recorded as neither acceptance nor a block. Russia is named on neither the restricted-countries page nor the registration selector, as are the European microstates and a number of other jurisdictions. The selector being closed means they cannot register in practice, but the broker's own pages do not say they are refused, so they are neither accepted nor refused.
Deposits & withdrawals
Funding Methods
7 ways to fund an account.
7 methods
| Method | Deposit fee | Withdrawal fee | Min deposit | Withdrawal min / max | Processing |
|---|---|---|---|---|---|
| VISACredit Card1 | Not recorded | Not recorded | USD 10 | USD 10USD 10,000 | Up to 1 day |
| MastercardCredit Card1 | Not recorded | Not recorded | USD 10 | USD 10USD 10,000 | Up to 1 day |
| DiscoverCredit Card1 | Not recorded | Not recorded | USD 10 | USD 10USD 10,000 | Up to 1 day |
| AMEXCredit Card1 | Not recorded | Not recorded | USD 10 | USD 10USD 10,000 | Up to 1 day |
Bank Wire TransferWire TransferThe broker lists this channel under the heading Online Banking / Transfer and states availability may vary by country. Deposits are credited instantly; withdrawals are processed within 1 working day. Deposit limits 50 USD to 10,000 and withdrawal limits 25 USD to 10,000. No broker fee is published, and the broker notes the time for funds to reach you after withdrawal depends on your bank or payment provider. The table shown on every screen size gives a 50 USD minimum deposit; an older table left hidden in the page code gives 25 USD. | Not recorded | Not recorded | USD 50 | USD 25USD 10,000 | Up to 1 day |
| USDTCryptocurrency2 | Not recorded | Not recorded | USD 25 | USD 10USD 10,000 | Up to 1 day |
| USDCCryptocurrency2 | Not recorded | Not recorded | USD 25 | USD 10USD 10,000 | Up to 1 day |
Broker's notes on these methods
- Deposits are credited instantly; withdrawals are processed within 1 working day. Deposit limits 10 to 5,000 and withdrawal limits 10 to 10,000. The broker heads this table Credit & debit cards and states availability may vary by country. No broker deposit or withdrawal fee is published, and the broker notes the time for funds to reach you after withdrawal depends on your bank or payment provider. · applies to 4 methods
- Listed under the broker's Cryptocurrencies table. Minimum deposit 25 with no maximum published; withdrawals 10 to 10,000. Deposits are credited instantly; withdrawals are processed within 1 working day. The broker quotes limits in token units; they are shown as USD amounts because the stablecoin tracks the dollar. No broker fee is published. · applies to 2 methods
Trading software
Trading Platforms
One trading platform on record: MetaTrader 5.
1 platform
Websites
Global Domains
3 domains on record. All active and served over HTTPS.
3 domains
Legal entities
Corporate Network
One legal entity behind the Treten brand.
1 entity
- Treten BKR, S.R.LActiveCosta RicaRegistration 3-102-904685Operator named in the footer of every tretenfx.com page. The registered address and the operating offices at 16th Street 6-17, Edificio Piale, office 206, Zone 10, Guatemala City are as the broker states them. Costa Rica's Ministry of Finance taxpayer registry lists TRETEN BKR SOCIEDAD DE RESPONSABILIDAD LIMITADA under 3-102-904685 as registered (Inscrito), with management consulting as its only activity (checked 21 Oct 2026).
Company registry check
Company Registration
The operating company is TRETEN BKR SOCIEDAD DE RESPONSABILIDAD LIMITADA. Registered in Costa Rica. Registration number 3-102-904685.
Verified on registry
- Legal entity
- TRETEN BKR SOCIEDAD DE RESPONSABILIDAD LIMITADA
- Registration number
- 3-102-904685
- Jurisdiction
- Costa Rica
- Registry
- Costa Rica Ministry of Finance (Hacienda) taxpayer registry: legal name and ID 3-102-904685 confirmed, status Inscrito. National Registry not checked.
- Registered address
- Heredia, San Francisco, Santa Cecilia, 350 metres west of the transit plant, Vista de las Flores Condominium house number three, Costa Rica
Peer comparison
Brokers worth comparing
2 other brokers on the record share what Treten offers — its country, regulator, account types or platforms — set beside it on the same measures.
