Risk scorecard
Each area is scored 0 (clean) to 10 (worst). Higher means more risk.
Regulation
6/10 · HighTwo genuine licences confirmed on their own registers, one of them an EU MiFID licence, but a Japanese authority has warned the Seychelles entity for unregistered solicitation and most clients contract offshore with no compensation scheme.
Identity & transparency
2/10 · LowBoth companies are named openly with registration numbers, real addresses that match the registers, and working links to both regulators; the Seychelles register even lists the group's alternate domains.
Withdrawals & conduct
6/10 · HighA consistent fund-integrity pattern of profits reversed then withdrawals refused, meeting all four pattern tests, but set against credible reports of normal payouts and a company that answers its complaints.
Reputation
5/10 · ModerateNet positive on volume at 4.3 across 82 Trustpilot reviews, yet 17% are one star, a broker directory logs a dozen unresolved complaints, and there is an official Japanese warning on record.
Website claims
3/10 · LowDisclosure is largely honest, with both entities and licence numbers published, a real loss-rate warning and no inflated founding date; the friction is a group that excludes Japan in Europe while its offshore arm solicited there.
Operational history
2/10 · LowRoughly seven years of verified history, with the Cyprus company registered on 13 February 2019, annual returns filed through 2026 and a licence held since February 2020.
Who they are
A quick desk file on the company behind the brand.
- Brand: Errante
- Legal entity (main site): Errante Securities (Seychelles) Limited, the company behind errante.com
- Legal entity (Europe): Notely Trading Limited, registration HE394425, the company behind errante.eu
- Registered: Office 15 (b), Third Floor, Vairam Building, Providence, Mahe, Seychelles. The Cyprus company is at 30 Karpenisiou, 1077 Nicosia.
- Website: errante.com, with errante.eu for European clients. The Seychelles regulator also records errante.io, errante.co and errante-global.com.
- Licences: CySEC 383/20 (Cyprus, held by Notely Trading Ltd) and Seychelles FSA Securities Dealer licence SD038 (held by Errante Securities (Seychelles) Ltd).
- Offers: Forex, metals, indices, shares, commodities and crypto CFDs on MetaTrader 4, MetaTrader 5, cTrader and TradingView, with leverage advertised up to 1:500 on the offshore entity.
- Not accepted: The European company states it does not serve residents of the United States, Syria, Japan, North Korea, Iraq and Canada.
- Age: About seven years. The Cyprus company was registered on 13 February 2019 and the CySEC licence was granted on 3 February 2020. The broker does not advertise a longer history than that.
Regulation
Who really oversees this broker, and what each licence is worth to you.
Proof of regulation on an official register: Yes
We confirmed this broker on a genuine regulator’s register.
Licences the broker publishes
Cyprus Securities and Exchange Commission (CySEC)
Financial Services Authority (Seychelles)
Why we reached this verdict
How the evidence adds up.
Errante sits in the middle of our scale because the good evidence and the bad evidence are both solid and neither cancels the other out.
- The regulatory identity checks out completely. We searched both registers and the entries match this broker rather than someone else's. The Seychelles FSA record for Errante Securities (Seychelles) Limited lists info@errante.com as the contact and https://www.errante.com as the website. The CySEC record for Notely Trading Ltd shows licence 383/20, granted 3 February 2020, status authorised, with www.errante.eu as the approved domain. That rules out the most serious possibility, that the firm is wearing another company's credentials.
- A national authority has publicly warned about this exact company. Japan's Kanto Local Finance Bureau named Errante Securities (Seychelles) Ltd on 28 August 2025, listed the same Vairam Building address the broker publishes, noted that the service is marketed as Errante, and stated the firm had been soliciting over-the-counter derivatives online without registration. The entity also appears on the Financial Services Agency's national list of overseas firms sent warning letters. This is not a name collision: the company name, the address and the brand all match.
- The complaints describe one mechanism, not scattered grumbling. Across Trustpilot, a public complaint thread on a forex forum and a third-party broker directory, clients describe profits being reversed after the fact, justified either as a breach of internal trading rules or as a platform error, followed by refusal to release the money. The reports carry checkable detail, including an MT4 account number, a figure of about 4,900 dollars, and a cluster around the sharp gold move of 29 January 2026. Same failure, more than one platform, specific and dated: that is a real pattern rather than noise.
