INFINOX: FSC licence GB20025832

A demo environment exists, but the United Kingdom site does not publish a way to open one. Its own MetaTrader download links connect to INFINOX demo servers for both MetaTrader 4 and MetaTrader 5, and the site describes itself as offering a risk-free demo account, yet there is no demo account page and no sign-up form for one anywhere on it.

INFINOX advertises more than 900 instruments on its United Kingdom site, and publishes no breakdown of how many of those are currency pairs, indices, commodities or shares. The group's global site sorts its markets into forex, indices, commodities, stocks, crypto and futures.

No. Neither the STP nor the ECN account is offered as a swap-free or Islamic account on INFINOX's United Kingdom site, and its client agreement contains no swap-free or Islamic clause.

By email, at primesupport@infinox.co.uk, which the firm gives on its contact page, in the notice at the top of every page and in its client agreement as its client support address. The same address is the route its complaints policy nominates for a complaint, and the agreement separately lists compliance@infinox.co.uk for the compliance department. The firm states that it does not accept orders by telephone and it publishes no support hours, its registered office is 90 Bartholomew Close, London EC1A 7BN, and it writes that its standard documents are available in English.

Six companies sit behind the INFINOX brand in the group's own documents and on the registers. Infinox Capital Limited runs the United Kingdom site and is on the United Kingdom register of companies under number 06854853, incorporated on 21 March 2009 at 90 Bartholomew Close, London EC1A 7BN, confirmed at Companies House on 17 October 2026. The global site is operated by INFINOX Limited in Mauritius, company number C176639, and by INFINOX Global Limited in Anguilla, number A000001246, with Infinox Financial Consultants L.L.C S.O.C acting for the United Arab Emirates and INFINOX Services EU Limited in Cyprus, number HE440832, as payment services provider. The Bahamas securities firm registration SIA F-188 is held by a further company again, IX Capital Group Limited.

On the STP account, the spread alone: INFINOX prints commission starting from 0 GBP, 0 EUR, 0 USD or 0 AUD, with spreads starting from 0.9. The ECN account trades on spreads starting from 0.2 with commission starting from 3 GBP, 3 EUR, 3 USD or 3 AUD. Under its client agreement the firm is ordinarily paid through a mark-up or mark-down on the price it deals at as principal, and it reserves the right to charge commission instead, or both together, and to change its fee structure without notice.

By a request through the client area or by email, under the terms of the firm's client agreement. Money goes back the way it came: payments are made by BACS or SWIFT, or back to the card that funded the account where that is permitted, and the agreement applies a return to source rule unless the firm approves changed payment details in writing. No processing time is published and charges may apply without a published rate, and the agreement reserves nine grounds on which a withdrawal may be refused or delayed, among them an exceptionally high number of requests in one calendar day and any unresolved dispute with the client.

INFINOX publishes no minimum deposit for its United Kingdom accounts. Neither its account types page nor its client agreement states one, and no figure appears elsewhere on that site, so the sum a client is expected to fund with has to be settled with the firm directly.

No, not through its United Kingdom company. Every page of infinox.co.uk opens with the statement that INFINOX Capital Ltd does not offer trading services to retail clients and invites professional clients and institutions to make contact by email, and its client agreement says the firm will not be able to open an account for anyone who does not have the requisite knowledge and experience to be classified as a professional client. Clients elsewhere are a matter for the other companies in the group, which run the global site under different regulators.

Access turns on which INFINOX company a client deals with rather than on a single published country list. The United Kingdom site states in its footer that its information is not directed at residents of the United States, the EU or EEA, or any country outside the United Kingdom where such use would be contrary to local law, and the company behind it, Infinox Capital Ltd, does not offer trading services to retail clients at all: its client agreement says it cannot open an account for anyone without the knowledge and experience to be classified as a professional client. Clients elsewhere are taken on by other companies in the group, and INFINOX's global site warns anyone proceeding to INFINOX Limited that they fall outside the European Union's MiFID II regime and lose the protections available under it.

Up to 30:1. INFINOX's own account types page lists leverage of up to 30:1 on both of the accounts it publishes for the United Kingdom, the STP and the ECN, and no higher figure appears anywhere on that site.

INFINOX's United Kingdom client agreement accepts deposits by BACS, SWIFT and credit or debit card only, and states that no cash or cheques are accepted. It names no card brand, no e-wallet and no cryptocurrency route, and it publishes no fee rate: the agreement reserves incidental banking charges such as wire fees and directs clients to primesupport@infinox.co.uk for the charges that currently apply, while bank fees on a client's own payments are the client's responsibility. No minimum deposit is published on the site.

MetaTrader 4 and MetaTrader 5, and nothing else on its United Kingdom site. Both are published there as App Store and Google Play downloads that connect to INFINOX's own MetaTrader servers, and the site links no desktop installer, Mac build, browser terminal or API alongside them. The firm lists EA compatibility, four execution order options and 30 indicators for MetaTrader 4, and six execution order options, 12 additional timeframes and 38 indicators for MetaTrader 5.

INFINOX Limited is the group's Mauritius company, and it holds Investment Dealer licence GB20025832 from the Financial Services Commission of Mauritius, a full service dealer licence excluding underwriting, effective 19 November 2020. The entry was found on the Commission's Online Public Register on 17 October 2026 with no adverse annotation. It is not the company behind the United Kingdom authorisation, which belongs to Infinox Capital Limited, and Mauritius carries no compensation scheme comparable to the United Kingdom's. A client who contracts with INFINOX Limited is therefore outside the United Kingdom regime and outside its ombudsman and compensation arrangements.