Overall Score20 / 100The Wikilix trust rating of InstaForex, out of 100, built from the five factors below.It copies another firm's identity or sits on a regulator's warning list, and it holds a valid CySEC 266/15 licence and 1 more.Regulation74%Identity78%Client terms27%Trading offer82%Service57%Score last calculated 2026/10/28
Do not trustBelow 35, or a stop sign applied: a confirmed or likely scam, or a copied identity. Keep your money away.Why: It copies another firm's identity or sits on a regulator's warning list, and it holds a valid CySEC 266/15 licence and 1 more.
20 out of 100 · 93% checkedThe share of the record we could verify. What we could not check counts as unknown and pulls the score toward the middle, never down.
Do not trust
High risk
Fair
Good
Excellent
It copies another firm's identity or sits on a regulator's warning list, and it holds a valid CySEC 266/15 licence and 1 more.
Capped at 20 · Clone firm or regulator warning
We checked InstaForex on 2026-10-28 across its regulation, company record, client terms, trading offer and service, and could verify 93% of its record. Its strongest valid licence is CySEC 266/15, with 1 more valid. The score was held at 20 because it copies another firm's identity or sits on a regulator's warning list. What would move the score: licence held by the onboarding entity, all-in eurusd cost, instrument breadth. Our published investigation found it is high risk and could not be verified, with 16.3 years of track record. Its client terms carry high risk, with 6 critical clauses. Trading EURUSD costs about 0.6 pips all-in, spread and commission together.
Score last calculated 2026/10/28
Regulation
Is someone watching them?
74out of 100
Good
Counts for 35% of the score93% checked
What we checked
Best licence in force80
BVI FSC SIBA/L/14/1082 in force with a caveat · Sep 8, 2026
Whether a financial authority supervises this broker: the licences it holds, whether we verified them on the official register, how strong that regulator is and what protection it gives clients. Worth 35 points of 100.
Identity
Who is behind it, and for how long?
78out of 100
Good
Counts for 15% of the score100% checked
What we checked
Registry-verified entity50
3 entity(ies) recorded with a registration number · Oct 6, 2026
Website reachable and not redirecting · Oct 6, 2026Source
What this measures
Who is behind it and for how long: a company registration we verified, years of verified history, how openly it names its entity, address and owners, and whether its website is intact. Worth 15 points.
Client terms
Are the client terms fair?
27out of 100
Poor
Counts for 15% of the score100% checked
What we checked
Policy risk28
Policy risk score 7.2/10 · Sep 8, 2026
Critical clauses17
6 critical clause(s) · Sep 8, 2026
Withdrawal rails23
12 rail(s): 0 fee-free of 7 known, 1 instant of 12 known, minimum $1 · Oct 15, 2026Source
Language parity50
4 contradiction(s) between language versions · Sep 8, 2026
What this measures
How fair the client agreement is: the risk found in our policy review, the number of critical clauses, withdrawal rules, and whether the terms say the same in every language. Worth 15 points.
What trading costs and how clearly it is disclosed: pricing per account type, the all-in cost of EURUSD, instruments, platforms, leverage against regulated limits and the minimum deposit. Worth 20 points.
6 of 6 support checks (phone, email, 24/7 chat, 2+ languages, messenger, complaints email) · Sep 11, 2026
Reputation footprint30
Scam check reputation 7/10 · Sep 8, 2026
WIKILIX communityNot checked yet
0 approved review(s), fewer than 10
What this measures
How clients are treated: support channels, complaints about withdrawals and reputation from our investigation, and reviews by WIKILIX members. Worth 15 points.
65%Scam riskScam risk is our overall estimate that this broker is unsafe, from 0% (safe) to 100% (almost certainly a scam). It blends the six risk areas below, weighted by how strong the evidence is. Higher means riskier.
