Do not trust
35 out of 100 · 97% checked
Our investigation found it is likely a scam, and its client terms carry high risk, with 5 critical clauses.
Capped at 35 · Likely scam
We checked bitcastleFX on 2026-10-29 across its company record, client terms, trading offer and service, and could verify 97% of its record. The score was held at 35 because our investigation found it is likely a scam. What would move the score: all-in eurusd cost, wikilix community. Our published investigation found it is likely a scam, with 5.6 years of track record. Its client terms carry high risk, with 5 critical clauses. Trading EURUSD costs about 0.1 pips all-in, spread and commission together.
Score last calculated 2026/10/29
Wikilix independent safety report
Our assessment is that bitcastleFX is a high-risk operation and we would not deposit money with it. Japan's Financial Services Agency has twice published warnings naming bitcastle LLC for doing busin…
Risk scorecard · each area scored 0 (clean) to 10 (worst)
What Wikilix has recorded about bitcastleFX: its history, the licences it holds, its trading conditions and its fees.
bitcastleFX is the forex and CFD service of bitcastle LLC, a company registered in Saint Vincent and the Grenadines whose bitcastle crypto exchange launched in August 2022. The same operator runs a cryptocurrency exchange and a short term high and low product under the bitcastle name, while bitcastleFX is the MetaTrader side of the business and is published and onboarded in Japanese. Accounts open from 500 JPY, leverage reaches 1:3000 on the top tier, and trading is done on MetaTrader 5 and MetaTrader 4. No financial licence is confirmed for the operator, and the broker does not accept residents of the United States or of a long list of other jurisdictions named in its own governing documents.
bitcastleFX holds no confirmed financial regulation. The operating company is bitcastle LLC, which gives a registered address of Euro House, Richmond Hill Road, Kingstown, Saint Vincent and the Grenadines, and publishes the company registration number 900 LLC 2021. That is a corporate registration, confirmed on the Saint Vincent and the Grenadines company registry as number 900, incorporated on 9 March 2021, and not a financial services licence; the forex pages print it as 900 LLC 2022. The only licence the broker's documents cite is Mauritius investment dealer licence GB22201004: clause 1.2 of the client agreement credits it to an unnamed group company, and the privacy policy names that holder as CASTLE POINT. No Castle Point entry appears on the Financial Services Commission Mauritius register (searched 21 October 2026), and as claimed it would not cover bitcastle LLC. Japan's Financial Services Agency lists bitcastle LLC, naming the bitcastleFX service, among unregistered operators soliciting over-the-counter derivatives (April 2025).
No. No financial regulator licence has been confirmed for bitcastleFX or for bitcastle LLC, so a client trades with an unregulated offshore counterparty. A company registration of the kind the operator publishes shows only that a company exists; it brings none of what a financial licence brings, such as supervision of client money, conduct rules or access to a statutory compensation scheme.
bitcastle LLC runs two businesses under one brand on one domain, and their terms are not interchangeable: bitcastleFX lives at bitcastle.io/ja/fx, while the crypto exchange, its Buy Crypto page at bitcastle.io/en/buy-crypto and the HIGH&LOW product make up the rest of bitcastle.io. The cryptocurrency exchange publishes its own terms of use and an English help centre, while bitcastleFX publishes a separate client agreement, a separate Japanese help centre and its own country exclusion list. The forex client agreement is the document that governs a bitcastleFX trading account, and it is the one to read before funding.
Safety cannot be established from regulation here, because none is confirmed. Japan's Financial Services Agency has also named bitcastle LLC twice as an unregistered operator, for its crypto exchange in November 2024 and for soliciting over-the-counter derivatives under the bitcastleFX name in April 2025, and our scam check rates the broker a likely scam. What is on the record is an offshore operator, client money held without any evidenced statutory protection, and leverage of up to 1:3000, a level not permitted for retail clients under onshore regulation. Two account conditions belong in the same judgement: money paid in by card cannot be withdrawn for 60 days, and every withdrawal channel carries a flat 2,500 JPY fee.
