Wikilix
TrueFriend logo

TrueFriend

Regulated
South Korea
Since 2003
Last Updated:

Trading Conditions

Min Deposit:
N/A
Max Leverage:
1
Account Types
  • Cash (invest)
  • Cash (invest)
  • Cash (invest)

Official website

truefriend.com

Online · checked Sep 10, 2026

Also on our record

5 more addresses
  • trueetn.com
  • trueelw.com

Funding Methods

2 methods

Bank Transfer

wire transfer
Up to 3 days
Fee:Free
Fee:Free

Deposit Usage Fee

other
Not recorded
Fee:1%
Fee:Not recorded

Trust rating

Fair

50 out of 100 · 58% checked· Provisional

The licences it claims have not been checked on any official register.

We checked TrueFriend on 2026-10-30 across its regulation, company record, client terms, trading offer and service, and could verify 58% of its record. It claims 7 licences on its site, but none has been checked on an official register yet. The score of 50 is what the checked record adds up to; nothing held it down. The rating stays provisional until a claimed licence is checked on an official register. What would move the score: licence held by the onboarding entity, verified age, transparency. No investigation has been published yet, so complaints and reputation are unknown. Its client terms have not been reviewed yet.

Score last calculated 2026/10/30

Company Information

Full Name:KOREA INVESTMENT & SECURITIES CO. LTD
Founded:2003
Headquarters:South Korea
Enterprise Offices:1offices

Customer Support

Phone:
+82 1588-1251
Live Chat:
Available
Response Time:
—
Languages:
English
Scroll Down
Editorial review
Updated

Broker Summary

What Wikilix has recorded about TrueFriend: its history, the licences it holds, its trading conditions and its fees.

INTRODUCTION AND OVERVIEW

TrueFriend appoints itself as a trading broker and financial services provider, seeking to give marketplayers access to a reliable platform. Though very little information exists within the public domain concerning TrueFriend, an understanding of broader facts about trading brokers may serve to help traders make an informed choice.

Background and History

TrueFriend, incorporated in 2005 in Korea, is an unregulated financial trading service. It provides a wide range of financial services, including but not limited to, financial brokerage services, retirement pension services, fixed income services, and so on. The citizens of the United States of America, however, are unable to trade with them.

Features and Services

As a trading broker, it can be presumed that TrueFriend supports multiple financial instruments to meet the diverse needs of the traders. Though there are no details available on the same, the category of the broker may be providing support for forex, commodities, indices, or even Bitcoin.

Furthermore, the brokerages may differentiate themselves based on the technology used for the trading platform, type of accounts, as well as customer services offered. The name “TrueFriend” could be indicating that the company is customer-focused, probably emphasizing friendly interfaces as well as customer services.

Compliance with Regulations and Licensing

Regulation is also an essential consideration in the process of selecting a broker since it helps in the observance of financial regulation as well as consumer protection. Unfortunately, there is little available information on whether TrueFriend is regulated.

It is important for traders to be careful and verify the regulatory credentials of TrueFriend before engaging in any trading activities.

Tradable Conditions and Platform Tech

Spreads, leverage, and minimum deposits are essential for evaluating if a broker is fitting for trading. The trading terms of TrueFriend are not specifically detailed for public consultation, making a clear comparison difficult to accomplish.

Likewise, the technology used in the trading platform, whether it is web-based, desktop, or mobile, is an important part of the overall trading experience. Although many online brokers are using popular platforms such as MetaTrader 4 or MetaTrader 5, or designing their own platforms, the details of the platforms at TrueFriend are unknown.

Technological Platforms

Not much available

Fee Structure

It is critical for a trader to understand the fees involved. There are different types of fees, including fees for depositing or withdrawing funds, commissions, and spreads. The bad news is that the fee structure for TrueFriend is not available.

The potential clients are advised to contact TrueFriend for information about any associated costs in relation to their trading accounts.

Customer Experience and Market Reputation

Customer feedback as well as reputation in the market can serve as a good determinant for the reliability as well as the performance level of a broker. Since there is little publicly available information on TrueFriend, there is also little available information on customer feedback.

Before investing, a trader who wishes to become a TrueFriend client may want to investigate through personal reviews or feedback from others about the broker’s performance and responsiveness from customer support.

Conclusion

As of this review, TrueFriend continues to operate as a broker with very little information available to the general public, making it very difficult to give an accurate review. Anyone seeking to trade with this broker should do so with extreme caution. Although the broker’s name conveys its dedication to trust and cooperation, the lack of clear data highlights why due diligence and risk analysis have to be of extreme importance within the financial world of trading.