High risk (unverified)Our overall call, based on the evidence we could verify. From safest to worst: Appears legitimate, Insufficient evidence, High risk (unverified), Likely scam, Confirmed scam. A separate "Not a broker" verdict is used when it does not really offer trading.Confidence: MEDIUMHow sure we are of this verdict, based on how much solid, checkable evidence we found. Shown as Low, Medium or High.
2.5/5Safety rating 2.5 out of 5
The Wikilix safety rating, from 1 to 5 stars. It mirrors the scam risk (5 = safest, 1 = riskiest), so a higher risk percentage means fewer stars.
InstaForex is not a clone and not a fake broker. It has traded under this brand since 2007, and its European arm holds a genuine, currently active CySEC licence. We still rate it 65% high risk, becau…
Risk scorecard · each area scored 0 (clean) to 10 (worst)
Regulation7/10 · HighIs it overseen by a strict, well-known financial regulator? Offshore-only or missing licences score higher.Scored 0 (clean) to 10 (worst). This area is 7/10 (High).Identity & transparency3/10 · LowHow openly it shows who and where it is (legal entity, address, owners). Hidden details score higher.Scored 0 (clean) to 10 (worst). This area is 3/10 (Low).Withdrawals & conduct7/10 · HighCredible reports of clients being unable to withdraw their money. More such reports score higher.Scored 0 (clean) to 10 (worst). This area is 7/10 (High).Reputation7/10 · HighWhat independent reviews, regulators and watchdogs say about it. A poor track record scores higher.Scored 0 (clean) to 10 (worst). This area is 7/10 (High).Website claims4/10 · ModerateWhether the site claims (awards, years active, licences) actually check out. False claims score higher.Scored 0 (clean) to 10 (worst). This area is 4/10 (Moderate).Operational history2/10 · LowHow long and how consistently it has genuinely operated. Brand-new or murky history scores higher.Scored 0 (clean) to 10 (worst). This area is 2/10 (Low).
What InstaForex legally published, but does not want you to read
Wikilix contract reading ·
High contract risk
InstaForex trades under two companies and the website you land on picks which one you get. Instant Trading EU Ltd is licensed in Cyprus. The main site is run from the British Virgin Islands, and its Arabic pages invite you to click past EU protection and sign up offshore. The Cyprus contract lets InstaForex reverse profits from trading it calls abusive, while stating that losses from the same trading cannot be reversed. You get five business days to object to a trade before your silence counts as agreement.
6Critical clausesClauses that can cost you money you have already earned or deposited, or that remove your ability to challenge it.
20Clauses flaggedEvery clause worth knowing about, at all three severities. Ordinary terms that every broker has are not counted.
56Documents readHow many of the broker’s own legal files this reading is based on. Each one was downloaded and hashed on the date shown.
7.2/10Contract riskHow far this contract goes overall, from 0 to 10. 3 to 5 means real costs a client should know about; 6 to 8 means several clauses put money already earned at risk.
What Wikilix has recorded about InstaForex: its history, the licences it holds, its trading conditions and its fees.
InstaForex Broker Overview
InstaForex is a retail forex and CFD brand that has been trading since 2007 and now operates from . Clients outside the European Union contract with InstaFinance Ltd., a British Virgin Islands company, while European accounts are handled by a separate Cyprus entity. The offering is built around MetaTrader 4 and MetaTrader 5, a very low entry deposit and high advertised leverage.
InstaForex Regulation and License
Two regulatory positions apply, and they are not equivalent. Instant Trading EU Ltd holds Cyprus Investment Firm licence 266/15 from the Cyprus Securities and Exchange Commission, which is confirmed on the CySEC register and covers accounts opened through the European website. InstaFinance Ltd. advertises an investment business licence numbered SIBA/L/14/1082 in the British Virgin Islands; that claim is not confirmed on the Commission's own register, so it is treated here as claimed rather than confirmed.
Is InstaForex Regulated?
Only in part, and it depends on which entity a client is contracted to. An account opened with the Cyprus entity sits under a confirmed European licence with client money rules and access to the Cypriot investor compensation scheme up to 20,000 euros. An account opened with the British Virgin Islands entity, which is the route most clients take, rests on an unconfirmed offshore claim with no compensation scheme behind it.
