Wikilix
Contract reading

What bitcastleFX legally published, but does not want you to read

Every clause below is published by bitcastleFX itself, on its own website, today. The finding is not that the text exists. It is the distance between what a client is shown and what a client agreed to. Read from its own documents on .

Contracting entity: bitcastle LLC

hidden feeprofit voidingwithdrawalsaccount closurekyc freezesole discretionabusive tradingbonus lockcountry restrictiondormancy

Pay into bitcastleFX by card and an equal sum is locked across every account you hold for 60 days. The help centre says client money sits in segregated bank accounts, while clause 8.1 passes ownership of it to the firm. Stop trading for 30 days and a ¥1,500 monthly fee runs until the account is empty and closed for good. You contract with bitcastle LLC in Saint Vincent and the Grenadines, not with the Mauritius licensed company its own documents name.

Back to bitcastleFX

Contract risk

Money at risk
8.2/10

Where this contract sitsHow far this contract goes, overall. Under 2 is nothing beyond the ordinary; 6 to 9 means several clauses put money you have already earned at risk; 9 and above reads as designed to make payout refusable.

0510
CriticalClauses that can cost you money you have already earned or deposited, or that remove your ability to challenge it.
5
FlaggedEvery clause worth knowing about, at all three severities. Ordinary terms that every broker has are not counted.
21
DocumentsHow many of the broker's own legal files this reading is based on. Each one was downloaded and hashed on the date shown.
11
ContradictionsPlaces where a promise the broker makes in public is not kept by the clause that governs it.
5

How the 21 break downThe same flagged clauses, split by how much each one can cost you. Severity is our reading of the clause, not the broker's label.

Critical5
Warning15
Notice1

section 48 of 71is where the deepest clause sits, 68% of the way into the document it is in

The numbers in this contractFigures taken from this broker's own clauses, so the labels differ from broker to broker. The four in the panel above are the same on every report.

3 of these 4 figures come from a clause we rate critical, which means it can take your money or your profit rather than only delay it.

Critical60 daysWithdrawal limit. Jump to the clause this comes from.Card deposits lock an equal sum across every account for 60 daysCritical$500000In the contract. Jump to the clause this comes from.Funds called segregated while the contract takes ownership of themCritical30 daysFee on an unused account. Jump to the clause this comes from.Dormant accounts pay ¥1,500 a month until nothing is left5%Bonus requirement. Jump to the clause this comes from.A withdrawal deletes almost all of your credit

What the documents say

21 clauses worth knowing about, worst first, each quoted from bitcastleFX's own files

01

Pay in by card and bitcastleFX freezes that amount for 60 days. The freeze follows the combined balance of all your FX accounts, so money you later pay in by bank transfer can be locked instead.

Why this matters

Losing the card money in trading does not end the hold. bitcastleFX can block a later bank deposit sitting in a different account until 60 days from the first card payment have passed.

Exhibit 1CriticalRarely seen60 daysNew

Such restriction shall apply on a per-user basis across all accounts held by the User, regardless of the account into which the funds were deposited.
Clause 7.4(h) in bitcastleFX Client agreement, p.7
Read from the broker's site on Archived copyOpen the reference

What it costsbitcastleFX's own example: ¥10,000 paid in by card and traded to nothing, then ¥50,000 by bank into a second account that grows to ¥150,000. Only ¥140,000 can be taken out.

Our readingA card hold that moves onto money paid in by other methods, in other accounts, and survives the loss of the original deposit. Most card holds cover only the card funds in the account that received them.

  • Worse together with Exhibit 20The hold runs for a fixed 60 days while the payment it blocks has no deadline of its own.
02

bitcastleFX tells clients their money sits in segregated bank accounts at reputable banks. Clause 8.1 of the client agreement says ownership of your money passes to the firm and that you keep no claim over it.

In plain words

Indemnities are money it says you owe it.

Why this matters

If bitcastle LLC fails, you join the queue as an ordinary creditor. The USD 500,000 cover the contract mentions is promised only to eligible customers, with no insurer named.