2 peers
Treten
This recordGuatemala· Treten BKR, S.R.LWikilix score 37.0RegulationNo RegulationMax leverageNot recordedPlatforms1LicencesNot recordedMidas Securities
Hong Kong · since 2017· Midas Securities LimitedWikilix score 38.0RegulationNo RegulationMax leverage1:1000PlatformsNot recordedLicencesNot recordedSTMARKET
United Kingdom · since 2006Wikilix score 37.0RegulationNo RegulationMax leverage1:500Platforms1LicencesNot recorded
Frequently Asked Questions
Frequently Asked Questions
Common questions about Treten
Most Popular Questions
Treten offers no external route. Because it has no confirmed financial regulation, there is no regulator to escalate a complaint to and no statutory compensation scheme covering client funds. Complaints go through the broker's own channels, and it publishes no dedicated complaints address, only its general contact point.
Treten lists a No Swap account in its site menu, which by its name is meant to be swap-free. The broker publishes no terms for it: no minimum deposit, leverage, spread or holding rules.
Treten publishes no deposit or withdrawal fee of its own for any of its payment methods. It does not say whether intermediary bank or blockchain network costs are passed on, so confirm this before moving a large amount.
Treten states that it processes withdrawal requests within one working day. How long the money then takes to arrive depends on the client's own bank or payment provider. Card and stablecoin withdrawals run from 10 USD to 10,000 USD, and bank transfer withdrawals from 25 USD to 10,000 USD.
Treten accepts Visa, Mastercard, Discover and American Express cards, bank transfer, which it lists as online banking, and the stablecoins USDT and USDC. The broker states that the availability of individual methods can vary by country.
Treten does not publish enough to answer this. It publishes no spread, commission or swap figures for any of its accounts, Regular, Raw or No Swap, and its market pages speak only of "low and stable spreads". A prospective client should ask for the full cost schedule in writing before funding an account.
Treten's site menu names three trading accounts: Regular, Raw and No Swap. It publishes no minimum deposit, leverage, spread or commission for any of them. The only minimum deposit the site states is 50 USD, on its home page, for the broker as a whole. Separately, Treten offers the 10X Treten Account, a promotion in which a deposit of 250 USD to 5,000 USD gives a trading balance 10 times larger, and PAMM accounts, in which investors allocate money to a manager who trades it.
Treten offers 46 currency pairs, 12 further CFD instruments and 5 cryptocurrencies. The broker does not publish a fuller instrument list beyond those counts.
Treten is operated by Treten BKR, S.R.L. The company publishes a Costa Rica registration number of 3-102-904685 with a registered address in Heredia, Costa Rica, and gives its working offices in Zone 10, Guatemala City. Costa Rica's Ministry of Finance taxpayer registry lists TRETEN BKR SOCIEDAD DE RESPONSABILIDAD LIMITADA under that number as registered, with management consulting as its only economic activity. A related company at the same Guatemala City office, Treten BKR, S.A., is registered with Guatemala's securities registry (RMVM) as a securities agent.
Treten does not publish a maximum leverage. Its website gives no leverage figure for any of its accounts. The only figure on the site is on its forex page, which says leverage is limited to 1:200 for new positions on affected instruments during news releases. The 10X Treten Account is a separate promotion that gives a trading balance 10 times the deposit, and the broker publishes no leverage ratio for it either.
Treten offers live chat around the clock, a telephone line on + (502) 2236-8800 and email at contact@tretenfx.com. Support is available in English and Spanish. There is no separate complaints address, so a dispute goes to the same contact point as a routine question.
The minimum deposit for a Treten trading account is 50 USD. Individual payment methods have their own floors, some of them lower: card deposits start at 10 USD and USDT or USDC deposits at 25 USD, while bank transfer starts at 50 USD. The 10X Treten Account is the exception, with a 250 USD minimum.
Treten offers MetaTrader 5 only. Its site lists MetaTrader 5 Web, the MetaTrader 5 mobile app and MetaTrader 5 Desktop for Windows; the Windows link downloads an installer from MetaQuotes' download server. It offers no MetaTrader 4 and no platform of its own.
No. Treten BKR, S.R.L holds no financial licence for its forex and CFD service, and the Treten website names no regulator and no licence number for it. The only official number the site publishes is 3-102-904685, the company's legal entity ID in Costa Rica. That is a company registration, not a financial licence. Costa Rica's Ministry of Finance taxpayer registry lists the company under that ID, with management consulting as its only registered activity. A separate company, Treten BKR, S.A., is registered with Guatemala's securities registry (RMVM) as a securities agent; the broker does not say that registration covers its forex and CFD accounts.
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