InstaFinance Ltd.
InstaFinance Ltd. is the company registered at 4th Floor, Water's Edge Building, Meridian Plaza, Road Town, Tortola, British Virgin Islands, registration number 1811672, and it is the counterparty named for non European clients. The site footer also names Insta Global Ltd, with an address in Kingstown, St Vincent and the Grenadines, and states that services are provided under the InstaForex brand by InstaFintech Group. Other companies appear around the brand, including a United Kingdom company and a United States technology company associated with the trading servers. The broker's own pages do not fully explain how the trading brand relates to those companies. That is a transparency gap to consider before funding an account.
InstaForex Account Types
Five tiers are published. Insta.Standard and Insta.Cent open from 1 USD and carry no commission. Insta.Pro opens from 100 USD, also commission free. Insta.Zero and Insta.Raw open from 100 USD and charge commission from 0.5 USD per trade in exchange for tighter pricing. Swap free trading is available.
InstaForex Spreads, Commissions and Fees
Spreads are variable, with a representative figure around 0.6 pips on the commission free tiers. The broker runs two pricing models, one paying through the spread alone and one charging commission instead, quoted from 4 USD per lot on the commission bearing accounts. Withdrawal charges matter more than the headline pricing here: card withdrawals carry 2.5 percent, SEPA transfers 1 percent, and a transfer to a prepaid card 2 percent plus 2.75 EUR. Crypto withdrawals run between 0.5 and 2 percent depending on the asset, with Bitcoin and Litecoin at the lower end and Tether at the upper, and a PayCo withdrawal passes on the payment system's own charge rather than a broker fee.
InstaForex Leverage
The account specifications put maximum leverage at 1:5000, and the same cap is recorded on all five tiers. That is far above what a European licence permits, so a client contracted to the Cyprus entity should expect a much lower limit, and the applicable cap should be confirmed for the specific account and instrument before trading. Leverage at this level magnifies losses as much as gains.
InstaForex Trading Platforms
MetaTrader 4 and MetaTrader 5 are both offered, distributed as downloadable Windows terminals from the broker's own downloads pages, with MetaTrader 4 also published for Android and a browser based terminal listed alongside the two MetaTrader builds. Around 110 currency pairs and 83 CFD instruments are listed in the broker's conditions.
InstaForex Deposits and Withdrawals
The minimum deposit starts at 1 USD on the entry tiers, although individual methods set their own floors, including 300 EUR for SEPA transfers. Funding options cover Visa and Mastercard, SEPA bank transfer, PayCo, Rapid and SOFORT online banking, and Bitcoin, Ethereum, Litecoin, Tether, USD Coin and other cryptocurrencies. Deposits are generally free of broker charges. Withdrawals must return through the same payment system and currency used to deposit, and several deposit routes, including Rapid, SOFORT and USD Coin, are not offered as withdrawal routes, while a transfer to a prepaid card is offered for withdrawals only.
InstaForex Support
Live chat is advertised around the clock, with separate email addresses for support, finance, complaints and partners, an international telephone line and a support portal. The financial, partner and dealing departments keep 08:00 to 17:00 UTC hours.
InstaForex Pros and Cons
On the positive side: a confirmed European licence for accounts opened through the Cyprus entity, a long operating history since 2007, both MetaTrader platforms, a wide funding menu including several cryptocurrencies, and an entry deposit of 1 USD. On the negative side: the offshore licence claim that serves most clients is unconfirmed, entity relationships around the brand are not clearly explained, withdrawal fees apply on most routes while deposits are free, and the advertised leverage is far above what a European licence permits.
InstaForex Review and Assessment
InstaForex is a long established brand with a broad product and funding offering, but the protection a client actually receives depends entirely on which company holds the account. The single most important step before funding is to establish, in writing, which entity the account is contracted to and which of the two regulatory positions applies, then to size any deposit against the withdrawal terms rather than the headline conditions.