Exhibit 2CriticalRarely seen$500000

any money you transfer to us is a transfer of full ownership of the money to us for the purpose of securing or covering your present, future, actual, contingent or prospective obligations to us;
Clause 8.1(a) in bitcastleFX Client agreement, p.9
Read from the broker's site on Archived copyOpen the reference
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA must hold retail client money in trust in segregated accounts, and may not take ownership of it under a collateral arrangement with a retail client. CySEC applies the same segregation duty. This contract transfers full ownership of client money to bitcastle LLC.

bitcastleFX is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Our readingTitle transfer of client money is a wholesale funding device. In a retail agreement it turns your deposit into an unsecured debt, which is why some regulators do not allow it for retail clients.

03

Stop trading for 30 days and bitcastleFX marks your FX account dormant and strips every credit in it. A ¥1,500 monthly fee starts 60 days later and runs until the balance is gone.

Why this matters

A small balance you left behind disappears into the fee, and the account closes when it reaches zero. Clause 22.7 says a closed account cannot be brought back under any circumstances.

Exhibit 3CriticalHarder than usual30 days

If a user does not trade, deposit, or transfer funds in their FX account for 30 days, the account will be classified as a dormant account. All credits in the account will be forfeited when it becomes dormant.
Clause 22.6 in bitcastleFX Client agreement, p.22
Read from the broker's site on Archived copyOpen the reference

What it costsA dormant account holding ¥1,000 is under the ¥1,500 fee, so the whole ¥1,000 goes. The balance reaches zero and the account closes for good.

What happens, and when

The stages this clause runs through, taken from the broker's own document
TriggerWhat the broker may then doClause
Day 30bitcastleFX classifies the FX account as dormant and forfeits every credit in it.22.6
60 days after dormancyA ¥1,500 monthly account maintenance fee starts coming out of the balance.22.6(b)
Balance under ¥1,500bitcastleFX takes the whole remaining balance as the fee.22.6(b)
Balance reaches zeroThe account is terminated immediately and cannot be reinstated.22.7
04

bitcastleFX can cancel profit from any trading it calls prohibited, at any time while you are its client. Its monitoring team decides what counts as unfair, and the guidelines say that decision need not match what you intended.

Why this matters

Profit you took out months ago can still be reclaimed as an adjustment. The same list lets bitcastleFX close every account you hold, and accounts of other clients it thinks were involved.

Exhibit 4CriticalHarder than usual

Cancel the trading profit from the account(s) involved in the abovementioned prohibited trading strategies that bitcastleFX can document as having been gained through such prohibited trading at any time during the relationship between bitcastleFX and the client.
Clause Prohibited Trading Strategies in bitcastle FX Trading Guideline
Read from the broker's site on Archived copyOpen the reference
  • Worse together with Exhibit 18A shared internet connection is enough to make another person's account one of the accounts whose profit can go.
05

Take any money out and bitcastleFX recalculates your credit down to 5% of what is left in the account. The client agreement calls this a percentage and never says which one.

Why this matters

In bitcastleFX's own example, a ¥10,000 withdrawal from a ¥100,000 balance deletes ¥45,500 of a ¥50,000 credit. Clause 9.2 goes further and forfeits every credit once a withdrawal is approved.

Exhibit 5WarningHarder than usual5%

計算方法：出金申請後の残高（90,000円）× 5% = 調整後のクレジット残高（4,500円）
Clause 例 1：クレジットが調整される場合（入金あり） in bitcastleFX 出金時のクレジット調整について
Read from the broker's site on Open the reference
Our own capture of support-ja-fxp.bitcastle.io, taken on Oct 11, 2026A withdrawal deletes almost all of your credit (clause 例 1：クレジットが調整される場合（入金あり）)Visit this page on the broker's siteDownload the full size image file

What it costs¥90,000 left after the withdrawal supports ¥4,500 of credit, which is 5% of it. The other ¥45,500 is deleted.

  • Worse together with Exhibit 10Credit profit needs five lots to release, and a withdrawal along the way removes the credit you were trading with.

Profit can be cancelled at any point in the relationship

The bitcastleFX trading guidelines let the firm cancel profit from any account it links to prohibited strategies, at any time during the relationship. Its monitoring team decides, and the document says that decision need not match what you intended. The confiscation is limited to profit bitcastleFX can document as coming from the prohibited trading.

Profit at risk1 clause flagged

In the High-Low section of bitcastle's Terms of Use, suspected card fraud lets the firm close your account and send what it holds back to the card. Your remaining balance stays confiscated until you prove the activity was not fraudulent.

