Risk scorecard
Each area is scored 0 (clean) to 10 (worst). Higher means more risk.
Regulation
8/10 · CriticalHolds a real licence issued to this exact entity, but it is a tier 4 Comoros registration with no protective value and its recorded term ended 1 November 2025, with no authorisation covering the UK or EU offices it operates from.
Identity & transparency
4/10 · ModerateLegal entity, company number and three office addresses are published and match the register certificate, but no owner or director is named anywhere and the site claims to be regulated without saying by whom.
Withdrawals & conduct
6/10 · HighFive fund integrity reports from 2021 to 2025 with some amounts and dates, but spread thinly rather than clustered and partly answered by the company; the current outage of the client money area raises the concern.
Reputation
6/10 · HighTrustpilot 2.4 across 38 reviews with a hollow middle, a same day burst of five star reviews from single review accounts, and review activity collapsing to two in the last year, but no regulator warning anywhere.
Website claims
7/10 · HighDescribes itself as a licensed and regulated financial institution with no authority named, no number and no verification link, and advertises a new customer dashboard that is offline; no fake awards, profit guarantees or invented history.
Operational history
3/10 · LowSix and a half verified years under one brand, one entity and one domain with no predecessor or rebrand, offset slightly by site content, legal documents and copyright all frozen in 2021.
Who they are
A quick desk file on the company behind the brand.
- Brand: Kumo Markets
- Legal entity: Kumo Markets Limited, company number 25875 BC 2020, a Saint Vincent and the Grenadines business company
- Registered: Euro House, Richmond Hill Road, Kingstown VC0120, Saint Vincent and the Grenadines
- Operations office: J. Jasinskio g. 16, 4th floor, office 2, Vilnius, Lithuania, LT-03163
- Support office: 65 London Wall, London EC2M 5TU, with a UK phone line on +44 20 8095 0469
- Website: kumomarkets.com, registered 8 February 2020
- Only licence: Mwali International Services Authority (Comoros) number T2023399, a tier 4 offshore registration, term recorded as ending 1 November 2025
- Offers: Forex, metals, energy, indices and crypto CFDs on MetaTrader 5, leverage to 1:500, minimum deposit 100 USD, copy and PAMM trading, an IB rebate programme
- Not accepted: residents of internationally sanctioned countries, per the company's own restricted regions notice
- Age claim: none advertised. The company publishes no founding year, and both the domain and the company number date the operation to 2020
- Size: the company's own professional profile lists 2 to 10 employees
Regulation
Who really oversees this broker, and what each licence is worth to you.
Proof of regulation on an official register: Yes
We confirmed this broker on a genuine regulator’s register.
Mwali International Services Authority
Why we reached this verdict
How the evidence adds up.
We could not clear this broker, and we could not prove it a scam either. Three things drive the risk rating, and one thing holds it back from a scam verdict.
- The only licence has an end date that has passed. The Mwali International Services Authority lists Kumo Markets Limited at entry 120 of its brokerage register with licence T2023399, and its verification certificate matches the company number 25875 BC 2020 and the website kumomarkets.com exactly. That same certificate records the licence as issued 1 November 2023 and ending 1 November 2025. The list page still shows the status as Active, and the certificate itself was generated in October 2024, so the register contradicts itself. Nothing published by the authority shows a renewal.
- The route to client money is closed. my.kumomarkets.com redirects to ma.kumomarkets.com and returns a Service Unavailable page. The Create Live Account and Sign Up Free buttons on the home page point at an address that resolves to a graphic file rather than a registration form. The MT5 web terminal at trade.kumomarkets.com still loads, so a client can in principle still trade, but the area used to deposit, verify and request a withdrawal is not reachable.
- The company calls itself regulated without naming a regulator. The About page states that, as a licensed and regulated financial institution, it takes extra precautions to safeguard client funds. No authority is named anywhere on the site, no licence number is printed, and no verification link is offered. A reader is left to assume the Saint Vincent registration is a licence. It is not. Saint Vincent and the Grenadines does not license or supervise forex brokers, and 25875 BC 2020 is a company number.
