Wikilix
Contract reading

What InstaForex legally published, but does not want you to read

Every clause below is published by InstaForex itself, on its own website, today. The finding is not that the text exists. It is the distance between what a client is shown and what a client agreed to. Read from its own documents on .

Contracting entity: Instant Trading EU Ltd

sole discretionhidden feeprofit voidingwithdrawalsforum waivercountry restrictiondeemed acceptancedormancyunilateral amendmentbonus lock

InstaForex trades under two companies and the website you land on picks which one you get. Instant Trading EU Ltd is licensed in Cyprus. The main site is run from the British Virgin Islands, and its Arabic pages invite you to click past EU protection and sign up offshore. The Cyprus contract lets InstaForex reverse profits from trading it calls abusive, while stating that losses from the same trading cannot be reversed. You get five business days to object to a trade before your silence counts as agreement.

Back to InstaForex

Contract risk

Money at risk
7.2/10

Where this contract sitsHow far this contract goes, overall. Under 2 is nothing beyond the ordinary; 6 to 9 means several clauses put money you have already earned at risk; 9 and above reads as designed to make payout refusable.

0510
CriticalClauses that can cost you money you have already earned or deposited, or that remove your ability to challenge it.
6
FlaggedEvery clause worth knowing about, at all three severities. Ordinary terms that every broker has are not counted.
20
DocumentsHow many of the broker's own legal files this reading is based on. Each one was downloaded and hashed on the date shown.
56
ContradictionsPlaces where a promise the broker makes in public is not kept by the clause that governs it.
4

How the 20 break downThe same flagged clauses, split by how much each one can cost you. Severity is our reading of the clause, not the broker's label.

Critical6
Warning11
Notice3

section 27 of 28is where the deepest clause sits, 96% of the way into the document it is in

The numbers in this contractFigures taken from this broker's own clauses, so the labels differ from broker to broker. The four in the panel above are the same on every report.

2 of these 4 figures come from a clause we rate critical, which means it can take your money or your profit rather than only delay it.

Critical5 working daysTime to complain. Jump to the clause this comes from.Five business days to object, then silence is agreementCritical20%Withdrawal limit. Jump to the clause this comes from.Pre-IPO money locked, then a 20% exit penalty$5Fee on an unused account. Jump to the clause this comes from.Dormancy fee of five euro a month, never refunded15 working daysAccount limit. Jump to the clause this comes from.A trade closed inside two minutes counts as scalping

What the documents say

20 clauses worth knowing about, worst first, each quoted from InstaForex's own files

01

Tell InstaForex you are taking it to court and it can close your account, with no notice, under clause 9.3 of the VPS agreement. The clause covers any account, not only the VPS one.

Why this matters

You have to choose between keeping access to your money and telling the firm you intend to sue it. Announce the claim and your trading account can be shut the same day.

Exhibit 1CriticalRarely seen

The Company reserves the right to terminate without notice any account including a VPS account to which the account holder advises that he or she is or will be bringing legal proceedings against Instant Trading EU Ltd.
Clause 9.3 in Terms and Conditions of VPS Provision, p.5
Read from the broker's site on Open the reference

Buried at section 42 of 63 in the Terms and Conditions of VPS Provision, 67% of the way through.

02

Clause 12.2(g) lets InstaForex cancel your profits from trading it decides was abusive. The same clause then says losses from that trading cannot be reversed. Heads it keeps the money, tails you keep the loss.

Why this matters

If InstaForex rules against your trading, only the winning side of it is undone. You keep every losing trade and lose every profitable one, and nothing in the clause requires it to prove anything first.

Exhibit 2CriticalRarely seen

Cancel or reverse any profits and/or trading benefits gained through Abusive Trading in violation of Clause 8(1)(i). Losses resulting from Abusive Trading of the Client cannot be reversed.
Clause 12.2(g) in Terms and Conditions, p.17
Downloaded from the broker's site on Open the reference
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC must treat clients fairly and act in their best interests when exercising contractual discretion. This clause fixes the outcome of that discretion in the firm's favour before any facts are examined.