Why this matters

The burden sits on you rather than on bitcastle, and no deadline is set for resolving it. Your own funds stay out of reach while you assemble the proof.

Exhibit 6CriticalRarely seen

you authorise bitcastle to restrict and/or close said account, and authorise bitcastle to withdraw any assets from the Users' account back to the credit card from which the trading account was funded, and confiscate any balance of funds remaining in said account, until it is proven by the trading account holder that the activity was not fraudulent, or the issue is otherwise resolved.
Clause HIGH&LOW, User assets and Users' account in Terms of Use
Downloaded from the broker's site on Open the reference
Our own capture of bitcastle.io, taken on Oct 11, 2026Balance held until you prove a card payment was not fraud (clause HIGH&LOW, User assets and Users' account)Visit this page on the broker's siteDownload the full size image file

Our readingReversing the burden of proof over a whole balance is unusual in a retail trading contract. The client has to disprove the firm's suspicion before the money is released.

  • Worse together with Exhibit 1Card money is already locked for 60 days, and this clause can hold the rest of the balance on top.
  • Worse together with Exhibit 7Disputing the card payment yourself triggers the $150 fee and the same suspicion of fraud.

Funds described as segregated in Japanese, owned by the firm in English

bitcastleFX tells Japanese readers their money is held in segregated accounts at reputable banks. Clause 8.1 of the English client agreement passes full ownership of that money to bitcastle LLC. If the firm fails, you rank as an ordinary creditor. The same document set welcomes scalpers and then lets bitcastleFX stop their trades.

Language arbitrage1 clause flagged

The trading guidelines call bitcastleFX the preferred broker for scalpers, then let the firm stop your trades if repeated scalping or high frequency trading interferes with its servers. No threshold is given.

Why this matters

Scalping that bitcastleFX later judges excessive can have its profit cancelled under the prohibited strategies list. You cannot work out in advance where the welcome ends.

Exhibit 13WarningHarder than usual

bitcastleFX allows scalping and hedging (on the same account) trading strategies. Our low spreads and ultra-fast execution speeds make us the preferred broker for scalpers and EA traders world-wide.
Clause Rules on Scalping and Arbitrage in bitcastle FX Trading Guideline
Read from the broker's site on Archived copyOpen the reference

The fees that cost most are the ones the contract does not name

A bank withdrawal from bitcastleFX costs ¥2,500, a figure that appears on a Japanese support page and nowhere in the client agreement. Disputing a card payment costs $150 under clause 7.7. bitcastle also states that it rounds every financial calculation in favour of the platform.

Cost disclosure3 clauses flagged

Start a chargeback on a deposit and bitcastleFX charges you a $150 research fee, taken straight from your account. Clause 7.7 also lets the firm charge that amount to your card.

Why this matters

The same clause lets bitcastleFX suspend or permanently close your account, pass the debt to collection agencies, and report you to credit bureaus. Challenging a payment can cost you the account and your credit rating.

Exhibit 7WarningHarder than usual$150

We will impose a research fee of 150USD to cover investigative expenses. This fee will be deducted from your Account, and you authorize us to charge this amount to your payment method.
Clause 7.7(a) in bitcastleFX Client agreement, p.8
Read from the broker's site on Archived copyOpen the reference

Every bank withdrawal costs you ¥2,500, and the client agreement never gives that figure. It says only that fees for some payment methods are on the website.

Why this matters

On a ¥10,000 withdrawal the fee takes a quarter of your money. bitcastleFX also warns that the amount can change, and the page carrying it is published in Japanese only.

Exhibit 8WarningHarder than usual$2500

銀行振り込みの場合：2,500円
Clause 出金手数料 in bitcastleFX 入金手数料・出金手数料について
Read from the broker's site on Open the reference

What it costsWithdraw ¥10,000 to your bank and ¥2,500 goes on the fee. ¥7,500 reaches you.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC must disclose costs and charges to a retail client before they trade. bitcastleFX puts the withdrawal fee on a support page it can change, and warns that it may.

bitcastleFX is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

bitcastle states that for all financial calculations it rounds in favour of the platform. Fiat amounts go to two decimal places, and the rule for each cryptocurrency varies.

Why this matters

Every rounding on your account tilts the same way, and it is not your way. The firm can also change fees and the way they are charged the moment it posts the change.