Regulation check

Regulatory Licenses

TrueFriend is listed with a tier-1 or tier-2 licence that we have not yet checked against the regulator's register. An unchecked licence is not a finding either way.

0 of 7 checked
Licences on record
7
Confirmed on register
0
Tier 1 or 2
6
Offshore
1

WIKILIX

Licence intelligence

The strongest of 7 licences on file

Licence Verification Record

The Financial Industry Regulatory Authority No number recorded

Recorded from the firm's own disclosure. Not yet checked against the register.

Jurisdiction
United States
Authority strength
Tier 1
Licence type
Dealing in securities
Not yet checked on the register

Client protection under this licence

  • Compensation schemeUp to USD 500000 (SIPC)
  • Complaints routeFINRA Arbitration
  • Maximum leverage1:50

These are the rules FINRA sets for the firms it licenses. They are not a statement about how TrueFriend applies them, or about which of its companies would hold your account.

A licence record describes what an authority published. It is not an endorsement, and Wikilix does not issue authorisations.

Trading accounts
Updated

Account Types

3 account types on record. Leverage up to 1:1.

3 account types
AccountMin DepositMax LeverageCommission
Cash (invest)InvestNot recorded1:1Not specified
Cash (invest)InvestNot recorded1:1Not specified
Cash (invest)InvestNot recorded1:1Not specified
Account names and conditions as published by TrueFriend, recorded by Wikilix.
Deposits & withdrawals

Funding Methods

2 ways to fund an account. One with no deposit fee. The costliest way in is Deposit Usage Fee at 1%.

2 methods
MethodDeposit feeWithdrawal feeMin depositWithdrawal min / maxProcessing
Bank TransferWire Transfer
Ensure bank account details match those registered with KIS to avoid delays. Transfers from third-party accounts may be rejected.
FreeFreeKRW 100,000KRW 100,000Not recordedUp to 3 days
Deposit Usage FeeOther
Fee applies to average daily balance of client funds held in the account.
1%Not recordedKRW 500,000Not recordedNot recordedNot recorded
Fees, limits and processing times as published by TrueFriend, recorded by Wikilix.
Websites

Global Domains

7 domains on record. All active and served over HTTPS.

7 domains
  • www.trueetn.comActiveHTTPS
  • www.trueelw.comActiveHTTPS
  • apiportal.koreainvestment.comActiveHTTPS
  • www.koreainvestment.comActiveHTTPS
  • kim.koreainvestment.comActiveHTTPS
  • www.kicf.co.krActiveHTTPS
Show 1 more
  • recruit.truefriend.comActiveHTTPS
Domains recorded by Wikilix. Only a domain listed here is known to belong to this broker.
Legal entities

Corporate Network

One legal entity behind the TrueFriend brand.

1 entity
  • KOREA INVESTMENT & SECURITIES CO., LTD.ActiveSouth KoreaRegistration 110111-0168769
Entities named in the broker's own documents and company registers, recorded by Wikilix.
Frequently Asked Questions

Frequently Asked Questions

Common questions about TrueFriend

Most Popular Questions
TrueFriend provides customer support in English with live chat available during business hours. Clients can also contact support via phone at +82 1588-1251 or email at truefriend@koreainvestment.com. The broker's support is based in South Korea.
TrueFriend offers a maximum leverage of 1 for trading. This is relatively low compared to some other brokers, reflecting a conservative approach to leverage.
Yes, TrueFriend charges a deposit usage fee on client funds held in their accounts. The fee is 1% for deposits over 500,000 KRW and 0.1% for deposits under 500,000 KRW, calculated on the average daily balance. This fee applies to funds held in the account, not to individual transactions.
TrueFriend supports deposits and withdrawals via bank transfer. Clients must use their registered bank accounts, as transfers from third-party accounts may be rejected. The minimum deposit and withdrawal amounts are 100,000 KRW, and there are no fees for deposits or withdrawals via bank transfer.
TrueFriend, operated by KOREA INVESTMENT & SECURITIES CO. LTD, is regulated by multiple onshore authorities including South Korea's Financial Supervisory Service (FSS). It follows strict fund segregation rules but does not have mandatory client fund insurance. The broker is prohibited from serving clients in countries such as the USA, North Korea, and Iran.
Still Need Help?

Can't find what you're looking for?

Our support team is here to help you get the answers you need.

Comments

Share your thoughts and experiences with TrueFriend