- Client complaints are real but thin and spread out. Five people between September 2021 and December 2025 describe money not coming back: a 3,540 USD withdrawal held for two weeks after KYC was already approved, a withdrawal approved but never arriving in a crypto wallet, an account set to read only after a 4,000 USD profit, a withdrawal simply not approved, and an account frozen for a second time with support not replying. Three carry amounts, dates or instrument names. But they are spread roughly one a year rather than clustered, the mechanisms described differ from one to the next, and the only person who posted on two separate sites is the same complainant twice. That is two of the four tests we apply, so we record the pattern as unconfirmed rather than established.
- The positive reviews do not carry much weight. Trustpilot shows 38 reviews scoring 2.4 out of 5, with 76 percent five star, 16 percent one star and nothing at all in the middle. Four five star reviews landed on a single day in September 2024, mostly from accounts with one review each, and a large share of the positive reviewers are based in the same country as the company's operations office. Only two reviews have been posted in the last twelve months.
- What holds the verdict back from scam. The licence belongs to this company and no other, so there is no impersonation here. The MetaQuotes server KumoMarkets-Server is real and live, so the platform is not fabricated. No regulator has listed this firm or this domain on any warning list we swept. Nobody reports being asked for a tax, a fee or an insurance payment to release funds, which is the clearest marker of a withdrawal trap and it is absent. The company answers about half of its negative reviews, sometimes in detail, one deposit problem was found and fixed after a client complained, and a reviewer of several years standing reported withdrawals arriving quickly as recently as 2024.
Put together, this reads as a small offshore brokerage in decline rather than a fraud. The site content has not been refreshed since 2021, the legal documents are dated 2020, the review flow has dried up, the licence has run past its recorded term and the client money area is down. We assess the risk to anyone holding a balance there as high, and the risk of depositing new money as unjustifiable.
Note on operating history: the 6.6-year track record rests on domain registration alone. No company incorporation date could be established, so this is an upper bound rather than a confirmed age.
Evidence ledger
Every finding, with its source and how strongly it points.
E1The Mwali International Services Authority lists Kumo Markets Limited at entry 120 of its authorised brokerage companies register, licence T2023399, issued 01/11/2023, status shown as Active, with the website field linking to kumomarkets.com.
E2The authority's verification certificate for T2023399 records the company as Kumo Markets Limited, company number 25875 BC 2020, website kumomarkets.com, date of licence issue 1 November 2023 and licence end date 1 November 2025. The page itself is dated October 31, 2024.
E3The licence certificate matches the broker on three independent identity keys at once: the legal entity name, the Saint Vincent company number printed in the site footer, and the website domain. The licence is this company's own and is not borrowed from another firm.
E4The client area is offline. my.kumomarkets.com/login redirects to ma.kumomarkets.com/login and returns a Service Unavailable page, checked twice. This is the area clients use to deposit funds, complete verification and request withdrawals.
E5The About page states that, as a licensed and regulated financial institution, the company takes extra precautions to safeguard client funds. No regulator is named, no licence number appears and no verification link is offered anywhere on the site.
ModerateKumo Markets company pageE6The site footer names Kumo Markets Limited, company 25875 BC 2020, registered at Euro House, Richmond Hill Road, Kingstown, Saint Vincent and the Grenadines, and cites only the International Business Companies Act. No financial regulator is claimed. Saint Vincent does not license forex brokers, so this is corporate registration and not supervision.
ModerateKumo Markets home page footerE7Trustpilot shows 38 reviews averaging 2.4, distributed 76 percent five star, 5 percent four star, nothing at three star, 3 percent two star and 16 percent one star, with only two reviews in the last twelve months and four five star reviews posted on a single day in September 2024 by accounts holding one review each.
E8Fund integrity complaints from five separate clients between September 2021 and December 2025: a 3,540 USD withdrawal held for two weeks after KYC approval, a withdrawal approved but never reaching the client's crypto wallet after seven days, an account set to read only following a 4,000 USD profit on gold, a withdrawal not approved, and an account frozen a second time with support not responding.