InstaForex is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

  • Worse together with Exhibit 12Closing a trade inside two minutes is itself listed as prohibited, so the definition that triggers the reversal is one a fast trader meets by accident.
03

The Arabic pages on ifxinvest.net tell you the site does not comply with your country's law, then offer a button to see it anyway. Clicking it means you accept that registering will leave you outside EU rules, and outside the Cyprus company entirely.

In plain words

Negative balance protection is a limit that stops you owing more than you put in. Without it, one fast market move can leave you owing the broker money on top of your deposit.

Why this matters

One click moves you from a CySEC firm with compensation cover up to 20,000 euro to an offshore company in the British Virgin Islands. You lose the compensation fund, the complaints ombudsman and the guaranteed negative balance protection, and the page never lists what you gave up.

Exhibit 3CriticalRarely seen

أقر بأن محتوى هذا الموقع الإلكتروني لا يُقصد الترويج له لسكان الاتحاد الأوروبي وأنه عند تسجيل حساب على instaforex.com، لن أكون مشمولاً بلوائح الاتحاد الأوروبي. أود المضي قدما على أي حال.
Quoted in Forex Glossary (Arabic), interstitial
Read from the broker's site on Open the reference
Our own capture of ifxinvest.net, taken on Sep 8, 2026Arabic site offers a one click waiver of EU protectionVisit this page on the broker's siteDownload the full size image file

Where it sits: section 5 of 37 in the Forex Glossary (Arabic), near the start.

  • Only applies after Exhibit 16The waiver only means anything because two separate companies stand behind the one brand.
04

You get five business days to object to how a trade was executed. Miss that, and clause 10.17 treats the trade as valid and binding. Clause 13.3 says the same about your account statements.

Why this matters

The clock runs from the day the trade closed, not the day you spotted the problem. A holiday, an illness or a slow statement can take the whole window, and after it your silence counts as your agreement.

Exhibit 4CriticalHarder than usual5 working days

Otherwise, the Transaction will be considered valid and binding for the Client
Clause 10.17 in Terms and Conditions, p.14
Downloaded from the broker's site on Open the reference
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC have to accept a complaint and give a final answer within eight weeks, and cannot cut off the client's right to raise one after a few days. This contract closes the door in five business days.

InstaForex is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

05

Put money into a pre-IPO order and you cannot take it out from two days before the listing until seven days after. Leave early and InstaForex charges 20% of the order value, and the same 20% applies from day 8 to day 93.

Why this matters

You lose control of the money for nine days at the most volatile moment, and then buying your way out costs a fifth of the position for the next three months.

Exhibit 5CriticalHarder than usual20%

Clients will not be able to withdraw invested funds in the IPO from T-2 day still T+7, where T denotes the date the Pre-IPO becomes public.
Quoted in Costs and Charges, p.6
Read from the broker's site on Open the reference

Buried at section 27 of 28 in the Costs and Charges, 96% of the way through.

06

The client agreement says your money is kept separate from the firm's money at all times. InstaForex's own 2025 capital report splits client money in two, and reports 2,014 thousand euro sitting in non-segregated accounts against 15,254 thousand segregated.

Why this matters

Money in a non-segregated account is not ring fenced the way the contract promises. If the firm failed, that portion would be harder to trace and slower to return than the segregated part.

Exhibit 6WarningRarely seen

The Client funds will at all times be segregated from the Company's own money and cannot be used in the course of its own business.
Clause 14.5 in Terms and Conditions, p.19
Downloaded from the broker's site on Open the reference

Where it sits: section 95 of 185 in the Terms and Conditions, 51% of the way through.

Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC must hold retail client money in segregated accounts kept apart from the firm's own funds. This contract promises exactly that, and the firm's own report shows a portion held otherwise.

InstaForex is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

InstaForex can reverse your profits and keep your losses on the same trades

Clause 12.2(g) lets InstaForex cancel profits from trading it calls abusive, then states that losses from that same trading cannot be reversed. Three other clauses let it decide after the event that money in your balance was never real profit: ex-dividend gains, rollover gap gains, and anything it suspects came from hedging at another broker. None of them gives you a test to argue against.