Website archive
Captured
Website snapshots
8 full-page captures of InstaForex's own site, archived so what they said can still be read after the pages change.
InstaForex holds a tier-1 or tier-2 licence that we confirmed on the regulator's own register. Each licence below opens its record of what that register says.
1 of 2 checked
Licences on recordEvery licence or registration recorded for this broker, whether the broker claims it or our check found it.
2
Confirmed on registerLicences we located on the issuing regulator's own public register, with a screenshot taken at the time.
1
Tier 1 or 2Licences from tier-1 or tier-2 authorities (FCA, ASIC, CySEC and peers), the strongest client protection. A registration we could not confirm as a licence is not counted.
1
OffshoreLicences from offshore registers, which typically carry no compensation scheme and lighter oversight.
1
WIKILIX
Licence intelligence
The strongest of 2 licences on file
Licence Verification Record
Cyprus Securities and Exchange Commission266/15
Wikilix read the CySEC register on Sep 8, 2026. This is what it said.
Jurisdiction
Cyprus
Authority strength
Tier 2
Register status
Active
Effective
Jan 13, 2015
Checked Sep 8, 2026
What our check found
A full Cyprus Investment Firm licence under MiFID, held by Instant Trading EU Ltd. It is a genuine European trading licence with client-money rules and access to the Cypriot investor compensation scheme, but it covers only accounts opened through the European website, not the offshore entity that serves most clients. Client protection: Moderate to good for EU clients: segregated funds, MiFID conduct rules and compensation scheme cover up to 20,000 euros. No protection at all for clients contracted to the offshore entity. Effective: 13 Jan 2015.
Client protection under this licence
Compensation schemeUp to €20000 (ICF)
Client money kept separate
Negative balance protection
Complaints routeCyprus Financial Ombudsman
Maximum leverage1:30
These are the rules CySEC sets for the firms it licenses. They are not a statement about how InstaForex applies them, or about which of its companies would hold your account.
A licence record describes what an authority published. It is not an endorsement, and Wikilix does not issue authorisations.
Named as accepted — not a full list of served markets
ADAndorraAEUnited Arab EmiratesAFAfghanistanAGAntigua and BarbudaALAlbaniaAMArmeniaAOAngolaARArgentinaATAustriaAUAustraliaAWArubaAZAzerbaijan
Show 191 moreShow fewer
BABosnia and HerzegovinaBBBarbadosBDBangladeshBEBelgiumBFBurkina FasoBGBulgariaBHBahrainBIBurundiBJBeninBMBermudaBNBrunei DarussalamBOBoliviaBRBrazilBSBahamasBTBhutanBWBotswanaBYBelarusBZBelizeCACanadaCDCongo (Democratic Republic)CFCentral African RepublicCGCongoCHSwitzerlandCICôte d’IvoireCLChileCMCameroonCNChinaCOColombiaCRCosta RicaCUCubaCVCabo VerdeCYCyprusCZCzechiaDEGermanyDJDjiboutiDKDenmarkDMDominicaDODominican RepublicDZAlgeriaECEcuadorEEEstoniaEGEgyptEREritreaESSpainETEthiopiaFIFinlandFJFijiFKFalkland IslandsFMMicronesiaFOFaroe IslandsFRFranceGAGabonGBUnited KingdomGDGrenadaGEGeorgiaGFFrench