ModerateTrustpilot review pages 1 and 2E9The company publicly answers about half of its negative reviews, including two detailed rebuttals explaining an account restriction and an additional identity check on a payout address. One client whose blockchain deposit failed reported that staff traced and credited the funds, and a reviewer of several years standing reported withdrawals arriving quickly.
E10A genuine MetaQuotes MT5 server named KumoMarkets-Server is live, with a working web terminal branded to Kumo Markets Limited and carrying the MetaQuotes copyright. The trading platform is real rather than a simulated in house system.
E11The account opening route is broken. The Sign Up Free and Create Live Account buttons point to kumomarkets.com/register, which resolves to a graphic asset rather than a registration form, so no new account can be opened through the site.
E12The contact page publishes three locations: a Saint Vincent registered office, an operations office at J. Jasinskio g. 16, Vilnius, Lithuania, and a support office at 65 London Wall, London EC2M 5TU, with support staff working UK hours and a UK phone line. No UK or EU authorisation exists for any of this activity.
ModerateKumo Markets contact pageE13The domain kumomarkets.com was registered on 8 February 2020 through GoDaddy, is paid to February 2027 and runs on Cloudflare nameservers. This matches the 2020 company number and gives a verified operating history of about six and a half years.
E14A sweep of the FCA, ASIC, CFTC, CONSOB, BaFin and IOSCO alert listings returned no entry naming Kumo Markets, Kumo Markets Limited or kumomarkets.com, and no enforcement action or fraud related court record was found.
E15The company's professional profile lists kumomarkets.com as its website, Financial Services as its industry, 2 to 10 employees, headquarters in Kingstown and a founding year of 2020, corroborating both the size of the operation and its age.
ModerateKumo Markets company profileE16Certificate transparency records show the domain's subdomains, including my, clients, trade, app, social, link, rating and id-app, with the earliest certificate dated 11 May 2020. There is no sign of a predecessor brand or a recycled domain.
E17The legal documents page offers KYC, privacy, politically exposed person, terms and conditions, risk disclosure and copy trading files, all dated 2020 and 2021, and the site carries a 2021 copyright notice while announcing a new customer dashboard that is offline.
The other side
The strongest case in this broker’s favour.
The case for Kumo Markets deserves stating properly, because several of the worst explanations do not fit.
- It is who it says it is. We checked the Comoros register against the company name, the company number and the website, and all three matched. Many brokers we examine are wearing another firm's licence. This one is not, and no part of its identity belongs to somebody else.
- The trading infrastructure is genuine. MetaQuotes issues MT5 server licences to identified counterparties. KumoMarkets-Server exists, the web terminal loads and it is branded to Kumo Markets Limited. Fake platforms do not usually clear that bar.
- It is unusually open about where it is. Three addresses are published: the Saint Vincent registered office, a working office in Vilnius and a support office in London, with a landline rather than only a messaging app. Plenty of higher scoring brokers disclose less.
- Six years under one name. One brand, one legal entity, one domain since February 2020. No rebrand, no predecessor carrying a warning, no recycled website, none of the signs of an operation that folds and reopens.
- It answers its critics. Roughly half the negative reviews get a public reply, and two of them are detailed rebuttals rather than boilerplate. In one case the company explained that extra identity checks were demanded because the account had been flagged and the payout address needed confirming, which is ordinary anti money laundering practice. In another, a deposit that failed on the blockchain was traced and credited after the client raised it, and that client came back to say so.
- The licence may simply not have been re-published. The authority's brokerage list still shows the status as Active. Its verification page was generated in October 2024 and appears not to have been regenerated since. We cannot rule out that the licence was renewed and the paperwork left stale, and we have not treated the lapse as a cancellation.
- An outage is not theft. A client area that will not load is consistent with a company running out of money or attention, not only with one taking it. Notably, the signup path is broken too, so the operation does not appear to be successfully pulling in fresh deposits.