Three live accounts are offered, and all three take deposits from 500 JPY and charge no commission. Standard quotes spreads from 1.1 pips with leverage up to 1:1000 and a 30% stop-out. Emperor quotes spreads from 0.1 pips with leverage up to 1:3000 and a 20% stop-out, and the help centre says it needs a larger balance than Standard before trading can start. Both run on MetaTrader 5 or MetaTrader 4. AI Investment is only for the broker's AI auto-trader: the client picks a Gold or Bitcoin course and an amount, the AI places every trade and sets the leverage, and manual trading and Expert Advisors are not allowed. The broker says the service is free for now, and the returns it advertises come from a simulation that it says does not guarantee future results.
Spreads are variable, advertised from 1.1 pips on Standard and from 0.1 pips on Emperor, and no commission is charged on any tier. Deposits are free on every published channel. The cost sits on the way out: a flat 2,500 JPY fee applies to bank transfer, STICPAY and cryptocurrency withdrawals alike, which is a heavy proportional charge on an account funded near the 500 JPY minimum.
Leverage runs to 1:3000 on the Emperor account and 1:1000 on Standard, and falls as equity grows: Standard drops to 1:500 above 2,500,000 JPY and 1:200 above 4,500,000 JPY, while Emperor forex steps down from 1:3000 (to 200,000 JPY) through 1:2000, 1:1000 and 1:500 to 1:200 above 4,500,000 JPY. Metals stop at 1:1000, crypto CFDs are fixed at 1:50, oil at 1:100 and indices at 1:200 on Standard or 1:100 on Emperor, and the help centre limits clients without Japanese nationality to 1:500. On the AI Investment account the client cannot set leverage; the broker says its AI chooses it.
MetaTrader 5 is the platform the broker leads with, and MetaTrader 4 is offered alongside it. Both come as Windows, Mac and Linux desktop downloads, as a WebTrader in the browser and as iOS and Android apps, and both run Expert Advisors. Installers and setup instructions are published on the broker's own trading guide at . The broker also publishes its own bitcastleFX app for iOS and Android, which opens accounts, moves money, changes leverage and shows open and closed positions; the AI auto-trader cannot be used in it. The bitcastle exchange interface and the HIGH&LOW product belong to the crypto business and are not bitcastleFX trading platforms.
Accounts are funded in Japanese yen from 500 JPY. Bank transfer, STICPAY and cryptocurrency work in both directions, while card payments, which are taken through a PayPal hosted page, and Peska are deposit channels only. Cryptocurrency deposits are converted to yen when they are credited, and crypto withdrawals are paid in USDT. Withdrawal requests are reviewed and paid in three to four business days, and money deposited by card is locked for 60 days before it can be withdrawn, although profits made on top of it can leave sooner by bank transfer, STICPAY or cryptocurrency.
Live chat is staffed around the clock, in English and Japanese, and the operator runs two help centres: a Japanese one for bitcastleFX and an English one for the exchange. Email reaches the broker at support@bitcastle.io or contact@bitcastle.io, and a LINE account and Telegram channels are published for Japanese clients. No telephone number is published anywhere for the broker.
bitcastleFX is an offshore, Japanese facing MetaTrader broker with an unusually low entry point and unusually high leverage, run by the same company as the bitcastle cryptocurrency exchange. The decision to fund an account turns on one point above any trading condition: there is no confirmed financial regulation behind it, so a client's recourse is whatever the broker's own client agreement provides. Anyone comparing it on cost should price in the flat withdrawal fee and the 60 day card hold rather than read the 500 JPY minimum as the whole story.
8 full-page captures of bitcastleFX's own site, archived so what they said can still be read after the pages change.
We have not confirmed any regulation for bitcastleFX. Money deposited with an unregulated broker is protected only by the company itself.
Trading with an unregulated broker puts your deposit at risk.
We have not confirmed any regulation for bitcastleFX. An unregulated broker is not supervised by a financial authority, and money you deposit is protected only by the company itself.