Profit that can be undone2 clauses flagged

Clause 10.14 lets InstaForex remove profit from trading around a dividend date, without telling you first, if it decides the profit was unjustified. Clause 15.9 lets it refuse a withdrawal built on profit from the rollover gap, because that is "not actual profit".

Why this matters

Both clauses let InstaForex decide after the event that money already showing in your balance does not count. Neither gives you a test to argue against or a right of appeal.

Exhibit 7CriticalHarder than usual

In case of any unjustified profit, generated from ex-dividend activity, the Company reserves the right and without giving a prior notice to the Client to re-adjust the profit (i.e. remove the profit);
Clause 10.14 in Terms and Conditions, p.13
Downloaded from the broker's site on Open the reference

Clause 12.2(m) lets InstaForex cancel your trades or profits if it suspects you hedged a position using an account held at a different broker. Suspicion is the whole test.

Why this matters

What you do in an account InstaForex does not hold can cost you the profit in the account it does hold. The firm needs only a reason to believe, and it cannot see those other accounts to be right about them.

Exhibit 8WarningRarely seen

If the Company suspects or has reason to believe that Customer has abused the terms and conditions by hedging positions internally (using other trading accounts held with the Company) or externally (using other trading accounts held with other brokers), the Company reserves the right to cancel any trades or profits associated with the customer.
Clause 12.2(m) in Terms and Conditions, p.18
Downloaded from the broker's site on Open the reference
  • Worse together with Exhibit 2Once the firm treats external hedging as abuse, the one way reversal in clause 12.2(g) decides which half of it you keep.

The Arabic site sells you a waiver of EU protection before it sells you an account

Arrive on InstaForex's Arabic pages and the first thing you see is a notice that the content does not comply with your country's law, next to a button to view it anyway. Clicking it means accepting that registration leaves you outside EU rules. The same pages count seven million clients and a shelf of best broker awards, while InstaForex's own Key Information Documents put the retail loss rate at 75.02%.

Language arbitrage1 clause flagged

The Arabic pages lead with awards and the trust of more than 7,000,000 retail traders. InstaForex's own Key Information Documents put the figure that matters next to it: 75.02% of retail investor accounts lose money trading its CFDs.

Why this matters

The number that predicts your outcome is on page one of a document you were never sent. The number you were shown counts how many people signed up, not how many of them made money.

Exhibit 20WarningHarder than usual75.02%

75.02% of retail investor accounts lose money when trading CFDs with Instant Trading EU Ltd.
Quoted in Key Information Document: Forex CFD, p.1
Read from the broker's site on Open the reference
Our own capture of ifxinvest.net, taken on Sep 8, 2026The claim, on Arabic About InstaForex block on the ifxinvest.net glossary page, above a list of best broker awardsVisit this page on the broker's siteDownload the full size image file

Where it sits: section 22 of 37 in the Key Information Document: Forex CFD, 59% of the way through.

There is no ceiling on the mark-up, and covered deposit fees can be taken back

Clause 18.3 states that there is no upper limit to the mark-up InstaForex builds into its spreads and swap points, and clause 20.3 lets it change both without notice on positions you already hold. Its own average spread table is described as indicative only. InstaForex pays your deposit fees, then reserves the right to debit them back out of a withdrawal if you stop trading.

Cost disclosure2 clauses flagged

InstaForex sets your price and states plainly that there is no ceiling on what it adds. Clause 18.3 says there is no upper limit to the mark-up in its spreads and swap points, and clause 20.3 lets it change both with immediate effect, without notice, on positions you already hold.

Why this matters

The cost of holding a position can rise while the position is open and before you are told. The published average spreads are described by the firm itself as indicative only, with no assurance they will be achievable again.