- What holds the score down. Trustpilot shows 82 reviews averaging 4.3 out of 5, with 76% at five stars, and the company answers its negative reviews. Many clients report withdrawals arriving normally. The Cyprus registry shows an active company filing annual returns since 2019. Trade cancellations during an extreme gold move can also have an innocent explanation, because brokers are generally entitled to void trades filled on erroneous prices.
- What holds the score up. The protection you get depends entirely on which company you sign with, and most clients outside Europe sign with the Seychelles entity, which has no investor compensation scheme. That is also the entity Japan warned about. A firm that uses an EU licence for its public credibility while doing the bulk of its cross-border business through an offshore arm carries a real risk that we think a reader should be told about plainly.
Evidence ledger
Every finding, with its source and how strongly it points.
E1The Cyprus regulator's register lists Notely Trading Ltd under CIF licence 383/20, granted 3 February 2020, status authorised, with www.errante.eu recorded as the approved website. The clone test passes.
E2The Seychelles FSA register lists Errante Securities (Seychelles) Limited as a Securities Dealer, trading as Errante, with website https://www.errante.com, email info@errante.com and an address at Vairam Building, Providence, Mahe. The licensed entity and the investigated domain match.
E3Japan's Kanto Local Finance Bureau published a warning on 28 August 2025 naming Errante Securities (Seychelles) Ltd at Suite 18, Third Floor, Vairam Building, Providence, Mahe, Seychelles, stating the firm solicited over-the-counter derivatives business over the internet without registration, and noting the service is marketed under the name Errante.
E4The Japanese Financial Services Agency's national list of overseas operators issued warning letters includes Errante Securities (Seychelles) Ltd, dated August 2025, for internet solicitation of over-the-counter derivatives.
E5The Cyprus Registrar of Companies shows NOTELY TRADING LIMITED, registration HE 394425, a private company registered on 13 February 2019, current status registered, with annual return filings recorded from 2019 through to 2026.
E6Trustpilot for errante.com shows 82 reviews averaging 4.3 out of 5, with 76% five star and 17% one star, and the company replying to all negative reviews. The one-star themes are profits removed after gains, inability to withdraw profits exceeding the deposit, and accounts closed following disputes.
E7A consistent fund-integrity complaint pattern across more than one platform: profits cancelled after the fact and blamed either on a breach of internal trading rules or on a platform error, followed by refusal to pay out. Reports carry checkable detail including an MT4 account number, an amount of about 4,900 dollars, and a cluster around the sharp gold move of 29 January 2026.
E8The errante.com domain was registered on 20 October 1999, long before this business existed, and is served through Cloudflare. The domain was acquired rather than held from the start, and the broker does not present it as evidence of a longer history.
E9The broker's own pages name both operating companies, publish both licence numbers with direct links to the two regulators, disclose Cyprus registration number HE394425, and state that 44.30% of retail investor accounts lose money. No founding date is claimed beyond what the registry supports, and there are no fabricated awards or guaranteed-return promises.
E10The European company states it does not provide services to residents of the United States, Syria, Japan, North Korea, Iraq and Canada, yet Japanese authorities warned the group's Seychelles arm for soliciting there, and Japanese-language client reviews from 2025 exist. The group excluded a market in Europe while serving it offshore.
E11Investor Compensation Fund cover and segregated-account protections are described as applying to Notely Trading Limited, the Cyprus entity. Clients of errante.com contract with the Seychelles company, which has no equivalent compensation scheme.
ModerateErrante safety of funds pageE12A sweep of the major warning lists found no entry naming Errante or errante.com beyond Japan. There is no CySEC warning, no CySEC enforcement decision against Notely Trading Ltd, and no FCA, ASIC or CFTC listing.
E13A live MetaTrader server operates under the broker's own name with a verified full MT4 and MT5 licence, indicating a genuine trading operation rather than a simulated or fake terminal.
ModerateA third-party broker directory
The other side
The strongest case in this broker’s favour.
The strongest honest case for Errante, which we tested rather than assumed.
- It is genuinely licensed twice over, and we proved it ourselves. A CySEC licence is real European supervision under MiFID II. It requires client money to be held separately from company money and brings Investor Compensation Fund cover for eligible retail clients. That is far more than most offshore brokers offer.
- The clone test passes on both licences. The registers name this broker's own domains. Nothing here suggests the borrowed identity pattern that drives most scam verdicts.