GuianaGHGhanaGIGibraltarGMGambiaGNGuineaGQEquatorial GuineaGRGreeceGTGuatemalaGWGuinea-BissauGYGuyanaHKHong KongHNHondurasHRCroatiaHTHaitiHUHungaryIDIndonesiaIEIrelandILIsraelINIndiaIQIraqIRIranISIcelandITItalyJMJamaicaJOJordanJPJapanKEKenyaKGKyrgyzstanKHCambodiaKIKiribatiKMComorosKNSaint Kitts and NevisKPNorth KoreaKRSouth KoreaKWKuwaitKYCayman IslandsKZKazakhstanLALaosLBLebanonLCSaint LuciaLILiechtensteinLKSri LankaLRLiberiaLSLesothoLTLithuaniaLULuxembourgLVLatviaLYLibyaMAMoroccoMCMonacoMDMoldovaMEMontenegroMGMadagascarMKNorth MacedoniaMLMaliMMMyanmarMNMongoliaMOMacaoMRMauritaniaMTMaltaMUMauritiusMVMaldivesMWMalawiMXMexicoMYMalaysiaMZMozambiqueNANamibiaNENigerNGNigeriaNINicaraguaNLNetherlandsNONorwayNPNepalNRNauruNZNew ZealandOMOmanPAPanamaPEPeruPGPapua New GuineaPHPhilippinesPKPakistanPLPolandPRPuerto RicoPSPalestinePTPortugalPWPalauPYParaguayQAQatarRORomaniaRSSerbiaRURussiaRWRwandaSASaudi ArabiaSBSolomon IslandsSCSeychellesSDSudanSESwedenSGSingaporeSISloveniaSKSlovakiaSLSierra LeoneSMSan MarinoSNSenegalSOSomaliaSRSurinameSTSao Tome and PrincipeSVEl SalvadorSYSyriaSZEswatiniTDChadTGTogoTHThailandTJTajikistanTMTurkmenistanTNTunisiaTOTongaTRTürkiyeTTTrinidad and TobagoTVTuvaluTWTaiwanTZTanzaniaUAUkraineUGUgandaUYUruguayUZUzbekistanVCSaint Vincent and the GrenadinesVEVenezuelaVGVirgin Islands (British)VNViet NamVUVanuatuWFWallis and FutunaWSSamoaYEYemenZASouth AfricaZMZambiaZWZimbabwe
How we know — 11 sources
1Refused: the standing disclaimer in the site footer, present on every page including the regulation page, states "The company does not serve or provide services to the residents of the USA and certain restricted jurisdictions." On that wording, the United States is refused. Source: https://www.ifxinvest.net/regulation
2The confirmed US block is independently corroborated by onboarding itself: the live-account registration form's "Country/region of residence" selector is a closed list of 204 jurisdictions and the United States is absent from it. Source: https://www.ifxinvest.net/fast_open_live_account
3Accepted: the 203 countries come from the closed country list in the live-account registration selector, which names each country one by one. Because onboarding is enforced by that selector, it was treated as outranking every published document. Source: https://www.ifxinvest.net/fast_open_live_account
4Kosovo appears in that selector but has no official country code, so it is mentioned in these notes but in neither list. The selector labels it with the user-assigned code XK.
5Dependent territories: the USA is named as blocked, but its territories are not named one by one. American Samoa, Guam, the Northern Mariana Islands and the US Virgin Islands are all absent from the registration selector, so the US block covers them. Puerto Rico is the exception: the selector lists it explicitly, so it is on the accepted list instead.
6No country is listed as a likely but unconfirmed refusal. The footer's "certain restricted jurisdictions" names no member jurisdiction anywhere on the site, and the phrase was not expanded into individual countries.
