Lutrixe licences

One email address, info@lutrixeltd.com, and a web contact form. No telephone number, live chat or business hours are published. Complaints are a separate matter: the complaints procedure states they must go through a complaint form and that the company may not accept them by email or telephone. The form it links to is hosted on lutrixe.com, a different domain from the one publishing the document, and that domain is not currently serving.

That cannot be established. The Client Agreement does commit to holding client money in segregated accounts and grants negative balance protection on a non-discretionary basis. It then adds that the money may sit in an omnibus account pooled with other clients, that the client would hold only an unsecured claim if that institution failed, and that the money may be held outside the European Economic Area. No investor compensation scheme covers Lutrixe clients.

The Client Agreement and the notice repeated in the site footer name the United States, Canada including British Columbia, Australia, Israel, Iran, North Korea, Myanmar and Russia, and exclude the European Economic Area as a whole. The wording also adds 'some other regions' without identifying them, so the full list is not knowable from what the company publishes.

No leverage schedule is published. The highest figure appearing anywhere in the company's own margin document is 1:300, used to illustrate a client setting a maximum leverage, with 1:100 in the other worked example. The margin call level is 100 percent and the stop out level is stated as a range of 20 to 100 percent across all four account tiers.

Lutrixe does not name one. Its documents refer only to a generic trading platform and to software the client downloads, without naming MetaTrader 4, MetaTrader 5, cTrader or any proprietary system, and the website carries no download link or web terminal. This is unusual: a broker's platform is normally the first thing it advertises.

The Client Agreement says a withdrawal request is processed the same working day, or the next one if it arrives outside trading hours, provided its conditions are met. Card withdrawals cost 3.5 percent and wire withdrawals a flat 30 in the account currency. A separate 80 EUR fee applies where there has been only one position or no trading at all before the request, and where a client holds open positions the withdrawal is capped at 80 percent of the balance.

Three channels are published: debit and credit cards, wire transfer, and unnamed eWallets. Cash and cryptocurrency deposits are refused under the AML policy. Deposits carry no fee and are credited within one business day of clearing. Withdrawals must be returned to the account the money originally came from, and third party payments are not accepted.

Yes, and it is severe by industry standards. The monthly charge starts at 150 EUR once an account has gone one month without a deposit, withdrawal or trade, rising to 200 EUR after two months and 625 EUR after six. After twelve months the account is classed as dormant and the fee becomes 1,000 EUR per month, with a further 2,000 EUR payable to reactivate it.

The cost cannot be established before opening an account. Lutrixe charges no dealing commission, so the trading cost is the spread, and the spread is not published anywhere on the site: the fee schedule states the value is visible only inside the platform. Overnight swap applies to positions held open, charged three times on Wednesdays.

Lutrixe does not publish one. The Client Agreement says only that the trading account is activated when the client deposits the initial margin, in an amount set by the company at its own discretion and varying by account type. No figure appears for any of the four tiers.

There is no evidence that Lutrixe has defrauded anyone, and it should not be called a scam on the record available. It should be treated as unverified: its regulatory claim is unconfirmed, its operating company cannot be found on a public register, and the site publishes no way to open an account. Those are reasons to withhold money, not proof of fraud.

The brand is owned and operated by Lutrixe Ltd, which gives its registration number as HY00426494 on Mwali (Moheli) island in the Comoros, at P.B. 1257 Bonovo Road, Fomboni. No director, officer or shareholder is named anywhere on the site or in any of its documents, and the registration number could not be matched to an entry on any public company record.