What would change this
What we would need to see to revise the verdict.
This verdict is not fixed. Specific, checkable things would move it in either direction.
- Towards a clean rating: the client area at my.kumomarkets.com coming back and staying up, with clients confirming that withdrawals requested through it are paid.
- Towards a clean rating: the Mwali authority publishing a current certificate for T2023399 with a term running past today, which would settle the licence question outright.
- Towards a clean rating: the company naming its regulator and printing its licence number beside a working verification link, instead of the unattributed claim to be licensed and regulated that sits on the About page today.
- Towards a clean rating: a run of recent, specific reports from clients who asked for money and received it, from people who are not based where the company's staff are.
- Towards a worse rating: any regulator adding Kumo Markets or kumomarkets.com to a warning or alert list.
- Towards a worse rating: a cluster of withdrawal complaints inside one window, rather than the thin trickle we found, or any credible report of being asked to pay a fee, a tax or a charge before funds are released.
- Towards a worse rating: the MT5 server going dark, or the main site following the client area offline while balances are still outstanding.
- Towards a worse rating: the Mwali register moving the entry to its suspended or liquidation lists.
Check it yourself
Official registers and warning lists. Verify every claim first-hand.
Mwali International Services Authority, licence verification for Kumo Markets Limited
The authority's own certificate for licence T2023399, showing the company number and the licence term.
Mwali International Services Authority, list of authorised brokerage companies
The full brokerage register. Kumo Markets Limited is entry number 120.
Kumo Markets legal documents
The company's own KYC, privacy, terms and risk disclosure files.
Kumo Markets contact and office addresses
Where the company publishes its Saint Vincent, Vilnius and London addresses.
Trustpilot reviews for kumomarkets.com
Per domain review page, 38 reviews scoring 2.4 at the time of writing.
Frequently asked questions
Quick answers about this broker’s safety.
Is Kumo Markets a scam?
We cannot call it a scam, and we did not find evidence that it is one. There is no regulator warning against it, its licence is genuinely its own rather than copied from another firm, and its trading platform is real. We do rate it high risk, because the only licence it holds is recorded as having ended on 1 November 2025 and the client area used to deposit and withdraw money does not load.
Is Kumo Markets a fraud?
No regulator or court has made any finding of fraud against Kumo Markets Limited. We swept the FCA, ASIC, CFTC, CONSOB, BaFin and IOSCO alert listings and found no entry naming this company or kumomarkets.com, and no fraud related court record. What we did find is an expired offshore licence, an offline client area and a handful of unresolved withdrawal complaints. We assess the risk as high, but that is our assessment and not a legal finding.
Is Kumo Markets regulated?
Only in the weakest sense. It holds licence T2023399 from the Mwali International Services Authority in the Comoros, a registrar on the autonomous island of Mwali that does not function as a financial supervisor. The Comoros central bank has publicly distanced itself from these licences. Its certificate also records the licence term as having ended on 1 November 2025, and no renewal has been published.
What does the Saint Vincent registration mean?
It means the company exists, and nothing more. 25875 BC 2020 is a company number, not a licence. The Saint Vincent and the Grenadines authorities have said repeatedly that they do not license or supervise forex brokers. Any description of that number as a Saint Vincent licence, which appears on some third party sites, is wrong.
Can I withdraw my money from Kumo Markets?
Possibly not through the normal route, because the client area at my.kumomarkets.com is not loading. The MT5 trading terminal still works, so you can still see your account. If you hold a balance, put a withdrawal request in writing to support@kumomarkets.com, keep the correspondence, and save your statements while you can.
Is my money safe with Kumo Markets?
There is no safety net. A Mwali registration carries no compensation scheme, no enforced segregation of client funds and no dispute service. If the company failed tomorrow, there is no fund that would repay you and no regulator with the standing to pursue it. That is true of the licence even before you account for the fact that its recorded term has passed.
Why is the Kumo Markets website partly working?