Exhibit 9WarningRarely seen

For all financial calculations bitcastle uses the rounding policy in the favour of the Platform. bitcastle rounds the Fiat currencies to the 2nd digit after the separator.
Clause ROUNDING POLICY in Terms of Use
Downloaded from the broker's site on Open the reference

Our readingMost agreements say nothing about which way rounding goes. Stating that every calculation rounds toward the house turns a rounding convention into a standing charge.

A card deposit locks the same sum across every account you hold

Clause 7.4(h) of the bitcastleFX client agreement locks an amount equal to every card deposit for 60 days. The hold is counted across the combined balance of all your FX accounts. Losing that money in trading does not release it, and a later bank deposit can be locked instead. No clause sets any deadline for bitcastleFX to pay a withdrawal.

Exit conditions1 clause flagged

Nothing in the client agreement says how long bitcastleFX has to pay a withdrawal. Clause 7.4 lets it withhold or refuse payment where it suspects any breach of the agreement by you.

Why this matters

The only published timetable is 3 to 4 business days, and that clock starts after the firm's review ends, not when you ask. No clause limits how long the review itself can take.

Exhibit 20WarningHarder than usual4 working days

We may at our reasonable discretion withhold, deduct or refuse to make a payment (in whole or in part), where:
Clause 7.4 in bitcastleFX Client agreement, p.7
Read from the broker's site on Archived copyOpen the reference

Taking money out deletes the credit that brought you in

bitcastleFX advertises credit worth up to 210% of a deposit, then recalculates it to 5% of the balance left after any withdrawal. Its own example deletes ¥45,500 of a ¥50,000 credit when ¥10,000 is withdrawn. Clause 9.2 goes further and forfeits every credit once a withdrawal is approved.

Credit mechanics1 clause flagged

Profit made with the ¥15,000 new account credit only leaves the account after you trade 5 lots, close five round trips, and hold every position at least five minutes. None of that is in the client agreement.

Why this matters

Clause 9.1 says credit profit may be withdrawn under applicable policies, and those policies sit on a support page. You also have to count the five lots yourself out of your trade history.

Exhibit 10WarningHarder than usual5

出金条件の達成には合計で5ロット以上の取引を行う必要があります。
Clause 3. 利益を出金するための条件 in bitcastleFX クレジットの利用方法など
Downloaded from the broker's site on Open the reference

The rules can change on publication, and a shared connection is a breach

bitcastle can rewrite its Terms of Use by posting a new version, and your next use counts as acceptance. One clause says a variation binds you even if you never knew about it. Clause 19.9 treats trading from the same or a similar IP address as lending your account to a third party.

Account control3 clauses flagged

The contract has you promise you do not live in 18 named countries. The FX help centre names 28, adding Russia, China, Pakistan, Vietnam, Somalia, Zimbabwe and others.

Why this matters

Living somewhere on the public list but not in the contract, you can open an account truthfully and still be refused service later. The help centre list is open ended, so it can grow without the contract changing.

Exhibit 12WarningHarder than usual28

you are not a resident of the United States of America, North Korea, Iran, Myanmar, Afghanistan, Cuba, Egypt, Guinea, Lebanon, Central African Republic, Congo, Iraq, Libya, Sudan, Yemen, Venezuela, Belarus and Syria.
Clause 10.1(i) in bitcastleFX Client agreement, p.11
Read from the broker's site on Archived copyOpen the reference
Our own capture of support-ja-fxp.bitcastle.io, taken on Oct 11, 2026The claim, on bitcastleFX Japanese help centre home page, risk warningVisit this page on the broker's siteDownload the full size image file

bitcastle can rewrite its Terms of Use by posting a new version, and your next use of the service counts as acceptance. The FX client agreement is better: it promises 14 calendar days of written notice.

Why this matters

Two of your contracts set different rules for the same event. Under the platform terms a variation binds you even if you never knew about it, and closing the account is named as your only way out.

Exhibit 14WarningHarder than usual14 days

The changes will become effective and shall be deemed accepted by the User, the first time the User uses the Services after the publishing of the revised Terms of Use and shall apply on a going-forward basis with respect to any activity initiated after publishing.
Clause MODIFICATIONS AND AMENDMENTS in Terms of Use
Downloaded from the broker's site on Open the reference

Two accounts trading from the same or a similar IP address or device is treated by bitcastleFX as lending your account to a third party. It can then change or suspend the service without telling you.

