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TrueFriend logo

TrueFriend

Regulated
South Korea
,
Since 2003
Last Updated:
62/100
Overall Score

Trading Conditions

Min Deposit:
N/A
Max Leverage:
1
Account Types
Cash (invest)Cash (invest)Cash (invest)

User Reviews

Total Reviews
This Month
Avg Rating

Funding Methods

2 methods

Bank Transfer

wire transfer
3 days
Fee:
Free
Fee:
Free

Deposit Usage Fee

other
hours
Fee:
1.0%
Fee:
Free

Performance Metrics

Excellent Performance
Performance chart: 1: Regulation 92%, 2: License 83%, 3: Software 0%, 4: Spread 0%, 5: Account Type 9%, 6: Symbol 0%
Regulation
92%Excellent
License
83%Excellent
Software
0%Poor
Spread
0%Poor
Account Type
9%Poor
Symbol
0%Poor

Company Information

Full Name:KOREA INVESTMENT & SECURITIES CO. LTD
Founded:2003
Headquarters:South Korea
Enterprise Offices:1offices

Customer Support

Phone:
+82 1588-1251
Live Chat:
business_hours
Response Time:
Languages:
English
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Editorial review
Updated

Broker Summary

What Wikilix has recorded about TrueFriend: its history, the licences it holds, its trading conditions and its fees.

INTRODUCTION AND OVERVIEW

TrueFriend appoints itself as a trading broker and financial services provider, seeking to give marketplayers access to a reliable platform. Though very little information exists within the public domain concerning TrueFriend, an understanding of broader facts about trading brokers may serve to help traders make an informed choice.

Background and History

TrueFriend, incorporated in 2005 in Korea, is an unregulated financial trading service. It provides a wide range of financial services, including but not limited to, financial brokerage services, retirement pension services, fixed income services, and so on. The citizens of the United States of America, however, are unable to trade with them.

Features and Services

As a trading broker, it can be presumed that TrueFriend supports multiple financial instruments to meet the diverse needs of the traders. Though there are no details available on the same, the category of the broker may be providing support for forex, commodities, indices, or even Bitcoin.

Furthermore, the brokerages may differentiate themselves based on the technology used for the trading platform, type of accounts, as well as customer services offered. The name “TrueFriend” could be indicating that the company is customer-focused, probably emphasizing friendly interfaces as well as customer services.

Compliance with Regulations and Licensing

Regulation is also an essential consideration in the process of selecting a broker since it helps in the observance of financial regulation as well as consumer protection. Unfortunately, there is little available information on whether TrueFriend is regulated.

It is important for traders to be careful and verify the regulatory credentials of TrueFriend before engaging in any trading activities.

Regulator

License Number

Status

Limited information available

Insufficient information available

Limited information available

Tradable Conditions and Platform Tech

Spreads, leverage, and minimum deposits are essential for evaluating if a broker is fitting for trading. The trading terms of TrueFriend are not specifically detailed for public consultation, making a clear comparison difficult to accomplish.

Likewise, the technology used in the trading platform, whether it is web-based, desktop, or mobile, is an important part of the overall trading experience. Although many online brokers are using popular platforms such as MetaTrader 4 or MetaTrader 5, or designing their own platforms, the details of the platforms at TrueFriend are unknown.

Trading Condition

Details

Spreads

Little information available

Leverage

Limited information available

Minimum Deposit

Limited information available

Technological Platforms

Not much available

Fee Structure

It is critical for a trader to understand the fees involved. There are different types of fees, including fees for depositing or withdrawing funds, commissions, and spreads. The bad news is that the fee structure for TrueFriend is not available.

The potential clients are advised to contact TrueFriend for information about any associated costs in relation to their trading accounts.

Fee Type

Details

Account Fees

Information scarce

Information scarce

Withdrawal Fees

No data found

Commission

Limited Information Available

Customer Experience and Market Reputation

Customer feedback as well as reputation in the market can serve as a good determinant for the reliability as well as the performance level of a broker. Since there is little publicly available information on TrueFriend, there is also little available information on customer feedback.

Before investing, a trader who wishes to become a TrueFriend client may want to investigate through personal reviews or feedback from others about the broker’s performance and responsiveness from customer support.

Conclusion

As of this review, TrueFriend continues to operate as a broker with very little information available to the general public, making it very difficult to give an accurate review. Anyone seeking to trade with this broker should do so with extreme caution. Although the broker’s name conveys its dedication to trust and cooperation, the lack of clear data highlights why due diligence and risk analysis have to be of extreme importance within the financial world of trading.

Regulation check

Regulatory Licenses

TrueFriend is listed with a tier-1 or tier-2 licence that we have not yet checked against the regulator's register. An unchecked row is not a finding either way.

0 of 7 checked
7Licences on record
0Confirmed on register
6Tier 1 or 2
1Offshore

How far our check got

  • 7 not yet checked
  • FINRATier 1United StatesDealing in securities

    What the register says

    Type
    Dealing in securities

    Client protection under this licence

    • Compensation schemeUp to USD 500000 (SIPC)
    • Complaints routeFINRA Arbitration
    • Maximum leverage1:50

    These are the rules FINRA sets for the firms it licenses. They are not a statement about how TrueFriend applies them, or about which of its companies would hold your account.

    About The Financial Industry Regulatory Authority

    Onshore regulatorGovernment bodyCompensation: Up to USD 500000 (SIPC)No public registerTransparency: high
    Typical cost of this licence
    USD 150000+
  • FCATier 1United KingdomInvestment Advisory License

    What the register says

    Type
    Investment Advisory License

    Client protection under this licence

    • Compensation schemeUp to £85000 (FSCS)
    • Client money kept separate
    • Negative balance protection
    • Complaints routeFinancial Ombudsman Service
    • Maximum leverage1:30

    These are the rules FCA sets for the firms it licenses. They are not a statement about how TrueFriend applies them, or about which of its companies would hold your account.