- The Japanese warning is about permission, not theft. It says the firm was not registered to solicit Japanese residents. It does not allege that client money was stolen, and no regulator has taken enforcement action for fraud against either company. Many well-known offshore brokers appear on the same Japanese list.
- The corporate paperwork is clean. The Cyprus Registrar of Companies shows Notely Trading Limited registered on 13 February 2019, still registered, with annual returns filed through 2026. This is a functioning company, not a dormant shell.
- Most customers are satisfied. A 4.3 average across 82 Trustpilot reviews is not the profile of an operation that keeps everyone's money, and the firm replies to complaints rather than disappearing.
- The disclosure is honest. The site names both companies, publishes both licence numbers with working links to the regulators, and states that 44.30% of retail accounts lose money. There are no invented awards, no guaranteed returns and no inflated founding date.
- The trading operation is real. A live MetaTrader server runs under the broker's own name, which is not something a purely fake platform bothers with.
What would change this
What we would need to see to revise the verdict.
Concrete things that would move this verdict in either direction.
- Would lower the risk: Japan's authorities removing the entity from the unregistered-firms list, or the broker publishing a clear statement that it has stopped soliciting in jurisdictions where it holds no permission.
- Would lower the risk: a documented run of resolved profit-cancellation disputes, for example refunds confirmed by the clients who complained, or a published policy setting out exactly when trades can be voided and how that is appealed.
- Would lower the risk: the Seychelles entity adding an independent dispute-resolution scheme or compensation arrangement for non-European clients.
- Would raise the risk sharply: a second national regulator naming errante.com or either company on a warning list, particularly one alleging unpaid withdrawals rather than missing registration.
- Would raise the risk sharply: any CySEC enforcement decision, licence suspension or condition imposed on Notely Trading Ltd. We found none.
- Would raise it to a scam verdict: credible reports that clients were asked to pay a tax, fee or insurance charge before their funds would be released. We looked for that pattern and did not find it.
- Would raise it to a scam verdict: the fund-integrity complaints spreading into a sustained cluster with the broker no longer responding, which is the shape a withdrawal freeze takes.
Check it yourself
Official registers and warning lists. Verify every claim first-hand.
CySEC register entry for Notely Trading Ltd (licence 383/20)
The Cyprus regulator's own record of the European entity, showing licence status and approved website.
Seychelles FSA register entry for Errante Securities (Seychelles) Limited
The Seychelles regulator's record of the offshore entity, listing errante.com as its website.
Japan, Kanto Local Finance Bureau warning naming Errante Securities (Seychelles) Ltd
Official warning of 28 August 2025 about unregistered solicitation of derivatives business in Japan.
Japan FSA list of overseas firms issued warning letters
The national list on which the Seychelles entity appears.
Cyprus Registrar of Companies record for Notely Trading Limited
Official company registry entry showing registration on 13 February 2019 and current status.
Trustpilot reviews for errante.com
Client reviews for the exact domain, including the negative ones and the company's replies.
Errante licences and regulation page
The broker's own statement of which company holds which licence.
Frequently asked questions
Quick answers about this broker’s safety.
Is Errante a scam?
No, not in the sense of a fake broker. We confirmed both of its licences on the regulators' own registers, and both records name Errante's real websites, so it is not impersonating anyone. However we rate it 60% risk because a Japanese authority has warned about its Seychelles company and because clients on more than one platform report profits being cancelled and withdrawals refused.
Is Errante a fraud?
We found no evidence of fraud. There is no enforcement action, no court judgment and no regulator finding of fraud against either Errante company. The one official warning, from Japan, concerns operating without the required registration there, which is a licensing matter rather than a finding of theft. That said, the pattern of reversed profits reported by clients is serious and we would not describe this broker as low risk.
Is Errante regulated?
Yes, by two authorities. Notely Trading Ltd holds CySEC licence 383/20 in Cyprus, granted on 3 February 2020 and currently authorised. Errante Securities (Seychelles) Ltd holds Securities Dealer licence SD038 from the Seychelles Financial Services Authority. We opened both registers and confirmed the entries match this broker.
Can I withdraw my money from Errante?
Most clients appear to withdraw without trouble, and Trustpilot shows a 4.3 average across 82 reviews. But a recurring group of complaints describes profits being cancelled after the fact and then withdrawals of those profits being refused, sometimes with the account closed. If you trade there, test a withdrawal with a small amount first and keep records.