7Conflict recorded rather than resolved silently: an interstitial on the site root states "the content of this website does not comply with the legislation of the country you are located in. Residents of the European Union can use services of the EU-regulated company at www.instaforex.eu", yet the registration selector accepts all 27 EU member states. The selector decides, so the EU states are on the accepted list. The pop-up notice reads as a disclosure of which entity serves EU residents, not as a refusal. Sources: https://www.ifxinvest.net/ and https://www.ifxinvest.net/fast_open_live_account
8The client agreement (InstaFinance Ltd. Public Offer Agreement, 11 pages, read in full) contains no eligibility, capacity or restricted-jurisdiction clause and names no country as excluded. Source: https://www.ifxinvest.net/key_documents.php?type=pdf&file=client
9The anti-money-laundering policy names no country, sanctioned state or high-risk jurisdiction, and the partner agreement names no excluded territory. Sources: https://www.ifxinvest.net/downloads/InstaForex_AML_Policy_short_en.pdf and https://www.ifxinvest.net/key_documents.php?type=pdf&file=partner
10The site publishes no dedicated restricted-countries or accepted-countries page: no such path is served, the FAQ and knowledge base carry no restriction entry, and a site search for "restricted countries" returns "Nothing was found for this request." Source: https://www.ifxinvest.net/search?query=restricted%20countries
11Iran counts as accepted, not refused. The placement rests on the broker's own live-account registration selector, which lists Iran with the code IR and the dialling code +98. The site publishes no Persian-language variant: no locale path for Persian is served (each redirects to the site root), and Persian is absent from the 15 language variants the footer links. Source: https://www.ifxinvest.net/fast_open_live_account
Deposits & withdrawals
Funding Methods
12 ways to fund an account. 11 with no deposit fee. One credits instantly.
12 methods
Method
Deposit fee
Withdrawal fee
Min deposit
Withdrawal min / max
Processing
Bank cards (VISA/MasterCard)Credit CardDeposit currencies USD, EUR and GBP; funds usually credited within 15 minutes to 7 business hours. Withdrawals to a USD Visa or Mastercard card are charged 2.5% and processed within 7 working hours. The withdrawal page separately lists a generic money transfer to bank card that carries the payment system's own fee and takes 1 to 6 business days. The minimum withdrawal for bank cards is 1 USD including commission. The broker publishes a single site-wide minimum deposit of 1 USD and states no separate card minimum. Withdrawal must use the same payment system and currency as the deposit. Your own bank may charge a conversion fee where the card currency differs from the deposit currency.
Free
2.5%
USD 1
USD 1/—Not recorded
Up to 7 hours
SEPA Bank TransferWire TransferMinimum EUR 300 in both directions. Only SEPA is named on the broker's deposit and withdrawal pages; the SWIFT wording carried by this row's previous name is supported by neither page and has been dropped. The broker's FAQ states that a withdrawal by bank transfer takes 2 to 4 days. Your own bank may charge its own transfer fees.
Free
1%
EUR 300
EUR 300/—Not recorded
Up to 24 hours
BitcoinCryptocurrencyThe broker's deposit and withdrawal pages name Bitcoin without naming any payment processor, so the processor attribution carried by this row's previous name has been dropped. Withdrawal must use the same payment system and currency as the deposit.
Free
0.5%
—Not recorded
—Not recorded/—Not recorded
Up to 3 hours
EthereumCryptocurrencyWithdrawal must use the same payment system and currency as the deposit.
Free
1%
—Not recorded
—Not recorded/—Not recorded
Up to 3 hours
LitecoinCryptocurrencyThe broker's deposit and withdrawal pages name Litecoin without naming any payment processor, so the processor attribution carried by this row's previous name has been dropped. Withdrawal must use the same payment system and currency as the deposit.
Free
0.5%
—Not recorded
—Not recorded/—Not recorded
Up to 3 hours
Other cryptocurrenciesCryptocurrencyListed as its own deposit option alongside the individually named coins. The deposit page does not say which further coins are covered, and the withdrawal page carries no matching entry, so no withdrawal fee or time is recorded.
Free
—Not recorded
—Not recorded
—Not recorded/—Not recorded
Up to 3 hours
PayCoE-WalletThe withdrawal charge is the payment system's fee rather than a broker fee, so no broker withdrawal fee is recorded. Withdrawal must use the same payment system and currency as the deposit.
Free
—Not recorded
—Not recorded
—Not recorded/—Not recorded
Up to 48 hours
RapidBank TransferAvailable to customers in Italy, Spain, France, the United Kingdom, Germany, Austria and Hungary. Named on the deposit page only; the withdrawal page does not list Rapid.
