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Contract reading

What ZITA PLUS legally published, but does not want you to read

Every clause below is published by ZITA PLUS itself, on its own website, today. The finding is not that the text exists. It is the distance between what a client is shown and what a client agreed to. Read from its own documents on .

Contracting entity: Z Trading & Technology Inc.

sole discretionwithdrawalshidden feemarketing mismatchprofit voidingclient moneyforum waiverkyc freezelanguage arbitragebonus lock

ZitaPlus guarantees same day withdrawals on its website. Its own withdrawal policy says three business days, and its client terms let it refuse or delay any request. Deposits are advertised at 0% commission with no hidden charges, while a footnote on the same page takes up to 6% when you withdraw. If ZitaPlus moves you out of the retail category, a call it makes alone, the money you sent becomes its property.

Back to ZITA PLUS

Contract risk

Money at risk
7.5/10

Where this contract sitsHow far this contract goes, overall. Under 2 is nothing beyond the ordinary; 6 to 9 means several clauses put money you have already earned at risk; 9 and above reads as designed to make payout refusable.

0510
CriticalClauses that can cost you money you have already earned or deposited, or that remove your ability to challenge it.
6
FlaggedEvery clause worth knowing about, at all three severities. Ordinary terms that every broker has are not counted.
20
DocumentsHow many of the broker's own legal files this reading is based on. Each one was downloaded and hashed on the date shown.
18
ContradictionsPlaces where a promise the broker makes in public is not kept by the clause that governs it.
5

How the 20 break downThe same flagged clauses, split by how much each one can cost you. Severity is our reading of the clause, not the broker's label.

Critical6
Warning10
Notice4

section 38 of 44is where the deepest clause sits, 86% of the way into the document it is in

The numbers in this contractFigures taken from this broker's own clauses, so the labels differ from broker to broker. The four in the panel above are the same on every report.

2 of these 4 figures come from a clause we rate critical, which means it can take your money or your profit rather than only delay it.

Critical3 working daysWithdrawal limit. Jump to the clause this comes from.Same day withdrawal promised, three days writtenCritical6%Fee you were not shown. Jump to the clause this comes from.Withdrawal commissions reach 6% under a 0% headline60 daysTime to complain. Jump to the clause this comes from.Complaints answered in 60 days, with nowhere to appeal$500000In the contract. Jump to the clause this comes from.British Virgin Islands licence and a private insurer

What the documents say

20 clauses worth knowing about, worst first, each quoted from ZITA PLUS's own files

01

ZitaPlus promises a guaranteed same day withdrawal on its deposit page. Its own withdrawal policy gives itself three business days, and only when a list of conditions is met.

Why this matters

You may plan around the guarantee and wait three business days or longer. Clause 6.15 of the client terms also lets ZitaPlus refuse or delay your request outright, in whole or in part.

Exhibit 1CriticalHarder than usual3 working days

The same-day withdrawal is guaranteed at ZitaPlus. We ensure that your withdrawal requests are processed efficiently and swiftly.
Quoted in Deposit & Withdrawal
Read from the broker's site on Open the reference
Our own capture of zitaplus.com, taken on Sep 22, 2026What the contract says, clause 1.10Visit this page on the broker's siteDownload the full size image file

What it costsA request made on Thursday can be paid the following Tuesday and still sit inside the three business day window.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC must pay a retail client's money out promptly and cannot park it behind an open ended review. This contract lets ZitaPlus refuse or delay a withdrawal at its own discretion, with no outer time limit written anywhere.

ZITA PLUS is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

  • Worse together with Exhibit 6Refusing a withdrawal is also listed as a Reserved Action, so the same decision can be taken under two separate clauses.
02

ZitaPlus tells you on its client protection page that it keeps your money in segregated accounts, separate from company funds. Clause 6.2 of the client terms says money you send becomes ZitaPlus property once it treats you as a professional client.

Why this matters

ZitaPlus makes that classification alone under clause 4.5. If it moves you out of the retail category, your deposit stops being client money and it can spend it in its own business.