Why this matters

Two people trading from one home or office connection is enough to trigger this. The trading guidelines then let bitcastleFX close every account it believes is involved, including another client's.

Exhibit 18WarningHarder than usual

If it is discovered or determined by the company that transactions are being conducted from multiple users or accounts using the same or similar IP addresses or devices, it will be considered a violation of the prohibition on lending account names to third parties.
Clause 19.9 in bitcastleFX Client agreement, p.19
Read from the broker's site on Archived copyOpen the reference
  • Worse together with Exhibit 4The IP rule decides who counts as involved, and the profit cancellation clause decides what happens to them.

The complaints procedure is two sentences and an email address

Section 4 of the bitcastleFX client agreement sets out the whole complaints process: email customer services. It names no response time, no escalation and no independent body. bitcastle's platform terms cap any recovery at the amount you paid for the service that caused the loss.

If it goes wrong1 clause flagged

bitcastleFX's whole complaints procedure is two sentences: email customer services. No response time, no escalation and no independent body appear anywhere in the agreement.

Why this matters

If the answer is no, the contract offers you nowhere else to go. bitcastle's platform terms also cap what you can recover at the amount you paid for the service that caused the loss.

Exhibit 16WarningHarder than usual

If you would like to make a complaint, you should contact our dedicated Customer Services department to raise your complaint by email.
Clause 4.2 in bitcastleFX Client agreement, p.4
Read from the broker's site on Archived copyOpen the reference
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC must give a retail client access to an independent complaints scheme and must answer a complaint within a set time. This agreement names no deadline, no escalation route and no outside body.

bitcastleFX is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

One contract names Saint Vincent, the other names no law at all

bitcastle's Terms of Use send every dispute to the relevant court under the relevant laws, without naming either one. The bitcastleFX client agreement is clearer: clause 26.1 chooses the law of Saint Vincent and the Grenadines. Neither document names a court you could actually file in.

Where you would sue1 clause flagged

bitcastle's Terms of Use send disputes to the relevant court under the relevant laws, and never say which court or which law. The FX client agreement at least names Saint Vincent and the Grenadines.

Why this matters

Bringing a claim means first guessing which country's courts the firm will accept. Neither document names a court you could actually file in.

Exhibit 17WarningRarely seen

These Terms of Use shall be governed by and construed in accordance with the relevant laws and regulations, unless otherwise expressly provided. All disputes and controversies arising out of or in connection with this website and these Terms of Use shall be submitted to the relevant court.
Clause GOVERNING LAW AND DISPUTE RESOLUTION in Terms of Use
Downloaded from the broker's site on Open the reference

Our readingA governing law clause normally names a country. This one points at the relevant laws and the relevant court without saying which, so there is no forum a client can rely on.

Matched principal in one clause, own account dealing in another

Clause 5.2 says bitcastleFX acts as matched principal at all times. Clause 3.17 adds that it never takes your position onto its own book. Clause 13.2 then allows the firm and its associates to deal as principal for their own account. The High-Low section of bitcastle's Terms of Use has you consent to the firm taking the opposite side without notice.

Who holds the other side1 clause flagged

The client agreement says bitcastleFX acts as matched principal at all times, which means it passes your trade straight to a counterparty. Clause 13.2 then allows the firm and its associates to deal as principal for their own account.

In plain words

On a principal basis, as your counterparty, means the broker takes the other side of your trade itself. Your loss is then the firm’s gain, so it has an interest in how your trade ends.

Why this matters

You cannot tell from these documents whether bitcastleFX is holding the other side of your position. The definitions say it never takes the position onto its own book, and the conflicts clause says it may.

Exhibit 11WarningHarder than usual

We will act as ‘Matched-Principal’ at all times in relation to your trades with us, and we will do so on a non-advised basis.
Clause 5.2 in bitcastleFX Client agreement, p.5
Read from the broker's site on Archived copyOpen the reference
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC must identify conflicts of interest and tell a retail client clearly when the firm is the counterparty to that client's trade. This contract promises matched principal execution in one clause and permits own account dealing in another.

bitcastleFX is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

Thirty quiet days start a chain that ends with the account deleted

Clause 22.6 marks a bitcastleFX account dormant after 30 days without a trade, deposit or transfer, and forfeits every credit in it. A ¥1,500 monthly fee starts 60 days later and takes the whole balance once it falls under ¥1,500. Clause 22.7 then closes the account, and says it cannot be reinstated under any circumstances.