What this means for you
3 account types on record. Minimum deposit from JPY 500. Leverage up to 1:3000.
| Account | Min Deposit | Max Leverage | Commission |
|---|---|---|---|
| Standard (スタンダード口座)Standard | JPY 500 | 1:1000 | None |
| Emperor (エンペラー口座)Pro · VIP | JPY 500 | 1:3000 | None |
| AI Investment (AI投資専用口座)Invest | JPY 500 | Not recorded | None |
Where bitcastleFX says it will and won't take clients
Confirmed blocked
Named in the broker's own terms
Covered by a parent block
Territories a blocked country carries with it
Explicitly accepted
Named as accepted — not a full list of served markets
5 ways to fund an account. 5 with no deposit fee.
| Method | Deposit fee | Withdrawal fee | Min deposit | Withdrawal min / max | Processing |
|---|---|---|---|---|---|
Bank TransferBank TransferDeposits: 500 to 10,000,000 JPY, no fee charged by the broker, normally credited within one business day. The client's own bank may charge its own transfer fee, which the broker states is the client's to check. The transfer must be made from an account in the client's own name and must match the requested amount exactly, or it will not be credited. Withdrawals: a flat 2,500 JPY fee, in force since 25 November 2024; the amount received per request must fall between 1 and 10,000,000 JPY, with no daily, monthly or yearly cap beyond that per-request limit. Withdrawal requests are reviewed and paid in 3 to 4 business days excluding weekends and public holidays. Where the client's bank is not in the broker's list, an 'Other' option takes the bank and branch name manually. Fee schedule read at https://support-ja-fxp.bitcastle.io/hc/ja/articles/42248337662489, withdrawal procedure and limits at https://support-ja-fxp.bitcastle.io/hc/ja/articles/42290374424217, deposit timings at https://support-ja-fxp.bitcastle.io/hc/ja/articles/52225136606233. | Free | JPY 2500 | JPY 500 | JPY 1JPY 10,000,000 | Up to 4 days |
STICPAYE-WalletDeposits: minimum 500 JPY, no broker fee, normally credited in 5 to 30 minutes. This is also the only channel the broker names for deposits denominated in US dollars; yen deposits may use any of the published channels. The STICPAY account must be registered under the same email address as the bitcastle account, and the payment must be completed within 7 minutes of submitting the deposit request or it fails. Withdrawals: amount received per request must fall between 1,000 and 10,000,000 JPY (no daily, monthly or yearly cap), with a flat 2,500 JPY fee in force since 3 April 2026, and are paid in 3 to 4 business days excluding weekends and public holidays. Deposit-currency list read at https://support-ja-fxp.bitcastle.io/hc/ja/articles/42101114619929, withdrawal procedure at https://support-ja-fxp.bitcastle.io/hc/ja/articles/42290337872281. | Free | JPY 2500 | JPY 500 | JPY 1,000JPY 10,000,000 | Up to 4 days |
Credit / Debit Card (via PayPal)Credit CardDeposits only: card payments are routed to a PayPal-hosted payment page, with no broker fee, normally credited in 5 to 30 minutes. Mastercard, VISA, JCB and American Express are accepted. There is no card withdrawal route at all. Money paid in by card cannot be withdrawn for 60 days from the deposit date, as an anti-money-laundering measure; profits earned on top of it can be withdrawn inside that window, by bank transfer, STICPAY or cryptocurrency. The hold is assessed across the combined balance of every FX account the client holds, so a balance equal to the card deposit must be maintained for the 60 days even if the card-funded account itself is traded down to zero or the client later funds a different account by bank transfer. Withdrawal rule read at https://support-ja-fxp.bitcastle.io/hc/ja/articles/43608926867609; card deposits must be between 500 and 10,000,000 JPY per https://support-ja-fxp.bitcastle.io/hc/ja/articles/43377907342617. | Free | Not recorded | JPY 500 | Not recordedNot recorded | Up to 2 days |
PeskaE-WalletDeposits only, from a minimum of 500 JPY, with no broker fee and normally credited in 5 to 30 minutes. The broker describes this channel as a bank transfer made through the client's own Peska account, so it requires a verified Peska account carrying sufficient balance. The email address registered with Peska must match the one registered with bitcastle or the deposit cannot be credited, and the payment must be completed in Peska within 24 hours of submitting the request. No Peska withdrawal route is published anywhere in the broker's withdrawal documentation, so profits leave by bank transfer, STICPAY or cryptocurrency instead. | Free | Not recorded | JPY 500 | Not recordedNot recorded | Up to 2 days |
CryptocurrencyCryptocurrencyDeposits: the amount is entered in yen, between 500 and 10,000,000 JPY, and the balance is credited converted into yen whichever coin is sent. No broker deposit fee, normally credited in 5 to 10 minutes, though the broker warns it can take tens of minutes. Only the coins and networks the deposit screen itself offers may be sent, and both are chosen in that screen before an address is issued. Withdrawals are made in USDT, over a network chosen at request time, with a flat 2,500 JPY fee; the amount received per request must fall between 2,700 and 10,000,000 JPY according to the withdrawal guides, while the broker's limits page (https://support-ja-fxp.bitcastle.io/hc/ja/articles/42498423094809) gives 200 to 1,000,000 JPY; neither sets a daily, monthly or yearly cap. Payment takes 3 to 4 business days excluding weekends and public holidays. Withdrawal procedure read at https://support-ja-fxp.bitcastle.io/hc/ja/articles/44000152339609. | Free | JPY 2500 | JPY 500 | JPY 2,700JPY 10,000,000 | Up to 4 days |
3 trading platforms on record: MetaTrader 5, MetaTrader 4 and Proprietary platform.