Exhibit 2CriticalRarely seen

ZitaPlus safeguards client funds by keeping them in segregated accounts, separate from company funds, ensuring they are protected and easily accessible.
Quoted in Client Protection
Read from the broker's site on Open the reference
Our own capture of zitaplus.com, taken on Sep 22, 2026What the contract says, clause 6.2This capture shows the page the quotation was taken from. The words themselves are not marked in it, so please read the quotation above as the evidence.Visit this page on the broker's siteDownload the full size image file
Set against a regulated standard: FCA (UK), CySEC (Cyprus), ESMA (EU)

Firms licensed by the FCA, CySEC and other ESMA regimes must hold retail client money apart from their own and cannot take title to it. This contract keeps that protection for retail clients only, and lets ZitaPlus decide who is retail.

ZITA PLUS is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Our readingTitle transfer of collateral is a wholesale market device. Pointed at a retail trading balance it means the cash in your account is the firm's asset rather than yours, and the switch depends on a category the firm assigns itself.

  • Worse together with Exhibit 1Money that is no longer client money sits behind a withdrawal ZitaPlus can already refuse at its discretion.
03

The deposit page leads with 0% commissions and says ZitaPlus has no hidden charges. A footnote at the bottom of the same page takes up to 6% when you withdraw.

Why this matters

Withdrawing to a Pakistani rupee account costs 6% of the amount. Nine countries carry these rates, and not one of them appears beside the 0% headline.

Exhibit 3CriticalHarder than usual6%

You can deposit funds into your account without worrying about extra fees. ZitaPlus does not have any hidden charges.
Quoted in Deposit & Withdrawal
Read from the broker's site on Open the reference
Our own capture of zitaplus.com, taken on Sep 22, 2026What the contract says, clause 1.13Visit this page on the broker's siteDownload the full size image file

What it costsA $1,000 withdrawal in Pakistani rupees leaves you $940. The $60 goes before the money reaches your bank.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC must show a retail client the costs and charges of a service before they trade, in one place and not in a footnote. Here the headline says 0% and the charge sits below the payment tables.

ZITA PLUS is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

  • Worse together with Exhibit 4The rates that are published cover nine countries, and the policy sends everyone else to a fee schedule only account holders can open.
04

ZitaPlus can take bonus credit off your trading account without telling you, at any time, at its absolute discretion. It can also cancel the whole credit programme without giving you any reason or warning.

Why this matters

Bonus credit holds up the margin on your open trades. If ZitaPlus removes it mid position, your equity falls and your trades can be closed out.

Exhibit 5CriticalHarder than usual

تحتفظ الشركة بالحق في خصم أموال الائتمان/البونص من حساب التداول دون إخطار العميل. يمكن القيام بذلك في أي وقت وفقًا لتقدير الشركة المطلق.
Clause 2 in شروط الائتمان والمكافأة
Read from the broker's site on Open the reference
Our own capture of zitaplus.com, taken on Sep 22, 2026Bonus credit removable at any time without reason (clause 2)Visit this page on the broker's siteDownload the full size image file

Where it sits: section 12 of 27 in the شروط الائتمان والمكافأة, 44% of the way through.

05

ZitaPlus sells in Arabic and contracts in English. Clause 11.1 says the agreement runs in English, and that choosing another language is entirely at your own risk.

Why this matters

The Arabic pages promise you a guaranteed same day withdrawal. The English contract that binds you lets ZitaPlus refuse or delay that withdrawal, and you carry the risk of reading the Arabic.