In plain words

Dormancy means an account left unused.

Dormancy1 clause flagged

bitcastle can deem an account abandoned after 12 months without use. Clause 3.1 says abandoned accounts are deactivated even when they hold a balance, and a rewards wallet goes after two months.

Why this matters

The firm disclaims any liability for what you lose when this happens. Clause 3.2 forfeits a rewards balance in full and has you agree that nothing is owed back to you.

Exhibit 15WarningHarder than usual

Abandoned accounts will be deactivated, even if they have a balance, and bitcastle will not be liable for any losses resulting from this.
Clause 3.1 in Terms of Use
Downloaded from the broker's site on Open the reference

The licence in these documents belongs to another company

bitcastleFX is a product of bitcastle LLC, registered in Saint Vincent and the Grenadines. Clause 1.1 puts you in contract with that company. The privacy policy opens by naming CASTLE POINT, licensed in Mauritius, as the operator. The client agreement places the same licence number with a group company rather than with bitcastle LLC.

Who you contract with1 clause flagged

You contract with bitcastle LLC under the law of Saint Vincent and the Grenadines. The privacy policy opens by naming CASTLE POINT, a Mauritius licensed dealer, as the operator of bitcastleFX.

Why this matters

The Mauritius licence number in these documents belongs to a group company, not to the firm that holds your money. Your contract is with bitcastle LLC in Saint Vincent and the Grenadines.

Exhibit 19WarningHarder than usual

bitcastleFX (“we”, “us”, or “our”) is a product under bitcastle LLC, a company with approval to conduct forex business, and part of a group with an investment dealer license (license number GB22201004) in Mauritius.
Clause 1.2 in bitcastleFX Client agreement, p.2
Read from the broker's site on Archived copyOpen the reference

Where it sits: section 3 of 71 in the bitcastleFX Client agreement, near the start.

Seeing what the firm holds on you can carry a fee

The bitcastleFX privacy policy allows an administrative fee when you ask for a copy of your personal data. The same fee can apply when you ask for erasure. No amount is given. The policy addresses readers in the European Economic Area in its own section 6.1.

Your data1 clause flagged

Ask bitcastleFX for a copy of the data it holds on you and it may charge an administrative fee. The same fee can apply when you ask it to erase that data.

Why this matters

No amount or cap is given anywhere in the policy. You also have to write in and prove your identity before the request is considered.

Exhibit 21NoticeHarder than usual

We may charge an administrative fee to cover the cost of verifying the application and locating, retrieving, reviewing and copying any material requested.
Clause 6. Rights in relation to your personal information in Privacy Policy, p.3
Read from the broker's site on Open the reference

Buried at section 48 of 71 in the Privacy Policy, 68% of the way through.

Where the marketing and the contract disagree

A promise made in public, set against the clause that governs it

01

Clients are told their money is held separately at a bank, while the contract passes ownership to the firm and leaves them an ordinary creditor if it fails.

Said in public, in Japanese

お客様の資金は、定評のある銀行機関で分別管理された口座に保管されています。

Word for word in English: Your funds are held in separately managed accounts at reputable banking institutions.

bitcastleFX Japanese help centre, article on where client funds are kept

In the contract · clause 8.1(d)

in the event of our insolvency you will rank as a general creditor of ours in relation to such money.

02

The help page says profit is always withdrawable inside the 60 days, while the contract lets trading profit count toward the sum you must keep locked.

Said in public, in Japanese

取引で得た利益は、60日以内でも出金可能です。

Word for word in English: Profits earned from trading can be withdrawn even within the 60 days.

bitcastleFX Japanese help centre, withdrawal rules after a card deposit

In the contract · clause 7.4(h)

This restriction shall apply regardless of the account in which the relevant funds are held, including any balances resulting from deposits made through other payment methods, internal transfers between the User's accounts, or trading profits.

03

The help page sets dormancy at 90 days without a login, while the contract sets it at 30 days without a trade, deposit or transfer.

