Ubuntu Markets makes you tick a box accepting its Terms and Conditions before you can open an account. That link goes to a page with nothing on it. Only three policies exist on the whole site: cookies, privacy and risk.
Why this matters
You are agreeing to a contract you cannot read. Nothing published tells you when Ubuntu Markets must pay a withdrawal, what it charges you, or how to complain.
Exhibit 1Every flagged clause gets its own number so you can point at this one. The number does not change, so a link to it keeps working.CriticalHow much this clause can cost you, in our reading. Critical can take your money or your profit. Warning can delay or limit it. Notice is simply worth knowing before you sign.Harder than usualHow ordinary this wording looks next to the contracts we read. This is our reading of the clause, not a count of other brokers.3The figure this clause puts a number on, taken from the broker's own words.
I am over 18 years old and accept Cookie Policy, Risk Disclaimer , Privacy Policy and Terms & Conditions.
Where it sits: section 12 of 23 in the Account registration: terms acceptance and risk warning, 52% of the way through.We counted the numbered sections in the Account registration: terms acceptance and risk warning. This clause sits in section 12 of 23, about 52% of the way through. A fee written on the first page and the same fee written near the end are not the same disclosure.
Firms licensed by the FCA or CySEC must give a retail client the client agreement before that client is bound by it. South African financial services providers must publish their terms of business. Ubuntu Markets links its Terms and Conditions to a page with no text.
Ubuntu Markets is not licensed by these regulators, so this is a comparison of practice, not a finding of any breach.
- Worse together with Exhibit 4Read these two clauses together. Each one costs more because the other exists.With no contract and no price list, you cannot find out what a trade costs or what you agreed to pay.
- Worse together with Exhibit 5Read these two clauses together. Each one costs more because the other exists.The bonus lands in your account under rules that sit inside the terms Ubuntu Markets does not publish.