Exhibit 13CriticalHarder than usual

The Agreement and all related communications will be conducted in English. By agreeing to this, you confirm that you have adequate knowledge and a thorough understanding of the English language.
Clause 11.1 in CLIENT TERMS AND CONDITIONS, p.27
Read from the broker's site on Open the reference
Our own capture of zitaplus.com, taken on Sep 22, 2026The claim, on Arabic deposit and withdrawal page, under the heading ضمان السحب في نفس اليومVisit this page on the broker's siteDownload the full size image file
Our own capture of zitaplus.com, taken on Sep 22, 2026What the contract says, clause 6.15This capture shows the page the quotation was taken from. The words themselves are not marked in it, so please read the quotation above as the evidence.Visit this page on the broker's siteDownload the full size image file
Our own capture of zitaplus.com, taken on Sep 22, 2026Arabic site, English contract, risk on you (clause 11.1)This capture shows the page the quotation was taken from. The words themselves are not marked in it, so please read the quotation above as the evidence.Visit this page on the broker's siteDownload the full size image file
  • Worse together with Exhibit 14The contract that governs is English only, and the Arabic page built to hand it over links none of it.

Trades can be cancelled as though they never happened

Clause 9.3 of the ZitaPlus client agreement lists cancelling your trades as though they had not occurred among its Reserved Actions, alongside refusing your withdrawals. Clause 9.1 triggers the list whenever ZitaPlus believes action is appropriate to protect itself. The refund policy then rules out any refund for a client judged to have breached the agreement.

Reversing trades2 clauses flagged

ZitaPlus can cancel your trades as though they had not occurred and show that on your account. Clause 9.3 calls these Reserved Actions, and the same list covers refusing your withdrawals.

Why this matters

Profit from a cancelled trade disappears with the trade. Clause 9.1 opens this up whenever ZitaPlus believes action is appropriate to protect itself, which is a test it applies to itself.

Exhibit 6CriticalHarder than usual

Canceling any Trades or Countdowns (as though they had not occurred) and reflecting such actions on your Account.
Clause 9.3 in CLIENT TERMS AND CONDITIONS, p.24
Read from the broker's site on Open the reference
Our own capture of zitaplus.com, taken on Sep 22, 2026Trades can be cancelled as though they never happened (clause 9.3)This capture shows the page the quotation was taken from. The words themselves are not marked in it, so please read the quotation above as the evidence.Visit this page on the broker's siteDownload the full size image file
  • Worse together with Exhibit 19A cancelled trade removes the profit, and the refund policy then rules out a refund for anyone judged to have broken the agreement.

Any breach of the ZitaPlus client agreement or partner agreement disqualifies you from a refund. The refund policy opens with that line and extends it to any profit or loss from your trading.

Why this matters

The policy never lists which breaches count or who decides. ZitaPlus reads its own agreement and rules on whether yours qualifies.

Exhibit 19WarningHarder than usual

يُرجى العلم أن أي انتهاكات لاتفاقية عملاء ZitaPlus أو اتفاقية الشركاء أو أي لوائح قانونية أخرى غير مؤهلة لاسترداد الأموال. يمتد هذا أيضًا إلى أي أرباح أو خسائر تحدث بسبب أنشطة التداول الخاصة بك.
Quoted in سياسة الاسترداد
Read from the broker's site on Open the reference

Where it sits: section 2 of 20 in the سياسة الاسترداد, near the start.

ZitaPlus sells in Arabic and contracts in English

Clause 11.1 of the ZitaPlus client agreement runs the contract in English and puts the risk of reading any other language on you. The Arabic pages still guarantee same day withdrawals and no hidden fees. The Arabic legal documents page names six contracts that govern your relationship and links none of them.

Language arbitrage1 clause flagged

The Arabic legal documents page tells you that you will find on it all the essential documents governing your relationship with ZitaPlus. It then names six of them and gives you no way to open any.

Why this matters

An Arabic reader cannot reach the contract from the page built to hold it. The English version of the same page carries all six as downloads.

