M4Markets licences

Complaints go to complaints@m4markets.com or by post to Trinota Markets (Global) Limited at JUC Building, Office No. F4, Providence Zone 18, Mahé, Seychelles. The broker's complaint handling policy promises a written acknowledgement within 2 business days and a response within 21 business days, extendable to 90 business days for complicated cases. After the final response, a client can refer the complaint to the Financial Services Authority of Seychelles.

M4Markets does not accept US residents: its support centre says they cannot open trading accounts, and the site says its information is not directed at residents of the USA, Cuba or North Korea. The registration form linked from m4markets.com also leaves out EU and EEA countries, the United Kingdom and Canada. Residents of the European Economic Area are served by Harindale Ltd through a separate site, m4markets.eu.

Yes. A swap-free version of every account type is available on application through the Client Portal, on MT4 and MT5. The client agreement limits swap-free status to 7 business days on major forex pairs and 5 on minor pairs, metals and energies, while the Islamic account page excludes energies altogether, along with several exotic pairs, palladium, platinum, indices, shares and cryptocurrencies. Positions held longer can be charged swaps retrospectively, and hedging is not allowed on swap-free accounts.

The broker's support centre says M4Markets offers negative balance protection to all retail clients, so they cannot lose more than they deposited. The risk warnings on the same site say the opposite: that clients may lose more than their initial deposit and that transactions can result in unlimited losses greater than the amount deposited. The broker's own pages therefore disagree on this point.

The broker says withdrawal requests are usually processed within 24 working hours, or one business day. After that, its support centre says card and e-wallet payments are credited immediately and bank wires usually take 3 to 5 business days, while its funding table gives 1 to 5 business days for cards and bank wire and shows Skrill, Neteller and STICPAY as instant. Card refunds when an account is closed can take about 2 to 3 weeks to reach the client's bank.

M4Markets lists no deposit or withdrawal fees, but its Costs and Charges Policy and client agreement let it pass on payment provider fees by region and provider. It charges an administrative fee of 3% of the withdrawal amount when a client withdraws without having opened any position, and accounts inactive for at least three months pay an inactivity fee of 40 units a month.

M4Markets offers CFDs on 52 forex pairs, 6 metals, 3 energies, 13 stock indices, 143 shares of US and European companies and 15 cryptocurrencies, according to its contract specifications page. Its support centre says it does not offer binary options.

Yes. M4 Social Trading is a copy trading service inside the M4Markets Client Area that works with MT4 and MT5 accounts and has its own iOS and Android apps. Joining is free, and the traders being copied take a share of the profits on the trades copied from them.

Spreads are variable: the broker's spread table gives EUR/USD averages of 1.6 pips on Standard, 0.4 pips on Raw Spread and Premium and 2.0 pips on Dynamic Leverage and Cent. On forex and metals, Raw Spread charges a round-turn commission of 7 USD (3.5 USD per side) and Premium 5 USD (2.5 USD per side), with no commission on indices, energies or cryptocurrencies; the other accounts charge none. The client agreement adds that commissions may apply to specific instruments depending on the introducing broker a client registers under.

The maximum is 1:5000, on the Dynamic Leverage account and only for forex majors on trades of up to 1 lot; leverage on that account steps down as trade size grows, to 1:10 above 500 lots. The Standard and Cent accounts go up to 1:1000 and Raw Spread and Premium up to 1:500, with lower caps by instrument, such as 1:500 on XAUUSD, 1:100 on most indices and oil, 1:10 on shares and 1:33 on most cryptocurrencies. The broker says the Dynamic Leverage account is not suitable for all traders.

M4Markets lists five live accounts on m4markets.com: Standard (from 5 USD, spreads from 1.1 pips, no commission), Raw Spread (from 500 USD, spreads from 0.0 pips plus commission), Premium (from 10,000 USD, spreads from 0.0 pips plus a lower commission), Dynamic Leverage (from 5 USD, leverage up to 1:5000) and a Cent Account (from 5 USD, balance shown in cents). Each can be opened as a swap-free version on application, and a demo account is available on MT4 and MT5.

M4Markets is a brand shared by a group of companies, and the broker's European site calls it a trade name owned and used by the Oryx group. Accounts opened through m4markets.com are held with Trinota Markets (Global) Limited, which the broker's site gives as registered in Seychelles under number 8425037-1 and which the Seychelles FSA lists as a Securities Dealer, as checked on 6 November 2026. Harindale Ltd in Cyprus operates m4markets.eu for residents of the European Economic Area, Oryx Finance Ltd in Dubai operates m4markets.ae, and the group footer also names VHTM Services Limited, with a registered address in Limassol.

M4Markets offers live chat with an agent on its website, email at support@m4markets.com, phone on +248 463 2013 and a callback request form. The broker says its support team is available 24 hours a day, 5 days a week, in multiple languages; the callback form offers English, Arabic, Korean, Chinese, Japanese, Brazilian Portuguese, Spanish, Malay and Indonesian. Its office is at JUC Building, Office No.F4, Providence Zone 18, Mahé, Seychelles.

The minimum deposit is 5 USD on the Standard, Dynamic Leverage and Cent accounts, 500 USD on Raw Spread and 10,000 USD on Premium. The broker says 5 USD deposits work only through selected payment providers, and its funding table sets method minimums from 10 USD (cards, Skrill, Neteller, PIX and Boleto Rapido) to 50 USD for bank wire and STICPAY. The methods are bank wire, Visa and Mastercard, Skrill, Neteller, STICPAY, UnionPay, local online banking, a local depositor service, Boleto Rapido and PIX; no cryptocurrency funding is listed, and availability varies by country.

M4Markets offers MetaTrader 4 and MetaTrader 5 for Windows, Android and iOS and as web versions; the MT5 web terminal runs at webtrader-mt5.m4markets.com. It also has its own M4Markets App for iOS and Android, which handles account management and funding and trades through MT5 only, and M4 Social Trading, a copy trading service with its own apps.

Three M4Markets group companies hold licences, and each was confirmed on the regulator's own register on 6 November 2026. Trinota Markets (Global) Limited, which holds m4markets.com accounts, is on the Financial Services Authority of Seychelles list of Securities Dealers; the FSA prints no licence numbers on that list, and the number SD035 comes from the broker's site. Harindale Ltd is authorised by the Cyprus Securities and Exchange Commission (CySEC) as a Cyprus Investment Firm under licence 301/16 and serves the European Economic Area through m4markets.eu, and Oryx Finance Ltd holds a Dubai Financial Services Authority (DFSA) Financial Services Licence, reference F007051, in the Dubai International Financial Centre. Only the Seychelles licence applies to accounts opened through m4markets.com.