Said in public, in Japanese

90日間、該当のMT5アカウントにログインがない場合、その口座は「休眠口座」となります。

Word for word in English: If there is no login to the MT5 account for 90 days, that account becomes a dormant account.

bitcastleFX Japanese help centre, article on dormant accounts

In the contract · clause 22.6

If a user does not trade, deposit, or transfer funds in their FX account for 30 days, the account will be classified as a dormant account.

04

The campaign offers credit worth up to 210% of a deposit, while the contract forfeits every credit as soon as a withdrawal is approved.

Said in public, in Japanese

bitcastleFXのスタンダード口座に入金で最大210％分のクレジットをプレゼント！

Word for word in English: Deposit into a bitcastleFX Standard account and receive a credit gift of up to 210%!

bitcastleFX Japanese deposit credit campaign

In the contract · clause 9.2

However, all credits will be forfeited if a withdrawal is approved, the trading account becomes dormant, or the user is found to be in violation of the platform’s terms and conditions.

05

The public list bars residents of 28 jurisdictions, 10 more than the 18 you promise about in the contract.

Said in public, in Japanese

FX取引、CFD取引サービスを提供するbitcastleFXは、米国、アフガニスタン、中央アフリカ共和国、コンゴ、キューバ、エジプト、ギニア、イラク、イラン、レバノン、ベラルーシ、リビア、北朝鮮、パキスタン、ソマリア、スーダン、シリア、ベネズエラ、ベトナム、イエメン、中国、南スーダン、ミャンマー、ロシア、クリミア、ドネツク、ルハンシク、ジンバブエなどの特定の法域の居住者にサービスを提供することはありません。

Word for word in English: bitcastleFX, which provides FX and CFD trading services, does not provide services to residents of certain jurisdictions such as the United States, Afghanistan, the Central African Republic, Congo, Cuba, Egypt, Guinea, Iraq, Iran, Lebanon, Belarus, Libya, North Korea, Pakistan, Somalia, Sudan, Syria, Venezuela, Vietnam, Yemen, China, South Sudan, Myanmar, Russia, Crimea, Donetsk, Luhansk and Zimbabwe.

bitcastleFX Japanese help centre home page, risk warning

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of support-ja-fxp.bitcastle.io

In the contract · clause 10.1(i)

you are not a resident of the United States of America, North Korea, Iran, Myanmar, Afghanistan, Cuba, Egypt, Guinea, Lebanon, Central African Republic, Congo, Iraq, Libya, Sudan, Yemen, Venezuela, Belarus and Syria.

What changed quietly

First review of bitcastleFX, so no earlier review exists for comparison.

  • REWRITTENClause 7.4(h)

    The 60 day card hold now covers every account you hold, and can be met from bank deposits, internal transfers or trading profits.

    Funds deposited via credit card or debit card shall be subject to a withdrawal restriction period of sixty (60) days from the date of deposit. Such restriction shall apply on a per-user basis across all accounts held by the User, regardless of the account into which the funds were deposited. During the restriction period, the User must maintain an amount equal to the total amount deposited via credit card or debit card across all accounts held by the User, and such amount shall not be eligible for withdrawal until the expiration of the applicable sixty (60) day restriction period. This restriction shall apply regardless of the account in which the relevant funds are held, including any balances resulting from deposits made through other payment methods, internal transfers between the User's accounts, or trading profits.

The documents this reading is based on

11 files, all published by bitcastleFX. Each shows when we read it and a fingerprint of its wording.

WIKILIX keeps the copy of each file it read, and does not republish it: what is published is the fingerprint of its wording. Download the file yourself and hash its text, lowercased with runs of whitespace collapsed, and a matching fingerprint means the wording quoted above is still the wording bitcastleFX publishes.

How this reading was done

Every clause above was read out of a document bitcastleFX publishes itself

This reading was published on .

Documents
9 of 11downloaded from the broker's site, and 9 read in full
Pages opened
85pages walked to find those documents, footer links included
Older copies
3earlier versions downloaded
Marketing pages
11public pages set against what the contract says
Languages
EN vs JAthe language it advertises in, against the language it contracts in
Position measured
2clauses whose position was counted: which numbered section of the document holds them, out of how many

Who the contract is with

bitcastle LLC

Clause 1.1 names bitcastle LLC as the company you contract with. Its Terms of Use gives a Kingstown address in Saint Vincent and the Grenadines and the registration number 900 LLC2021. Clause 26.1 puts the agreement under Saint Vincent law. The privacy policy opens by naming a different company, CASTLE POINT, as the operator of bitcastleFX. It calls CASTLE POINT a full service investment dealer regulated by the Financial Services Commission in Mauritius under licence GB22201004. The client agreement gives the same licence number but places it with a group company, not with bitcastle LLC.

