Trive lists 24 legal documents across its two legal documents pages. Every link points to the same address, and that address has stopped working. You cannot open the contract, the risk disclosure or the complaints policy from Trive's own website.
Why this matters
You are asked to agree to terms you have no way of reading. If a dispute comes later, Trive holds the only working copy of the document that settles it.
Exhibit 1Every flagged clause gets its own number so you can point at this one. The number does not change, so a link to it keeps working.CriticalHow much this clause can cost you, in our reading. Critical can take your money or your profit. Warning can delay or limit it. Notice is simply worth knowing before you sign.Rarely seenHow ordinary this wording looks next to the contracts we read. This is our reading of the clause, not a count of other brokers.24The figure this clause puts a number on, taken from the broker's own words.
In the first instance, you should try to resolve any dissatisfaction or grievance with your normal Trive contact or email support_int@trive.com.
Firms licensed by the FCA and CySEC must give a retail client the terms of business in a durable medium, and must make the key information document available before the client invests. Trive publishes both, at an address that does not work.
Trive is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.
Our readingOur own comment on the clause, not the broker's words. Anything we quote is marked as a quotation.Brokers commonly bury terms in long PDFs. Publishing a full document shelf where every single file is unreachable is different in kind, because the burial is total. The documents still exist in archived copies, so the clauses remain in force while being impossible to consult.

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