Exhibit 9WarningHarder than usual

Due to the fact that the Company is operating in a market maker model and not as an agent, there is no upper limit to the mark-up included in swap points and the Spreads calculated by the Company.
Clause 18.3 in Terms and Conditions, p.24
Downloaded from the broker's site on Open the reference
Set against a regulated standard: FCA (UK), CySEC (Cyprus)

Firms licensed by the FCA and CySEC must disclose all costs and charges to a retail client before the client trades. This contract discloses that a cost exists and declines to cap it.

InstaForex is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.

  • Worse together with Exhibit 13An uncapped cost that can be changed without notice is only as safe as the amendment clause, and the amendment clause needs no notice either.

InstaForex pays your deposit fees, then reserves the right to take them back out of a withdrawal. One of the triggers listed is "no trading activity".

Why this matters

Deposit, decide not to trade, and the fees you were told were covered come off your withdrawal instead. The list of triggers is open ended: the document says "among others".

Exhibit 10WarningRarely seen

The Company covers all deposit fees, for any amount, for all account types and in all currencies.
Quoted in Costs and Charges, p.3
Read from the broker's site on Open the reference

Where it sits: section 6 of 28 in the Costs and Charges, near the start.

  • Worse together with Exhibit 11The same inactivity that claws back the deposit fees also starts the monthly dormancy charge.

Pre-IPO money is locked for nine days and costs 20% to leave

A pre-IPO order cannot be withdrawn from two days before the listing until seven days after it, and exiting early costs 20% of the order value. That same 20% applies from day 8 to day 93. Once a termination notice is sent, clause 21.5(d) lets InstaForex refuse withdrawals altogether and hold your funds while it settles what it says you owe.

Getting money out1 clause flagged

Clause 21.5(d) lets InstaForex refuse to let you withdraw money once a termination notice has gone out, and keep your funds while it settles anything it says you owe. Clause 15.16 lets it reverse a withdrawal back into your account if it is not satisfied with your paperwork.

Why this matters

Exit is the moment the withdrawal route can close. Either side can end the agreement on fourteen days notice, and in those fourteen days the payout tap is the firm's to turn off.

Exhibit 15WarningHarder than usual

the Company will be entitled to refuse to the Client to withdraw money from the Client's Trading Account and the Company reserves the right to keep Client's funds as necessary to close positions which have already been opened and/or pay any pending obligations of the Client under the Agreement.
Clause 21.5(d) in Terms and Conditions, p.30
Downloaded from the broker's site on Open the reference

A trade closed inside two minutes is prohibited, and the terms can change under an open position

InstaForex defines scalping as any trade closed within two minutes, lists it as prohibited, and gives itself 15 working days to void the trade whether it is open or closed. Clause 20.2 lets it amend the agreement about positions you already hold, for thirteen listed reasons including a change in the level of inflation. On the website terms, continued use counts as acceptance and no notice is given at all.

Rules you can break by accident2 clauses flagged

The contract defines scalping as any trade closed within two minutes, lists it as a prohibited action, and gives InstaForex 15 working days to void the trade whether it is still open or already closed.

Why this matters

Closing a position quickly to cut a loss or take a small gain puts it inside the definition. For three weeks afterwards InstaForex can undo it, and repeat breaches let it end the agreement and cancel your open positions.

Exhibit 12WarningHarder than usual15 working days

shall mean any and all trades which have been closed within the two (2) minute limit
Clause 32 in Terms and Conditions, p.38
Downloaded from the broker's site on Open the reference

Clause 20.2 lets InstaForex amend the agreement about positions you already hold, for thirteen listed reasons including a change in the level of inflation. The website terms go further and drop the notice requirement altogether.

Why this matters

The deal you agreed to can be rewritten under a trade you are already in. On the website terms, your continued use of the site is treated as your acceptance of changes you were never sent.

Exhibit 13WarningHarder than usual

The Company has the right to amend these Terms and Conditions and other documents and terms of business between the Company and the Client also in respect of already opened positions for the following important reasons:
Clause 20.2 in Terms and Conditions, p.27
Downloaded from the broker's site on Open the reference

Where it sits: section 5 of 22 in the Terms and Conditions, near the start.

