Invetra licences

By telephone on +62 21 39526679, through the chatbot in the corner of the site, or via the contact form at the contact page, which offers service request, complaint and incident categories and promises a reply within 24 hours. A compliance address, compliance@invetra.com, is published in the anti-money-laundering document. Support hours are Monday to Friday, 10:00 to 17:00 Western Indonesia Time. That is a 35 hour week against a market that trades 24 hours a day, five days a week, so there is no cover if something goes wrong on your position overnight or at a weekend. No general support email address is published.

Probably not unless you are in Indonesia. Invetra's own footer states that PT Invetra Teknologi Berjangka does not provide services to residents of the United States, Brazil, Canada, Egypt, Iran, North Korea and the European Union, and it prefixes that list with 'including but not limited to', so the published list is expressly incomplete. The client agreement adds a requirement that you are not resident in 'a country from which we do not accept clients' without naming those countries anywhere. Everything else about the offering, local BCA-only funding, IDR pricing, a Western Indonesia Time support window, points to an Indonesia-first business. Ask before you apply.

The accounts comparison table marks swap free as available on both the Standard and the Ultra Low account, and news trading is permitted on both. The fees page frames it differently, saying that traders in higher loyalty tiers unlock swap-free options, which suggests it may be conditional on your Rewards tier rather than automatic. The help centre refers to a 'swap free allowance'. Because the two pages do not agree, confirm with support whether swap-free applies to your account from the start and what the allowance is.

The published contract specifications cover 27 forex pairs (majors and crosses, no exotics), two spot metals (gold and silver), seven index CFDs (Nasdaq 100, FTSE 100, Dow Jones, DAX 40, Hang Seng, S&P 500 and Nikkei) and three energy commodities (Brent, US crude and natural gas). There are no share CFDs, no bonds and no cryptocurrency. Contract sizes are 100,000 on forex and lot sizes run from 0.1 to 50. Around 39 instruments in total is a narrow range by international standards, so check that what you want to trade is actually on the list.

MetaTrader 5 is the main platform, offered with charts carrying more than 80 technical indicators, a virtual private server option and the Trading Central and FX Blue plug-ins. Alongside it Invetra runs its own mobile app for Android and iOS, published on both app stores, and a browser portal for account management, deposits, withdrawals and the Rewards balance. MetaTrader 4 and cTrader are not offered. Both the app and MT5 support market, limit, stop, stop-limit, trailing-stop and good-til-cancelled orders.

Invetra does not publish a processing time for withdrawals anywhere on its site, and it does not commit to one. Its funding FAQ describes only the mechanics: log in, go to the Withdrawal tab, complete the steps. It also states there is no maximum withdrawal amount so long as you use the same method you deposited with. Because the broker makes no timing commitment, ask support for one in writing and test the route with a small amount before you commit real capital.

The only channel Invetra publishes is a bank transfer through BCA, Bank of Central Asia, in either IDR or USD. There are no cards, no e-wallets and no crypto. The broker charges a flat $3 fee on any deposit or withdrawal valued under $30 when converted, and nothing at $30 or above, while noting that your own payment provider may add its own charge. Withdrawals must go back to the method you deposited with, and if you hold open positions you must leave enough free margin to cover the withdrawal. No processing time is published for either direction, which is a gap worth asking about.

Two pricing models. The Standard account charges spreads from 1.7 pips plus $1 per lot round turn: EURUSD from 1.5, GBPUSD from 1.6, USDJPY from 2.0. The Ultra Low account charges spreads from 0.2 pips, with EURUSD quoted from 0.0, plus a much higher $8 per lot round turn. Spreads are variable, not fixed, and the figures published are minimums rather than averages. Gold is quoted from 43.2 and silver from 34 on the Standard account. Whether Ultra Low is cheaper depends entirely on how much you trade: the $7 per lot extra commission has to be earned back in spread.

The accounts page and every account tile advertise leverage up to 1:500. The broker's own contract specifications page, though, states 1:100 or 1:200 against every single instrument it lists, forex, metals, indices and commodities alike. Nothing on the site reconciles the two. Treat 1:100 to 1:200 as the figure you are most likely to actually get, and ask support in writing what leverage your account will be set to. Note also that high leverage multiplies losses as fast as gains.

The accounts comparison table gives $50 for the Standard account and $100 for the Ultra Low account. However, the help centre's funding FAQ states that 'our minimum initial deposit amount is $100'. The two figures contradict each other, so confirm the real entry price with support before you transfer money. Subsequent deposits can be any amount and the broker states there is no maximum.

Invetra is the trading brand of PT Invetra Teknologi Berjangka, an Indonesian company that publishes Business Identification Number (NIB) 9120207172686 and a registered address at Menara Rajawali, 23rd Floor, Jl. Dr. Ide Anak Agung Gde Agung Lot #5.1, Kuningan Timur, Setiabudi, South Jakarta. The same entity name appears in the footer, in every legal document and on both licence records, which is the consistency you want to see. No parent company, group structure or named directors are disclosed on the site, and we were unable to confirm the registration number against an official Indonesian company registry during this review.