Exhibit 14WarningHarder than usual

في ZitaPlus، نحن ملتزمون بالشفافية والامتثال للوائح الصناعة. ستجد في هذه الصفحة جميع الوثائق القانونية الأساسية التي تحكم علاقتك معنا.
Quoted in المستندات القانونية
Read from the broker's site on Open the reference

A 0% headline sits above a 6% withdrawal charge

ZitaPlus charges up to 6% to withdraw in Pakistani rupees, in a footnote below a headline that reads 0% commissions and no hidden charges. Minimum deposits and the rest of the withdrawal commissions live inside the client area, which opens only after you register. The client terms let ZitaPlus change any charge without prior notice, while the best execution policy promises 7 days.

Cost disclosure3 clauses flagged

Minimum deposits and withdrawal commissions live in the Personal Area, under clause 1.1 of the deposits policy. You reach the Personal Area only after you open an account.

Why this matters

You agree to the charges before you are allowed to read them. Clause 1.13 then lets ZitaPlus take payment and transfer charges straight out of your balance.

Exhibit 4WarningHarder than usual

Details regarding minimum deposit requirements and withdrawal commissions can be accessed in the Personal Area.
Clause 1.1 in DEPOSITS AND WITHDRAWALS TO/FROM THE CLIENT ACCOUNT, p.2
Read from the broker's site on Open the reference
Our own capture of zitaplus.com, taken on Sep 22, 2026The claim, on Arabic deposit and withdrawal page, under the heading 0% عمولات على الإيداعاتVisit this page on the broker's siteDownload the full size image file
Our own capture of zitaplus.com, taken on Sep 22, 2026What the contract says, clause 1.1Visit this page on the broker's siteDownload the full size image file
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC must give a retail client the costs of a service before the relationship starts, not after sign up. This policy places the numbers behind the account you have to open first.

ZITA PLUS is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

ZitaPlus can convert any currency in your account without telling you first. It then charges you for the conversion and leaves you carrying the exchange risk.

Why this matters

No rate and no margin over the market rate appear anywhere in the policy. You pay whatever the conversion costs, on a conversion you never asked for.

Exhibit 9WarningHarder than usual

The company has the right to convert any currency in the client's account without prior notice to comply with its obligations or complete any transaction. The company will charge the client for expenses related to currency conversion, and the client will bear all foreign currency exchange risks.
Clause 4.1.f in BEST EXECUTION POLICY, p.6
Read from the broker's site on Open the reference

The client terms let ZitaPlus change or waive its charges at its discretion without prior notice. The best execution policy says new charges go on the website at least 7 days before they take effect.

Why this matters

You cannot tell which rule governs your account. The client terms are the document you sign, and that is the version with no notice in it.

Exhibit 8NoticeHarder than usual7 days

Trading with us incurs charges, detailed on the website. We reserve the right to change or waive these fees at our discretion without prior notice.
Quoted in CLIENT TERMS AND CONDITIONS, p.14
Read from the broker's site on Open the reference

Leverage, positions and eligibility all move without you

ZitaPlus can change your account leverage without prior notice, and when margin runs short it can close every position you hold, not only the losing ones. Its documents refuse customers from more than 20 countries, yet the signup form on those same pages still offers North Korea, Palestine and the Democratic Republic of the Congo.

Unilateral control2 clauses flagged

ZitaPlus can change the leverage on your account without telling you first. When your balance falls short, it can close every position you hold, not only the losing ones.

Why this matters

A leverage cut raises the margin your open trades need on the spot. If you cannot cover it, your profitable trades close alongside the rest.

Exhibit 15WarningHarder than usual

The company has the right to change the leverage of a client's account without giving prior notice, as long as it is in line with the conditions outlined on the company's website.
Clause 5.3 in BEST EXECUTION POLICY, p.6
Read from the broker's site on Open the reference

Every ZitaPlus page says it will not take customers living in or holding citizenship of a list of countries. The account form on those same pages still offers North Korea, Palestine and the Democratic Republic of the Congo as choices.

Why this matters

You can start an account from a country ZitaPlus has already refused in writing. The mismatch surfaces when you ask for your money back, not when you pay it in.