Paperwork can be demanded at any time, including mid-withdrawal

InstaForex can request source of funds documents at any point, and clause 15.16 lets it reverse a withdrawal back into your account if it is not satisfied with what you send. Miss the 15 day verification deadline from first contact and it can end the relationship, returning funds only to the account they came from. No clause puts a limit on how long a review may run.

Verification1 clause flagged

InstaForex can ask for more paperwork at any point, including in the middle of processing a withdrawal, and can reverse the payout if it is not happy with what you send. Fail to verify inside 15 days of first contact and it can end the relationship.

Why this matters

A verification review can start when you ask for your money rather than when you put it in. Nothing in the contract puts a deadline on how long that review may take.

Exhibit 17WarningStandard wording15 days

In the case where the verification of the Client's identity has not been completed during the designated timeframe of 15 days, the Company is entitled to terminate the business relationship on the date of the deadline's expiry and return to the Client all deposited funds, in the same bank account from which they originated.
Clause 3.3.4 in Terms and Conditions, p.4
Downloaded from the broker's site on Open the reference

InstaForex is your only counterparty and says client losses are firm gains

Clause 10.1 makes InstaForex the only execution venue for your trading, and its 2024 execution report shows it handled 99.99% of retail volume itself. Its own conflicts policy states that client losses are firm gains. Section 10 of that policy then has you consent in advance to being dealt with however InstaForex thinks fit, despite the conflict, without prior reference to you.

In plain words

On a principal basis, as your counterparty, means the broker takes the other side of your trade itself. Your loss is then the firm’s gain, so it has an interest in how your trade ends.

Who you trade against1 clause flagged

InstaForex is the sole place your orders are executed, and its own conflicts policy states the position bluntly: client losses are firm gains. By signing, you agree in advance that it may deal with you however it thinks fit despite that conflict, without asking you.

Why this matters

There is no second venue to compare against and no external price to appeal to. Its own 2024 execution report shows it handled 99.99% of retail volume itself, and its Key Information Documents put the share of retail accounts that lose money at 75.02%.

Exhibit 14WarningStandard wording

Firm profits may be contrary to client interests (client losses = firm gains).
Clause 4 in Conflict of Interest Policy, p.7
Read from the broker's site on Open the reference

Where it sits: section 30 of 55 in the Conflict of Interest Policy, 55% of the way through.

Five euro a month until the balance reaches zero, with nothing refunded

InstaForex charges 5 euro a month on an inactive account with a positive balance, on the first day of each month, until the balance is brought to zero. Clause 16.3 says none of it comes back if you reactivate. The client agreement puts the trigger at six months without trading and the costs page footnote puts it at three, so the two documents disagree about when the charging begins.

In plain words

Dormancy means an account left unused.

Dormancy1 clause flagged

Stop trading and InstaForex charges 5 euro a month until your balance reaches zero. Clause 16.3 says it will not refund a single one of those charges if you come back, and after a year it can close the account.

Why this matters

A small balance you left behind is eaten at five euro a month with no floor other than zero. Reactivating the account gets you nothing back.

Exhibit 11WarningStandard wording$5

In case of absence of any trading activity for a period of six (6) months of the Client's Trading Account (i.e. inactive Trading Account), the Company reserves the right to apply an administrative fee in order to maintain the Trading Account assuming that the Client's Trading Account has the available funds.
Clause 16.1 in Terms and Conditions, p.22
Downloaded from the broker's site on Open the reference

Buried at section 23 of 28 in the Terms and Conditions, 82% of the way through.

What happens, and when

The stages this clause runs through, taken from the broker's own document
TriggerWhat the broker may then doClause
Month 3The costs page counts the account as inactive after three months without trading.Dormant Accounts fee
Month 6The client agreement calls the account inactive, and the 5 euro monthly fee starts being charged.16.1
Every month afterThe fee repeats on the first day of each month until the balance is brought to zero, and nothing already taken is refunded.16.3
Month 12InstaForex can close the account, though it says any money left stays owed to you.16.2

Four bonus schemes marketed in Arabic, and no bonus terms anywhere in the legal set

The Arabic pages market a 30% bonus, an X bonus, gifts for deposits and a CPA bonus. We found no bonus terms document at all, although clause 27.2 says the conditions governing a trading benefit will be posted on the website. The contract also counts hunting of trading benefits as abusive trading, and lets InstaForex cancel swap free status it considers is being abused.