    About Financial Conduct Authority

    Onshore regulatorGovernment bodyCompensation: Up to £85000 (FSCS)Public registerTransparency: high
    Typical cost of this licence
    £100000+ (including compliance setup)
  • SFCTier 1Hong KongDealing in securities

    What the register says

    Type
    Dealing in securities

    Client protection under this licence

    • No compensation schemeNo mandatory insurance (but strict fund segregation)
    • Client money kept separate
    • Negative balance protection
    • Complaints routeSFC Complaints / FDRC
    • Maximum leverage1:13

    These are the rules SFC sets for the firms it licenses. They are not a statement about how TrueFriend applies them, or about which of its companies would hold your account.

    About Securities and Futures Commission

    Onshore regulatorGovernment bodyCompensation: No mandatory insurance (but strict fund segregation)Public registerTransparency: high
    Typical cost of this licence
    HKD 500000+
  • MASTier 1SingaporeFinancial Service

    What the register says

    Type
    Financial Service

    Client protection under this licence

    • No compensation schemeNo mandatory insurance (but strict fund segregation)
    • Complaints routeFIDReC
    • Maximum leverage1:20

    These are the rules MAS sets for the firms it licenses. They are not a statement about how TrueFriend applies them, or about which of its companies would hold your account.

    About Monetary Authority of Singapore

    Onshore regulatorGovernment bodyCompensation: No mandatory insurance (but strict fund segregation)Public registerTransparency: high
    Typical cost of this licence
    SGD 500000+
  • FSSTier 2South KoreaDealing in securities

    What the register says

    Type
    Dealing in securities

    Client protection under this licence

    • No compensation schemeNo mandatory insurance (but strict fund segregation)
    • Complaints routeDisputes Mediation Committee
    • Maximum leverage1:25

    These are the rules FSS sets for the firms it licenses. They are not a statement about how TrueFriend applies them, or about which of its companies would hold your account.

    About Financial Supervisory Service

    Onshore regulatorGovernment bodyCompensation: No mandatory insurance (but strict fund segregation)Public registerTransparency: high
    Typical cost of this licence
    USD 100000+
  • FSSTier 2South KoreaFinancial ServiceNo. 549300R8VJDW3X6CD250

    What the register says

    Licence number
    549300R8VJDW3X6CD250
    Type
    Financial Service

    Client protection under this licence

    • No compensation schemeNo mandatory insurance (but strict fund segregation)
    • Complaints routeDisputes Mediation Committee
    • Maximum leverage1:25

    These are the rules FSS sets for the firms it licenses. They are not a statement about how TrueFriend applies them, or about which of its companies would hold your account.

    About Financial Supervisory Service

    Onshore regulatorGovernment bodyCompensation: No mandatory insurance (but strict fund segregation)Public registerTransparency: high
    Typical cost of this licence
    USD 100000+
  • FSATier 3OffshoreIndonesiaDealing in securities

    What the register says

    Type
    Dealing in securities

    Client protection under this licence

    • No compensation scheme
    • Client money kept separate
    • Complaints routeFSA complaints & Financial Services Ombudsman
    • Maximum leverage1:500

    These are the rules FSA sets for the firms it licenses. They are not a statement about how TrueFriend applies them, or about which of its companies would hold your account.

    About Financial Services Authority

    Offshore regulatorGovernment bodyNo compensation schemePublic registerTransparency: medium
    Typical cost of this licence
    USD 35k–80k plus capital; IBC
Where we have checked a licence, it was checked against the issuing regulator's own register. Register wording is quoted as found.See all tier-1 regulated brokers
Trading accounts
Updated

Account Types

3 account types on record. Leverage up to 1:1.

3 account types
AccountMin DepositLeverageCommission
Cash (invest)InvestNot recorded1:1Not specified
Cash (invest)InvestNot recorded1:1Not specified
Cash (invest)InvestNot recorded1:1Not specified
Account names and conditions as published by TrueFriend, recorded by Wikilix.
Deposits & withdrawals

Funding Methods

2 ways to fund an account. One with no deposit fee. The costliest way in is Deposit Usage Fee at 1%.

2 methods
MethodDeposit feeWithdrawal feeMin depositWithdrawal min / maxProcessing
Bank TransferWire TransferEnsure bank account details match those registered with KIS to avoid delays. Transfers from third-party accounts may be rejected.FreeFreeKRW 100,000KRW 100,000Not recorded3 days
Deposit Usage FeeOtherFee applies to average daily balance of client funds held in the account.1%Not recordedKRW 500,000Not recordedNot recordedhour
Fees, limits and processing times as published by TrueFriend, recorded by Wikilix.
Websites

Global Domains

7 domains on record. All active and served over HTTPS.

7 domains
  • www.trueetn.comActiveHTTPS
  • www.trueelw.comActiveHTTPS
  • apiportal.koreainvestment.comActiveHTTPS
  • www.koreainvestment.comActiveHTTPS
  • kim.koreainvestment.comActiveHTTPS
  • www.kicf.co.krActiveHTTPS
Show 1 more
  • recruit.truefriend.comActiveHTTPS
Domains recorded by Wikilix. Only a domain listed here is known to belong to this broker.
Legal entities

Corporate Network

One legal entity behind the TrueFriend brand.

1 entity
  • KOREA INVESTMENT & SECURITIES CO., LTD.ActiveSouth KoreaRegistration 110111-0168769
Entities named in the broker's own documents and company registers, recorded by Wikilix.

Comments

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