Exhibit 16WarningHarder than usual

Also, individuals residing or citizenships in countries such as Democratic People's Republic of Korea, Iran, Iraq, Syria, Democratic Republic of Congo, Yemen, Venezuela, Myanmar, Turkey, Japan, Ukraine, Belarus, Cuba, Russian Federation, United States of America, Canada, New Zealand, Afghanistan, State of Palestine, Israel, Somalia and Sudan will not be accepted as customers.
Quoted in Institutional Account
Read from the broker's site on Open the reference

Buried at section 24 of 28 in the Institutional Account, 86% of the way through.

  • Worse together with Exhibit 1An account opened from a refused country meets a withdrawal clause that already lets ZitaPlus refuse or delay payment.

ZitaPlus records are final unless ZitaPlus agrees

Clause 7.2 of the ZitaPlus client agreement makes the platform's own account information conclusive. Your written objection only counts if ZitaPlus agrees with it. Complaints are aimed at a 60 day internal answer, and no document names an independent complaints scheme you can turn to afterwards.

Challenging a trade2 clauses flagged

Your account statements and order records count as conclusive under clause 7.2. Your written objection changes nothing unless ZitaPlus agrees with it.

Why this matters

You carry the burden of proof and ZitaPlus holds the veto over your own evidence. If it disagrees, its record of your trade becomes the final word.

Exhibit 10WarningHarder than usual

This information will be considered conclusive unless we notify you of any mistake, error, or inaccuracy, or you notify us in writing of such an issue, and we agree with your notification.
Clause 7.2 in CLIENT TERMS AND CONDITIONS, p.17
Read from the broker's site on Open the reference
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC must investigate a complaint on its merits and cannot make their own agreement the condition for accepting an error. This clause makes the firm's consent the test.

ZITA PLUS is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

ZitaPlus aims to settle a complaint within 60 days of receiving it. No document we read names an ombudsman or any independent body you can go to after that.

Why this matters

If ZitaPlus turns your complaint down, the contract offers you the courts of the British Virgin Islands and nothing cheaper.

Exhibit 11NoticeStandard wording60 days

سنبذل قصارى جهدنا لمعالجة شكواك داخليًا في أسرع وقت ممكن، بهدف حلها في غضون 60 يومًا من تلقي شكواك.
Clause XII in سياسة الخصوصية
Read from the broker's site on Open the reference

Buried at section 38 of 44 in the سياسة الخصوصية, 86% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC must give retail clients access to a free independent complaints scheme once the firm's own answer runs out. This document set names no such scheme.

ZITA PLUS is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

  • Worse together with Exhibit 12With no independent scheme named, the only route left is the British Virgin Islands courts named in clause 13.2.

Your claims go to Tortola, theirs go anywhere

Clause 13.2 of the ZitaPlus client agreement sends disputes to the courts of the British Virgin Islands under British Virgin Islands law. The same clause reserves the right for the company to bring proceedings in other jurisdictions. The obligation runs one way.

Where you sue1 clause flagged

Your disputes go to the courts of the British Virgin Islands under clause 13.2. The same clause keeps ZitaPlus free to start proceedings in other countries.

Why this matters

Taking a claim to Tortola costs more than most retail accounts hold. ZitaPlus keeps the cheaper option of coming to your country instead.

Exhibit 12WarningHarder than usual

The Agreement shall be governed by the laws of the British Virgin Islands. Any disputes arising from the Agreement are subject to the jurisdiction of the courts of the British Virgin Islands. However, the company reserves the right to initiate legal proceedings in other jurisdictions if allowed by Applicable Law.
Clause 13.2 in CLIENT TERMS AND CONDITIONS, p.28
Read from the broker's site on Open the reference

Document checks can start when you ask to be paid

ZitaPlus can request source of funds documents at any time and decline a withdrawal when what you send does not satisfy it. A card funded account that has gone 90 days without a withdrawal is locked to that same card, or to whatever method ZitaPlus considers suitable.

Verification timing1 clause flagged

ZitaPlus can ask you at any time for more documents showing where your money came from. Clause 1.3 then lets it decline your withdrawal if what you send does not satisfy it.