Quotations are copied verbatim from the documents named above, with the clause number and the page each one came from. Where a clause is quoted in another language, the original is shown first and the English is a translation.

The plain-language parts, what a clause means for a client, how ordinary it is, and how it reads against a regulated standard, are WIKILIX's analysis and are labelled as such on every card. This is a reading of public documents, not legal advice and not an allegation of wrongdoing.

In fairness, and what we could not check

A reader who knows the edges of the work can trust the middle of it

bitcastleFX explains the hard parts with arithmetic, which most brokers never do. Its help centre works the 60 day card hold through three numbered examples, and the credit adjustment through three more. Clause 7.4(i) lets you take out trading profit during the 60 day hold. Clause 7.4 uses reasonable discretion and a closed list of grounds, not sole discretion with none. Where profit is cancelled, the trading guidelines limit it to profit the firm can document as coming from the prohibited trading.

bitcastle's platform Terms of Use runs to about 126,000 characters. This review covers its operative sections, not every paragraph: fees, rounding, account maintenance, termination, liability, governing law, amendments and the High-Low block. We also read part of the article on how credits work. The earlier copy of the privacy policy would not open, so we cannot say whether it changed. The earlier copy of the identity verification page is not covered. That page is a help centre index of nine articles rather than a policy document, and the review covers the index on bitcastleFX's own site. Quotations from the Japanese help centre carry our English rendering underneath them.

How to check any of this yourself

Every quote above links to the bitcastleFX file it came from. This is what to do with it.

Open the three stepsFind the words in the source, work out the fingerprint, and read what a difference does and does not prove.

Open the source and search for the words

Every quote has a link under it. Open the file, or the web page, and search it for the words we quote. The clause number next to the quote tells you where to look.

If the words are not there any more, the source may have changed after we read it. That is worth knowing too. We keep the date we read it, and a code worked out from its wording, so the quote stays checkable.

What a fingerprint is

A fingerprint is a code worked out from what a source says. Change one word and the code changes completely. We keep two codes for every file we read, and the panel on each source shows both.

The first is the code of the exact file we downloaded. The second is the code of its wording alone, with capital letters lowered and runs of spaces collapsed. When the same words are saved as a new file, the first code changes and the second one stays the same.

Only the first code can be worked out on your own computer. Save the file, then run one of these, putting the name of the file you saved where the example is. The panel on each source prints the command with that source's real file name already in it.

macOS or Linux:
  shasum -a 256 the-file-you-saved.pdf

Windows:
  certutil -hashfile the-file-you-saved.pdf SHA256

The two codes are different from each other, and they are not meant to match. Comparing one against the other proves nothing.

What a difference means, and what it does not

A different file code on its own proves nothing. A PDF saved again with a new date inside it is a new file saying exactly the same thing.

A different wording code means the words themselves changed. That is the one that matters, and it is why we keep it.

Even then, a change is not proof of bad faith. Companies update their documents. What this report says is what the document said on the day we read it, and every quote carries that date.

A source that is a web page and not a file has no file to save, so only the code of its wording is shown.

How this report is made

Every clause quoted above comes from a document bitcastleFX publishes on its own website, downloaded and hashed on the date shown, with the clause number and page recorded so any reader can check it. We do not allege anything the documents do not say, and we do not judge bitcastleFX on anything other than its own published terms and its own public marketing. Where a clause has a qualifier that softens it, the report says so. Last read Oct 11, 2026.

If you represent bitcastleFX and a clause has changed, been withdrawn, or is being read out of context, tell us and we will re-read the documents and update this page. Corrections from the broker are welcome and are published with the reading they change. Contact us.

This is a reading of a contract, not legal advice and not a ruling on bitcastleFX. Whether its licence is real and current is a separate check on the broker profile.

What traders say about bitcastleFX

Comments on bitcastleFX are posted on its profile

Nobody has commented on bitcastleFX yet. If you have traded with them, your experience helps the next reader decide.

Write the first comment
Back to the bitcastleFX profile