Is my money safe with Errante?
It depends which company holds it. Clients of the Cyprus entity get segregated client money and cover from the Cyprus Investor Compensation Fund if the firm fails. Clients of the Seychelles entity, which is most people outside Europe, have no compensation scheme at all and limited practical recourse.
Who owns Errante and where is it based?
The brand runs through two companies. Errante Securities (Seychelles) Limited, based at Vairam Building, Providence, Mahe, Seychelles, operates errante.com. Notely Trading Limited, registration HE394425, based at 30 Karpenisiou in Nicosia, Cyprus, operates errante.eu for European clients.
How old is Errante?
About seven years. The Cyprus company was registered on 13 February 2019 and its CySEC licence followed on 3 February 2020. The errante.com domain was first registered back in 1999, but that was long before this business existed and the broker does not claim otherwise.
What is the difference between errante.com and errante.eu?
They are different companies with different levels of protection. errante.eu is the Cyprus firm, regulated in the European Union with compensation cover. errante.com is the Seychelles firm, regulated offshore with no compensation scheme. European visitors are routed to the .eu site automatically.
What is the Seychelles FSA licence worth?
Less than it sounds. It is a genuine licence and we confirmed it on the register, so the company is not making it up. But Seychelles is a low-tier offshore jurisdiction with no investor compensation fund, and enforcing a complaint from abroad is slow and often impractical. Treat it as far weaker than an EU or UK licence.
Why did Japan warn about Errante?
On 28 August 2025 the Kanto Local Finance Bureau of Japan's Ministry of Finance published a warning stating that Errante Securities (Seychelles) Ltd had been soliciting over-the-counter derivatives business online without registering in Japan, as Japanese law requires. The entity also appears on the Financial Services Agency's national list of overseas firms that were sent warning letters.
Is Errante a clone broker?
No. A clone quotes a real firm's licence number while operating from a different website. We checked both registers and they list Errante's own domains, errante.eu for the Cyprus licence and errante.com for the Seychelles licence, along with matching contact details. The identity is genuine.
What should I check before depositing with Errante?
Read the client agreement to see which company you are contracting with, since that decides your protection. Verify licence 383/20 on the CySEC register and the Seychelles entry yourself using the links above. Read the terms on when trades can be cancelled or voided. Then start with an amount you can afford to lose and test a withdrawal.
What should I do if Errante cancelled my profits?
Save everything first: trade history, account statements, ticket numbers and all support correspondence. Ask in writing for the specific contract clause relied on and the trades affected. If you are a client of the Cyprus company, escalate to CySEC and then the Cyprus Financial Ombudsman. If you are a client of the Seychelles company, complain to the Seychelles FSA, and be aware recovery is harder.
What we recommend
The practical takeaway from everything above.
If you are considering Errante, or already have money with it, here is what we would do.
- Check which company you are actually signing with. Read the client agreement before depositing. If it names Errante Securities (Seychelles) Limited, you are not covered by the European compensation fund and your recourse is in Seychelles.
- European residents should insist on the Cyprus entity. Registering through errante.eu with Notely Trading Ltd is the only route that brings MiFID II protections and Investor Compensation Fund cover.
- Verify the licences yourself. Both regulators publish free searchable registers and we have linked the exact entries below. Never rely on a badge shown on a broker's own website.
- Keep deposits small and withdraw early. Given the pattern of reversed profits, test a withdrawal with a modest amount before committing more, and keep your own records of every trade and ticket.
- Save the evidence if a dispute starts. Screenshot your trade history, balance and support messages immediately. Accounts in these reports were closed while the client was still arguing.
- Know where to complain. Clients of the Cyprus entity can escalate to CySEC and then to the Cyprus Financial Ombudsman. Clients of the Seychelles entity can complain to the Seychelles FSA, though practical recovery is much harder.
- Japanese residents should not deal with this firm. Their own authorities have warned that it is not registered to offer these services there.
This is an independent assessment of risk, not a legal ruling. Scores and verdicts follow the Wikilix broker-safety methodology and can change as new evidence appears. Review scores are treated with caution when a broker’s reviews look manipulated. Last reviewed September 9, 2026. If any detail here is out of date or incorrect, or you represent this broker, please contact us.