Why this matters

A review can start the day you ask to withdraw rather than the day you deposit. Your money stays put while ZitaPlus decides whether your paperwork is good enough.

Exhibit 17WarningHarder than usual

Furthermore, the Company reserves the right to decline a deposit or withdrawal request from the Client if the information and/or documentation provided and/or collected is not deemed satisfactory by the Company.
Clause 1.3 in DEPOSITS AND WITHDRAWALS TO/FROM THE CLIENT ACCOUNT, p.2
Read from the broker's site on Open the reference

Dormant account fees exist with no published amount

ZitaPlus reserves the right to charge dormant account fees and deduct them from your balance. No document states the fee, and none states how long an account must sit idle before it starts. After five years without activity ZitaPlus reports any remaining funds to the regulator.

In plain words

Dormancy means an account left unused.

Dormancy1 clause flagged

ZitaPlus can charge dormant account fees and take them from your balance. The client terms never say how much the fee is, or how long your account must sit still first.

Why this matters

You cannot work out what an idle account costs you, because no figure is published in any document. After five years without activity ZitaPlus reports what is left to the regulator.

Exhibit 7WarningHarder than usual

In the event of prolonged inactivity on your Account, we reserve the right to impose dormant account fees and deduct them from your Account.
Quoted in CLIENT TERMS AND CONDITIONS, p.14
Read from the broker's site on Open the reference

ZitaPlus takes the other side of your trades

Clause 1.6 of the ZitaPlus best execution policy states that the company is the opposite party in all transactions and acts as principal rather than your agent. Clause 2.3 lets it reject an order without explanation. ZitaPlus writes this down clearly, which many brokers avoid, but no marketing page repeats it.

Who you trade against1 clause flagged

The best execution policy says ZitaPlus is the opposite party in all transactions and acts as the main party, not as your agent. When you lose on a trade, it is the counterparty on the other end.

In plain words

On a principal basis, as your counterparty, means the broker takes the other side of your trade itself. Your loss is then the firm’s gain, so it has an interest in how your trade ends.

Why this matters

No marketing page on the site mentions this. It sits in a policy you reach only through the legal documents page, and ZitaPlus deserves credit for writing it down at all.

Exhibit 18NoticeStandard wording

All orders are carried out through a direct agreement with us. We are the opposite party in all transactions, and we will act as the main party rather than an agent representing you.
Clause 1.6 in BEST EXECUTION POLICY, p.2
Read from the broker's site on Open the reference

A British Virgin Islands licence and a private insurance policy

You contract with Z Trading & Technology Inc., licensed in the British Virgin Islands under SIBA/L/23/1162. Cover for client money comes from $500,000 of commercial insurance rather than a statutory compensation scheme. Clause 6.1 commits ZitaPlus to safeguarding retail client money in a dedicated account, and clause 4.5 lets ZitaPlus decide who counts as retail.

Who holds your money1 clause flagged

Z Trading & Technology Inc. holds British Virgin Islands licence SIBA/L/23/1162. Protection for your balance rests on $500,000 of cover from a private insurer, not on a statutory compensation scheme.

Why this matters

No government fund stands behind your money. If ZitaPlus fails, you depend on that insurance policy and on British Virgin Islands insolvency law.

Exhibit 20NoticeStandard wording$500000

ZitaPlus offers $500,000 in insurance coverage to protect your funds against unforeseen circumstances.
Quoted in Client Protection
Read from the broker's site on Open the reference
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC sit inside statutory compensation schemes that pay retail clients a set amount if the firm fails. ZitaPlus names a commercial insurer instead, and the terms of that policy are not published.

ZITA PLUS is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Where the marketing and the contract disagree

A promise made in public, set against the clause that governs it

01

The page guarantees same day payment while the withdrawal policy allows three business days and attaches conditions.

