Tickmill licences

Contact Tickmill's Customer Support at support@tickmill.com first; a formal complaint then goes on the Complaint Form to the Compliance Department at compliance@tickmill.com. Compliance acknowledges it within 24 hours and aims to resolve it within seven working days, while clause 25.3 of the Tickmill Ltd client agreement gives the company 21 business days to respond. Clients of Tickmill Ltd can escalate an unresolved dispute to the Financial Services Authority of Seychelles.

Tickmill's support team works 24 hours a day, five days a week, by email at support@tickmill.com, with a reply promised within 24 hours on business days, and by phone on +852 5808 7849 from Monday to Friday, 7:00 to 16:00 GMT. An AI chat assistant, Millie, answers on the website around the clock, and the site is available in 16 languages.

Tickmill does not accept US citizens or residents, and its site says its services are not directed at persons in Singapore, Iran, India or Japan, although its account-opening form still offers India and Japan. The form also has no option for residents of Afghanistan, Albania, American Samoa, Barbados, Belgium, Cambodia, Canada, Cuba, Curaçao, the Democratic Republic of the Congo, Jamaica, Kenya, Myanmar, North Korea, Pakistan, Somalia or Yemen, and it signs up residents of the European Economic Area with Tickmill Europe Ltd only. Brazil is offered only with a confirmation that the client approached Tickmill unsolicited, while WIKILIX's scam investigation found that Brazil's securities regulator, the CVM, ordered five Tickmill Group companies on 29 September 2025 to stop offering their services to Brazilian residents.

Yes, for eligible clients. Tickmill's accounts overview says swap-free is available on all account types, while its Islamic account page says any Classic or Raw account can be converted. Instead of swaps, handling fees apply once a per-instrument grace period ends, from day 41 on Classic accounts for gold, silver and several yen and Swiss franc pairs, and long crypto positions pay a 10% yearly charge after 5 swap-free days.

Yes. Under clause 6.12 of the Tickmill Ltd client agreement, a Client Area becomes dormant after 12 months and 10 days with no trading, open positions, deposits, withdrawals or transfers while it holds 50 USD, EUR or GBP or less, and a dormant Client Area is charged 10 USD, EUR, GBP or CHF (or 40 PLN) each quarter. The same clause writes off a wallet balance of 10 or less, and a trading account left unused for 60 days with a small balance is archived and its money moved to the wallet.

Tickmill says it processes withdrawal requests within one working day. After that, Skrill and Neteller payments arrive instantly, crypto in about 12 to 48 hours, UnionPay within 48 hours, cards within 8 working days and international bank wires in 2 to 7 working days, although its withdrawal instructions say 1 to 3 working days depending on the bank. A first crypto withdrawal can take 12 to 24 hours longer while the crypto provider checks the client's identity.

Tickmill's Classic account charges no commission and has spreads from 1.6 pips, while the Raw account has spreads from 0.0 pips plus 3 US dollars per lot per side (6 dollars round turn), charged only on forex and precious metals CFDs. TradingView Raw charges 3.5 US dollars per lot per side, with no commission on index, cryptocurrency and oil CFDs, and stock and ETF CFDs carry no commission. Positions held overnight pay swaps, tripled on Wednesday nights, and currency conversions may carry a mark-up under clause 11.8 of the Tickmill Ltd client agreement.

Tickmill's international site offers three live accounts: Classic and Raw, which run on MetaTrader 4 and 5 in USD, EUR, GBP or ZAR, and TradingView Raw, which runs on TradingView and Tickmill Trader in USD only. Classic charges no commission with spreads from 1.6 pips, while Raw and TradingView Raw start at 0.0 pips plus a commission. A demo account and swap-free Islamic versions are also available, Tickmill Europe Ltd offers Classic and Raw only, and Tickmill UK Ltd adds a futures account and an Interactive Brokers multi-asset account.

Tickmill's account pages give a minimum deposit of 100 US dollars for the Classic, Raw and TradingView Raw accounts, and say the amount may vary with the account's base currency. The account-opening form shows a range of 25 to 100 US dollars for Tickmill Ltd and Tickmill Europe Ltd instead, and UnionPay deposits start at 700 yuan. A futures account with Tickmill UK Ltd requires 1,000 US dollars.