Offered on the broker's own MT5 build: Windows, Mac and Linux desktop downloads, a WebTrader in the browser, and iOS and Android apps. Selectable when opening a Standard, Emperor or AI Investment account.
Offered alongside MT5 and added to the platform line-up later. Windows, Mac and Linux desktop downloads, a WebTrader, and iOS and Android apps; the Windows installer is the broker's own branded build. Expert Advisors supported.
The broker's own bitcastleFX app for iOS and Android. It opens real and demo accounts, takes deposits and withdrawals, changes leverage and shows open and closed positions; the AI auto-trader cannot be used in it.
7 domains on record. All active and served over HTTPS.
2 legal entities behind the bitcastleFX brand.
The operating company is bitcastle LLC. Registered in Saint Vincent and the Grenadines. Registration number 900.
3 other brokers on the record share what bitcastleFX offers — its country, regulator, account types or platforms — set beside it on the same measures.
Common questions about bitcastleFX
Not everywhere. The broker's own client agreement and site risk warning exclude residents of the United States, China, Russia, Vietnam, Pakistan, Myanmar, North Korea, Iran, Iraq, Syria, Belarus and around a dozen further jurisdictions, together with Crimea, Donetsk and Luhansk. The forex service is published and onboarded in Japanese and accepts Japanese residents, while the group's separate crypto terms of use name Canada, the United Kingdom, Australia, France and Singapore among jurisdictions it does not serve. The account opening form itself does not filter by country, so residence is checked later, at identity verification.
Spreads are variable, advertised from 1.1 pips on Standard and from 0.1 pips on Emperor, and no commission is charged on any of the three account tiers. The trading cost therefore sits in the spread, while the fixed cost sits on the way out, as a flat 2,500 JPY fee on every withdrawal.
Around 70 forex pairs, about 20 CFD markets and roughly 55 cryptocurrency pairs, all traded through MetaTrader 5 or MetaTrader 4. Gold is quoted alongside the currency pairs on the broker's own price board. Expert Advisors are supported on both platforms.
Not to the card, and not for 60 days. The broker publishes no card withdrawal route, and money deposited by card is locked for 60 days from the deposit date as an anti money laundering measure. Profits earned on top of that deposit can be withdrawn inside the 60 days by bank transfer, STICPAY or cryptocurrency. The hold is assessed across the combined balance of every forex account you hold with the broker, not just the account that was funded.
Three to four business days, excluding weekends and public holidays, after the request has been reviewed. Every channel carries the same flat 2,500 JPY fee, and cryptocurrency withdrawals are paid in USDT rather than in the coin that was deposited. There is no card withdrawal route at all.
Five channels: bank transfer, STICPAY, cryptocurrency, card payments taken through a PayPal hosted page, and Peska. Deposits start at 500 JPY and the broker charges no deposit fee on any of them; bank transfers are normally credited within one business day and the other channels within about half an hour. Card and Peska are deposit routes only, with no matching withdrawal route.