Said in public, in English

The same-day withdrawal is guaranteed at ZitaPlus. We ensure that your withdrawal requests are processed efficiently and swiftly.

Deposit & Withdrawal page, under the heading Same Day Withdrawal Guarantee

In the contract · clause 1.10

Upon receiving a withdrawal request from the Client, the Company will process the transaction promptly, generally within three (3) Business Days, provided that the following conditions are met

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of zitaplus.com

02

The Arabic page guarantees same day payment while the English contract lets ZitaPlus refuse or delay the same request.

Said in public, in Arabic

السحب في نفس اليوم مضمون لدى ZitaPlus. نحن نضمن معالجة طلبات السحب الخاصة بك بكفاءة وسرعة.

Word for word in English: Same day withdrawal is guaranteed at ZitaPlus. We guarantee that your withdrawal requests are processed efficiently and quickly.

Arabic deposit and withdrawal page, under the heading ضمان السحب في نفس اليوم

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of zitaplus.com

In the contract · clause 6.15

We may, at our reasonable discretion, refuse or delay processing your request to withdraw funds (in whole or in part) from your Account, including a request to close the Account.

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of zitaplus.com

03

The page promises segregation for client funds while the contract turns those funds into company property for anyone ZitaPlus classifies as professional.

Said in public, in English

ZitaPlus safeguards client funds by keeping them in segregated accounts, separate from company funds, ensuring they are protected and easily accessible.

Client Protection page, answer to How does ZitaPlus ensure the protection of client funds

In the contract · clause 6.2

These deposits are not considered Customer money under Applicable Law, allowing us to use them in our normal business operations

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of zitaplus.com

04

The page says there are no hidden charges while the policy puts every payment and transfer fee on you and deducts it from your balance.

Said in public, in English

You can deposit funds into your account without worrying about extra fees. ZitaPlus does not have any hidden charges.

Deposit & Withdrawal page, under the heading 0% Commissions on Deposits

In the contract · clause 1.13

The Client may be responsible for covering all payment and transfer fees, and the Company will deduct these charges from the Client's account.

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of zitaplus.com

05

The Arabic page promises no hidden fees while the policy keeps the fee schedule inside an account area you can only open after registering.

Said in public, in Arabic

لا يوجد لدى ZitaPlus أي رسوم خفية.

Word for word in English: ZitaPlus does not have any hidden fees.

Arabic deposit and withdrawal page, under the heading 0% عمولات على الإيداعات

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of zitaplus.com

In the contract · clause 1.1

Details regarding minimum deposit requirements and withdrawal commissions can be accessed in the Personal Area.

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of zitaplus.com

The documents this reading is based on

18 files, all published by ZITA PLUS. Each shows when we read it and a fingerprint of its wording.

WIKILIX keeps the copy of each file it read, and does not republish it: what is published is the fingerprint of its wording. Download the file yourself and hash its text, lowercased with runs of whitespace collapsed, and a matching fingerprint means the wording quoted above is still the wording ZITA PLUS publishes.

How this reading was done

Every clause above was read out of a document ZITA PLUS publishes itself

This reading was published on .

Documents
15 of 18downloaded from the broker's site, and 15 read in full
Pages opened
29pages walked to find those documents, footer links included
Marketing pages
11public pages set against what the contract says
Languages
AR vs ENthe language it advertises in, against the language it contracts in
Position measured
4clauses whose position was counted: which numbered section of the document holds them, out of how many

Who the contract is with

Z Trading & Technology Inc.

You contract with Z Trading & Technology Inc., registered in the British Virgin Islands under number 2111986 and licensed by the Financial Services Commission under SIBA/L/23/1162. ZitaPlus is a trade name of that company, not a separate firm. Every legal PDF carries a Dubai office address on Sheikh Zayed Road, but the licence, the governing law and the courts named in clause 13.2 are all British Virgin Islands. The homepage title calls ZitaPlus a regulated forex broker in UAE, and no UAE licence appears in any document we read.