Tickmill states that client money is kept in segregated accounts, that clients have negative balance protection, and that an insurance policy with Lloyd's of London provides cover of 20,000 to 1,000,000 US dollars in case of insolvency. Statutory compensation depends on the company: eligible clients of Tickmill UK Ltd are covered by the UK's Financial Services Compensation Scheme up to 85,000 pounds, and eligible clients of Tickmill Europe Ltd by Cyprus's Investor Compensation Fund, which pays 90% of an eligible claim up to 20,000 euros. Clients of Tickmill Ltd in Seychelles have no compensation scheme, and none of these schemes covers trading losses. On the KYC side, payments must come from the client's own account, card or wallet, third-party payments are refused, and Tickmill may ask for identity, card or source-of-funds documents as part of its anti-money-laundering checks.

Tickmill's international site lists 611 CFDs: 62 currency pairs, 19 stock indices, 20 commodities (metals, energies and agricultural contracts), 15 cryptocurrencies, 470 stocks and 25 ETFs. Stock and ETF CFDs carry no commission and trade on MetaTrader 5. Futures and options are offered only by Tickmill UK Ltd, and crypto CFDs are limited to professional clients in the EU and UK.

Tickmill Ltd, the Seychelles company behind the international site, offers dynamic leverage of up to 1:1000 on MetaTrader 5, Tickmill Trader and TradingView; its leverage page caps MetaTrader 4 at 1:500, although the account comparison table shows 1:1000 on every account. The cap also depends on the instrument: 1:1000 applies to 31 of the 62 currency pairs and to gold, while stock indices and the main cryptocurrencies go up to 1:200 and stocks and ETFs up to 1:20. Retail clients of Tickmill Europe Ltd and clients of Tickmill UK Ltd are limited to 1:30, and Tickmill Europe Ltd allows up to 1:500 for professional clients.

Tickmill's international site accepts bank wire, Visa and Mastercard cards, Skrill, Neteller, cryptocurrency (BTC, ETH, USDT and USDC) and UnionPay, with a minimum deposit of 100 in USD, EUR or GBP (700 yuan by UnionPay) and a minimum withdrawal of 25. Tickmill lists no deposit or withdrawal fees, but clause 4.7(viii) of the Tickmill Ltd client agreement reserves a commission of up to 5.2% on a withdrawal when there has not been sufficient trading since the last deposit. Withdrawals go back to the source of the deposit first, third-party payments are refused, and some methods, crypto included, are offered only in certain countries.

Tickmill offers MetaTrader 4 and MetaTrader 5 (Windows, macOS, Android, iOS and a browser WebTrader) for its Classic and Raw accounts, and TradingView and its own Tickmill Trader (web, iOS and Android) for the TradingView Raw account. The Tickmill App for iOS and Android handles account opening, funding and CFD trading, and Tickmill Social Trading copies strategy providers' trades into a client's MetaTrader 4 or 5 account. Expert Advisors are allowed on Classic and Raw accounts but not on TradingView Raw.

Yes, Tickmill is regulated: four of its companies hold licences that were confirmed on the regulators' own registers on 9 November 2026. Tickmill UK Ltd is authorised by the UK Financial Conduct Authority (firm reference number 717270), Tickmill Europe Ltd holds Cyprus investment firm licence 278/15 from CySEC, Tickmill South Africa (Pty) Ltd is an authorised Category I financial services provider for intermediary services with South Africa's FSCA (FSP 49464), and Tickmill Ltd is listed by the Financial Services Authority of Seychelles as a licensed securities dealer (licence SD008). Most clients outside the UK and the EU open their accounts with Tickmill Ltd, whose offshore licence comes with no compensation scheme and allows leverage of up to 1:1000. Regulation is not proof of safety: WIKILIX's scam investigation, published on 9 November 2026, rates Tickmill high risk, with medium confidence, because of recent complaints about how Tickmill Ltd has handled some profitable accounts.