FXPRIMUS licences

No compensation scheme protects fxprimus.com clients. If Primus Markets INTL Limited fails, no fund in Vanuatu pays clients back. Clause 4.3 of the client agreement says FXPRIMUS is not responsible if a bank, a liquidity provider or another third party it uses fails. The client carries that loss.

Cyprus's Investor Compensation Fund covers eligible clients of Cyprus investment firms, up to 20,000 EUR per client. The Cyprus fund does not cover fxprimus.com clients, because fxprimus.com clients sign with the Vanuatu company.

Yes. Clause 20.1 of the FXPRIMUS client agreement lets FXPRIMUS close, suspend or take back any closed profit or loss on an account. Clause 20.6 lets FXPRIMUS close positions and take back profit from accounts that tend to trade during news or other volatile market conditions.

WIKILIX's review of the FXPRIMUS legal documents, published on 11 November 2026, found that FXPRIMUS can also cancel profits from automated trading. Clause 18.6 lets FXPRIMUS refuse or delay a withdrawal if it believes you took part in prohibited trading.

WIKILIX's scam investigation, published on 11 November 2026, rates FXPRIMUS high risk, with medium confidence. The investigation puts the risk at 69% and found that FXPRIMUS is a real offshore broker, not a proven scam. The rating is a risk assessment, not a finding of fraud by a court or a regulator.

The main reasons come from regulators. The Securities Commission Malaysia added FXPRIMUS to its Investor Alert List on 23 October 2020 for unlicensed capital market activities. The Reserve Bank of India lists fxprimus.com among firms not authorised to deal in forex. The Indian list also names large brokers regulated elsewhere. The Financial Services Commission of Mauritius revoked 3 licences of FX Primus Limited in March 2016.

In the broker's favour, Primus Markets INTL Limited holds licence 14595 from the Vanuatu Financial Services Commission (VFSC). A VFSC licence comes with no investor compensation scheme.

Under clause 23.1 of the FXPRIMUS client agreement, you first write to support@fxprimus.com. If support does not solve the problem, you fill in the Complaint Form in the client area and send the form to complaints@fxprimus.com.

A complaint about how FXPRIMUS executed an order must be in writing within 24 hours (clause 23.2). The deadline is before the market opens on the day after the trade. After that time, clause 23.3 says you have no rights of any kind against FXPRIMUS.

Disputes go to the courts of Vanuatu, but clause 33.2 lets FXPRIMUS take you to court in the country where you live. An introducing broker is a partner that FXPRIMUS pays for bringing in clients. Clause 13.6 says FXPRIMUS will not help settle a dispute between you and an introducing broker.

FXPRIMUS support works 24 hours a day, Monday to Friday, by live chat, email and phone. The support email is support@fxprimus.com, and FXPRIMUS says it answers email within 1 to 3 business days. The FXPRIMUS contact page prints no phone number, and the client agreement gives +67 824058.

The contact page also has a message form. The FXPRIMUS website is available in 9 languages, and the contact page promises multilingual support.

Yes. PrimusCopy lets you copy strategy providers from 50 USD, choosing them from a leaderboard. FXPRIMUS charges followers no extra fee, but a strategy provider may take a performance fee from profitable trades. The FXPRIMUS client agreement says outside providers run the copy trading service (clause 14.1).

PrimusPAMM is a managed account on MT4, where a master trader trades for followers. A PrimusPAMM master needs 500 USD, and PrimusPAMM charges 10 USD commission per lot.

FXPRIMUS promises negative balance protection on all accounts, but the FXPRIMUS bonus terms say a client can lose more than the deposit. Negative balance protection means you cannot lose more than the money in your trading account. FXPRIMUS makes the negative balance protection promise in clause 8.6 of the FXPRIMUS client agreement.

Clause 25 of the 100% bonus terms says a client can lose more than the deposit after a qualifying trade. Clause 24 of the 30% bonus terms says the same.

Yes. FXPRIMUS offers swap-free accounts on request, with no swap, the overnight interest charge on a position you keep open. Swap-free accounts keep the same spreads, leverage and execution as standard FXPRIMUS accounts. The swap-free terms exclude natural gas, crude and Brent oil, Spain 35, all cryptocurrencies and US shares. The swap-free terms also exclude currency pairs with the Mexican peso, Turkish lira or South African rand.

