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eToro resolves tech issue that made markets appear closed

Online broker eToro has resolved a technical issue that caused some markets on its platform to appear closed due to a pricing problem. The issue, detected this morning, led to the activation of Offline Mode. eToro has now deactivated Offline Mode and normal trading and login functions have been restored.

Wikilix Editorial Team

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Online broker eToro has announced that it has resolved a technical issue that earlier caused some markets on its platform to appear closed. According to the company, the problem was related to a pricing issue that affected the display of market status for certain instruments.

The issue was detected this morning, when some markets were incorrectly showing as closed. In response, eToro activated Offline Mode on its platform. During this period, users were unable to access normal trading functionality while the company worked to address the problem.

Issue identified and resolved

eToro stated that the underlying pricing issue has now been resolved. As a result, the affected markets should no longer appear closed, and pricing data is expected to display correctly across the platform.

With the resolution of the issue, eToro has deactivated Offline Mode. This change restores the platform to normal operational status and allows users to resume their usual activities.

Resumption of normal trading

Following the deactivation of Offline Mode, users can now log in and trade as usual. eToro indicated that all standard platform functions, including account access and order execution, are available again.

The update marks the conclusion of the disruption that began earlier in the day, when some markets appeared closed despite normal trading hours. No additional details were provided on the scope of the affected markets beyond the reference to a pricing issue.

eToro has not disclosed further technical specifics but confirmed that the operational status of the platform has returned to normal. Users are able to access their accounts and execute trades following the resolution of the issue.

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Frequently Asked Questions

Common questions about this article

Yes, users can now log in and trade as usual following the deactivation of Offline Mode.
The issue was detected this morning.
eToro activated Offline Mode while addressing the pricing issue and later deactivated it after resolving the problem.
eToro reported a technical issue in which some markets appeared closed due to a pricing problem.

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