neotrades: FSC licence GB21200093

The only contact Neotrades gives on its current website is support@neotrades.com, and it asks clients to use that address for any question about an account. Also on file are a complaints address at complaints@neotrades.com, a Mauritius telephone number on +230 2089022, a WhatsApp number on +971 45604965, and live chat in English during business hours. Whether every one of those channels is still staffed is not something the website confirms.

No. Neotrades states on its own website that it does not offer services or open accounts for individuals or entities located in the United States, the European Union, or any jurisdiction where doing so would breach applicable law. It has in any case stopped opening new accounts everywhere.

Neotrades is the trading brand of Neotrades Capital Ltd, a company incorporated in Mauritius under registration number C185992 with a registered office at 6 St Denis Street, 1/F River Court, Port Louis 11328. Its client agreement of May 2025 additionally names NAGA Global (CY) Ltd of Cyprus as a partner company. Neither entity has been checked against a corporate registry, so both stand as the broker's own account of who runs the service.

No. Neotrades states on its own website that it is no longer opening new accounts and that changes are taking place regarding its services. The site no longer carries trading, account, platform or payment pages: what remains is a short support notice, a set of legal documents, and an instruction to contact support@neotrades.com with any question about an existing account.

Maximum leverage on file is 1:400, and it applies to all three account tiers equally. That is the last figure Neotrades published rather than a currently advertised one, because its website no longer carries any trading or account pages.

The entry tier required a minimum deposit of 1,000 USD, with higher tiers at 5,000 USD and 25,000 USD. Individual payment methods carried their own floor, from 250 USD on bank cards, bank wires and e-wallets. Neotrades no longer publishes any of these figures and states on its own website that it is no longer opening new accounts, so no deposit will open one at present.

Bank cards, bank wire transfers, e-wallets and cryptocurrency including BTC, USDT and Ethereum are the funding methods on file. Neotrades charged no deposit fee of its own, cards and e-wallets were credited instantly, and wires took three to five business days. Withdrawals are recorded at four to seven business days with a fee of up to 3.5 per cent, and they require signed forms and completed identity checks. These methods are on file for accounts that already exist, since Neotrades states it is no longer opening new ones, and PayPal and Wise are not supported.

MetaTrader 4 and MetaTrader 5 are the platforms on file for Neotrades, both offered through a browser. No download link is on file for either one, and the broker's website no longer publishes a platform page, so there is currently no way to inspect the trading environment before funding an account.

No official register has been shown to list Neotrades, so its regulation is best described as claimed rather than held. Neotrades Capital Ltd states on its own website that it is a Mauritius based company, fully licensed under licence number GB21200093 and regulated by the laws of that country, but that claim has not been confirmed on the register of the authority that would have issued it. Safety is a separate question, and the more pressing one: the broker has stopped opening new accounts and replaced its trading site with a support notice, which is the kind of change that makes withdrawals the first thing an existing client should attend to.