Free
—Not recorded
—Not recorded
—Not recorded/—Not recorded
Instant
SOFORTBank TransferAvailable in Germany, Austria, Belgium, the Netherlands, Italy, France, Poland and the United Kingdom. Named on the deposit page only; the withdrawal page does not list SOFORT. The deposit page states no processing time for this channel.
Free
—Not recorded
—Not recorded
—Not recorded/—Not recorded
Not recorded
Tether (USDT)CryptocurrencyThe withdrawal fee is published as a range of 1% to 2%; the fee shown is the top of that range. The broker's funding pages name Tether without naming any payment processor, so the processor attribution carried by this row's previous name has been dropped. Withdrawal must use the same payment system and currency as the deposit.
Free
2%
—Not recorded
—Not recorded/—Not recorded
Up to 3 hours
Transfer to prepaid cardDebit CardThe transaction fee is 2% plus a fixed EUR 2.75; only the percentage component is recorded in the fee field. Named on the withdrawal page only.
—Not recorded
2%
—Not recorded
—Not recorded/—Not recorded
Up to 7 hours
USD Coin (USDC)CryptocurrencyNamed on the deposit page only; the withdrawal page does not list USDC, so no withdrawal fee or time is recorded.
Free
—Not recorded
—Not recorded
—Not recorded/—Not recorded
Up to 3 hours
Trading software
Trading Platforms
2 trading platforms on record: MetaTrader 4 and MetaTrader 5.
Offered as a downloadable Windows terminal (Windows 7 and higher) with nine time frames, automated trading via expert advisors, locked positions and one-click trading.
Offered as a downloadable Windows terminal (Windows 7 and higher) with 21 time frames, market depth, MQL5 algorithmic trading and access to over 300 instruments.
The broker's published conditions list around 110 currency pairs and 83 CFD instruments, traded through MetaTrader 4 and MetaTrader 5.
No separate count of cryptocurrency instruments is published in those conditions, so a reader who wants to trade a specific coin should confirm it is available before funding an account.
Most of the world, but not the United States. The broker's own disclaimer states that it does not serve residents of the USA and certain restricted jurisdictions, and the United States is absent from the country list on its live account form, as are American Samoa, Guam, the Northern Mariana Islands and the US Virgin Islands.
That form enumerates just over 200 jurisdictions. Residents of the European Union are directed to the group's separate European website, which is operated by the Cyprus entity.
It depends on the method. Card withdrawals are processed within about 7 working hours and crypto withdrawals within 1 to 7 working hours, a PayCo withdrawal within 48 hours, and a bank transfer takes 2 to 4 days.
Those are the broker's own processing times and do not include whatever your bank or payment provider then takes. A withdrawal must use the same payment system and currency as the deposit it returns.
The account specifications put the maximum at 1:5000, and the same cap is recorded on all five account tiers.
A cap that size is far above what a European licence permits, so a client contracted to the Cyprus entity should expect a much lower limit. Confirm the figure that applies to your own account and instrument before trading, because leverage at this level magnifies losses as much as gains.
Five. Insta.Standard and Insta.Cent open from 1 USD and charge no commission, Insta.Pro opens from 100 USD and is also commission free, and Insta.Zero and Insta.Raw open from 100 USD and charge commission from 0.5 USD per trade in exchange for tighter pricing.
All five carry the same leverage cap, and swap free trading is available.
Two companies, depending on where the client is. Accounts opened outside the European Union are contracted to InstaFinance Ltd, registration number 1811672, at 4th Floor, Water's Edge Building, Meridian Plaza, Road Town, Tortola, British Virgin Islands, while European accounts are held by Instant Trading EU Ltd in Cyprus through a separate website.
The footer of the broker's own site also names Insta Global Ltd, with an address in Kingstown, St Vincent and the Grenadines, and states that services are provided under the InstaForex brand by InstaFintech Group. A company registration is not the same thing as a trading licence.