The marketing site at kumomarkets.com loads normally and the MT5 web terminal at trade.kumomarkets.com is live. The client area is not. my.kumomarkets.com redirects to ma.kumomarkets.com and shows a Service Unavailable page, and the Create Live Account button leads to a graphic file rather than a signup form. A client reported the same problem in December 2025.
How old is Kumo Markets?
About six and a half years. The domain kumomarkets.com was registered on 8 February 2020, and the company number 25875 BC 2020 together with the company's own professional profile place the incorporation in 2020. The company does not advertise a founding year, so there is no exaggerated history claim to correct here.
Is Kumo Markets a clone of another broker?
No. We checked the Comoros register entry against the company name, the company number and the website, and all three matched Kumo Markets Limited and kumomarkets.com. Nothing about its identity, licence or registration belongs to a different firm.
Who owns and runs Kumo Markets?
That is not disclosed. The company names no directors, owners or managers anywhere on its site. It publishes a Saint Vincent registered office, an operations office in Vilnius and a support office in London, and its own profile lists 2 to 10 employees. Clients in reviews name account managers by first name only.
What do Kumo Markets clients actually say?
Trustpilot carries 38 reviews averaging 2.4 out of 5, split 76 percent five star and 16 percent one star with nothing in between. The negative reviews describe withdrawals held or never arriving and accounts frozen. The positive ones mostly praise support staff, and several arrived in a single day from accounts with one review each, so we treat the five star side with caution.
Has anyone been asked to pay a fee to get their money out?
Not that we found, and this matters. A demand for a tax, a release fee or an unlock payment before a withdrawal is the clearest single marker of a withdrawal trap. Nothing in the complaint record describes that pattern. One client was asked for an additional identity document, which the company explained as a check on the payout address after the account was flagged.
Does Kumo Markets accept clients in the UK or the EU?
It has a London support office, a UK phone number and an operations office in Vilnius, but it holds no UK or EU authorisation of any kind. That means a UK or EU client has none of the protections, such as the Financial Services Compensation Scheme or an investor compensation fund, that a locally authorised broker would provide.
What should I do if I cannot get my money out of Kumo Markets?
Put the request in writing and keep every reply. Gather your statements, deposit receipts and trade history. Ask your bank or card provider about a chargeback, which will not be available if you deposited in crypto. Report it to the Mwali International Services Authority at info@mwaliregistrar.com quoting licence T2023399, and to the regulator where you live. Ignore anyone who offers to recover the money for an upfront fee.
What we recommend
The practical takeaway from everything above.
Our advice is straightforward, and it differs depending on whether your money is already there.
- Do not deposit. There is no working way to open an account at present, and no good reason to send money to a broker whose only licence is recorded as expired and whose client area is offline.
- If you hold a balance, act now and document everything. Request a full withdrawal in writing to support@kumomarkets.com, keep every reply, and save your account statements and trade history from the MT5 terminal while it is still reachable.
- Do not pay anything to release your funds. No legitimate broker requires a tax, a fee, an insurance premium or a further deposit before paying out. Nobody has reported that here, and if you are asked, stop and treat it as a warning.
- Use the payment trail. Card and bank deposits may be reversible through your provider. Deposits made in crypto usually are not, so move quickly if that is how you funded the account.
- Complain where it is recorded. Write to the Mwali International Services Authority at info@mwaliregistrar.com quoting licence T2023399, and report to the financial regulator where you live. A licence that has passed its recorded end date is exactly the sort of thing an authority should be told about.
- Be wary of anyone offering to recover your money. People who lose funds at offshore brokers are routinely approached a second time by recovery services that charge up front and deliver nothing.
- For our own records: this broker should carry an offshore status with a risk banner, and be re-examined in 90 days, sooner if the main site goes down.
This is an independent assessment of risk, not a legal ruling. Scores and verdicts follow the Wikilix broker-safety methodology and can change as new evidence appears. Review scores are treated with caution when a broker’s reviews look manipulated. Last reviewed September 18, 2026. If any detail here is out of date or incorrect, or you represent this broker, please contact us.