Missing terms1 clause flagged

The Arabic site markets a 30% bonus, an X bonus, gifts for deposits and a CPA bonus. We found no bonus terms document anywhere in the legal set, although clause 27.2 says the terms governing a trading benefit will be posted on the website.

Why this matters

You cannot read the conditions attached to a bonus before you accept it. The contract also treats hunting of trading benefits as abusive trading, and lets InstaForex cancel swap free status it decides is being abused.

Exhibit 19NoticeHarder than usual

Notification of such trading benefits as well as the terms and conditions that govern these shall be posted on the Website. It is understood that trading benefits are optional, and the Client must expressly opt in and accept the trading benefit's terms and conditions, in order for the Company to grant the trading benefit;
Clause 27.2 in Terms and Conditions, p.33
Downloaded from the broker's site on Open the reference

Where it sits: section 18 of 37 in the Terms and Conditions, 49% of the way through.

Cyprus law and Cyprus courts, and your account can be sold to someone else

Disputes with the Cyprus company are settled in the courts of the Republic of Cyprus under Cyprus law. Clause 29.9 lets InstaForex sell, transfer, assign or novate the whole agreement to a third party on fifteen business days notice. Clause 29.10 sends your account, your money, your trading history and your identification documents with it, and you cannot refuse.

Where a claim goes1 clause flagged

Disputes with the Cyprus company go to the courts of Cyprus under Cyprus law. Clause 29.9 also lets InstaForex sell, transfer or novate your agreement to a third party on fifteen business days notice, taking your account, your money and your records with it.

Why this matters

You cannot object to the buyer and you cannot stop the transfer. The company you end up contracting with may not be the one you chose.

Exhibit 18NoticeStandard wording

This present Agreement shall be governed by, interpreted and construed in accordance with the Laws of the Republic of Cyprus. Any disputes arising out of or in connection with this present Agreement which are not resolved amicably by mutual agreement, shall be settled in the courts of the Republic of Cyprus;
Clause 30.1 in Terms and Conditions, p.35
Downloaded from the broker's site on Open the reference

Two companies behind one brand, and client money reported outside the segregated pool

Instant Trading EU Ltd holds CySEC licence 266/15 and gives retail clients compensation cover up to 20,000 euro. The main site belongs to a British Virgin Islands company whose own complaints procedure notes that its regulator does not award compensation. InstaForex's 2025 capital report also reports 2,014 thousand euro of client money in non-segregated accounts, while clause 14.5 promises segregation at all times.

Who holds the money1 clause flagged

The Cyprus company Instant Trading EU Ltd holds CySEC licence 266/15. The main site is run by a British Virgin Islands company its own complaints procedure calls InstaFinance LTD, and the Arabic footer gives that same registration number under a different name, then credits the services to InstaFintech Group.

Why this matters

Which company you sign with decides whether you have compensation cover, an ombudsman and negative balance protection. The offshore complaints route ends at a regulator that, in InstaForex's own words, does not award compensation.

Exhibit 16NoticeHarder than usual

Be kindly advised that, although BVI FSC does not adjudicate individual disputes or award compensation, it can investigate the case to check whether the company has violated regulatory standards and may enforce compliance.
Clause 5.2 in Complaints Handling Procedure (British Virgin Islands), p.6
Read from the broker's site on Archived copyOpen the reference
Set against a regulated standard: CySEC (Cyprus)

Firms licensed by CySEC belong to the Investor Compensation Fund, which pays eligible retail clients up to 20,000 euro if the firm cannot meet its obligations. The British Virgin Islands entity offers no equivalent, and says so.