Under clauses 21.5 and 21.6 of the client agreement, clients from Islamic countries get priority for a swap-free account. FXPRIMUS decides for other clients. If FXPRIMUS finds abuse of a swap-free account, clause 21.9 lets FXPRIMUS charge back every swap the account skipped. The charge can include related interest for the whole swap-free period.

Yes. The FXPRIMUS client agreement charges fees on accounts with no activity. An inactive account pays 50 USD after 3 months with no activity, then 50 USD for each further month (clause 12.5).

A dormant account has had no activity for 180 days. A dormant account pays 50 USD every 3 months, or the remaining balance if that is lower (clause 12.1). FXPRIMUS closes an inactive or dormant account after more than 6 months.

FXPRIMUS says it processes withdrawals within 24 hours on business days. The FXPRIMUS funding table lists e-wallet and crypto withdrawals as instant. The same table gives up to 24 hours for local bank withdrawals and 1 to 4 working days for bank wires.

The FXPRIMUS client agreement allows more time. Under clause 18.14, FXPRIMUS sends a withdrawal within 3 business days. The money can then take up to 5 more business days to reach your bank. Clause 18.6 lets FXPRIMUS refuse or delay a withdrawal if it has reasonable grounds to believe you took part in prohibited trading.

You must complete identity checks (KYC) before any withdrawal (clause 8.14).

The FXPRIMUS specification pages list 208 instruments. The 208 instruments include 32 currency pairs, 9 metals, 3 energies, 10 stock indices and 100 US share CFDs. A CFD (contract for difference) lets you trade a price move without owning the asset.

The specification pages also list 36 cryptocurrencies and 18 synthetic indices. Synthetic indices are simulated price series, not real markets. The FXPRIMUS home page advertises more than 1,000 instruments, but the specification pages list 208. Shares and cryptocurrencies appear only under the PrimusCLASSIC account.

FXPRIMUS earns from the spread (the gap between the buy and sell price) and, on some accounts, from a commission per lot. PrimusCLASSIC spreads start from 1.5 pips, PrimusPRO from 0.3 pips and PrimusZERO from 0.0 pips. PrimusPRO charges 8 to 10 USD commission per lot, and PrimusZERO charges a fixed 5 USD.

The PrimusCLASSIC account page shows 0 USD commission per lot. The PrimusCLASSIC price tables, however, show a commission of 5 on energies and 10 on stocks and crypto, with no currency given.

FXPRIMUS offers 3 main trading accounts: PrimusCLASSIC from 15 USD, PrimusPRO from 500 USD and PrimusZERO from 1,000 USD. FXPRIMUS describes PrimusCLASSIC as an account for beginners and casual traders. PrimusZERO has spreads, the gap between the buy and sell price, from 0.0 pips, plus a fixed 5 USD commission per lot.

FXPRIMUS also offers PrimusSYNTHETICS for synthetic indices, a PrimusPAMM managed account, PrimusCopy copy trading and a demo account. Swap-free accounts are available on request.

The minimum deposit at FXPRIMUS is 15 USD, on the PrimusCLASSIC and PrimusSYNTHETICS accounts. PrimusPRO needs 500 USD and PrimusZERO needs 1,000 USD. Copy trading with PrimusCopy starts at 50 USD.

On PrimusPAMM, a master trader who manages money for followers needs 500 USD. Each PrimusPAMM master sets the minimum deposit for followers.

Primus Markets INTL Limited, a company registered in Vanuatu, runs fxprimus.com and signs the client agreement with fxprimus.com clients. The FXPRIMUS website gives 14595 as the registration number of Primus Markets INTL Limited. The registered address of Primus Markets INTL Limited is Govant Building, BP 1276, Port Vila, Vanuatu. WIKILIX's scam investigation found Primus Markets INTL Limited in the Vanuatu company registry, registered on 14 April 2016.

The FXPRIMUS group also has 2 companies in Cyprus. Primus Global Ltd, registration number HE 337614, runs the separate fxprimus.eu website. Primus Solutions Ltd, registration number HE 410155, is based in Limassol. Under clause 18.12 of the client agreement, Primus Solutions Ltd acts as a payment agent, handling client payments for Primus Markets INTL Limited.