Yes. The contacts page publishes a WhatsApp number for support and finance enquiries on +31 97006520768 and a separate number for partner relations on +31 97006520113.
Separate Telegram bots are linked for support, the financial department and partner relations. For anything involving money it is worth repeating the request by email as well, so that you keep a record you control.
The broker publishes a dedicated complaints address, complain@instaforex.com, on its contacts page, kept separate from the general support address.
Keep your own record of the correspondence. The operating entity named in the site footer is registered in the British Virgin Islands, an offshore jurisdiction with no investor compensation scheme, so an unresolved complaint has no local compensation route to fall back on.
Yes. A live chat window is available on the broker's and on its support centre, alongside a callback request form for clients who would rather be telephoned.
The broker describes its support desk as operating 24/7, while the financial, partner relations and dealer departments are listed with hours of 08:00 to 17:00 (UTC+00).
The address the broker publishes on its contacts page is 27th floor, The Prism Tower, Business Bay, Dubai, UAE, alongside a United Arab Emirates telephone number.
That is a contact office rather than a statement of where the operating company is incorporated. The corporate entity and its registered address are checked separately against official company registries.
The broker publishes several channels on its : email to support@mail.instaforex.com for general support and complain@instaforex.com for complaints, a telephone line on +971 8000 321266, WhatsApp, and a Telegram support bot.
Specialist departments have their own addresses and hours: finance@mail.instaforex.com, partners@mail.instaforex.com and dealer@instaforex.com, each staffed 08:00 to 17:00 UTC. The general support desk is advertised as operating 24/7.
Yes. The broker's publishes a support desk it describes as available 24/7, reachable at support@mail.instaforex.com and, for complaints, complain@instaforex.com, while the financial, partner relations and dealer departments are listed as working 08:00 to 17:00 (UTC+00).
Its support centre is published in fourteen languages: English, Russian, Arabic, Bengali, Chinese, Hindi, Kazakh, Malay, Thai, Ukrainian, Urdu, Uzbek, Vietnamese and Indonesian. Live chat, a callback request form, WhatsApp and department specific Telegram bots are offered alongside email.
The minimum deposit is 1 USD. That figure applies to the entry tiers, Insta.Standard and Insta.Cent, while Insta.Pro, Insta.Zero and Insta.Raw open from 100 USD.
Individual payment methods set their own floors on top of the account minimum: a card deposit starts at 1 USD, but a SEPA bank transfer requires at least 300 EUR in either direction.
Deposits are free of broker charges on every method InstaForex publishes for them, and withdrawals are charged by method. A card withdrawal costs 2.5 percent, a SEPA bank transfer 1 percent, and a transfer to a prepaid card 2 percent plus 2.75 EUR.
Crypto withdrawals run from 0.5 percent on Bitcoin and Litecoin to 1 percent on Ethereum and up to 2 percent on Tether, while a PayCo withdrawal passes on the payment system's own charge rather than a broker fee. A withdrawal must return through the same payment system and currency used for the deposit, so the fee that applies is set by how the money came in.
InstaForex offers MetaTrader 4 and MetaTrader 5. Both are published as downloadable Windows terminals from the broker's own downloads pages, with MetaTrader 4 also offered for Android and a browser based terminal listed alongside the two MetaTrader builds.
MetaTrader 4 is the platform the broker promotes as its main terminal, and the published conditions list around 110 currency pairs and 83 CFD instruments across the two.
InstaForex advertises an offshore licence, which is not the same thing as confirmed supervision. The footer of the broker's own site names InstaFinance Ltd, registration number 1811672, at 4th Floor, Water's Edge Building, Meridian Plaza, Road Town, Tortola, British Virgin Islands, and states licence number SIBA/L/14/1082 issued by the BVI FSC.
The British Virgin Islands is a low tier jurisdiction with light conduct supervision and no investor compensation scheme, so a client in dispute over a withdrawal has little practical local remedy. Read the licence as a claim the broker publishes about itself and weigh it accordingly before depositing.
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