Three live accounts: Standard, Emperor and AI Investment, all taking deposits from 500 JPY with no commission. Standard quotes spreads from 1.1 pips with leverage up to 1:1000, and Emperor quotes spreads from 0.1 pips with leverage up to 1:3000; both trade on MetaTrader 5 or MetaTrader 4. AI Investment is only for the broker's AI auto-trader: the client chooses a Gold or Bitcoin course and an amount, and the AI places every trade and sets the leverage, with no manual trading or Expert Advisors allowed.
Up to 1:3000 on the Emperor account and up to 1:1000 on Standard, chosen between 1:1 and those caps. The caps fall as equity grows: Standard drops to 1:500 above 2,500,000 JPY and 1:200 above 4,500,000 JPY, and Emperor forex steps down from 1:3000 (to 200,000 JPY) to 1:2000, 1:1000, 1:500 and 1:200 above 4,500,000 JPY. Metals stop at 1:1000, crypto CFDs are fixed at 1:50, oil at 1:100 and indices at 1:200 on Standard or 1:100 on Emperor. Clients without Japanese nationality are limited to 1:500. On the AI Investment account the client cannot set leverage; the broker says its AI chooses it. Leverage at these levels magnifies a loss as fast as a gain.
bitcastleFX is operated by bitcastle LLC, a company registered in Saint Vincent and the Grenadines, which gives a registered address of Euro House, Richmond Hill Road, Kingstown and publishes the company registration number 900 LLC 2021. The same company runs the bitcastle cryptocurrency exchange, and its contact pages also list an office in Hanoi, Vietnam. That registration is a corporate record rather than a financial licence; the Saint Vincent and the Grenadines registry lists it as number 900, incorporated on 9 March 2021. The bitcastleFX privacy policy names a different company, CASTLE POINT, as operator and as holder of a Mauritius licence, but the client agreement makes bitcastle LLC the client's counterparty.
Yes. Live chat is staffed 24 hours a day, 365 days a year, in English and Japanese. The operator runs two help centres, a Japanese one for bitcastleFX and an English one for its exchange business, and email reaches it at support@bitcastle.io or contact@bitcastle.io; a LINE account and Telegram channels are published for Japanese clients. No telephone number is published for the broker.
A flat 2,500 JPY, on every channel the broker pays out through. The single fee applies to bank transfer, STICPAY and cryptocurrency withdrawals alike, and cryptocurrency withdrawals are paid in USDT over a network chosen when the request is made. Per-request limits differ by channel: 1 to 10,000,000 JPY by bank transfer, 1,000 to 10,000,000 JPY by STICPAY, and 2,700 to 10,000,000 JPY in cryptocurrency on the withdrawal guides, although the broker's limits page gives 200 to 1,000,000 JPY for cryptocurrency. There is no daily, monthly or yearly cap beyond those per-request limits.
500 JPY on all three bitcastleFX accounts, Standard, Emperor and AI Investment, with up to 10,000,000 JPY per deposit. The help centre adds that Emperor needs a larger balance than Standard before trading can start. This minimum applies to the forex accounts only, not to buying crypto on the bitcastle exchange.
MetaTrader 5 and MetaTrader 4, each as Windows, Mac and Linux downloads, a browser WebTrader and iOS and Android apps. The broker also publishes its own bitcastleFX app for iOS and Android, which opens accounts, moves money, changes leverage and shows positions. The bitcastle exchange interface and the HIGH&LOW product belong to the crypto business, not to bitcastleFX.
No. bitcastle LLC, the company that signs the bitcastleFX client agreement, holds no financial licence that we could find on any regulator's register. Clause 1.2 of that agreement says bitcastle LLC is part of a group holding a Mauritius investment dealer licence, number GB22201004, and the bitcastleFX privacy policy names the holder as CASTLE POINT. No Castle Point entry appears on the Financial Services Commission Mauritius public register (searched 21 October 2026), and even as claimed the licence would belong to another group company, not to bitcastle LLC. Its Saint Vincent and the Grenadines number, 900 LLC 2021, is a company registration confirmed on that country's registry, not a financial licence. Japan's Financial Services Agency lists bitcastle LLC among unregistered operators, naming the bitcastleFX service.
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