KYC (Know Your Customer) means sending FXPRIMUS documents that prove who you are. Under the FXPRIMUS client agreement, you can deposit and trade up to a total of 2,000 USD before you complete KYC. You must complete full KYC before any withdrawal (clause 8.14).

In some cases, FXPRIMUS accepts a deposit of up to 10,000 USD, EUR, GBP or SGD, or 30,000 PLN, while the account is pending. You then have 21 calendar days to send your KYC documents (clause 8.5).

Yes. FXPRIMUS says it does not serve residents of Australia, Belgium, India, Iran, Myanmar, North Korea, Russia and the USA. The FXPRIMUS website says this list of countries is not complete.

The FXPRIMUS sign-up form leaves out 28 more countries and territories, including Canada, Cyprus, Spain, Ukraine, Vanuatu and Venezuela. The sign-up form does not offer Hong Kong, Malaysia or Turkey to direct visitors. The sign-up form adds Hong Kong and Malaysia for visitors who arrive through a partner referral link, and Turkey for some of those links.

WIKILIX's scam investigation found warnings from 2 regulators. The Securities Commission Malaysia lists FXPRIMUS on its Investor Alert List for unlicensed capital market activities. The Reserve Bank of India lists fxprimus.com as an unauthorised forex platform.

The maximum leverage at FXPRIMUS is 1:2000, on the PrimusCLASSIC account. Leverage lets you open a trade larger than your deposit: at 1:2000, 1 USD of your money controls a trade worth 2,000 USD. The 1:2000 level applies only up to 2,500 USD of equity, the account value including open trades. PrimusCLASSIC leverage then falls in steps to 1:50 above 200,000 USD.

PrimusPRO and PrimusZERO allow 1:500 up to 5,000 USD of equity, falling to 1:50 above 100,000 USD. The PrimusPRO and PrimusZERO pages also mention 1:1000, which FXPRIMUS gives on PrimusPRO only case by case, on request. On synthetic indices, FXPRIMUS advertises effective leverage of up to 10,000, depending on the index.

Clause 5.2 of the client agreement lets FXPRIMUS change your account leverage based on your trading volume and patterns.

FXPRIMUS accepts bank wire transfers, local bank transfers, Visa cards, Skrill, Neteller, FasaPay and cryptocurrency. FXPRIMUS does not name the coins it accepts. The client agreement also lists SEPA transfers in euro and bans cash payments. Not every method is available in every country.

FXPRIMUS says it charges no withdrawal fee, but clause 11.5 of the client agreement says withdrawal and card payment fees might apply. Under clause 11.6, FXPRIMUS can charge deposit and withdrawal fees later if it suspects abuse of its fee policy. Clause 11.6 names funding an account for something other than trading, and trading below a level FXPRIMUS sets. FXPRIMUS does not cover fees that your own bank or an intermediary bank charges.

A withdrawal up to the amount you deposited goes back by the method you used (clause 18.3). FXPRIMUS does not accept payments from other people (clauses 18.8 and 18.10).

FXPRIMUS offers MetaTrader 4 (MT4), MetaTrader 5 (MT5) and WebTrader. The FXPRIMUS website has MT4 downloads for Windows, iOS and Android, and an MT5 download for Windows only. The MT5 page says MT5 also runs on macOS, iOS and Android, but its mobile buttons lead to the MT4 app. WebTrader runs on the web, and its launch button opens the MT4 web terminal.

FXPRIMUS is regulated only offshore for fxprimus.com clients. Primus Markets INTL Limited, a company registered in Vanuatu, serves fxprimus.com clients, and no major financial regulator supervises Primus Markets INTL Limited. Primus Markets INTL Limited holds financial dealer licence 14595 from the Vanuatu Financial Services Commission (VFSC). A VFSC licence comes with no investor compensation scheme.

Primus Global Ltd, a sister company, holds licence 261/14 from CySEC, the Cyprus regulator, for the separate fxprimus.eu website only. WIKILIX's scam investigation, published on 11 November 2026, rates FXPRIMUS high risk, because regulators in Malaysia and India list FXPRIMUS as unauthorised.