Quotations are copied verbatim from the documents named above, with the clause number and the page each one came from. Where a clause is quoted in another language, the original is shown first and the English is a translation.

The plain-language parts, what a clause means for a client, how ordinary it is, and how it reads against a regulated standard, are WIKILIX's analysis and are labelled as such on every card. This is a reading of public documents, not legal advice and not an allegation of wrongdoing.

In fairness, and what we could not check

A reader who knows the edges of the work can trust the middle of it

ZitaPlus publishes a real document set and gives it away free: a 30 page client agreement, a deposits and withdrawals policy, a best execution policy, a 26 page anti money laundering policy and a risk disclosure. Clause 1.6 of the best execution policy says plainly that ZitaPlus is the opposite party in every trade you make, which many brokers never put in writing. Clause 12.1 gives you 10 business days notice before the agreement changes, and clause 14.2 closes a retail account within one business day of your notice. Clause 6.1 commits ZitaPlus to safeguarding retail client money in a dedicated account.

The client terms and conditions PDF stores its text in scrambled fonts, so we read the document as it appears on screen and quoted the words we read there. Every quotation credited to it comes from those rendered pages. We read the client agreement, the deposits and withdrawals policy and the best execution policy end to end. We read only parts of the anti money laundering policy, the risk disclosure and the payments to partnership procedure. ZitaPlus keeps its minimum deposits and withdrawal commissions inside the client area, which opens only after you register, so no prospective client can see the full fee schedule. Some clause numbers in the client agreement do not run in sequence, and where a number was unclear we cite the page instead. No earlier version of any of these documents is available, so this is a first reading with nothing to compare against.

How to check any of this yourself

Every quote above links to the ZITA PLUS file it came from. This is what to do with it.

Open the three stepsFind the words in the source, work out the fingerprint, and read what a difference does and does not prove.

Open the source and search for the words

Every quote has a link under it. Open the file, or the web page, and search it for the words we quote. The clause number next to the quote tells you where to look.

If the words are not there any more, the source may have changed after we read it. That is worth knowing too. We keep the date we read it, and a code worked out from its wording, so the quote stays checkable.

What a fingerprint is

A fingerprint is a code worked out from what a source says. Change one word and the code changes completely. We keep two codes for every file we read, and the panel on each source shows both.

The first is the code of the exact file we downloaded. The second is the code of its wording alone, with capital letters lowered and runs of spaces collapsed. When the same words are saved as a new file, the first code changes and the second one stays the same.

Only the first code can be worked out on your own computer. Save the file, then run one of these, putting the name of the file you saved where the example is. The panel on each source prints the command with that source's real file name already in it.

macOS or Linux:
  shasum -a 256 the-file-you-saved.pdf

Windows:
  certutil -hashfile the-file-you-saved.pdf SHA256

The two codes are different from each other, and they are not meant to match. Comparing one against the other proves nothing.

What a difference means, and what it does not

A different file code on its own proves nothing. A PDF saved again with a new date inside it is a new file saying exactly the same thing.

A different wording code means the words themselves changed. That is the one that matters, and it is why we keep it.

Even then, a change is not proof of bad faith. Companies update their documents. What this report says is what the document said on the day we read it, and every quote carries that date.

A source that is a web page and not a file has no file to save, so only the code of its wording is shown.

How this report is made

Every clause quoted above comes from a document ZITA PLUS publishes on its own website, downloaded and hashed on the date shown, with the clause number and page recorded so any reader can check it. We do not allege anything the documents do not say, and we do not judge ZITA PLUS on anything other than its own published terms and its own public marketing. Where a clause has a qualifier that softens it, the report says so. Last read Sep 22, 2026.

If you represent ZITA PLUS and a clause has changed, been withdrawn, or is being read out of context, tell us and we will re-read the documents and update this page. Corrections from the broker are welcome and are published with the reading they change. Contact us.

This is a reading of a contract, not legal advice and not a ruling on ZITA PLUS. Whether its licence is real and current is a separate check on the broker profile.

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