InstaForex is not licensed by this regulator, so this is a comparison of practice, not a finding of any breach.

Where the marketing and the contract disagree

A promise made in public, set against the clause that governs it

01

The site admits in Arabic that its content does not comply with the visitor's local law, then offers a button that waives EU protection and sends the client to the offshore company instead.

Said in public, in Arabic

للأسف، لا يمتثل محتوى هذا الموقع الإلكتروني لتشريعات الدولة التي تتواجد فيها. ويمكن للمقيمين في الاتحاد الأوروبي استخدام خدمات الشركة الخاضعة لتنظيم الاتحاد الأوروبي على www.instaforex.eu

Word for word in English: Unfortunately, the content of this website does not comply with the legislation of the country you are in. Residents of the European Union may use the services of the company regulated by the European Union at www.instaforex.eu

Arabic language interstitial shown on the ifxinvest.net glossary page, with a button to view the content anyway

In the contract · clause 29.8

It is understood that the Company reserves the right to register and operate other relevant domains (websites) for marketing and promotional purposes to specific countries, which contain information and disclosures to clients and prospective clients in any language other than the English language

02

The Arabic marketing counts seven million clients and a shelf of awards, while the firm's own Key Information Documents state that three quarters of retail accounts lose money.

Said in public, in Arabic

لقد فزنا بثقة أكثر من 7,000,000 من متداولي التجزئة الذين أعربوا بالفعل عن تقديرهم لموثوقيتنا وتركيزنا على الابتكارات.

Word for word in English: We have won the trust of more than 7,000,000 retail traders who have already expressed their appreciation for our reliability and our focus on innovation.

Arabic About InstaForex block on the ifxinvest.net glossary page, above a list of best broker awards

We took a picture of this page. It is shown once, with the finding it belongs to. See our capture of ifxinvest.net

In the contract

75.02% of retail investor accounts lose money when trading CFDs with Instant Trading EU Ltd.

03

The agreement promises segregation at all times, while the firm's own 2025 capital report reports over two million euro of client money held in non-segregated accounts.

Said in public, in English

The Client funds will at all times be segregated from the Company's own money and cannot be used in the course of its own business.

Client money promise in clause 14.5 of the client agreement

In the contract · clause Table 11

CMH - Non-segregated (average amounts) 2,014 2,271 2,354

04

The client agreement sets the inactivity trigger at six months and the costs page footnote sets it at three, so a client cannot tell from either document when the charging starts.

Said in public, in English

In case of absence of any trading activity for a period of six (6) months of the Client's Trading Account (i.e. inactive Trading Account), the Company reserves the right to apply an administrative fee in order to maintain the Trading Account assuming that the Client's Trading Account has the available funds.

Clause 16.1 of the client agreement, defining when an account becomes inactive

In the contract

*An inactive account is an account without trading activity for 3 consecutive months.

The documents this reading is based on

56 files, all published by InstaForex. Each shows when we read it and a fingerprint of its wording.

WIKILIX keeps the copy of each file it read, and does not republish it: what is published is the fingerprint of its wording. Download the file yourself and hash its text, lowercased with runs of whitespace collapsed, and a matching fingerprint means the wording quoted above is still the wording InstaForex publishes.

How this reading was done

Every clause above was read out of a document InstaForex publishes itself

This reading was published on .

Documents
37 of 56downloaded from the broker's site, and 37 read in full
Pages opened
73pages walked to find those documents, footer links included
Older copies
6earlier versions downloaded, 6 identical to the copy we hold by fingerprint
Marketing pages
11public pages set against what the contract says
Languages
AR vs ENthe language it advertises in, against the language it contracts in
Position measured
10clauses whose position was counted: which numbered section of the document holds them, out of how many

Who the contract is with

Instant Trading EU Ltd

Two companies use the InstaForex name. Instant Trading EU Ltd is registered in Cyprus (HE 266937) and licensed by CySEC under number 266/15. That is the company behind instaforex.eu and behind the client agreement quoted here. The main site ifxinvest.net belongs to a British Virgin Islands company, which its own complaints procedure names InstaFinance LTD, registration 1811672, licence SIBA/L/14/1082. The Arabic pages give that same registration number under a different name, and add a third: "Financial services are provided by InstaFintech Group." Only the Cyprus company gives you compensation fund cover up to 20,000 euro and negative balance protection.

Quotations are copied verbatim from the documents named above, with the clause number and the page each one came from. Where a clause is quoted in another language, the original is shown first and the English is a translation.

The plain-language parts, what a clause means for a client, how ordinary it is, and how it reads against a regulated standard, are WIKILIX's analysis and are labelled as such on every card. This is a reading of public documents, not legal advice and not an allegation of wrongdoing.

In fairness, and what we could not check

A reader who knows the edges of the work can trust the middle of it

Instant Trading EU Ltd publishes far more than most brokers. Ten years of capital reports, eight years of execution quality reports, nine Key Information Documents, and a version number on every policy. Retail clients get negative balance protection in writing: "you will never lose more than the amounts you invested with us." Withdrawal requests are processed the same day when the paperwork is complete. Clause 11.2 also makes the firm absorb the losses from its own execution mistakes.

Six large PDFs came back empty and we did not read them: the OYS product sheets for Blockchain, GER40, SP500, UK100, US Small Caps and US Tech. Eleven more extracted so badly that we read them only in part and quoted nothing from them, including the Cyprus complaints procedure, the compensation fund notice, both cookie policies, the offshore privacy policy and four older execution reports. The client agreement runs to 41 pages and we read all but the closing glossary. We found no bonus terms at all, although the Arabic site markets four bonus schemes. Of the marketing pages, we read only the Arabic glossary page, so every claim quoted here comes from that one page.

How to check any of this yourself

Every quote above links to the InstaForex file it came from. This is what to do with it.

Open the three stepsFind the words in the source, work out the fingerprint, and read what a difference does and does not prove.

Open the source and search for the words

Every quote has a link under it. Open the file, or the web page, and search it for the words we quote. The clause number next to the quote tells you where to look.

If the words are not there any more, the source may have changed after we read it. That is worth knowing too. We keep the date we read it, and a code worked out from its wording, so the quote stays checkable.

What a fingerprint is

A fingerprint is a code worked out from what a source says. Change one word and the code changes completely. We keep two codes for every file we read, and the panel on each source shows both.

The first is the code of the exact file we downloaded. The second is the code of its wording alone, with capital letters lowered and runs of spaces collapsed. When the same words are saved as a new file, the first code changes and the second one stays the same.

Only the first code can be worked out on your own computer. Save the file, then run one of these, putting the name of the file you saved where the example is. The panel on each source prints the command with that source's real file name already in it.

macOS or Linux:
  shasum -a 256 the-file-you-saved.pdf

Windows:
  certutil -hashfile the-file-you-saved.pdf SHA256

The two codes are different from each other, and they are not meant to match. Comparing one against the other proves nothing.

What a difference means, and what it does not

A different file code on its own proves nothing. A PDF saved again with a new date inside it is a new file saying exactly the same thing.

A different wording code means the words themselves changed. That is the one that matters, and it is why we keep it.

Even then, a change is not proof of bad faith. Companies update their documents. What this report says is what the document said on the day we read it, and every quote carries that date.

A source that is a web page and not a file has no file to save, so only the code of its wording is shown.

How this report is made

Every clause quoted above comes from a document InstaForex publishes on its own website, downloaded and hashed on the date shown, with the clause number and page recorded so any reader can check it. We do not allege anything the documents do not say, and we do not judge InstaForex on anything other than its own published terms and its own public marketing. Where a clause has a qualifier that softens it, the report says so. Last read Sep 8, 2026.

If you represent InstaForex and a clause has changed, been withdrawn, or is being read out of context, tell us and we will re-read the documents and update this page. Corrections from the broker are welcome and are published with the reading they change. Contact us.

This is a reading of a contract, not legal advice and not a ruling on InstaForex. Whether its licence is real and current is a separate check on the broker profile.

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